Learn how to navigate post-pandemic rate shifts and grow a multi-generational freight brokerage without burning out your team in this episode with Steve Burroughs of SPI Logistics, a seasoned expert who has successfully built a powerhouse family-owned freight agency!

We dive straight into the realities of the current trucking industry, breaking down the recent capacity tightening, the long-awaited stabilization of freight rates, and why chasing cheap freight is a massive mistake.

Steve also drops some straightforward advice on why your primary customer as a broker is the shipper, and why old-school, face-to-face relationship building will always outperform mindlessly dialing for dollars.

Whether you are navigating tricky family business dynamics, scaling your logistics operations, or learning how to set firm boundaries and treat your dispatchers with the respect that builds long-term loyalty, this episode delivers actionable insights you need to succeed in transportation!

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