In this episode of Everyday ABA, hosts Paola, Brittanny, and Leslie discuss communication styles, listening behaviors, and why even good intentions can lead to misunderstandings, especially in professional and personal relationships. The hosts unpack real-life communication failures, exploring how tone, clarity, and delivery shape how messages are received. Brittanny shares her journey of self-awareness, reflecting on how her direct communication style can sometimes come across as aggressive, while Paola highlights gender biases in communication, explaining how women are often labeled “too direct” or “difficult” in the workplace for behaviors that are reinforced in others. Grounding the conversation in Applied Behavior Analysis (ABA), the episode reframes communication as a behavior with a function, emphasizing a key ABA principle: communication isn’t effective unless it produces the intended response from the listener. Rather than focusing solely on what we say, the hosts examine how listener behavior, reinforcement history, context, and environment influence whether communication truly works, offering actionable insights for improving clarity, understanding, and connection in everyday interactions.

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The Science of Effective Communication