Callan Harrington sits down with David Wald, President and Co-Founder of Aclaimant, to explore what it truly means to become a risk advisor in today's insurance market. David shares the unexpected origin story of Aclaimant and its growth trajectory to tracking billions of dollars in claims annually and serving thousands of companies.

The conversation dives into the practical aspects of becoming a true risk advisor rather than just a rate-shopping broker. David outlines the three key components that separate real risk advisors from those who just talk about it. He also shares his insights on the importance of leveraging professional networks, the transition from founder to president, and why listening to industry veterans can accelerate business growth.

This episode provides actionable insights for brokers looking to evolve their service model and technology entrepreneurs entering the insurance space.

Key topics covered:

[00:00] Intro
[01:01] Father-in-law's app idea sparks startup
[04:11] Three early customers say yes immediately
[07:58] What being a risk advisor really means
[11:00] Quarter million premium threshold for advisory services
[12:32] Three parts of successful risk advisory
[17:54] Geographic density versus vertical specialization
[22:46] Leveraging asymmetric relationship advantages
[25:48] Network building creates business opportunities
[30:34] Hiring Kathy Burns as CEO transition
[34:47] Organizational maturity through experienced leadership
[37:33] Listen more to industry wisdom

Connect with David Wald on LinkedIn: https://www.linkedin.com/in/davidawald

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