In this episode, JoDee and Susan discuss workplace conflict with college sports coach turned conflict management expert Bill Taylor.

Topics include:

The statistics on workplace conflict
Why conflict is an essential part of building relationships and organizations
The risks of mismanaged or avoided conflict
The benefits of correctly managed conflict
What's at the core of most workplace conflicts
How to manage conflict successfully

In this episode's listener question, we're asked about when you shouldn't refer someone and how to handle it when someone wants you to refer them but you know they won't be a good employee. In the news, 24% of job applicants said they lied on their resume.

Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-244-conflict-as-a-catalyst/

A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-244-conflict-as-a-catalyst/

To get 0.5 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ (the SHRM credit code for this episode will expire on April 6, 2027)

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