Why Top Students Are Choosing Insurance: A Conversation with Carly Pye - The Edge of Risk Podcast by IRMI

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[00:00]
A
Foreign. Welcome to the Edge of Risk podcast. I'm your host, Joel Applebaum, the Chief content officer for ERMI and captive.com. and today we're talking about something that might surprise you. Why some of the brightest students in the country are choosing careers in insurance. I'm joined today by Carly Pye from Illinois State University. ISU is a nationally recognized risk management and insurance program. In fact, It's a top 10 choice for industry talent, and it consistently ranks among the best in the United States. So, Carly, it is great to have you here, and welcome to the podcast.
[00:45]
B
It's great to be here, Joel. Thank you so much for having me.
[00:48]
A
All right, well, let's start with you. Tell us a little bit about yourself and how you ended up at Illinois State studying risk management.
[00:58]
B
It's actually kind of a funny story. I never really wanted to go into insurance. I never wanted to go to Illinois State. I just wanted to get a little further from my family. I wanted to go to a smaller school. I wanted to be a teacher. I went to a small school in Grand Rapids called Aquinas. I slowly started feeling like I didn't really belong there, like it wouldn't really help me grow as a person in the way I wanted. I researched a ton of different schools, if my credits would transfer, what I would major in. And I remember my dad told me that Illinois State has an amazing insurance program called the Katie School. So I thought, why not? At this point, I tried so many different things that I knew I wanted to go into business. I didn't know what, but I thought I might try insurance. I know more about it than anything else. My family knows it. And from what my dad has told me, it seemed like the best place to be. I loved that he was always traveling, but he could always make time for his family, and he always loved the intricacies of the industry. He always gets so excited about it. I knew I had to try it for myself.
[01:48]
A
Awesome. Yeah, I actually worked with your dad, and he's really an icon in the industry. Very knowledgeable, and that's super cool. We actually met up at rims, and so that's. It's kind of cool. So take us back, right? When did you first start picturing yourself? You know, you talked about in insurance, Was it while you were in school and it wasn't meeting your needs or what said, hey, yeah, this could be right?
[02:14]
B
It was kind of. As I was at Illinois State, actually I was already majoring in risk management insurance. I just didn't really know that I wanted to go into it, the first time I really knew that it was the career path I wanted to take was when I was at the student organizations tabling event at Illinois State. And I saw the Gamma Yota Sigma table. That's the insurance and risk management business fraternity. I walked right up to that table, and I started talking to my now friend Nate. And he was telling me about everything Gamma has to offer. Networking with professionals, attending conferences all over the country. And last but not least, the thing that really grabbed my interest, the international internship the Katy School offers every year. Nate went to London and told me all about his experience. And since then, that was my main goal. I just came back from my internship in Bermuda, actually, and it was everything I would dreamed it would be and more. I've always loved traveling abroad, and I've learned so much about the culture, different careers in insurance, and connected with so many new people.
[03:07]
A
Yeah, as a chief underwriting officer, I used to get to go to Bermuda to negotiate our reinsurance. It's really fun. A lot of boats and, you know, a dark and stormy.
[03:17]
B
Oh, yeah, absolutely.
[03:22]
A
All right. So we were talking a little bit about your dad. And, you know, he comes to a lot of our conferences. And he's had such a successful career and insurance. And I love that you like that he got to travel but had time for family. But what did you learn from him that most people outside the insurance industry wouldn't see?
[03:40]
B
That's a great question. Yeah. So, as you know, as you said, I completely grew up around insurance. My entire family's even in the industry. Not just my dad, but both of my grandfathers, my uncle, a great uncle. But when my dad was working from home, he was taking calls in his car while he was driving us someplace, or even on the phone with colleagues while we were on vacation. Probably you at some point. I heard every second of his conversations. I learned that to be in this industry, you have to be there for people whenever they need it. That's how you gain those real connections, you grow those relationships, and you truly succeed. He was always, always the type of dad to try to explain insurance to his teenager on every walk we went on. And he always said, someday you'll love being in this industry. And I absolutely never believed him, of course, because I was like, 13, and I was like, this is really boring. But now I could not be more grateful for both him and this industry because I've been having a blast in it. It's the most amazing. He's the most amazing role model. And I know that without Him, I wouldn't be where I am today at all. I owe everything to my family for always being there for me.
[04:46]
A
Awesome. So just maybe curious, you know, there's many career options out there. What path are you choosing? I think I believe you have a internship also with the Hartford, right?
[05:00]
B
Yes. Yeah, I do. In construction casualty.
[05:03]
A
Awesome. So what do you think you'll choose? Right, you could go into claims, you can go into underwriting, you go into reinsurance, you could go into education, as I am, you know. So what do you. What are you thinking of? What path are you choosing?
[05:16]
B
I honestly, I'm really interested in all of the above. Last year I did an internship with Amlins, the wholesale brokerage, and I absolutely loved it. I was in professional development and that was just an amazing path to take. My old boss, she's such a great role model for me. And my now internship in underwriting. I also love that I could see myself being in underwriting and brokerage in claims, even though I don't really have too much experience with it. I always wanted to be a teacher though, growing up. So education would definitely be something that I could see myself being in one day. Truly just helping people.
[05:55]
A
Yeah, there's a lot of people who are practitioners who also, you know, teach at conferences and all those things. So that's really cool. So if you were talking to a friend who's undecided on a major, how would you explain the opportunity in this industry?
[06:12]
B
I feel like there's two different ways you can go about this. I mean, just looking at the statistics of it all, the insurance industry is. It's recession proof, it's incredibly stable right now. There's incredible opportunity because a large portion of the insurance industry is nearing retirement. Nearly half of insurance professionals are over the age of 50. And in the next several years, it's creating a huge demand for the next generation of talent. But, you know, speaking from the personal side, there are always so many routes you can take. Whether you prefer math, sales, a mix of both, or so many other things like education, you're able to move between different paths as your life progresses. And I think that's just such an amazing opportunity to have. Not only can you move vertically, but you can move horizontally, but everyone in this industry is just so welcoming and kind. I've met some of my best friends and there are so many travel opportunities, networks, working experiences, and it's just so flexible within your life.
[07:02]
A
Yeah. Awesome. All right, well, let's tackle this because, you know, my daughter is an insurance. She actually works at The Hartford. So I want you to meet her while you're here doing your internship. But you know, what is the biggest misconception maybe your peers today have about insurance? I'll tell you that in my day, you know, I told people that I was insurance. They were expecting me to sell them some kind of life insurance product or autopilot. And I was like, no, I'm not going to do that. So I'm just curious, when you're at a party, well, I think I'm going to insurance. What's their misconception?
[07:35]
B
That's so funny that you mentioned that, Joel, because it is the exact same thing with me. Anytime I mention to any of my friends that I'm going into insurance, it's always just like, oh, that's just such a scam. You know, I'm majoring in insurance. Oh, you're going to sell life insurance to me? You're going to steal money from me? And I just have to slowly explain to them that it is in fact a real job and we're protecting businesses from like financial ruin. It's really, really cool industry to work in too.
[08:02]
A
Awesome. All right, so if you had 15 seconds to change someone's mind about insurance, what would you say to them?
[08:09]
B
Are you going to time me? I don't even know where to start. Honestly, I'm just going to like ramble off things at this point. I mean the job stability and the flexibility, the travel opportunities, the mentorship you can gain throughout of it, the fact that it's so recession proof, the vertical and horizontal opportunities you're able to have. And there's just so much more. Give insurance a chance. You never know where it might lead you, honestly.
[08:31]
A
Yeah, I think it's been amazing. When I have 15 seconds, I say it's been an amazing career for me. I've traveled all over the world. I've got to help organizations and people in the darkest times of their lives. I know, you know, when you listen to the radio, it's like the insurance company's trying to cheat. Yeah, I'm the hammer, you know, but really, you know, most insurance companies that they want to pay the claims appropriately. Right. Because that they're one they're obligated to, but they're. That's what they're there for that makes a difference for them to be there in the time of need of their customer and to keep business running. It's a great industry. So I like some of the things you said and I definitely would agree with you.
[09:11]
B
Thank you.
[09:13]
A
Since starting your Studies. And now I understand you have, you know, had a few internships. What surprised you most about the work within the industry?
[09:23]
B
Honestly, in my studies I feel like it's just kind of reaffirmed the technicalities of the industry, the mathematical aspects, coverages, filings. However, throughout my internships I feel like I've learned so much more on the like, personal hands on side. I've learned how expansive the industry is yet how small it is, how everyone seems to know each other and just so many more little things about the relationships and the opportunities you can have. I mean, I never would have imagined that my dad knows people all over the world and that when I was in Bermuda he was like, I know your last name. You know,
[09:58]
A
it's a big industry, but it, it's a very people industry, right? Absolutely, yeah. What's something you didn't expect to enjoy but now really love since you've had a few internships?
[10:13]
B
Just the technicalities of everything. I've really loved learning about it throughout my two years in classes, studying everything. I've always been so much more of an English person than a math person. And when I got into the business, I was really scared that I wasn't prepared. Even when I was growing up and my dad always talked to me about it, I would get just so bored, he was so excited talking about it all the time. And I just felt awful for how confused I was. But I've quickly become such a nerd about insurance and I talk about it all the time and I truly do just love learning everything about it.
[10:42]
A
Yeah, I have often, I think one of the things that, you know, people tell me a lot is that it, it can be different day to day. Right. It's not the same thing, you know, and that tends to be a challenge and keep it interesting, you know, with the travel, it changes up your day to day experiences. And I guess for students who are listening, who are curious but unsure. Right. Talk about a first step into this industry and what it looks like and what it looked like for you.
[11:12]
B
Yeah, of course. I mean, I see a lot of this. I'm currently the Gamma Yota Sigma president for my chapter at Illinois State. And I feel like the first step into the field would just be if your school has a Gamma chapter or if an insurance club of any sort, or if you know someone majoring in rmi. You could always ask them for opinions on it or what they plan on doing with their life. Any other questions or misconceptions you have about the industry. Just to go to like One Gamma meeting, see if there's a lunch and learn. You could attend a general meeting or any social gathering you could attend to see what the insurance industry's like, could be like. That would be a great first step to just learn a little bit more about it before you fully commit.
[11:51]
A
Sure, absolutely. At Fermi, we support Gamma Iota Sigma, and everybody who's a member of gets free access to our content for studying and helping them, you know, improve in their development. You know, I'm curious, if we're being real for a second, what might some of the biggest challenges be that students are facing? You know, trying to get into insurance?
[12:16]
B
Honestly, I feel like a lot of it is even just due to their own mind. They think, well, I can't join Gamma because I'm already a senior in college, so there's really no point. When in reality, that's when we get the most of our members. Most students find insurance their sophomore or junior year of college, find Gamma their junior or senior year, and they still get so many opportunities. Networking conferences, leadership roles. If they reach out and apply for everything, they get so many cool things to do. Anything they could imagine. The Katy School has so many opportunities for conferences, but they think, well, they're not going to choose me because they don't know me well enough or I'm not as impressive as some other people. We're just going to bring so many people to conferences that actually, if you just put your application out there, there's a high probability you'll get chosen and you can attend any conference. Not everyone has opportunities to just put yourself out there and you might be surprised.
[13:04]
A
Yeah. Awesome. I like that. Yeah. I think that if I was giving advice to anyone, I would say, you know, you can also do it as like a second major, like sometimes.
[13:15]
B
Totally.
[13:16]
A
You know, I didn't think I would be an insurance, but I was a marketing major and I landed in insurance because I accidentally interviewed for a job doing a favor for a friend. And I think it's just kind of a nice thing to have a backup. My daughter, actually, I think she was a finance major and then got into risk management as a second major. But then later on at ISU as well, she said, hey, I think I might really try this insurance. And she went to a CPCU meeting. She got to attend a CPU meeting as a students, I think could also be interesting.
[13:50]
B
Those are so awesome.
[13:51]
A
Yeah. What advice would you give to employers about how they can better connect with students during their internship? Because I think a lot of our people would be curious like, how do you make it a killer internship?
[14:07]
B
Yeah, that's a really great point. I honestly think that the biggest thing would just to be remembering that they are still students. Yes. The older students should be better at networking or maybe know more about what they'd like to do in the industry, maybe know more of the technicalities of it all. But in some ways, you still may have to lead the conversation. Teach them a little bit more. Especially with the younger students, just try to be patient. They're probably very nervous. This may be their first time talking about themselves this much, and they're slowly thinking of questions to ask you. But, like, in an internship, like you said, many bosses want their intern to know everything about the topic right away, and that's just never the case. Teach them take it slow. Ensure they understand everything. It's a lot. And from someone who is still in those shoes, I just. Yeah, I just. I feel like employers just need to take it a little slower sometimes.
[15:01]
A
Okay, great. All right. What part of insurance feels the most meaningful to you right now?
[15:09]
B
The relationships, 100%. I know. I feel like I've talked a lot about it already, but being able to make so many friends you'll have for the rest of your life and work with them at so many different companies or even work on deals with them, it's my favorite part of the industry. It's so real, and it's something that something like AI could never take over. The mentors I've had, the people I've mentored, it's so rewarding to have them continue to be a part of your life. The insurance industry is so full of relationships, and I don't think that aspect will ever get overtaken. I just love being able to still connect with people that don't go to ISU anymore, and I have lunch with them or I see them on the streets of Chicago. It's the most amazing thing.
[15:47]
A
Oh, that's super awesome. So is there a moment or an example that made you think, this is why this career matters to me?
[15:59]
B
Yeah, absolutely. There have been so many examples. I feel like, personally. About a year ago, my brother's car got broken into after we had gone to a concert together. Multiple items were stolen. His window was smashed. I was there for him in that moment, and when he asked me about how much his insurance would cover, I got to explain to him what they'll do, how they can help, and it just immediately calmed them down. And I think, this is what. This is why I'm here. This is why we are here. We're here to help people when they're freaking out about their car or when their business is about to go down because of a lawsuit. When I see certain news articles, for example, the Baltimore Bridge collapse that just happened, I think of all the people hurt in the process and I think about how insurance will help indemnify them. We really do help people and I think that's something that people don't really understand and it's just in so many different aspects of their lives.
[16:45]
A
Yeah, that's really cool. All right, well, let's talk resources. I know ISU uses some of our courses that we provide online through our Webce affiliated company. One of the things that many students, you know, don't always realize is that you're part of Gamma Iota Sigma. You have access to professional level resources like the Army Complete Online Subscription Library, which industry professionals, when in the business every day use all the time. And you know, something really exciting is now we've added AI to EARMI online. So that that is really exciting. Yeah, you're searching stuff, but you're relying on accurate answers provided there. And you know, sometimes if you're doing research or writing a paper and you're using AI on the Internet, you know, you may have a lot of different opinions that doesn't necessarily. They're not always validated as, as correct. So I guess I'm wondering what would you tell students about taking advantage of those resources or and using them to stand out as a student?
[17:49]
B
I feel like IRMI specifically has just been such an amazing tool for me to use in my daily insurance career. When I first met one of my best friends, Sarah, I explained to her how I felt like I didn't know anything and everything just went right over my head. And she just said, here, look at ermi's website. I'll send you the link. You can look up any insurance term you want, feel more prepared for any conversation you have. And since then I've used it for absolutely everything. I love that website and it truly does help me feel so ready for the industry. But I feel like if you don't know how to use the resources or something in the website doesn't make sense to you, just don't hesitate to reach out, just ask. It makes you stand out so much more. If you're curious about how the industry works, use the resources to the best of your ability. But if you don't know what's available to you or have any questions, I know that myself, along with you, along with so many other people would be happy to have some great conversations and explain absolutely anything you need.
[18:40]
A
Yeah, absolutely. Great advice. I love it. All right, final question. If someone is listening right now and they're on the fence or considering insurance, what's your message to them?
[18:51]
B
Find a mentor. That absolutely changed the game for me. Whether it's another student or an alumni, an experienced professional in the industry, a professor. It'll change your life. And you can have as many mentors as you want. All my bosses for my internships, my professors, students that are only a year or two older than me, people I've met at conferences once. I still keep in touch with absolutely all of them. And they're all so happy to be there for you whenever you need help. I've also, like, been a mentor for younger students, and my favorite thing in the world is watching them grow over time and learning more about the industry. It's so rewarding. And I know that anyone you ask would love to mentor you in one way or another.
[19:32]
A
Yeah, that's super cool. As I'm now, you know, at the back end of my career, people I have mentored, been very successful in insurance and have moved on and above me, and it's super cool to watch them thrive. So, Carly, thank you for sharing your story. For students listening, this industry is full of opportunity, impact, and growth. And like Carly said, there's a lot of us retiring and there's a lot of opportunity here. So lean in, explore it, and take advantage of the many free resources available to you@army.com and captive.com and thanks for listening. It.

Summary6 min read

Episode Overview

Episode Title: Why Top Students Are Choosing Insurance: A Conversation with Carly Pye
Podcast: The Edge of Risk by IRMI
Air Date: July 28, 2026
Host: Joel Applebaum
Guest: Carly Pye, Student at Illinois State University – Risk Management and Insurance

This episode explores the surprising appeal of risk management and insurance careers among high-achieving students. Carly Pye, a standout student from Illinois State University’s highly regarded Katie School, shares her personal journey, key motivators, and the unique opportunities that make insurance an exciting field for her generation. The conversation highlights the industry’s enduring relevance, personal stories of mentorship, and practical advice for both students and employers.

Carly’s Journey Into Insurance

Background & Initial Reluctance

Carly never planned to study insurance or attend Illinois State; she initially wanted to be a teacher and attend a smaller school.
A sense of "not belonging" at her first school and her father’s encouragement to check out ISU’s renowned insurance program led her to transfer and explore the field.

"I never really wanted to go into insurance. I never wanted to go to Illinois State... But my dad told me that Illinois State has an amazing insurance program called the Katie School." — Carly (01:01)

Family Influence

Insurance runs deep in her family: both grandfathers, her father, her uncle, and a great-uncle are in the field.
Admired her father’s ability to travel, balance family, and remain passionate about his work.

"He always gets so excited about it. I knew I had to try it for myself." — Carly (01:34)

Pivotal Moments and Motivation

Discovering the Fit

Carly discovered her passion at an ISU student org fair when talking with Gamma Iota Sigma (the risk management and insurance business fraternity).
A pivotal moment: hearing about international internship opportunities, sparking her ambition to work abroad.

"Networking with professionals, attending conferences all over the country...the international internship the Katie School offers every year... that was my main goal." — Carly (02:28)

Recently completed an internship in Bermuda, which she calls "everything I would dreamed it would be and more."

Key Discussion Points & Insights

The Value of Insurance as a Career (06:11, 08:09)

Stability & Opportunity:
- The industry is recession-proof and desperately needs young talent as many current professionals near retirement.
- Offers horizontal and vertical career moves across sales, claims, underwriting, education, etc.

"Nearly half of insurance professionals are over the age of 50. And in the next several years, it's creating a huge demand for the next generation of talent." — Carly (06:21) "Give insurance a chance. You never know where it might lead you, honestly." — Carly (08:24)

Flexibility & Diversity:
- Carly highlights the many roles and the personal flexibility insurance affords.
- Emphasizes welcoming community, lifelong friendships, and travel opportunities.

Biggest Misconceptions (07:35)

Both host and guest detail common stereotypes—misunderstandings about what insurance professionals actually do.

"Anytime I mention to friends that I'm going into insurance, it's always just like, 'Oh, that's such a scam... You're going to sell life insurance to me? You're going to steal money from me?'" — Carly (07:38)

Carly and Joel push back, reinforcing the genuine impact and complexity of the field.

The Human Side: Mentorship & Relationships

Building Personal Connections (10:12, 15:09)

Carly is now the president of her Gamma Iota Sigma chapter, emphasizing the importance of these peer and professional networks.
Her favorite part: relationships—both as mentee and mentor.

"The insurance industry is so full of relationships, and I don't think that aspect will ever get overtaken. It's the most amazing thing." — Carly (15:13)

Mentorship as Game-Changer (18:51)

Encourages all students to find at least one mentor.

"Find a mentor. That absolutely changed the game for me. Whether it's another student or an alumni, an experienced professional in the industry, a professor. It'll change your life." — Carly (18:52)

Joel echoes how mentorship shapes career trajectories long-term.

Becoming Involved: Practical Tips for Students

First Steps & Overcoming Barriers (11:11, 12:16)

How to Get Started: Join Gamma Iota Sigma or insurance clubs, tap into university resources, or simply ask students/professors about the field.

"Just go to like one Gamma meeting, see if there's a lunch and learn..." — Carly (11:19)

Biggest Student Challenges:
- Many think it’s too late if they discover insurance late in college, but that’s often when most join.
- Self-doubt about standing out; Carly stresses just applying—many opportunities are available.

"Not everyone has opportunities to just put yourself out there and you might be surprised." — Carly (13:01)

Making the Most of Internships (14:07)

Advice to Employers:
- Remember interns are still students—lead, teach, and be patient.

"They’re probably very nervous... teach them. Take it slow. Ensure they understand everything." — Carly (14:19)

What Surprised Carly (09:22, 10:12)

Was surprised how expansive yet closely connected the industry is ("how everyone seems to know each other").
Expected to dislike technical, mathematical aspects but ended up loving them.

"I’ve quickly become such a nerd about insurance and I talk about it all the time and I truly do just love learning everything about it." — Carly (10:26)

Resources & Tools

Using Industry Resources Effectively (16:45, 17:49)

IRMI’s online tools and subscription library are highlighted as game-changing for students.
Carly credits these resources—and networking—for her confidence and professional growth.

"If you don’t know how to use the resources...just don’t hesitate to reach out, just ask. It makes you stand out so much more." — Carly (18:06)

The Meaningful Side of Insurance (15:47, 15:58)

Personal Impact Stories:
- Helping her brother through a car break-in claim made Carly realize the real-world value and comfort insurance offers.
- When high-profile disasters happen (e.g., Baltimore Bridge collapse), she thinks of insurers’ role in recovery.

"We’re here to help people when they’re freaking out about their car or when their business is about to go down because of a lawsuit." — Carly (16:11)

Memorable Quotes

"Someday you'll love being in this industry. And I absolutely never believed him... But now I could not be more grateful for both him and this industry." — Carly (04:13)
"The relationships, 100%. ...It's so real, and it's something that something like AI could never take over." — Carly (15:12)
"Find a mentor. That absolutely changed the game for me." — Carly (18:52)

Timestamps for Major Topics

Carly’s Story and Family Influence: 00:45 – 03:40
Discovering Insurance’s Appeal/Gamma Iota Sigma: 02:14 – 03:07
Career Path Options and Internships: 04:46 – 05:55
Industry Perception and Misconceptions: 06:11 – 08:01
Elevator Pitch for Insurance: 08:09
What Surprised Carly Most: 09:22 – 10:42
Advice for Interested Students: 11:11 – 12:16
Overcoming Challenges: 12:16 – 13:04
Advice to Employers on Internships: 14:07
Most Meaningful Aspects of Insurance: 15:09 – 16:45
Leveraging Industry Resources: 16:45 – 18:40
Finding a Mentor: 18:51

Closing Thoughts

Carly’s conversation offers a fresh, enthusiastic perspective on why top students are gravitating towards insurance: not just for its financial and professional stability, but for the human connections, travel, mentorship, and real-world impact it provides. Her experience and candid advice demystify the industry, making the field accessible and appealing for students contemplating their first steps.

Final advice to students:

Be open-minded, seek mentors, and don’t hesitate to explore insurance—you might discover your passion where you least expect it.

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Transcript45 lines

[00:00]
A
Foreign. Welcome to the Edge of Risk podcast. I'm your host, Joel Applebaum, the Chief content officer for ERMI and captive.com. and today we're talking about something that might surprise you. Why some of the brightest students in the country are choosing careers in insurance. I'm joined today by Carly Pye from Illinois State University. ISU is a nationally recognized risk management and insurance program. In fact, It's a top 10 choice for industry talent, and it consistently ranks among the best in the United States. So, Carly, it is great to have you here, and welcome to the podcast.
[00:45]
B
It's great to be here, Joel. Thank you so much for having me.
[00:48]
A
All right, well, let's start with you. Tell us a little bit about yourself and how you ended up at Illinois State studying risk management.
[00:58]
B
It's actually kind of a funny story. I never really wanted to go into insurance. I never wanted to go to Illinois State. I just wanted to get a little further from my family. I wanted to go to a smaller school. I wanted to be a teacher. I went to a small school in Grand Rapids called Aquinas. I slowly started feeling like I didn't really belong there, like it wouldn't really help me grow as a person in the way I wanted. I researched a ton of different schools, if my credits would transfer, what I would major in. And I remember my dad told me that Illinois State has an amazing insurance program called the Katie School. So I thought, why not? At this point, I tried so many different things that I knew I wanted to go into business. I didn't know what, but I thought I might try insurance. I know more about it than anything else. My family knows it. And from what my dad has told me, it seemed like the best place to be. I loved that he was always traveling, but he could always make time for his family, and he always loved the intricacies of the industry. He always gets so excited about it. I knew I had to try it for myself.
[01:48]
A
Awesome. Yeah, I actually worked with your dad, and he's really an icon in the industry. Very knowledgeable, and that's super cool. We actually met up at rims, and so that's. It's kind of cool. So take us back, right? When did you first start picturing yourself? You know, you talked about in insurance, Was it while you were in school and it wasn't meeting your needs or what said, hey, yeah, this could be right?
[02:14]
B
It was kind of. As I was at Illinois State, actually I was already majoring in risk management insurance. I just didn't really know that I wanted to go into it, the first time I really knew that it was the career path I wanted to take was when I was at the student organizations tabling event at Illinois State. And I saw the Gamma Yota Sigma table. That's the insurance and risk management business fraternity. I walked right up to that table, and I started talking to my now friend Nate. And he was telling me about everything Gamma has to offer. Networking with professionals, attending conferences all over the country. And last but not least, the thing that really grabbed my interest, the international internship the Katy School offers every year. Nate went to London and told me all about his experience. And since then, that was my main goal. I just came back from my internship in Bermuda, actually, and it was everything I would dreamed it would be and more. I've always loved traveling abroad, and I've learned so much about the culture, different careers in insurance, and connected with so many new people.
[03:07]
A
Yeah, as a chief underwriting officer, I used to get to go to Bermuda to negotiate our reinsurance. It's really fun. A lot of boats and, you know, a dark and stormy.
[03:17]
B
Oh, yeah, absolutely.
[03:22]
A
All right. So we were talking a little bit about your dad. And, you know, he comes to a lot of our conferences. And he's had such a successful career and insurance. And I love that you like that he got to travel but had time for family. But what did you learn from him that most people outside the insurance industry wouldn't see?
[03:40]
B
That's a great question. Yeah. So, as you know, as you said, I completely grew up around insurance. My entire family's even in the industry. Not just my dad, but both of my grandfathers, my uncle, a great uncle. But when my dad was working from home, he was taking calls in his car while he was driving us someplace, or even on the phone with colleagues while we were on vacation. Probably you at some point. I heard every second of his conversations. I learned that to be in this industry, you have to be there for people whenever they need it. That's how you gain those real connections, you grow those relationships, and you truly succeed. He was always, always the type of dad to try to explain insurance to his teenager on every walk we went on. And he always said, someday you'll love being in this industry. And I absolutely never believed him, of course, because I was like, 13, and I was like, this is really boring. But now I could not be more grateful for both him and this industry because I've been having a blast in it. It's the most amazing. He's the most amazing role model. And I know that without Him, I wouldn't be where I am today at all. I owe everything to my family for always being there for me.
[04:46]
A
Awesome. So just maybe curious, you know, there's many career options out there. What path are you choosing? I think I believe you have a internship also with the Hartford, right?
[05:00]
B
Yes. Yeah, I do. In construction casualty.
[05:03]
A
Awesome. So what do you think you'll choose? Right, you could go into claims, you can go into underwriting, you go into reinsurance, you could go into education, as I am, you know. So what do you. What are you thinking of? What path are you choosing?
[05:16]
B
I honestly, I'm really interested in all of the above. Last year I did an internship with Amlins, the wholesale brokerage, and I absolutely loved it. I was in professional development and that was just an amazing path to take. My old boss, she's such a great role model for me. And my now internship in underwriting. I also love that I could see myself being in underwriting and brokerage in claims, even though I don't really have too much experience with it. I always wanted to be a teacher though, growing up. So education would definitely be something that I could see myself being in one day. Truly just helping people.
[05:55]
A
Yeah, there's a lot of people who are practitioners who also, you know, teach at conferences and all those things. So that's really cool. So if you were talking to a friend who's undecided on a major, how would you explain the opportunity in this industry?
[06:12]
B
I feel like there's two different ways you can go about this. I mean, just looking at the statistics of it all, the insurance industry is. It's recession proof, it's incredibly stable right now. There's incredible opportunity because a large portion of the insurance industry is nearing retirement. Nearly half of insurance professionals are over the age of 50. And in the next several years, it's creating a huge demand for the next generation of talent. But, you know, speaking from the personal side, there are always so many routes you can take. Whether you prefer math, sales, a mix of both, or so many other things like education, you're able to move between different paths as your life progresses. And I think that's just such an amazing opportunity to have. Not only can you move vertically, but you can move horizontally, but everyone in this industry is just so welcoming and kind. I've met some of my best friends and there are so many travel opportunities, networks, working experiences, and it's just so flexible within your life.
[07:02]
A
Yeah. Awesome. All right, well, let's tackle this because, you know, my daughter is an insurance. She actually works at The Hartford. So I want you to meet her while you're here doing your internship. But you know, what is the biggest misconception maybe your peers today have about insurance? I'll tell you that in my day, you know, I told people that I was insurance. They were expecting me to sell them some kind of life insurance product or autopilot. And I was like, no, I'm not going to do that. So I'm just curious, when you're at a party, well, I think I'm going to insurance. What's their misconception?
[07:35]
B
That's so funny that you mentioned that, Joel, because it is the exact same thing with me. Anytime I mention to any of my friends that I'm going into insurance, it's always just like, oh, that's just such a scam. You know, I'm majoring in insurance. Oh, you're going to sell life insurance to me? You're going to steal money from me? And I just have to slowly explain to them that it is in fact a real job and we're protecting businesses from like financial ruin. It's really, really cool industry to work in too.
[08:02]
A
Awesome. All right, so if you had 15 seconds to change someone's mind about insurance, what would you say to them?
[08:09]
B
Are you going to time me? I don't even know where to start. Honestly, I'm just going to like ramble off things at this point. I mean the job stability and the flexibility, the travel opportunities, the mentorship you can gain throughout of it, the fact that it's so recession proof, the vertical and horizontal opportunities you're able to have. And there's just so much more. Give insurance a chance. You never know where it might lead you, honestly.
[08:31]
A
Yeah, I think it's been amazing. When I have 15 seconds, I say it's been an amazing career for me. I've traveled all over the world. I've got to help organizations and people in the darkest times of their lives. I know, you know, when you listen to the radio, it's like the insurance company's trying to cheat. Yeah, I'm the hammer, you know, but really, you know, most insurance companies that they want to pay the claims appropriately. Right. Because that they're one they're obligated to, but they're. That's what they're there for that makes a difference for them to be there in the time of need of their customer and to keep business running. It's a great industry. So I like some of the things you said and I definitely would agree with you.
[09:11]
B
Thank you.
[09:13]
A
Since starting your Studies. And now I understand you have, you know, had a few internships. What surprised you most about the work within the industry?
[09:23]
B
Honestly, in my studies I feel like it's just kind of reaffirmed the technicalities of the industry, the mathematical aspects, coverages, filings. However, throughout my internships I feel like I've learned so much more on the like, personal hands on side. I've learned how expansive the industry is yet how small it is, how everyone seems to know each other and just so many more little things about the relationships and the opportunities you can have. I mean, I never would have imagined that my dad knows people all over the world and that when I was in Bermuda he was like, I know your last name. You know,
[09:58]
A
it's a big industry, but it, it's a very people industry, right? Absolutely, yeah. What's something you didn't expect to enjoy but now really love since you've had a few internships?
[10:13]
B
Just the technicalities of everything. I've really loved learning about it throughout my two years in classes, studying everything. I've always been so much more of an English person than a math person. And when I got into the business, I was really scared that I wasn't prepared. Even when I was growing up and my dad always talked to me about it, I would get just so bored, he was so excited talking about it all the time. And I just felt awful for how confused I was. But I've quickly become such a nerd about insurance and I talk about it all the time and I truly do just love learning everything about it.
[10:42]
A
Yeah, I have often, I think one of the things that, you know, people tell me a lot is that it, it can be different day to day. Right. It's not the same thing, you know, and that tends to be a challenge and keep it interesting, you know, with the travel, it changes up your day to day experiences. And I guess for students who are listening, who are curious but unsure. Right. Talk about a first step into this industry and what it looks like and what it looked like for you.
[11:12]
B
Yeah, of course. I mean, I see a lot of this. I'm currently the Gamma Yota Sigma president for my chapter at Illinois State. And I feel like the first step into the field would just be if your school has a Gamma chapter or if an insurance club of any sort, or if you know someone majoring in rmi. You could always ask them for opinions on it or what they plan on doing with their life. Any other questions or misconceptions you have about the industry. Just to go to like One Gamma meeting, see if there's a lunch and learn. You could attend a general meeting or any social gathering you could attend to see what the insurance industry's like, could be like. That would be a great first step to just learn a little bit more about it before you fully commit.
[11:51]
A
Sure, absolutely. At Fermi, we support Gamma Iota Sigma, and everybody who's a member of gets free access to our content for studying and helping them, you know, improve in their development. You know, I'm curious, if we're being real for a second, what might some of the biggest challenges be that students are facing? You know, trying to get into insurance?
[12:16]
B
Honestly, I feel like a lot of it is even just due to their own mind. They think, well, I can't join Gamma because I'm already a senior in college, so there's really no point. When in reality, that's when we get the most of our members. Most students find insurance their sophomore or junior year of college, find Gamma their junior or senior year, and they still get so many opportunities. Networking conferences, leadership roles. If they reach out and apply for everything, they get so many cool things to do. Anything they could imagine. The Katy School has so many opportunities for conferences, but they think, well, they're not going to choose me because they don't know me well enough or I'm not as impressive as some other people. We're just going to bring so many people to conferences that actually, if you just put your application out there, there's a high probability you'll get chosen and you can attend any conference. Not everyone has opportunities to just put yourself out there and you might be surprised.
[13:04]
A
Yeah. Awesome. I like that. Yeah. I think that if I was giving advice to anyone, I would say, you know, you can also do it as like a second major, like sometimes.
[13:15]
B
Totally.
[13:16]
A
You know, I didn't think I would be an insurance, but I was a marketing major and I landed in insurance because I accidentally interviewed for a job doing a favor for a friend. And I think it's just kind of a nice thing to have a backup. My daughter, actually, I think she was a finance major and then got into risk management as a second major. But then later on at ISU as well, she said, hey, I think I might really try this insurance. And she went to a CPCU meeting. She got to attend a CPU meeting as a students, I think could also be interesting.
[13:50]
B
Those are so awesome.
[13:51]
A
Yeah. What advice would you give to employers about how they can better connect with students during their internship? Because I think a lot of our people would be curious like, how do you make it a killer internship?
[14:07]
B
Yeah, that's a really great point. I honestly think that the biggest thing would just to be remembering that they are still students. Yes. The older students should be better at networking or maybe know more about what they'd like to do in the industry, maybe know more of the technicalities of it all. But in some ways, you still may have to lead the conversation. Teach them a little bit more. Especially with the younger students, just try to be patient. They're probably very nervous. This may be their first time talking about themselves this much, and they're slowly thinking of questions to ask you. But, like, in an internship, like you said, many bosses want their intern to know everything about the topic right away, and that's just never the case. Teach them take it slow. Ensure they understand everything. It's a lot. And from someone who is still in those shoes, I just. Yeah, I just. I feel like employers just need to take it a little slower sometimes.
[15:01]
A
Okay, great. All right. What part of insurance feels the most meaningful to you right now?
[15:09]
B
The relationships, 100%. I know. I feel like I've talked a lot about it already, but being able to make so many friends you'll have for the rest of your life and work with them at so many different companies or even work on deals with them, it's my favorite part of the industry. It's so real, and it's something that something like AI could never take over. The mentors I've had, the people I've mentored, it's so rewarding to have them continue to be a part of your life. The insurance industry is so full of relationships, and I don't think that aspect will ever get overtaken. I just love being able to still connect with people that don't go to ISU anymore, and I have lunch with them or I see them on the streets of Chicago. It's the most amazing thing.
[15:47]
A
Oh, that's super awesome. So is there a moment or an example that made you think, this is why this career matters to me?
[15:59]
B
Yeah, absolutely. There have been so many examples. I feel like, personally. About a year ago, my brother's car got broken into after we had gone to a concert together. Multiple items were stolen. His window was smashed. I was there for him in that moment, and when he asked me about how much his insurance would cover, I got to explain to him what they'll do, how they can help, and it just immediately calmed them down. And I think, this is what. This is why I'm here. This is why we are here. We're here to help people when they're freaking out about their car or when their business is about to go down because of a lawsuit. When I see certain news articles, for example, the Baltimore Bridge collapse that just happened, I think of all the people hurt in the process and I think about how insurance will help indemnify them. We really do help people and I think that's something that people don't really understand and it's just in so many different aspects of their lives.
[16:45]
A
Yeah, that's really cool. All right, well, let's talk resources. I know ISU uses some of our courses that we provide online through our Webce affiliated company. One of the things that many students, you know, don't always realize is that you're part of Gamma Iota Sigma. You have access to professional level resources like the Army Complete Online Subscription Library, which industry professionals, when in the business every day use all the time. And you know, something really exciting is now we've added AI to EARMI online. So that that is really exciting. Yeah, you're searching stuff, but you're relying on accurate answers provided there. And you know, sometimes if you're doing research or writing a paper and you're using AI on the Internet, you know, you may have a lot of different opinions that doesn't necessarily. They're not always validated as, as correct. So I guess I'm wondering what would you tell students about taking advantage of those resources or and using them to stand out as a student?
[17:49]
B
I feel like IRMI specifically has just been such an amazing tool for me to use in my daily insurance career. When I first met one of my best friends, Sarah, I explained to her how I felt like I didn't know anything and everything just went right over my head. And she just said, here, look at ermi's website. I'll send you the link. You can look up any insurance term you want, feel more prepared for any conversation you have. And since then I've used it for absolutely everything. I love that website and it truly does help me feel so ready for the industry. But I feel like if you don't know how to use the resources or something in the website doesn't make sense to you, just don't hesitate to reach out, just ask. It makes you stand out so much more. If you're curious about how the industry works, use the resources to the best of your ability. But if you don't know what's available to you or have any questions, I know that myself, along with you, along with so many other people would be happy to have some great conversations and explain absolutely anything you need.
[18:40]
A
Yeah, absolutely. Great advice. I love it. All right, final question. If someone is listening right now and they're on the fence or considering insurance, what's your message to them?
[18:51]
B
Find a mentor. That absolutely changed the game for me. Whether it's another student or an alumni, an experienced professional in the industry, a professor. It'll change your life. And you can have as many mentors as you want. All my bosses for my internships, my professors, students that are only a year or two older than me, people I've met at conferences once. I still keep in touch with absolutely all of them. And they're all so happy to be there for you whenever you need help. I've also, like, been a mentor for younger students, and my favorite thing in the world is watching them grow over time and learning more about the industry. It's so rewarding. And I know that anyone you ask would love to mentor you in one way or another.
[19:32]
A
Yeah, that's super cool. As I'm now, you know, at the back end of my career, people I have mentored, been very successful in insurance and have moved on and above me, and it's super cool to watch them thrive. So, Carly, thank you for sharing your story. For students listening, this industry is full of opportunity, impact, and growth. And like Carly said, there's a lot of us retiring and there's a lot of opportunity here. So lean in, explore it, and take advantage of the many free resources available to you@army.com and captive.com and thanks for listening. It.