Transcript
Alex Hormozi (0:02)
The other piece that I will tell you that is worth writing down is that we need to be reminded more than we need to be taught, and that it goes double for your audience. Maybe some of you guys watch some of my content. You've probably heard me say work more before. And yet when you see the seventh video of that in a slightly different context, it's like, well, I kind of wanted the reminder.
Colton (0:23)
Please help me welcome Author of the.
Alex Hormozi (0:24)
$100 million offers leads and soon to.
Colton (0:26)
Be money models, Alex Horbozzi.
Alex Hormozi (0:32)
How are you guys doing today? Good. Good morning so far? Yes, very tactical. Awesome. I appreciate that. So I normally do a little bit of a preamble, just kind of top of mind stuff. I feel like it's more common that we will keep our goal the same, but then be unwilling to change ourselves to accomplish it. And then we just stay on the same path when we know we should probably be doing something different than we currently are. It's just something I'm thinking about. I heard the last bit of you've got a bunch of stuff that's in your way. It's like, well, if you had to accomplish the goal, you'd probably do something a little bit different than you are. And I think rather than saying, you know what, the path I'm currently on will never accomplish my goal, we kind of mentally masturbate to the idea that we have this goal, but our actions don't align to it. Just because it's very easy to say and much harder to do to change you. So you don't change your goal. You also don't change you. And so you just stay there basically doing nothing. It's just something that I've observed on a continuous basis. And in having a lot of these discussions, I've had kind of the unique benefit of seeing the common mistakes that are made as business owners kind of at all levels. And they are thematic, meaning they're very strategic in nature, less tactical, because a lot of times, like for sure, tactics, we can help you with all that stuff. But the big things that move the business are going to be the decisions that sometimes are just left unmade. And typically that is what slows the decision down more than anything else. And so right now you probably have some decisions you need to make, and the amount of time you choose to deliberate can take weeks, months, years, and sometimes you just never make the decision. So you stay the same. And so I see a lot of businesses stuck in those places because there's typically rock and hard place scenarios where you either choose short term pain today or long term pain persistently. That's just slightly less painful than the short term pain, which is why I think people get stuck in these ruts. And so just by show of hands, who here is in around the same revenue they were last year? Okay, keep your heads up. Would you guys like to change that? Yeah. Okay, so these are kind of the seven rock and hard place scenarios that I see with founders in general. The first is focus. I talk about it a lot. I have, you know, a laundromat, a real estate business, an E commerce company, like whatever. Right. Like, and they all somehow work together. But like, let's be real. No they don't. I mean, just in that they have customers and the customers have money and money, you know, combines all the businesses sort of. But for the most part it's like you need to pick one thing and go all in on it. The difficulty is that when you have, quote, two businesses or more than one business that's kind of live at one time, the short term pain is that you're going to see a dip in revenue because you're going to lose the revenue from the one that you choose to give up. So you either have that or you have the long term persistent, not achieving of goals. The next one is over expansion. So this is the classic, like I had one location, it was doing well. And so then I opened up a second location and I took the best person from my first location, put it over there. My first location dropped to here. My second location didn't get up to my first one. And that pretty much destroyed 2/3 of my margin. But now I have 2 times 1/3 of the margin. I'm making about a little bit less than I was before with two times the liability. And so I think the solution is I should open up a third location. Right. Which whenever, like to be clear, every business needs to expand. So how are you quote over expanded? It's easy to say that, but the reality is that you're just under talented, meaning that the team that you have is just not sufficient. If you had two rock stars or somebody who's better than you at the first location, then it'd be fine for you to open up the second one. But it might be a model issue or a cash flow issue that prevents you from getting the talent that you need, which ultimately is what's keeping you stuck. So in this situation again, what do you do? Do you kill the second location? It's like, well, that kind of hurts. On the flip side, it's like, or do you just give up all of your profit for a year or two in order to get somebody else in? Also a risk. So what do you do? You just stay the same because it's easier. The next is compensation, which can be over or under. So I'll give you an example. Physical therapy clinic came here doing really well. Full, all the beds were full. You know, all the therapists were staffed up. Just wasn't making any money. And so, you know, after a couple questions, it was like, oh, well know I do a rev share with my therapist. I was like, oh, okay, well how much? And she was like, well, 50%. I was like, okay, well are they like kind of like a hair salon? Like they just rent it, you know, rent a, a chair or room and then they handle everything else. She's like, no, I, I spend the money to get customers. I close them. I out for the facilities. I'm the one who cleans everything. They just show up and do work. And I was like, well yeah, you're running the entire business on half your margin and there's just nothing left. Right? You know, that's an example of a compensation issue. Another one, very common is underpriced. I bet over half of you guys are underpriced. And I think the reason there is again, it's the same rock and hard place scenario. Well, under compensation, under priced, equal side of the same coin. Once for employees, one's for customers. But if I tell my staff that I have to change their compensation, I'm going to lose my team. But if I don't, then I'm never going to make money. Underpriced. Same, same. If I raise my prices, then I'm going to lose my customers. But if I don't, I'm not going to make money. Let's see what is my s here. Ah, thank you. Single product, which is like you have a business where you have one thing, that's it and you do that thing relatively profitably, but over time your margins continue to shrink. And so then you're like, well, I guess I should just start another business when maybe you just need to sell those people something else. Having a backend. Next one is Avatar. This is again classic heart, rock and hard place. Well, I have to accept everybody who has a pulse on a credit card. Really, the pulse is optional, but I have to accept these people. And if I don't, I won't be able to make payroll next month. But I do need to get more narrow and more focused on my services and who I'M servicing and the messaging around it and the pricing that goes with it and my actual delivery. But if I do that, I'll lose money in the short term. Right. And so then we stay again in this rock and hard place scenario. And this last one was the last one I added to this list, which is data. There's not really a rock and hard place scenario here. More so that I guess the rock and hard place is you need data, but the resources and time it takes you to get data you're unable to do because you don't have data. And so you're like, well, how do I expend the resources to collect the data and forego my short term goals of putting out fires and growing? It's like, well, you can't grow because you don't have the information to make the bets you need to make. So these are just kind of seven recurring themes I've seen. I saw a bunch of you guys nodding your heads as we go through the the Q&As. I will do one of these so that, you know, we can kind of beat in on it together. With that being said, let's rock and roll. I'm guessing your yoga clinic instructor, the doctor. Yeah, I should have gone with doctor. That would have been better. Yeah.
