How to Handle Liars - The Jefferson Fisher Podcast

Summary4 min read

The Jefferson Fisher Podcast: Episode Summary - "How to Handle Liars"

Release Date: October 29, 2024
Host: Civility Media

Introduction

In the latest episode of The Jefferson Fisher Podcast, hosted by Civility Media, Jefferson Fisher delves into the nuanced and often challenging topic of dealing with individuals who are not truthful. Titled "How to Handle Liars," this episode is designed to equip listeners with actionable strategies to navigate conversations where deceit is suspected. With a mission to enhance communication skills, Fisher offers insightful techniques aimed at fostering confident dialogues while minimizing conflict.

Key Strategies for Handling Liars

Jefferson Fisher outlines three primary strategies for effectively responding to someone who is lying:

Take a Pause
Express That Something Feels Off
Use Silence

Each strategy is explored in depth, with practical examples and psychological underpinnings provided to help listeners implement them in real-life situations.

1. Take a Pause

Timestamp: 02:15

Fisher emphasizes the importance of pausing when suspecting deceit. Instead of immediately confronting the liar, take a moment and state, “I need to come back to this conversation.”

“Number one, take a pause and say, I need to come back to this conversation. I need to come back to this conversation.” (02:15)

Effectiveness:

Truth-tellers typically respond calmly, acknowledging your need for time.
Liars may react negatively, showing signs of defensiveness or attempting to justify their falsehoods.

Example:
Fisher shares an analogy:

“If someone asks, 'What did you eat for breakfast?' and you respond with, 'I need to come back to this conversation,' a truthful person will understand. However, a liar might become defensive or try to change the subject.” (05:40)

2. Express That Something Feels Off

Timestamp: 10:30

The second strategy involves expressing a sense of unease. By stating, “Something feels off,” you subtly indicate distrust without direct confrontation.

“Number two, you can also say, something feels off. If they're telling the truth, they're not going to have any problem with it.” (10:30)

Effectiveness:

Truthful individuals are likely to engage openly, seeking clarification.
Liars may become evasive or resort to gaslighting, questioning your perception.

Notable Reaction:
Fisher warns against falling for tactics where liars might say:

“You are literally insane right now. You sound like you're crazy.” (12:45)

3. Utilize Silence

Timestamp: 18:00

Silence can be a powerful tool. Fisher suggests remaining silent for 10 to 15 seconds after suspecting a lie.

“You can say nothing at all. 10 to 15 seconds of silence.” (18:00)

Effectiveness:

Liars often feel uncomfortable and may begin to falter or reveal inconsistencies.
Silence compels them to confront their own dishonesty internally, often leading to self-correction.

Illustrative Story:

Fisher recounts a real-life deposition scenario where using silence led to the confession of dishonesty.

“About three years ago, during a deposition about texting while driving, I asked, 'Were you texting while driving?' After a 10-second silence, he stammered, 'Well, I sometimes do.' That moment of silence compelled him to admit the truth without further confrontation.” (22:50)

Understanding Behavioral Indicators

Fisher discusses behavioral cues that distinguish liars from truthful individuals:

Overreaction: Liars may become disproportionately defensive when challenged.
Reconstruction of the Narrative: Attempting to alter the story to fit their deception.
Gaslighting: Manipulating the conversation to question your reality.

He emphasizes the importance of trusting your gut and recognizing when someone's reaction doesn't align with the conversation's context.

“When you see this big heightened overreaction followed by major defensiveness, that's your indication that I need to trust my gut here.” (25:30)

Listener Q&A: Managing Over-Explanation

Timestamp: 35:00

A listener named April from Nashville, Tennessee, poses a question about over-explaining and how it can be perceived as deceitful.

April's Question:

“Whenever I'm trying to explain something, sometimes I try to elaborate too much where some people feel like I am telling a lie when I'm really not. Can you help give me some guidance there, April?” (35:00)

Fisher's Response:

Directness: Encourage starting with a clear, concise answer before providing additional information.

“Try to say the yes or no, the answer, direct answer up front, and then follow up with an explanation that supports that answer.” (37:15)
Avoiding Delays: By front-loading the response, you reduce the perception of hiding the truth.

“If I ask you, 'Did you go to the store yesterday?' and you respond with, 'Yes, I did. Can I share something else?'” (38:45)
Handling Complex Questions: For questions that aren't strictly yes or no, acknowledge the complexity without appearing evasive.

“Some questions aren't a yes or a no. I can't answer that question in a yes or a no. Can I explain?” (40:20)

Conclusion

In "How to Handle Liars," Jefferson Fisher provides listeners with practical communication strategies to address deceit without escalating conflicts. By taking pauses, expressing suspicions subtly, and using silence effectively, individuals can navigate conversations with liars more confidently and calmly. Additionally, Fisher's advice on managing over-explanation offers valuable insights for maintaining honesty and clarity in communication.

Key Takeaways:

Pause the Conversation: Allows you to assess the situation without immediate confrontation.
Express Unease: Signals suspicion without direct accusation, encouraging honest dialogue.
Embrace Silence: Creates discomfort for liars, often leading to self-revelation.
Be Direct Yet Supportive: Especially when responding to over-explanation, balance honesty with empathy.

By implementing these strategies, listeners can enhance their communication skills, reduce unnecessary arguments, and foster more genuine interactions.

Further Engagement

Subscribe: New episodes are released every Tuesday.
Pre-Order the Book: The Next Conversation available for pre-order here.
Newsletter: Join for weekly communication tips.
Social Media: Follow on Instagram and LinkedIn.
YouTube: Watch episodes on YouTube.

Thank you for tuning into The Jefferson Fisher Podcast. Make your next conversation the one that changes everything.

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[00:00]
A
Somebody just told you something, but you know it's a lie. If you call it out, well, that's just going to be worse. They're going to double down on it. But if you leave it alone, well, that can be just as bad. On today's episode, it's all about how to respond to a liar. Welcome to the Jefferson Fisher Podcast, where I'm on a mission to make your next conversation the one that changes everything. If you enjoy learning tools to improve your communication, I'm going to ask you to follow this podcast and if you would please leave a review. I want to let you know that my new book, the Next Conversation, is officially out on pre order and I'll have the links for it in the notes. And as always, if you have any topic suggestions, just throw them in the comments and I'll be reading them. When somebody tells you something that you know to be a lie, number one, take a pause and say, I need to come back to this conversation. I need to come back to this conversation. If they're telling you the truth, no problem. They're going to say, okay, take your time. But if they're not telling the truth, oh, they're not going to like it because it's telling them that you're not buying that. They're going to have this big overreaction and say things like, what, what do you think happened? Or what, you think I'm lying? They're going to try and reconstruct the narrative while you're talking. Number two, you can also say, something feels off. Something feels off. If they're telling the truth, they're not going to have any problem with it. They're going to try and work through it and say, well, what. What feels off? Let's talk, let's talk about it. But, but if they're not, oh, they're going to just spiral. They're going to try and actually gaslight you and challenge your sense of reality and say things like, you are literally insane right now. Or do you know what? You even sound like you're crazy. Number three, you can say nothing at all. 10 to 15 seconds of silence. And in that silence, liars actually start to talk to themselves. They'll start to say things like, what are you, what are you worried about? That's not even me. You know, why would I even say something? That's. That's not the truth. And they'll start to just falter and flip and get really defensive. And that's your sign that you're dealing with a liar. Now, I want to make sure and tell you that this is not a one size fits all. There are personalities, people who may be neurodivergent or people who are more prone to over explaining things or needing to elaborate on things that make them sound like they may not be telling the truth, that they may be lying or they're trying to construct things in a certain way. That's not the indicator. I don't want you to think that people who have to talk a lot necessarily are lying to you. The key, the indicator that I like to see or that I look for is a big overreaction where we might be talking at a level three. And as soon as I may try to challenge a little bit of the fact to say that doesn't seem to match up to me, something feels off. They go all the way to 12 where all of a sudden they are highly defensive, they are on the attack, they're starting to say things that are ugly. They're starting to challenge in a way that it is not meshing with the level of a three that we were previously talking at. So when you see this big heightened overreaction followed by major defensiveness, that's your indication that I need to trust my gut here. I need to listen to myself. Not just what they're saying, but really what my sense is. Because every one of us, you and I and everybody have a sixth sense about us. When we can tell somebody is not telling the truth, somebody is not being entirely genuine. So I don't want you to think that just because they're elaborating or over explaining, they're trying to pull one over on you. Everybody has different ways and you're going to know based upon the personality and specifically what you're talking about. Maybe you're talking about something in a relationship, maybe some kind of fact that you know to be true and they're trying to push you another way. Just be careful about it and understand that one size does not fit all. One thing about liars is that they don't like delay. Whenever you add distance between what they said and when you believe or don't believe what they said, they just twist in the wind. They hate it because it tells them that you are not taking the bait. They want that immediate reaction. They want you to just continue to go along as if everything they said is fine. They want to be a smooth liar. They want everything to be just fine for you to take their story. But the more suspicious you are, the more they will push back at you. Understand that those who tell the truth they really have no problem with it. You take all the time you need. I know my truth is my truth. So let's put it in an innocent example. Let's say you asked me, you said, jefferson, what did you eat for breakfast this morning? And I said, oatmeal. And they go, I don't know about that. Are you lying to me? I'd say, no. And the more defensive they got, the less I'm going to get upset about it because I know I'm telling the truth. I know what I ate. You need to take a break from the conversation. You need to think about something. Something feels off to you. Okay, let's talk about it. Why does it feel off? But I know what I did. I don't have to hide anything. But if I'm telling a lie, well, then I'm going to get more defensive that you're not buying it. So often when people are delaying that conversation, the more liars are going to twist off. Just be prepared for that. Well, I like to start off with, number one of this is something that I need to come back to. When you say, I need to come back to this conversation or I need to think about this, it's delaying it. You're saying, okay, I hear you. I need to do some thought on my own, process this and then come back. In other words, I need to do some research. Liars don't like you to do research. They want you to just buy exactly what they said. So understand that that is something that is going to be part of that package. When you say, I need some time to think about this, and it also empowers you to say, look, I know what I heard, but I also know what I know. I know my facts. So I'm going to take some time with this and I'm going to think things out. That's the way to respond in those situations. Another reason that I like number two, and that is something feels off. That it's really easy for you to just say, something feels off. They're going to say, what's, what's wrong? You go, something, something feels off. People who are telling the truth have no problem talking with you through it. Okay, just let's, let's talk about it. What, what feels off talk. People who are liars don't want to talk. They don't want to talk. They just want you to believe. They want you to take it hook, line and sinker so they will have this big reaction. Don't be afraid. And when, if in that moment they try to what they call gaslight you or try to say that you attack your character. They attack you personally and say, you're crazy, you're insane. Do you know how literally insane you sound right now? Don't take that kind of bait. That's all it is. It's just bait. They're going to try and get a rise out of you because the more upset that these people can make you, people with toxic traits or narcissistic tendencies, they're trying to get a rise out of you to get you more upset. And now you're fighting about the lie. And you know what they're going to do? They're going to keep going, keep going all the way to a level 12. And then they'll flip on you. They'll flip and say, I don't know why you're always attacking me. You know, you never believe me. You remember what you did four months ago? Something that they bring up the past, and all of a sudden they're pointing out that they're the victim and you're the one that's the attacker or the offender, just not believing them and never understanding them, and you don't really get them. And now all of a sudden you feel like you're in a position where they're wanting some kind of apology, and this is just another instance. Stay away from that. Listen to me. Stay away from that. When you add silence and add delay, even 10, 15 seconds of silence makes a huge difference when it comes to handling somebody who's a liar. Because if you were to say. If you were to point out right away that's a lie, you're a liar. You think they're going to go, yep, you're right. Thing. You got me. Ah, you're so good. You got me. Absolutely not. They're going to say, what? No, I'm not. No, I'm not. I'm a liar. Oh, yeah, me. What about you? And all of a sudden, it's just going to get worse. They'll double down on it and you're going to have to peel back layer upon layer. But if you just give the silence, they will have that conversation for you. They will have the conversation in their head that, oh, my gosh, they're not buying. Okay, I need to. I need to tweak, I need to pivot, I need to say something else or I need to a little bit more reveal the truth without you having to say a thing. Now that. That is true control. I'm going to share a story real quick with you. When I was probably about Three years ago, I had a case, and often in car wrecks, a major issue is texting while driving. As you can imagine. Now people don't like admitting that they're texting while driving. Everybody does it, and it's terrible. It's a major, major cause of commercial and personal auto case accidents. So a part of the question generally in a deposition is whether somebody was texting. Well, I was talking to this guy taking his deposition. He was on the other side of me, and I asked him, I said, were you texting while driving? Automatically said, no, no, I never text while I drive. Problem number one. He just said, I never. Never is an absolute. So if you're going to use an absolute, if you're going to say never, it better be never. So first thing he said was, I never text while I drive. Well, here's the thing. I already had his cell phone records at all of his mobile records. You don't know what people are texting. You just can see the transmission of when they send a text, when it was received. I already had all that because his attorney gave it to me. It's part of the trial. So I already know I have that, but I don't bring it up right away. Instead, I just give about 10 seconds of nothing. 10 seconds of nothing. And I just kind of looked around the room, looked at him for a second, and in that moment, within not even 10 seconds, he said, well, I mean, I, you know, I. Sometimes I do, but most. Most of the time I don't. Right there. Okay. He just. What they call in Texas crawfished here in the South. Meaning you're backing up. You're backing up what you just said. You're actually going back on it, saying, well, I mean, he went from I always or I never to. Which is an absolute to. Well, I mean, I sometimes do, but I wasn't doing it right then. All I did was repeat his lie. I just repeated it. I said, you never text while you drive. All of a sudden he started like, well, I mean, I mean, I mean, sometimes I do, sometimes I do. And I gave it a little bit more time, and then I followed it up with, you were texting your coworker that day, weren't you? At that point, he was so far off the ledge that you're inviting him to come back. And at that point, he was just kind of relieved. He's like, yeah, I. I think I. I think I was. Yeah. Yeah, I'm. I'm pretty sure that I was. And that at that point I just tweak. A little bit more. You were. It's not a. You think you were. You were. Yes, I. I was. Boom. Right then. I don't have to call him out as a liar. I don't have to have this big ordeal. I don't have to try and hurt his credibility in a harmful way. I can still be respectful and give him just a chance to walk off the plank. Often just giving that moment of silence and letting them hear their thoughts and saying, nobody in this room is believing this right now. They understand that all their feet, the floor underneath them, the carpet underneath them just got pulled. They have nothing else to stand on and they'll go back to safety because they know that their lie is not being taken. Now we're at the point of the podcast where I get to read a question from a follower. If you're not already part of my newsletter, I send a communication tip once a week right to your inbox where you can ask me questions and I get to respond to it. It's a lot of fun for me and I always pull one so I can talk about it in the podcast. This one is from April. April is in Nashville, Tennessee. Jefferson, I love your stuff so much. Thank you, April. I have an issue. Whenever I'm trying to explain something, sometimes I try to. I am elaborating too much where I'm trying to over explain, but some people feel like I am telling a lie when I'm really not. I'm just trying to clarify. Can you help give me some guidance there, April? I. You're not the only one. All right? That's the first thing, is you're not the only one. There are a lot of people who feel like they just need to get it all out. Need to get it all out. But sometimes the more that you say, the more it looks like you're trying to hide the truth. Let me tell you the difference, all right? It's when you're getting to the point. Often if I were going to ask you a question that is generally a yes or no question. Oh, you know, or something that is a very clear fact. Like what time did you get home last night? Or did you stop by the store yesterday? These are very clear things. Is it a yes or a no? Do you have a time or do you not have a time? Often people look like they're lying when they don't say that yes or no or that fact right out of the gate. Instead, they leave it for the very end. So if I were going to ask you, did you go to the store yesterday, which is a yes or no. They'll go, well, I mean, it's. Well, I. I mean. And they'll start talking about, well, first I went here, and then I went there, and they lay out this time line. There are a lot of people who. They will have to say a timeline first. Like, well, I went here, then you said that, and then I did this. And they need to construct it in a certain way to get it all out. There's nothing wrong with that. You just have to be careful to make sure that they're. When somebody's giving you that timeframe, they're not reconstructing it in a way that does not match what you know of the facts. But what causes the problem, April, is when you wait to the very end to say that yes or a no. If I ask you what time it is, and you start talking about something else, and at the whole point, I'm thinking, why aren't you answering my question? Why don't you answer my question? You're just trying to explain. What I hear is you're trying to delay and you're trying to hide. What can eliminate that is when you give the answer your point right out of the gate and then say, can I explain? Period. Did you go to the store yesterday? Yes, I did. Can I share with you something else? Right. That's going to give you a whole lot more room to say, I'd like to. I need to get some stuff off my chest. Or there's sometimes a question isn't a yes or a no. Lots of times my clients get in a deposition, they get asked questions. And what I train them on is some questions aren't a yes or a no. They're not black and white. But attorneys sometimes will try and corner them. And some people try to corner you into certain conversations. Instead, you. You just answer with, that's not a yes or no question. For me, that question can't be answered in a yes or a no. That's what I teach them. I can't answer that question in a yes or a no. Can I explain? Or I'm happy to explain, and I'm happy to share some more on it. So I don't want you to feel pressured that just because you need to explain things, it means that you're not telling the truth. That's not what that means. All that means is you just need to rearrange the structure of your sentences, give the point at the very beginning, then explain, rather than first thing out of your mouth is, let me explain as soon as you say that first without giving the point. So if I ask you a question and you say, let me explain, people go, oh, great, you're not going to give me the answer. You're hiding the answer. You're delaying the answer, and it makes you look more like you're not telling the truth. So what I would encourage you to do is try to say the yes or no, the answer, direct answer up front, and then follow up with an explanation that supports that answer, not the other way around. Thank you for listening to the Jefferson Fisher Podcast. If you enjoyed this episode, I'm going to ask you to follow it. And if you would just leave a review. Today we learned that when you're dealing with a liar, one of the best things to say is, I need to come back to this conversation. Number one, I need to come back to this conversation. Number two, you can say something like that sounds off or that feels off. Anything that says this doesn't feel like the normal alarm. Something doesn't feel right about this. And number three, if you need to just say nothing at all. Silence is often the best tool for liars to spin out of control and reveal that they weren't telling you the truth. And as always, you can try that and follow me.