Podcast
The IT Bridge
Hosted by Grant McGregor · EN
The IT Bridge connects technology with real business needs. Each episode dives into expert insights, practical advice and relatable stories to help organisations work smarter and achieve their goals.
10episodes
Episodes
Newest firstAll episodes
Inside Halo CRM: Bringing Sales, Marketing and Projects Together
6d ago00:32:09Tap to summarizeHow do you keep sales, marketing and projects connected as your business grows?In this episode of The IT Bridge, Doug Davey is joined by Joe from Halo CRM to discuss how Halo CRM brings sales, marketing, projects and customer information together in a single platform.They cover everything from pipeline management and marketing automation to reporting, Microsoft 365 integrations, workflow automation, implementation and onboarding.Joe also shares how Halo CRM can be customised to support existing business processes, helping organisations get more value from their CRM.#TheITBridge #HaloCRM #CRM #BusinessGrowth #Microsoft365
Transcribe →CRM Insights: Outgrowing Spreadsheets
4w ago00:37:50Tap to summarizeMany growing organisations reach a point where business data, customer interactions, and day-to-day operations are scattered across too many systems to manage effectively.In this episode of The IT Bridge, Doug Davey, Head of Technology and Services at Grant McGregor, is joined by Andrew Chipchase from Halo to discuss why organisations often start losing visibility across sales, marketing, operations, customer relationships and internal processes as they grow. Doug and Andrew also discuss CRM implementation challenges and how AI and automation are changing modern CRM platforms. #CRM #BusinessGrowth #DigitalTransformation #Automation #AI #CustomerExperience
Transcribe →Cyber Essentials 2026: Danzell Explained
Apr 1500:32:49Tap to summarizeCyber Essentials is changing and the 2026 update (Danzell) raises the bar. David Lawrence is joined by Paul Sinclair, our NCSC Assured Cyber Advisor, to talk through what's changing in 2026 and what it means for organisations. They cover the fundamentals of Cyber Essentials, with a focus on the Danzell update, including stricter expectations around MFA, tighter marking criteria, and why Cyber Essentials should be treated as an ongoing process rather than a "tick-box" exercise. They also break down the difference between Cyber Essentials and Cyber Essentials Plus, including what additional assurance Plus provides and when it becomes relevant. The conversation highlights common issues businesses run into, from not knowing what assets they have to gaps in cloud security and why these are often the points that cause organisations to fail. #CyberEssentials #CyberSecurity #Danzell #CyberEssentialsPlus #CyberEssentials2026
Transcribe →Understanding Microsoft Intune & Conditional Access
Mar 500:35:49Tap to summarizeDavid Lawrence is joined by Grant McGregor’s IT Installation Engineer, Michael Khan, to discuss Microsoft Intune and Conditional Access. They explain how modern device management helps protect company data while keeping people productive across different working environments, including hybrid and remote teams. The conversation covers compliance policies, personal devices, user privacy and how Intune supports a secure and well-managed Microsoft 365 environment.#MicrosoftIntune #CyberSecurity #Microsoft365 #DeviceManagement #ITSecurity
Transcribe →25 Years of Grant McGregor: People-First IT Journey
Feb 1600:34:40Tap to summarizeIn this special anniversary episode of The IT Bridge, David Lawrence and Paul Sinclair look back on 25 years of Grant McGregor, from a small start-up with a handful of clients to a trusted IT and cyber security partner supporting organisations across the UK. They reflect on how a people-first philosophy, built on relationships and trust, shaped the company’s growth. From the early days of unreliable servers, manual morning checks and dial-up connections to today’s proactive monitoring, ISO 9001 and ISO 27001 compliance and managed security services, the conversation shows how the industry has evolved while the company’s values have remained unchanged. #CyberSecurity #ManagedITServices #DigitalTransformation #TechPodcast #BusinessGrowth
Transcribe →IT Strategy Meetings: Planning Ahead
Jan 1900:21:09Tap to summarizeDoug Davey is joined by Cameron Rendall to talk about IT strategy meetings and the role they play for growing organisations. They explain how regular strategy meetings give businesses time to step back, plan ahead and keep IT aligned with their wider goals. These clear, non-technical conversations help organisations think about what's coming up over the next six to twelve months, from cyber security and budgeting to upcoming changes and the growing role of AI.The episode also touches on how tools such as Microsoft Copilot are being used to improve productivity, streamline everyday tasks and support better decision-making. #ITStrategy #BusinessIT #ManagedIT #TheITBridge #MicrosoftCopilot
Transcribe →Cyber Essentials with IASME: Passkeys, MFA & UK Compliance
Nov 300:36:59Tap to summarizeIn this episode of The IT Bridge, David Lawrence from Grant McGregor is joined by Neil, Head of Cyber Essentials at the IASME Consortium, to discuss the latest developments in the scheme.New Willow question set, passwordless authentication and MFA adoption: key changes shaping UK cyber resilienceWhy patching and regular software updates remain essentialWhy Cyber Essentials continues to be the foundation of strong cyber hygieneFrom policy to practice! Discover how Cyber Essentials is adapting to new threats and helping shape stronger security habits across UK businesses.
Transcribe →Risk vs Reward: Why Cyber Security is a Business Investment
Oct 600:54:19Tap to summarizeWhy cyber security should be seen as a business investment rather than a cost.In this episode, David Lawrence from Grant McGregor talks with Zibeon Serrato (ZB), Senior Director of Product for MSP at Bitdefender, about the growing risks for small and mid-sized businesses, the rise of ransomware and phishing attacks, how cyber insurance requirements are changing and key security measures every organisation should prioritise, such as MFA, reliable backups and Managed Detection & Response (MDR).ZB has more than 17 years’ experience in IT and security, having led security operations for a major US managed service provider before joining Bitdefender to help MSPs and their customers strengthen defences and respond effectively to modern threats. #cybersecurity #businesssecurity #ITSupportEdinburgh #manageditservices #bitdefender
Transcribe →What is an IT strategy and do you have one?
Sep 400:25:45Tap to summarizeRunning your business without an IT strategy is like driving a car without a service plan. It might run fine for a while. But eventually, the costs and risks will catch up with you. In the latest episode of The IT Bridge, Grant McGregor directors David Lawrence and Paul Sinclair explain why every organisation, from 5 users to 500, needs a defined IT strategy. We answer the key questions: What is an IT strategy?Why does it matter?And how do you create one that really works? #ITStrategy #TheITBridge #TechnologyPodcast #CyberSecurity #BusinessGrowth #GrantMcGregor
Transcribe →Copilot: Everyday AI Inside Microsoft 365
Aug 700:39:25Tap to summarizeEveryone’s talking about AI, but what can Microsoft Copilot really do to make your day-to-day work easier?In this episode, David Lawrence and Doug Davey look beyond the headlines to explore how Copilot can help with everyday tasks within Microsoft 365.They discuss:Why it’s not just "another ChatGPT"What makes it different and safer than public AI toolsHow Copilot learns and adapts over timeTime-saving wins across departmentsCommon mistakes users make when getting startedA good listen for anyone wondering whether Copilot is worth the licence or how to get the most out of it.
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