Transcript
A (0:00)
Foreign.
A (0:08)
Welcome to Coruscant Technologies, home of the Digital Executive podcast. Do you work in emerging tech? Working on something innovative? Maybe an entrepreneur? Apply to be a guest at www.corazon.com brand welcome to the Digital Executive. Today's guest is Volodymyr Panchenko. Volodymyr Panchenko is a pattern recognizer who builds infrastructure for futures he sees before they arrive at 16. Growing up in Ukraine, he recognized that the world would take a decade to grasp digital assets would become as economically real as physical ones. So he started building. He founded Suntexoft in 2008, which grew into one of the world's largest private distributors of digital games. In 2016, he launched Skin Cash, a marketplace with over 20 million annual trades. In 2017, he founded DMarket, a blockchain based marketplace that raised 19 million in its first hour, grew to 3 million users, processed 6 million monthly in transactions, and was acquired by Mythical Games in 2023. Today, as CEO and co founder of Portal AI, Vlad is solving a different kind of future. How to make authentic human connections scalable. Portal AI delivers personalized connection intelligence ahead of every meeting. Business partners, venture capitalists or your friend. You'll get to the light speed in communication with Portal AI. Well, good afternoon Vlad. Welcome to the show.
B (1:39)
Hello. Hello Brian. Thank you so much for the invitation.
A (1:42)
Absolutely, my friend. I appreciate it and I know you're coming generally out of San Francisco via Santa Monica tonight. I'm in Kansas City, so two hour difference, but you're able, with your travels and your calendars and time zone is able to make the show tonight. So I really, really appreciate that. Vlad, jumping into your first question, you've spent more than a decade building products used by millions in gaming and digital trading. What lessons about user behavior, trust and value creation are you applying as you build an AI engine centered on emotional intelligence?
B (2:13)
Thank you for the question and it's an honor to be invited and to converse. Probably the first thing coming to my mind, very replicable every time. And everything was built and I'm building right now with Portal AI. And it's all about trust. 99% of the success of everything I've built before. And everything we do in portal is connected to trust of the customers as before it was with the technology which allowed us to trade in game items. It was new, it was not in any way regulated, it wasn't described in any way and but there was a lot of liquidity, a lot of hype and a lot of money. So in my case, building the legit in my Case building a legit application and creating value for customers. The first thing to solve was trust because 99% of everything else was, let's say, was legitimately scaring them off. That was the thing in the technology with trading in game items, with the technology of trading crypto NFTs all the time, new technology, lots of new people, lots of hype. And just statistically we're all human beings. There were numbers of people bringing value, not for everyone. Let's put it this way. As an example, what we did and then upgraded and then reused and we will use in portal AI as well was the ticker. So the idea we took from the money exchanges or like live shows like cnm, the live ticker but what we did put there were customer reviews. So every time the customer was buying something, selling something, exchanging something, using the service, after that there was an option to leave a review and automatically it would appear on the live ticker, on the website, on the main page so that everyone else is coming, can see, can read and one customers can share their experience and share their trust with other ones. The most, one of the most important parts of it was 100% transparency because of course it was being tested from both sides. So even if there was a negative review, it would still appear so even when we just started with it. It added double digits to the value creation rates. And I have a lot of know how to build trust in the community and thus enable customers to create more and more value.
