Podcast
The Foundr Podcast with Nathan Chan
Hosted by Foundr Media · EN
Hear the stories, learn the proven methods, and accelerate your growth and future through entrepreneurship. Welcome to The Foundr Podcast with Nathan Chan.
About the show:
For over a decade, The Foundr Podcast with Nathan Chan has been a leading entrepreneurship podcast for open-book conversations with, by, and for founders. Whether you're starting, building, or dreaming about your business, The Foundr Podcast is where you can access experienced founders who've been in your shoes to learn their proven methods, lessons from failure, and inspirational stories.
Past guests include Emma Grede, Mark Cuban, Neil Patel, Kendra Scott, Alex Hormozi, Trinny Woodall, Tim Ferriss, Sophia Amoruso, Simon Sinek, Tony Robbins, Amy Porterfield, Ed Mylett, Michelle Zatlyn, Reid Hoffman, Scooter Braun, Dany Garcia, Marc Lore, Ariana Huffington, Pat Flynn, Lewis Howes, Jordan Harbinger, and many more.
About the host:
Nathan Chan is the CEO of Foundr and the creator of The Foundr Podcast. Chan literally started from knowing nothing. He was just an average guy working in a 9-5 job he utterly hated. He knew nothing about entrepreneurship, nothing about startups, nothing about marketing, and nothing about online or how to build a business. In the past decade, Chan's built Foundr into a global leader in entrepreneurial education, helping tens of thousands of aspiring entrepreneurs start and scale their businesses.
Need help with your business?
Visit foundr.com/foundrplustrial to join a global community of entrepreneurs, gain access to proven strategies, and fast-track your business growth confidently.
160episodes
Episodes
Newest firstAll episodes
691: Anastasia's $850K Brand Collapsed To $42K A Month - Then She Tripled It Herself
Yesterday00:51:30Summary readyAnastasia Chapman came up with the idea for her brand where all good bathroom ideas start - sitting on a toilet, hiding a competitor's product she was too embarrassed to be seen with. She developed the formula in an Airbnb in Cape Town, mixing batch after batch and testing them by dropping samples into wine glasses of water. She hand-poured her first 50,000 units in her mum's garage. Then, after her biggest-ever year, a trademark dispute forced her to legally change the brand name overnight - and the meta ads machine she'd built her entire business on collapsed within two months. This is the story of the rebuild. In this episode, Anastasia is unusually candid about the whole messy arc: building Loui (formerly Lou Drops) as a complete e-commerce beginner, scaling to $850K on the back of just three winning ads, watching it crash to a $42K month after the rebrand, and clawing her way back by finally taking control of the ads she'd always outsourced. What you'll learn in this interview: The exact validation method she used before spending real money - handing friends five numbered samples and a "poop scorecard," then living with the product in her bathroom for months until she got it right Why she developed the product in 2022 but didn't properly launch until 2024 - and how she kept a full-time job while the business slowly proved itself How a trademark cease-and-desist forced a full rebrand right after she'd paid for 30,000 units of packaging - and the timeline she had to negotiate just to sell through existing stock The hard lesson about platform dependency: how being reliant on three winning ads and one outsourced media buyer left her exposed when it all stopped working Why she fired the person running her ads and took the account in-house - and what she discovered was actually being wasted once she understood the numbers herself The specific ad account restructure that turned things around: consolidating from scattered lookalike campaigns and multiple ad sets into a cleaner ABO testing structure The unit economics that actually matter beyond ROAS - add-to-cart cost, cost per purchase, frequency, and hook rate - and how knowing her kill threshold changed how fast she tests Why founder-led ads beat every expensive UGC creator she hired - and how a skit ad she was mortified to film "started printing money" overnight How she structures a solo founder's week around three "big rocks," swallows the toad first, and protects her time from busywork and AI rabbit holes The retail arm quietly growing alongside DTC - now in over 300 stores - and why an outside audit of her website and offer unlocked the next stage of growth If you're a solo founder who feels like the whole business rests on your shoulders - or you've built something on a channel you don't fully control and you can feel how fragile that is - this episode will hit home. Anastasia's story is proof that the answer usually isn't a white knight who rides in to save you. It's the far less glamorous work of understanding your own business well enough that nobody else has to. SAVE 50% ON OMNISEND FOR 3 MONTHS Get 50% off your first 3 months of email and SMS marketing with Omnisend with the code FOUNDR50. Just head to https://your.omnisend.com/foundr to get started. WANT TO GROW YOUR BRAND WITH META ADS? Join the Foundr Operators Waitlist → https://foundr.com/operators HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER Learn directly from 7, 8 & 9-figure founders inside Foundr+ Start your $1 trial → https://www.foundr.com/startdollartrial PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING? → Starting from scratch? Apply here → https://foundr.com/pages/coaching-start-application → Already have a store? Apply here → https://foundr.com/pages/coaching-growth-application CONNECT WITH BY ANASTASIA CHAPMAN Instagram → https://www.instagram.com/iamstais/ Brand Instagram → https://www.instagram.com/tryloui/ LinkedIn → https://www.linkedin.com/in/anastasia-chapman/ Website → https://tryloui.com/ FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES YouTube → https://bit.ly/2uyvzdt Website → https://www.foundr.com Instagram → https://www.instagram.com/foundr/ Facebook → https://www.facebook.com/foundr Twitter → https://www.twitter.com/foundr LinkedIn → https://www.linkedin.com/company/foundr/ Podcast → https://www.foundr.com/podcast
Summary
690: (Solo) The Truth About Selling Your Business (From Someone Who Said No)
3d ago00:11:44Summary readyAt some point, if you are building a DTC brand and getting traction, someone is going to reach out. An aggregator, a private equity firm, a bigger competitor. And most founders have no idea what to do when that happens because nobody ever walks you through it. Here is the thing: that cold email landing in your inbox is not random. There are analysts sitting in offices right now scraping the internet for fast growing Shopify stores, looking for founders who might be ready to tap out. And they are hoping they caught you on a bad day. In this episode, I walk through everything I have learned about acquisition conversations, from the first time someone tried to buy Foundr twelve months in, to the advice I gave a close friend that led to a life changing exit after fifteen years of building. Here's what you'll take away: Why you always take the call, even if you are nowhere near ready to sell, and what you can learn from it Why the worst time to sell is when you are desperate and the best time is when everything is working The questions to ask in any acquisition conversation that will teach you more about your own business than years of operating alone How to hold your cards close without shutting the conversation down entirely Why businesses are bought not sold, and what that means for how you should be approaching your growth right now The warning signs that a buyer is trying to get you to sell it in your mind before the deal is done, and what that costs founders who fall for it If you have ever received one of these emails and did not know whether to reply, delete it, or get excited, this episode will give you a clear framework for handling it the right way. If you're loving this solo series, I'd love to hear your feedback. Email me directly at nathan@foundr.com — I read every reply. Hope you enjoy it. WANT TO GROW YOUR BRAND WITH META ADS? Join the Foundr Operators Waitlist → https://foundr.com/operators HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER Learn directly from 7, 8 & 9-figure founders inside Foundr+ Start your $1 trial → https://www.foundr.com/startdollartrial PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING? → Starting from scratch? Apply here → https://foundr.com/pages/coaching-start-application → Already have a store? Apply here → https://foundr.com/pages/coaching-growth-application CONNECT WITH NATHAN CHAN Instagram → https://www.instagram.com/nathanchan LinkedIn → https://www.linkedin.com/in/nathanhchan/ FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES YouTube → https://bit.ly/2uyvzdt Website → https://www.foundr.com Instagram → https://www.instagram.com/foundr/ Facebook → https://www.facebook.com/foundr Twitter → https://www.twitter.com/foundr LinkedIn → https://www.linkedin.com/company/foundr/ Podcast → https://www.foundr.com/podcast
Summary
689: I Sold ONE Product in ONE Color - Then Exited for Half a Billion
1w ago00:54:13Summary readyRob Ward exited Quad Lock last year for half a billion dollars. He never took a cent of outside investment to build it, was profitable every single month from day one, and ran the business with a skeleton team for years while competitors burned cash chasing scale. His first product got ripped off. His second became the thing everybody with a phone mount on their bike, car, motorcycle, or desk knows by name. This is his third appearance on the Foundr Podcast across a decade, and the first since the exit. In this interview, Rob breaks down the three-gate model he now uses to diagnose why DTC brands break, why he deliberately pulled his own face out of Quad Lock's content years before selling, and the single biggest myth he says destroyed a generation of e-commerce companies. What you'll learn in this interview: • Why "scale will fix our unit economics" is the biggest myth in DTC - and what it actually does instead • The three-gate model: first-order profitability, cash-back time, and LTV ratio - and how to know which gate you're failing • Why he built an ecosystem instead of a hero product - and how $200 of mounts creates real lock-in • How hiring painfully slowly kept Quad Lock profitable every single month it existed • Why he deliberately stopped putting his face in the brand's content - and how that decision protected the half-billion exit • The gross margin number he'd insist on if he started again today • Why the customer with the higher AOV today isn't always the one worth acquiring • How they used retail to extend reach without breaking the DTC model • What the private equity deal actually changed - and why the money never even entered the business • The three separate emotional hits of exiting: the first sell-down, the full sale, and the last day If you're bootstrapping a DTC brand, trying to fix unit economics that don't quite work, or thinking about what makes a business actually sellable one day, this conversation will fundamentally change how you think about lock-in, margins, and building something bigger than yourself. SAVE 50% ON OMNISEND FOR 3 MONTHS Get 50% off your first 3 months of email and SMS marketing with Omnisend with the code FOUNDR50. Just head to https://your.omnisend.com/foundr to get started. WANT TO GROW YOUR BRAND WITH META ADS? Join the Foundr Operators Waitlist → https://foundr.com/operators HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER Learn directly from 7, 8 & 9-figure founders inside Foundr+ Start your $1 trial → https://www.foundr.com/startdollartrial PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING? → Starting from scratch? Apply here → https://foundr.com/pages/coaching-start-application → Already have a store? Apply here → https://foundr.com/pages/coaching-growth-application CONNECT WITH NATHAN CHAN Instagram → https://www.instagram.com/nathanchan LinkedIn → https://www.linkedin.com/in/nathanhchan/ CONNECT WITH ROB WARD Instagram → https://www.instagram.com/robyward/ LinkedIn → https://www.linkedin.com/in/robwardau/ Website → https://www.quadlockcase.com FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES YouTube → https://bit.ly/2uyvzdt Website → https://www.foundr.com Instagram → https://www.instagram.com/foundr/ Facebook → https://www.facebook.com/foundr Twitter → https://www.twitter.com/foundr LinkedIn → https://www.linkedin.com/company/foundr/ Podcast → https://www.foundr.com/podcast
Summary
688: (Solo) I Lost Years Of My Life To This One Mistake (And You're Probably Making It Right Now)
1w ago00:11:33Summary readyI have never said this directly on the show before, but shiny object syndrome did not cost me months. It cost me years. Entire years where the Foundr team was spread across five or six initiatives instead of going deep on one or two. And the worst part is it never felt like a mistake. It felt like being smart because I kept seeing opportunities everywhere. Here is the problem: every new thing you chase takes focus away from the thing that is already working. And the most dangerous shiny objects are not the bad ideas. They are the good ones that just are not the right ones for right now. In this episode, I share the three question decision making matrix I use now before committing to anything new at Foundr, two real examples of it in action, and why the founders running billion dollar companies almost always do one or two things exceptionally well rather than chasing everything. Here's what you'll take away: The three question matrix: ease of execution, financial impact, and customer impact, and how to score any new idea honestly before you commit How we used the matrix to greenlight Foundr's sponsorship arm and turn a cost centre into a high margin revenue stream with one person managing it Why the Kickstarter coffee table book that raised $200,000 was still the wrong decision, and what eight months of lost focus actually cost Why good ideas are more dangerous than bad ones when it comes to shiny object syndrome Alex Hormozi's concept of pushing through the depths of despair rather than jumping to the next thing when something gets hard What Steve Jobs did when he came back to Apple and why doing fewer things at the highest level is still the most boring and most powerful strategy in business If you are spread across too many initiatives right now or about to chase something new because it feels exciting, this episode will give you a clear filter for making that call before it costs you time you are not getting back. If you're loving this solo series, I'd love to hear your feedback. Email me directly at nathan@foundr.com — I read every reply. Hope you enjoy it. WANT TO GROW YOUR BRAND WITH META ADS? Join the Foundr Operators Waitlist → https://foundr.com/operators HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER Learn directly from 7, 8 & 9-figure founders inside Foundr+ Start your $1 trial → https://www.foundr.com/startdollartrial PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING? → Starting from scratch? Apply here → https://foundr.com/pages/coaching-start-application → Already have a store? Apply here → https://foundr.com/pages/coaching-growth-application CONNECT WITH NATHAN CHAN Instagram → https://www.instagram.com/nathanchan LinkedIn → https://www.linkedin.com/in/nathanhchan/ FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES YouTube → https://bit.ly/2uyvzdt Website → https://www.foundr.com Instagram → https://www.instagram.com/foundr/ Facebook → https://www.facebook.com/foundr Twitter → https://www.twitter.com/foundr LinkedIn → https://www.linkedin.com/company/foundr/ Podcast → https://www.foundr.com/podcast
Summary
687: I Broke Every DTC Rule and Built a $1 Billion Brand From My Garage
2w ago00:52:09Summary readySandra Oh Lin walked away from running eBay's fashion business in 2011 to pack craft boxes in her garage. She raised just $11 million in total - and never needed another dollar. KiwiCo has now shipped over 50 million crates, crossed $1 billion in lifetime revenue, runs profitably since 2016, and operates with a team of under 150. The standard DTC playbook says outsource fulfillment, buy every customer with paid ads, and burn cash until you exit. Sandra broke all three rules and built one of the most capital-efficient consumer subscription businesses ever created. In this interview, the founder and CEO of KiwiCo breaks down the two-word churn survey answer that unlocked profitability, why she's run her own warehouse for 14 years instead of using a 3PL, and how 70% of her traffic costs almost nothing. What you'll learn in this interview: • How she went from 19 crates taking five people all day - to 50 million shipped • Why she ran her own warehouse for 14 years instead of outsourcing - and why it crushed competitors every Christmas • The two words buried in churn surveys that led to launching three new subscription lines at once • How all three new lines sold out at the 2014 holiday launch - and drew a direct line to their first profitable month • Why 70% of KiwiCo's traffic costs almost nothing - and what those channels actually are • How a website going horribly wrong led her to recruit the first engineer at YouTube as co-founder • The motivation spreadsheet: why every team member distributes 100 points across what actually drives them • How the "graduation" mechanic turns developmental churn into a moment of delight • Why she raised less than $11 million total while building a nine-figure business • How she's revamping four subscription lines, expanding into retail, and launching internationally for the first time If you're building a subscription brand, trying to grow a capital-efficient DTC business without burning through VC cash, or looking for the playbook behind what 14 years of relentless operational discipline actually looks like, this conversation will fundamentally change how you think about retention, fulfillment, and what it means to build a business that doesn't need to be sold. SAVE 50% ON OMNISEND FOR 3 MONTHS Get 50% off your first 3 months of email and SMS marketing with Omnisend with the code FOUNDR50. Just head to https://your.omnisend.com/foundr to get started. WANT TO GROW YOUR BRAND WITH META ADS? Join the Foundr Operators Waitlist → https://foundr.com/operators HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER Learn directly from 7, 8 & 9-figure founders inside Foundr+ Start your $1 trial → https://www.foundr.com/startdollartrial PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING? → Starting from scratch? Apply here → https://foundr.com/pages/coaching-start-application → Already have a store? Apply here → https://foundr.com/pages/coaching-growth-application CONNECT WITH NATHAN CHAN Instagram → https://www.instagram.com/nathanchan LinkedIn → https://www.linkedin.com/in/nathanhchan/ CONNECT WITH SANDRA OH LIN Instagram → https://www.instagram.com/kiwico_inc/ LinkedIn → https://www.linkedin.com/in/sandralin/ Website → https://www.kiwico.com/ FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES YouTube → https://bit.ly/2uyvzdt Website → https://www.foundr.com Instagram → https://www.instagram.com/foundr/ Facebook → https://www.facebook.com/foundr Twitter → https://www.twitter.com/foundr LinkedIn → https://www.linkedin.com/company/foundr/ Podcast → https://www.foundr.com/podcast
Summary
686: Claire Built The World's #1 Dachshund Brand From Home - Now Doing $140K/Month
2w ago00:28:54Summary readyClaire Wolfson got her first dachshund at 20, became completely obsessed, and watched him get paralysed by the spinal condition that affects almost every sausage dog. The original plan was to design a supportive harness. That didn't work out. So her husband Chris drew a simple wiener dog silhouette, they slapped it on some beanies, and Bean Goods was born. That was 2011. Thirteen years, one capsule tee collection, two designers, and zero business education later - they're doing $140,000 to $150,000 a month. In this episode, Claire is refreshingly honest about what 13 years of slow, scrappy building actually looks like - the years of winging it on pricing and margins, the decade of running Instagram solo, the agency experiments that never paid off, and what finally shifted when she stopped doing it all alone. What you'll learn in this interview: How Bean Goods started with beanies, a logo, and no manufacturing experience - and why a capsule collection of 3 to 5 graphic tees in 2013 was the moment Claire knew it could be a real business Why starting on Instagram in 2012 - the year the platform launched - gave Bean Goods an early mover advantage in the dachshund community that still pays off today How Claire grew the brand's Instagram solo for nearly a decade with no social media strategy background, and what "consistency" actually looked like before it became a buzzword The pricing and margins reality of those early years: blanks at $3.50 to $8.50, one-colour screen prints, and absolutely no idea what a healthy margin looked like How they hit their first six-figure year around 2013 to 2014 using only organic Instagram and email marketing - and why MailChimp lasted for years before Klaviyo What eight years of just Claire and Chris doing everything actually cost them - and how getting their first intern in 2019 started to change the shape of the business The meta ads journey from 2017 onwards: a Facebook ads course built for service businesses, a short agency stint, and why she kept coming back to running them herself How Bean Goods went from inconsistent $68K to $80K months to consistently hitting $140K to $150K - and the specific ad account changes that drove it Why bundling is brand new territory for a 13-year-old brand - and what it says about how much room there still is to grow even when you think you know your business What it takes to build a team and a warehouse operation that can run for three weeks while you're in Europe - and why that, more than any revenue milestone, is the win Claire talks about most If you're building slowly and wondering whether the grind is ever going to compound into something real - Claire's story is the answer. Bean Goods didn't go viral. It didn't have a moment. It just kept going, kept learning, and kept showing up for a community of people who are, against all odds, extremely passionate about sausage dogs. SAVE 50% ON OMNISEND FOR 3 MONTHS Get 50% off your first 3 months of email and SMS marketing with Omnisend with the code FOUNDR50. Just head to https://your.omnisend.com/foundr to get started. WANT TO GROW YOUR BRAND WITH META ADS? Join the Foundr Operators Waitlist → https://foundr.com/operators HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER Learn directly from 7, 8 & 9-figure founders inside Foundr+ Start your $1 trial → https://www.foundr.com/startdollartrial PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING? → Starting from scratch? Apply here → https://foundr.com/pages/coaching-start-application → Already have a store? Apply here → https://foundr.com/pages/coaching-growth-application CONNECT WITH BY CLAIRE WOLFSON Instagram → https://www.instagram.com/beangoods/ LinkedIn → https://www.linkedin.com/in/claire-wolfson-599b47a/ Website → https://beangoods.com/ FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES YouTube → https://bit.ly/2uyvzdt Website → https://www.foundr.com Instagram → https://www.instagram.com/foundr/ Facebook → https://www.facebook.com/foundr Twitter → https://www.twitter.com/foundr LinkedIn → https://www.linkedin.com/company/foundr/ Podcast → https://www.foundr.com/podcast
Summary
685: (Solo) The $500,000 Lesson I Had to Learn the Hard Way
2w ago00:11:55Summary readyA few years ago I lost half a million dollars in 30 days. Not in crypto, not in a speculative bet. In the business I built from my parents' basement and launched on $3,000 from a credit card. And the part that still gets me is that the loss itself was not the dangerous part. The dangerous part was everything that led up to it. Here is the thing nobody warns you about: your most vulnerable moment as a founder is not when things are falling apart. It is when everything is working, people are telling you everything you touch turns to gold, and you start to believe it. In this episode, I share the full story publicly for the first time, what actually caused it, how I got through it, and the two lessons that came out of it and completely changed how I build now. Here's what you'll take away: Why success is the moment you need to be most paranoid, not most relaxed, and what stops most founders from seeing it that way How spending $1 million a month on ads with no back end system or unit economics in place set up the fall before it happened The ego shift that happens when you stop questioning, stop running worst case scenarios, and start thinking the machine will just keep running Ray Dalio's principle of pain plus reflection equals progress, and why most founders feel the pain and skip the part that actually matters Why being in the repeat business is the first thing I focus on now when building anything What Drew Houston means when he says founders must be learning machines, and how I stopped being one right when it mattered most If you are in a season right now where something has gone wrong, or you are riding a wave and quietly getting comfortable, this episode is for you. The reflection is where the progress lives. If you're loving this solo series, I'd love to hear your feedback. Email me directly at nathan@foundr.com — I read every reply. Hope you enjoy it. WANT TO GROW YOUR BRAND WITH META ADS? Join the Foundr Operators Waitlist → https://foundr.com/operators HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER Learn directly from 7, 8 & 9-figure founders inside Foundr+ Start your $1 trial → https://www.foundr.com/startdollartrial PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING? → Starting from scratch? Apply here → https://foundr.com/pages/coaching-start-application → Already have a store? Apply here → https://foundr.com/pages/coaching-growth-application CONNECT WITH NATHAN CHAN Instagram → https://www.instagram.com/nathanchan LinkedIn → https://www.linkedin.com/in/nathanhchan/ FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES YouTube → https://bit.ly/2uyvzdt Website → https://www.foundr.com Instagram → https://www.instagram.com/foundr/ Facebook → https://www.facebook.com/foundr Twitter → https://www.twitter.com/foundr LinkedIn → https://www.linkedin.com/company/foundr/ Podcast → https://www.foundr.com/podcast
Summary
684: She Bet Her House Deposit on Hair Gel - and Built an 8-Figure Brand
3w ago00:51:15Summary readyYasmina Elmerkaoui had one shot - use the house deposit to buy a home, or bet it all on a hair gel she'd spent two years formulating. She chose the hair gel. On launch night she packed orders until 5am, drove them to the post office herself, and woke up to find all 20,000 units - what she thought was a year's worth of stock - completely gone in 24 hours. Macao is now on track for eight figures in its third year, built on 90,000 Instagram followers, zero outside funding at launch, and a pre-launch call to her manufacturer that saved everything. In this interview, Yasmina breaks down the exact pre-launch move that meant stock was already in production when she sold out overnight, how she turned copycats into a celebration, and the investor email she kept deleting because she thought it was a scam. What you'll learn in this interview: Why she bet the house deposit on a hair gel - and the mentor conversation that pushed her over the line How nearly $10,000 in sampling and a $30,000 first run taught her what building a real product actually costs The pre-launch gut call - why she paid a deposit to start production before launch, and how it saved the business when everything sold out in 24 hours Why she started signing customer service emails under a male alias - and why it actually worked How she used UGC creators from day one to fill the feed with different faces, ethnicities, and hair types so the brand didn't rely on just her The Black Friday disaster that made a year's revenue in one week - then nearly broke her entire operation Why she kept deleting the investor email from Capital Influence because she thought it was a Facebook scam What finally convinced her to give up equity - and why it was about experience, not money The "create your own bundle" feature that raised average order value without a single extra product Why she celebrates copycats - and the mindset that keeps her focused on what's next instead of what's being copied If you're an early stage DTC founder, a content creator thinking about launching your own product, or trying to figure out how to turn a loyal audience into actual sales without burning the trust you've built, this conversation will fundamentally change how you think about community, launch strategy, and what it really takes to go from house deposit to eight figures. SAVE 50% ON OMNISEND FOR 3 MONTHS Get 50% off your first 3 months of email and SMS marketing with Omnisend with the code FOUNDR50. Just head to https://your.omnisend.com/foundr to get started. WANT TO GROW YOUR BRAND WITH META ADS? Join the Foundr Operators Waitlist → https://foundr.com/operators HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER Learn directly from 7, 8 & 9-figure founders inside Foundr+ Start your $1 trial → https://www.foundr.com/startdollartrial PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING? → Starting from scratch? Apply here → https://foundr.com/pages/coaching-start-application → Already have a store? Apply here → https://foundr.com/pages/coaching-growth-application CONNECT WITH NATHAN CHAN Instagram → https://www.instagram.com/nathanchan LinkedIn → https://www.linkedin.com/in/nathanhchan/ CONNECT WITH YASMINA ELMERKAOIU Instagram → https://www.instagram.com/mrs.yasmina/ LinkedIn → https://www.linkedin.com/in/yasmina-elmerkaoui-191b69262/ Website → https://merkaou.com/ FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES YouTube → https://bit.ly/2uyvzdt Website → https://www.foundr.com Instagram → https://www.instagram.com/foundr/ Facebook → https://www.facebook.com/foundr Twitter → https://www.twitter.com/foundr LinkedIn → https://www.linkedin.com/company/foundr/ Podcast → https://www.foundr.com/podcast
Summary
683: (Solo) The Expense Audit That Could Save Your Brand Thousands This Year
3w ago00:12:21Summary readyThis is not a growth hack. It is not going to go viral on a Twitter thread. But I genuinely believe it is one of the highest leverage things you can do for your brand right now, and most founders never do it properly because it is not exciting. Here is what a mentor told me years ago that I keep coming back to: a dollar saved is a dollar earned. And depending on your margins, that dollar saved is probably worth $1.30 or $1.40 on the bottom line. In this episode, I walk you through a full line by line expense audit covering every major cost area in a typical e-commerce business, the same process we have run at Foundr that has saved us tens of thousands of dollars a month. Here's what you'll take away: Why the average growing Shopify store is paying for 15 to 30 apps but actively using only eight of them, and how to fix that fast How to negotiate your SaaS tools, 3PL rates, merchant fees, and supplier costs in ways most founders never think to try Why agency retainers are one of the most expensive line items you can cut, and what to build in-house instead How to use AI and Claude Code to replace tools and creative spend that is quietly draining your budget every month The Meta ads Net 30 arrangement that can make a significant difference to your cash flow if you are spending at scale Why businesses waste an average of 26% of their marketing budget on campaigns that are not performing, and where to redirect it If your margins are tighter than they should be or you have not done a proper audit in the last six months, this episode will show you exactly where to look and what to do about it. If you're loving this solo series, I'd love to hear your feedback. Email me directly at nathan@foundr.com — I read every reply. Hope you enjoy it. WANT TO GROW YOUR BRAND WITH META ADS? Join the Foundr Operators Waitlist → https://foundr.com/operators HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER Learn directly from 7, 8 & 9-figure founders inside Foundr+ Start your $1 trial → https://www.foundr.com/startdollartrial PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING? → Starting from scratch? Apply here → https://foundr.com/pages/coaching-start-application → Already have a store? Apply here → https://foundr.com/pages/coaching-growth-application CONNECT WITH NATHAN CHAN Instagram → https://www.instagram.com/nathanchan LinkedIn → https://www.linkedin.com/in/nathanhchan/ FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES YouTube → https://bit.ly/2uyvzdt Website → https://www.foundr.com Instagram → https://www.instagram.com/foundr/ Facebook → https://www.facebook.com/foundr Twitter → https://www.twitter.com/foundr LinkedIn → https://www.linkedin.com/company/foundr/ Podcast → https://www.foundr.com/podcast
Summary
682: From $2M in Debt to a $250M Gum Company | Pur Gum
4w ago00:58:57Summary readyJay Klein lost $2 million on a gum nobody wanted. He sold the remaining stock to a pig feed company for $13,000 - then used every cent of it to launch Pur. Sixteen years later, Pur is the fastest-growing gum in North America, the #1 selling gum on Amazon, sells in over 50 countries, and does over $250 million in retail sales annually. All bootstrapped. All founder-owned. And built in a $20 billion industry controlled by fewer than ten giants who still haven't managed to take him out. In this interview, the founder of The Pur Company breaks down how he discovered his winning product insight for free at 30,000 feet, why he deliberately ignored Walmart and Tesco to win thousands of tiny independent stores first, and how he absorbed a brutal 39% tariff - without raising a dollar or passing a cent to his customers - and still grew 30% that year. What you'll learn in this interview: • How losing $2 million on his first gum brand rewired everything - and why getting back to zero was his greatest victory • The airplane focus group: how he discovered the aspartame insight for free that became the entire Pur thesis • Why he targeted independent health food stores instead of big retailers - and the "major league attitude in a minor league setting" strategy behind it • How he convinced his manufacturer to extend 30-day credit on a $250K first order with only $13K to his name • The "assemble the crumbs to make the cookie" philosophy: why Pur has never been built on a single big retail relationship • How duty free airports became his global expansion engine - and why he treated them like his version of New York City • Why he turned down the Dragon's Den deal even after it went through - and what he got out of it anyway • The 39% Swiss tariff crisis: how he absorbed the full hit rather than disrupt his retail relationships - and why scale actually amplified the problem instead of solving it • Why he keeps the lowest possible balance in his checking account on purpose - and what it does for his hunger as a founder • What he looks for now as a Dragon's Den investor: the two things that matter before any unit economics conversation If you're building a CPG or retail brand, trying to figure out how to grow without giving away equity, or looking for the real story behind what bootstrapped category-building looks like across 16 years and 50 countries, this conversation will fundamentally change how you think about distribution, resilience, and what it means to outwork the competition one crumb at a time. SAVE 50% ON OMNISEND FOR 3 MONTHS Get 50% off your first 3 months of email and SMS marketing with Omnisend with the code FOUNDR50. Just head to https://your.omnisend.com/foundr to get started. WANT TO GROW YOUR BRAND WITH META ADS? Join the Foundr Operators Waitlist → https://foundr.com/operators HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER Learn directly from 7, 8 & 9-figure founders inside Foundr+ Start your $1 trial → https://www.foundr.com/startdollartrial PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING? → Starting from scratch? Apply here → https://foundr.com/pages/coaching-start-application → Already have a store? Apply here → https://foundr.com/pages/coaching-growth-application CONNECT WITH NATHAN CHAN Instagram → https://www.instagram.com/nathanchan LinkedIn → https://www.linkedin.com/in/nathanhchan/ CONNECT WITH JAY KLEIN Instagram → https://www.instagram.com/iamjayklein/ LinkedIn → https://www.linkedin.com/in/jay-klein-92b93319/ Website → https://thepurcompany.com/ FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES YouTube → https://bit.ly/2uyvzdt Website → https://www.foundr.com Instagram → https://www.instagram.com/foundr/ Facebook → https://www.facebook.com/foundr Twitter → https://www.twitter.com/foundr LinkedIn → https://www.linkedin.com/company/foundr/ Podcast → https://www.foundr.com/podcast
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