AI in higher education is moving fast, but the real question is not whether colleges should use AI. The real question is how higher ed leaders can use AI, edtech, and innovation to help students learn well, finish strong, and build better futures.

In this live episode from the ASU GSV Summit, we sit down with Mark Milliron, President and CEO of National University, to explore how colleges can move new ideas from “novel” to normal. Mark shares why higher education must avoid AI hype, focus on real student outcomes, and design learning for today’s actual learners: working adults, parents, military students, veterans, and people balancing school with life.

This conversation is for higher ed leaders, faculty, ed-tech founders, student success teams, policymakers, and anyone asking how AI will change college, online learning, adult education, workforce learning, and student support. You’ll hear a practical, human-centered view of AI adoption, change management, collective intelligence, and the future of higher education.

What you’ll learn: how leaders can evaluate new technology without falling for hype, why AI should be seen as part of collective intelligence, how colleges can better serve nontraditional students, and why higher education needs to help shape the ed-tech products it may one day use.

Highlights:

→ Mark explains how strong higher ed leaders guide institutions from “novel” to normal by scouting new technology, talent, policy, and learning models that can improve student success.

→ The conversation breaks down why AI in higher education should not be driven by fear or hype, but by thoughtful adoption, evidence, policy, practice, and human-centered change management.

→ You’ll hear why the “typical college student” mental model is outdated, and why working adults, military learners, parents, and career changers need flexible learning designed around their real lives.

→ Mark also shares why higher ed, venture capital, philanthropy, K-12, and ed-tech need to align around shared problems, even when each group speaks a different language or has different goals.

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This week's episode is sponsored by Mainstay, a student retention and engagement tool where you can increase student and staff engagement with the only platform consistently proven to boost engagement, retention, and wellbeing. To learn more about Mainstay, click here.