Mastering the Art of Multiplying Yourself

Summary

The Living Your Legacy Podcast - Episode Summary: "Mastering the Art of Multiplying Yourself"

Podcast Information

• Title: The Living Your Legacy Podcast
• Host: Rudy Mawer
• Episode Title: Mastering the Art of Multiplying Yourself
• Release Date: July 28, 2025
• Description: This episode features Megan Carlisle, founder of Platform Hair Company, who shares her journey from earning $5,000 in her first year as a hairstylist to building a multimillion-dollar brand. Megan discusses the challenges she faced, the strategies she employed to grow her business, and her vision for empowering other stylists to achieve financial freedom and business success.

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Introduction to Megan Carlisle and Her Journey

The episode opens with an introduction to Megan Carlisle, a visionary speaker and the founder of Platform Hair Company. Megan recounts her early struggles in the hairstyling industry, where despite her hard work, she earned merely $5,000 in her first year. This prompted her to seek a better way to not only sustain herself but also to help other stylists achieve financial stability and professional growth.

Notable Quote:

"Make more money, learn how to manage their time better and actually do well so they didn't have to make $5,000 a year like I did."
– Megan Carlisle [00:37]

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From Struggling Stylist to Entrepreneur

Megan shares the pivotal moment when she decided to transition from being a hairstylist to an entrepreneur. Observing that many of her peers were struggling with unreliable products and companies, she identified a market gap. This realization led her to found Platform Hair Company, focusing on creating her own hair colors and sourcing high-quality products to support stylists.

Key Points:

• Identifying the Problem: Unreliable products and poor business models were common issues among stylists.
• Solution: Creating a reliable supply of high-quality hair products and fostering a supportive business environment.
• Goal: Empower stylists to earn more and manage their businesses effectively.

Notable Quote:

"If we're going to do this, we need to start our own company."
– Megan Carlisle [00:16]

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Building a Multi-Million Dollar Business

Megan delves into the strategies that transformed her small salon into a multi-million-dollar enterprise. Central to her success was her commitment to mastering the business aspects of hairstyling, including time management, pricing, and marketing—skills not taught in traditional hairstyling education.

Key Strategies:

• Multiplying Herself: Hiring and training assistants to handle routine tasks, allowing her to focus on high-value activities.
• Education and Coaching: Offering online and in-person training to educate stylists on business management and advanced hairstyling techniques.
• Product Development: Sourcing and developing premium hair extensions and tools to maintain high quality and reliability.

Notable Quote:

"Learn how to multiply yourself and leverage other people to grow what makes you great."
– Megan Carlisle [06:16]

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Overcoming Business Challenges

The path to success was not without obstacles. Megan recounts a significant setback involving a major order of hair products that turned out to be of subpar quality due to a deceptive manufacturer. This incident threatened to derail her fledgling business, but her resilience and commitment to quality drove her to find new, reliable manufacturers and rebuild trust with her customers.

Key Points:

• Quality Control Issues: Received a large shipment that did not meet quality standards.
• Decision Point: Either continue with the unreliable manufacturer or seek a new partner.
• Resolution: Chose to cut ties with the problematic manufacturer, refunded affected customers, and sourced higher-quality products.

Notable Quote:

"People don't get to put limits on you. You can create whatever future you want."
– Megan Carlisle [20:34]

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Marketing and Branding Excellence

Megan emphasizes the importance of robust marketing strategies and strong branding in scaling her business. Initially, Platform Hair relied on grassroots marketing through educators and instructors across the United States. As the company grew, they incorporated online advertising to reach a broader audience, significantly amplifying their market presence.

Marketing Strategies:

• Grassroots Marketing: Partnering with educators to teach classes and spread the brand organically.
• Online Advertising: Leveraging digital platforms to reach a wider customer base.
• Premium Branding: Positioning Platform Hair as a luxury brand through high-quality products and exceptional customer experiences.

Notable Quote:

"We started small with our savings, and we started out of our house, and it just kind of grew over time."
– Megan Carlisle [04:37]

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Pricing Strategies and Premium Services

A critical aspect of Megan's business model is strategic pricing. She advises stylists to avoid competing in the mid-tier market and instead focus on high-end services and products. By offering premium experiences and pricing accordingly, stylists can maximize their profits and reduce burnout.

Key Points:

• Avoiding the Middle: Positioning services and products either in the high-volume low-cost category or the high-margin high-cost category.
• Value-Based Pricing: Setting prices based on the value and quality of services offered rather than market averages.
• Creating Premium Experiences: Enhancing the customer experience to justify higher prices, such as offering beverages and a serene salon environment.

Notable Quote:

"The experience has to be worth it for people to be able to pay that."
– Megan Carlisle [12:26]

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Resilience and Personal Growth

Megan shares a profound personal story that underscores her resilience—a key trait that has propelled her business forward. She recounts an accident in her childhood where she fell from a 100-foot cliff, resulting in severe injuries. Despite dire medical prognoses, Megan’s determination and her family's support enabled her full recovery and instilled in her the resilience necessary to overcome business challenges.

Key Points:

• Overcoming Adversity: Faced life-threatening injuries as a child and defied medical expectations.
• Family Support: Her mother's encouragement to "write your future" fostered a mindset of perseverance.
• Legacy of Resilience: This personal history shapes her approach to business and mentoring others.

Notable Quote:

"People don't get to put limits on you. You can create whatever future you want."
– Megan Carlisle [20:35]

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Defining Legacy in Business

Discussing the concept of legacy, Megan articulates her desire to be remembered for supporting underdogs and creating opportunities for others to realize their dreams. Her approach to business is not just about personal success but about building a lasting impact on the hairstyling community.

Key Points:

• Empowerment: Providing tools, education, and support to help other stylists succeed.
• Community Building: Creating an ecosystem where stylists can continuously learn and grow.
• Sustainable Success: Focusing on long-term growth and the well-being of her team and customers.

Notable Quote:

"Legacy means to me, I want to be someone that is remembered for believing in the underdog and creating bridges for other people to create their own dreams."
– Megan Carlisle [20:43]

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Final Advice and Takeaways

Megan concludes with actionable advice for listeners aspiring to build their own legacy. She emphasizes the importance of understanding one’s unique strengths and leveraging them by multiplying oneself through delegation and effective use of resources.

Key Takeaways:

• Self-Assessment: Identify what makes you exceptional and focus your efforts there.
• Delegation: Hire and train capable team members to handle other aspects of the business.
• Continuous Learning: Invest in education and coaching to enhance business acumen and skills.
• Quality and Branding: Maintain high standards in products and services to build a strong brand.

Notable Quote:

"Figuring out what makes you great and how you can multiply yourself is the biggest start."
– Megan Carlisle [21:36]

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Connecting with Megan Carlisle

For listeners interested in learning more about Megan Carlisle or exploring her products and educational programs, she can be reached through her website and social media platforms.

• Website: megcarlisle.com
• Instagram: @MegHairGreat
• Brand: Platform Hair Extensions

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Conclusion

In this inspiring episode of The Living Your Legacy Podcast, Megan Carlisle shares her transformative journey from a struggling hairstylist to the founder of a multimillion-dollar enterprise. Her story highlights the importance of resilience, strategic business practices, and a commitment to empowering others. Aspiring entrepreneurs and seasoned professionals alike can draw valuable insights from Megan’s experiences, equipping them with the tools and motivation to build their own lasting legacies.

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Transcript

[Megan Carlisle]

Every other stylist around me is struggling and working with these other companies and their products, they were never super reliable. And so I thought, if we're going to do this, we need to start our own company. So we ended up creating our own colors and sourcing our own products. And the whole goal with the company was to help stylists behind the chair.

[Jordan]

Yeah.

[Megan Carlisle]

Make more money, learn how to manage their time better and actually do well so they didn't have to make $5,000 a year like I did.

Megan Carlisle is a bold visionary speaker and founder of Platform Hair company, a multimillion dollar brand transforming the beau industry through luxury hair extensions, education and coaching. Known for turning hairstyling into a respected high earning career path, she's helped hundreds of stylists break barriers and achieve financial freedom.

[Jordan]

Someone's listening. Maybe they're in your industry or a similar service based industry or they have friends they want to forward this onto. How does someone start their legacy building their life?

[Megan Carlisle]

I think figuring out what makes you great, right. What makes you who you are and what you want to focus on is the first step and then.

[Jordan]

It spans the globe like a super high cold Internet.

[Elvis Preston]

Elvis Preston, 5. Today, Apple is going to reinvent the phone. It's not over until I win the living your legacy podcast. For those who live to leave a legacy. That's extraordinary. The impossible has happened. Oh, that is sensational. Jordan Open Chicago. With the lead is the fastest man on the planet. You can live your dream.

[Jordan]

Hello and welcome back to another episode of Legacy Makers. Sat here with Meg today, who fascinating story. Literally went from earning five grand in your first year as a hair stylist to building now a multi million dollar business, one of the biggest in the nation. Educating other hairstylists and salon owners how you did it right. And then creating amazing products for them as well. So really excited to dive in today. True great American entrepreneur story. Right? Went from being skilled at something, figuring out there's got to be a better way to earn more, and now you've done it and helping others. Welcome.

[Megan Carlisle]

Thank you.

[Jordan]

So let's talk about it. Tell us the, you know, starting out five grand in year one. Now where you're at, how did that happen?

[Megan Carlisle]

Yeah, starting out was tough. And I think every hairstylist can relate to starting it. You know, you get graduate hair school and you have this craft and then you're like, now what?

[Jordan]

Same with personal training where I started.

[Megan Carlisle]

Exactly.

[Jordan]

They don't teach the business part.

[Megan Carlisle]

Nothing about the business. So not only are you trying to like Adapt your skills and learn personalities and be good with people. But now you have the whole business side of things. So the first year, I was really learning how to do everything, but I realized how much I didn't know about business. I knew nothing. And I made $5,000.

[Jordan]

I mean, you can't even working hard, too, right?

[Megan Carlisle]

I mean, that's like. Yeah, 30, 40 hours a week.

[Jordan]

Yeah. Yeah. Probably harder than you work.

[Megan Carlisle]

Exactly. All the hours spent in the salon added up to nothing. And I was pretty discouraged, to be honest. And I thought, you know, I don't know if this is for me. I started going to school to be a CNA and also real estate.

[Jordan]

Yeah.

[Megan Carlisle]

And ultimately decided that I was the most passionate about doing hair. And so circled back and I was like, all right, if I'm going to do this, I'm going to give it my all. And started diving into, like, the business aspect of things, of, like, time management and pricing and all of those things. And I spent years learning how to do all of that so I could grow and be a successful stylist.

[Jordan]

And then. Let's just fast forward. We'll talk more about it later. But now, you know, your business, one of the biggest in the nation. You know, you're doing millions a year. You're seen as an industry standard, one of the highest quality products. Can you just talk about the business now?

[Megan Carlisle]

Yeah, absolutely. So eventually, I got really good behind the chair, and I thought, man, every other stylist around me is struggling. And working with these other companies and their products, they were never super reliable. They weren't in stock all the time. And so I thought, if we're going to do this, we need to start our own company. So we ended up creating our own colors and sourcing our own products and diving into the manufacturing process of hair extensions and tools and brushes and all of that. And we started small with our savings, and, you know, we started out of our house, and it just kind of grew over time. But the whole goal with the company was to help stylists behind the chair.

[Jordan]

Yeah.

[Megan Carlisle]

Make more money, learn how to manage their time better, and actually do well so they didn't have to make $5,000 a year like I did.

[Jordan]

Yeah. And I, you know, I love this, and I'm interested because I came from the similar skill base. Right. Like, I see this a lot with anything in beauty, personal training, all these things where it's like you're passionate, so you get into it. Right. And you probably did it yourself. You worked out, or you were just into Hair and makeup and beauty and whatever.

[Megan Carlisle]

Right.

[Jordan]

And then you're like hit with this realization of like, what's next. Right?

[Megan Carlisle]

Yes.

[Jordan]

And in my case, a lot of my friends, you know, I also got a degree and then a master's degree. So also you got 100 grand college debt.

[Megan Carlisle]

Oh, yeah.

[Jordan]

And I know the courses in hair, I realize actually then they're not cheap either.

[Megan Carlisle]

No.

[Jordan]

Yeah, yeah. So it's. But most people, I don't think they ever make that bridge across. They're always. And I see, even when I get my haircut, you see people where you can tell they love doing the hair, but they're burnout. Right. And same with personal trainers. Because eventually 10 years of, you know, 20 clients a day, it's going to burn you out.

[Megan Carlisle]

Burns you out. There's no other way. I mean, you either are working hard and making money and loving what you do, or you are burning out.

[Jordan]

Yeah, yeah. So if someone's listening and you know, maybe not just in hair, but any skilled business like this. Right. Or maybe they have friends that they want to forward this onto. What are some general tips you'd give them to go from like one on one to building a business?

[Megan Carlisle]

I think my dad taught me how to do that. He always told me, like, learn how to multiply yourself. And that stuck with me. He said it was something that he didn't do growing up. He was a custom home builder. And so I thought I could learn how to multiply myself and teach other people this skill. Then I could grow a company.

[Jordan]

Yeah, that's a great rule. I learned that from the four hour work week.

[Megan Carlisle]

Exactly.

[Jordan]

I listened to that book when I was 18 and it was one of the big catalysts because I came in England, there's no entrepreneurial stuff. My parents weren't entrepreneurial, but I became obsessive around this time and outsourcing idea. So it seems like you got that too. And that is for the, especially the skill based person, like thinking about that. Because if you don't ever think about that, you're always just going to do your 30 minute block or hour block.

[Megan Carlisle]

Yeah, absolutely.

[Jordan]

So. So how'd you do that?

[Megan Carlisle]

So I first started like looking at where I spent my time. I think that was the biggest thing is where was I spending the most time and what was I really good at and what was something that only I could deliver? And I brought on my first assistant and to be super honest, I didn't know how I was going to pay her. And I told myself I was going to eat Peanut butter and jelly sandwiches every day for a year so that I could afford to pay her. I cut out all my tv. I didn't get my nails done just to afford my first assistant. And back then, no one, no assistant was like working hands on hands with me or any other stylist. So I told her I wanted a trainer. Like, I. Like, I would do hair. And she worked with me every day on every single head of hair.

[Jordan]

Weird. In the South. Like, everyone else was like, everyone was.

[Megan Carlisle]

Like, what is she doing? And still to this day, people are like, my clients wouldn't let an assistant.

[Jordan]

Yeah, yeah, yeah.

[Megan Carlisle]

But we were training behind the scenes. She was at my house. We were going over all of my techniques.

[Jordan]

Well, what's funny is every big celebrity stylists that are charging ten grand as a thing, they all probably have two assistants.

[Megan Carlisle]

So there's. I feel like you have to separate, like, what are only you good at?

[Jordan]

Right.

[Megan Carlisle]

And identifying what that is. And then teach someone and train someone well how to do all the other things.

[Jordan]

Well, it's also limiting beliefs. Right. Like, if the stylists don't believe they could ever have an assistant, it's like the biggest stylists in the world or that. Do the celebrities all have a team multiple? They're like, famous themselves. Like, I know a couple of celebrity stylists, and they're like, famous themselves with their own team.

[Megan Carlisle]

Entourage.

[Jordan]

Yeah, yeah, yeah. And it's the same in personal training. Because I used to think that. And then fast forward, when I grew my fitness company, we grew to like 8 million in sales, and I had 11 personal trainers working. Yeah, right. In all the plans. And I was just reviewing them, and then big vision, like new, new structures and stuff.

[Megan Carlisle]

I feel like the delegating people have a hard time letting go of control. And like, if you. If you can just delegate and really train people well, then you don't have to lose control.

[Jordan]

And often they can do it just as well when you give them your, like, system or framework.

[Megan Carlisle]

Yes.

[Jordan]

And then eventually I think can actually do it better because you get stretched thin and rushed. And it's like they don't mind spending three hours on one client's hair or you were trying to do it in 90 minutes. They're actually. I'm like, actually, it's better you work with that person. They'll sit with you for two hours. You know?

[Megan Carlisle]

Exactly.

[Jordan]

Yeah. Okay, so that's the first one. Any other tips around the business side? Because there's a lot around, you know, the time, I think so Important, but like taxes, marketing, like, you know, those things that no one gets taught.

[Megan Carlisle]

Yeah, I mean, marketing. Hello. You have all the marketing advice for us. Marketing has been really grassroots. We've worked really hard to like build our company from the ground up with educators. So we brought on people all around the United States to teach classes for us and then that would spread to salons around them. And that's where we started with marketing.

[Jordan]

They're super smart because that's almost like the MLM model. Bring other people that are just teaching for you. Like, you know, super smart model.

[Megan Carlisle]

Yeah, yeah. So we started with that and then we've gotten into advertising, obviously with you, and that's been incredible. Learning the whole like online advertising system. And we're just able to reach so much more.

[Jordan]

Yeah, that. I mean, once you figure that out, it's like, well, well, I can just run an ad and reach 20,000 of my customers. That sounds great.

[Megan Carlisle]

Absolutely. And we still do a lot of education, but it just doesn't have the reach that we wanted to. So it was a great way to start. But now we've just kind of blown things up with doing more marketing with you and, and that's been a game changer for us for sure.

[Jordan]

And what about pricing? I think that's a big one. Like I remember I was $20 now and I started as a personal trainer and then, you know, we started charging Thousands an hour, 10 years, 15 years later.

[Megan Carlisle]

Right.

[Jordan]

And I think a big part of that is pricing yourself. Right. Increasing it, structuring what you offer. How do you recommend people do that?

[Megan Carlisle]

Yeah, most hairstylists are winging it like, like any service based industry. Right. They're looking at who's charging or what they're charging. Neighbors are charging next to them and they're just kind of trying to all.

[Jordan]

The gym average fit in the middle.

[Megan Carlisle]

Somewhere and it's such a mess because they're not breaking down their profits, they're not breaking down their time, their services. So in our courses we teach them how to do that strategically, how to price all of their things based on what they're spending their time on, what their services are, the cost of their product and then what their revenue is. Right.

[Jordan]

Well, most big business gurus and billionaires and stuff, they always teach too. In business, never be in the middle. You either want to be the Walmart model where you're just like super cheap, high volume, or you want to be the Louis Vuitton model. But the worst is being stuck in the middle.

[Megan Carlisle]

And that's where Most people are.

[Jordan]

Yeah, yeah, yeah.

[Megan Carlisle]

So we definitely teach our girls to, to focus on the higher end products. So like extension. So. And to get rid of the services that are not making them money and sucking up their time. So we have people that come on and, you know, 60 of their clients are just haircuts and so they can only charge so much for their hair.

[Jordan]

Yes.

[Megan Carlisle]

And it just doesn't, the model doesn't make sense.

[Jordan]

Well, and I think now it's easier too, with the evolution of Instagram social, displaying your work, charging high ticket. Like I came from a small town in England. I remember eight pounds or eight dollars is what I used to pay for a haircut. Now, you know, just for a normal cut as a, as a male, I can pay $100.

[Megan Carlisle]

Yeah.

[Jordan]

And I, you know, I know from, from my wife and stuff, you know, females that spend $1,000 now more than that. Yeah. Or more. Right. So it's like there is this opportunity to, to charge these premium prices, have these bigger packages if you're good, if.

[Megan Carlisle]

You like really dive into the education and you have this like luxury market.

[Jordan]

And brand yourself that way. Right.

[Megan Carlisle]

The experience has to be worth it for people to be able to pay that.

[Jordan]

Yeah, yeah. And I've even seen that on the male side, like you go to some places that are $100 and they do, you know, all the steam stuff and, and I'm always busy, so I'm like, whatever, just cut my hair. But they do it because they want to create the experience. They have drinks in the fridge and little things.

[Megan Carlisle]

Right.

[Jordan]

And so would you say that, like the branding element and the experience element's important?

[Megan Carlisle]

It's huge. Yeah. I think if you're just giving them the minimum, then that's the kind of clientele you're going to get. These premium services. I mean, it's not uncommon for people in our salon to pay $3,000 for hair. Yeah, huh? Yeah. And that's a full makeover. Right. They come in, we do the full thing. It's the cost of the hair, it's the, the color, it's everything. So.

[Jordan]

And what is a profit on that? Like, isn't it? Are they making two grand? Two and a half?

[Megan Carlisle]

They're making pretty close.

[Jordan]

Yeah.

[Megan Carlisle]

Yeah. The profit's amazing, but the service will take four or five hours.

[Jordan]

So that's like a month of work for when you start.

[Megan Carlisle]

Exactly, yeah. So if they can do that and they can have, you know, drinks and they offer them, you know, the coffees and the snacks and the, all the Things and have a peaceful environment, then they're going to do it every time.

[Jordan]

Yeah, I was always good at this. Like I bought my, I did real estate in my college years. So I bought student houses when I was at college and I rented them to all my friends and I still own them to this day like 15 years later. But my USP is, I just put, this was 15, 13 years ago, I just put a 40 inch TV in every bedroom.

[Megan Carlisle]

That's amazing.

[Jordan]

And it would just sell. They would rent every year instantly. And it would only cost me like $1500 more back then. 15 years ago, 40 inch TV was like 100 inch equivalent. So no college kid had a TV. Right, right.

[Megan Carlisle]

Couldn't afford it.

[Jordan]

But that one thing like literally. And I decorated a bit nice IKEA furniture. I did one cool, one will like orange and the rest white. But that one thing just has made me like hundreds of thousands of dollars more than the average investor. So it reminded me when you said that, yeah, people ignore those small things.

[Megan Carlisle]

They do.

[Jordan]

But it's like adding four TVs in every house made me literally tens of thousands or more. And it sounds the same.

[Megan Carlisle]

Yeah, it's just the extra little piece of like care. If you want people to pay a premium and you want to sell out your services, then offer nice services with it.

[Jordan]

And I learned that in pt. I started selling supplements too. So I was like doing my one on ones even when I was 19. I was like. Then I started making double the money by just putting all my clients on supplements that I already telling them to get on Amazon or GNC or wherever back then. So I just started buying them on ebay myself and selling bundles.

[Megan Carlisle]

I think that is the secret to like a well rounded company. At least in our case. We have the products that we're selling. Right. We have the education that they can learn and then we have the business coaching and it just keeps them in the ecosystem where they're constantly learning and growing their business and it's just building them up.

[Jordan]

Yeah, well let's talk about that part of the business then. So you know, you sell products and you coach other people. Just give me the minute overview of all your business.

[Megan Carlisle]

Yes. So we have hair extensions and we have the just really premium quality spent gosh. So long learning the ins and outs on what makes good hair so that reliable like customer service, the hair extensions part of it. And then the education we have online and in person education. So once they understand the education, we have the products that they use and then the business coaching is how to implement it, how to price it, how to, you know, get these clients what their branding is. It's the whole, like, package.

[Jordan]

Well, the nice thing about that for you is, you know, even if you charge a few grand, they get a couple of these two, one, two, three grand clients. They paid for the whole thing.

[Megan Carlisle]

They pay for the whole thing. Yeah. They can make it back in months. I do think sometimes people have a hard time with investing up front. Right?

[Jordan]

Yeah. Especially when they're not used to it.

[Megan Carlisle]

Totally.

[Jordan]

Right. Because it's like, to us, investing is very normal. Now when you get into this world, right. When you used to, a lot of them, even if they are earning more, they still think they're earning $20 an hour.

[Megan Carlisle]

Completely like a mindset. They get stuck in the, like, working in their business instead of seeing it as, like a. As a business.

[Jordan]

But the problem is if they don't invest, you go see them 10 years later and they're complaining and disgruntled and old and wrinkly, you know?

[Megan Carlisle]

Yep, absolutely.

[Jordan]

So you have to. So. So talking about all this, you know, the business sign, all the success, what are some failures along the way and struggles?

[Megan Carlisle]

Oh, gosh, we've had so many. I don't know any business owner that hasn't. I mean, the, like, the, the like sleepless nights and the crying.

[Jordan]

What about product? Like, have you ever ordered? Thousands came in wrong.

[Megan Carlisle]

You had to destroy it early in our, like, probably nine months within starting our company, we had like, we were coloring, we were getting everything set. We finally felt like we had, like, a good product. So we made our first big order, was like 75 grand, which this was from our savings.

[Jordan]

That's a lot.

[Megan Carlisle]

It's a lot of money back.

[Jordan]

A lot.

[Megan Carlisle]

Yeah. And it was. Everything was in our house. So we get the product and we start, you know, selling it. And probably a couple months down the road, we start getting quality claims that are awful. Right. So they're like, oh, my hair is matting up. And we're seeing, like, people's hair that's like, bunched up like this. It's bad. And so I'm like, oh, man, it must be. At first, it's like, is it the client?

[Jordan]

Yeah, one or two.

[Megan Carlisle]

We're trying to figure out what the deal is. And we ended up finding out that it was a bait and switch situation with our manufacturers. They gave us lesser quality of product, same colors, terrible quality.

[Jordan]

Yeah, yeah.

[Megan Carlisle]

And so every piece of that we.

[Jordan]

Couldn'T use, you know, across the nation. So you're not suing them in China.

[Megan Carlisle]

No, exactly. Yeah. So we, like, we had a. It was a make or break situation for us because it was all our savings.

[Jordan]

Yeah, yeah.

[Megan Carlisle]

So we ended up deciding, like, either we double down and we, like, go out there, confront them, and figure out if we can find another manufacturer that will, like, stand by the quality that we want or we fold.

[Jordan]

Yeah.

[Megan Carlisle]

And we ended up going out there and the manufacturer was. It was. It was just deplorable. You could see why it was too hard for them to keep a stable product. So we, we searched for a long time to find manufacturers that would treat their employees well, have the quality of hair that we wanted, and just stand.

[Jordan]

By their product and just to the loop on that. So did you just. A lot of that product, you just refunded those customers?

[Megan Carlisle]

Yes. And then I didn't want to get rid of it because we still felt like there could be a use for it. So in our education, we would give them practice hair.

[Jordan]

Oh, nice.

[Megan Carlisle]

So we ended up using all of it, but we labeled it as, this is practice hair. Don't use it as your. In your clients. So we went through all of it, thankfully, but it still was such a massive loss and we lost a lot of customers from it.

[Jordan]

Yeah, yeah, yeah.

[Megan Carlisle]

But over time, I think we've just. Just grown our quality.

[Jordan]

Yeah. And that's always the hard part, you know, especially when you're creating products and sourcing them. People don't realize.

[Megan Carlisle]

Yeah.

[Jordan]

It's a whole different business than selling it is the sourcing.

[Megan Carlisle]

The sourcing, yeah. The sourcing has been an ongoing, like, thing. We just continue to try to get better at it.

[Jordan]

Yeah. So. So let's talk about your episode. Some things they're going to take away from that. More of your story. Can you share any nuggets from that?

[Megan Carlisle]

My husband will be the first to tell you I'm a pretty resilient person, and I think most entrepreneurs have to be. You have to be resilient. So when I was nine, I fell off 100 foot cliff.

[Jordan]

Wow. 100 foot.

[Megan Carlisle]

I fell off a hundred foot.

[Jordan]

You chose a big one.

[Megan Carlisle]

I did. I slipped and fell, and I had some pretty severe injuries, and the doctors told me I would never be able to move my arms again.

[Jordan]

No way.

[Megan Carlisle]

Yeah. And so it was the coolest thing about that. It was my mom who was like, you don't. Doctors don't get to decide what you can do. And she sat me down and said, you get to write your future. And so I ended up, you know, working so hard. And making a full recovery training as.

[Jordan]

A physio and stuff. I guess.

[Megan Carlisle]

Yeah. And my dad made this really cool contraption for my hands so I could open and close them.

[Jordan]

Oh, God.

[Megan Carlisle]

Because they didn't have anything my size back then.

[Jordan]

It's so crazy because we've actually had a couple of members where in crazy motorcycle crashes or car doctors say, you're never going to walk again.

[Megan Carlisle]

That's it.

[Jordan]

It's bizarre that the doctors say that. Mindset. Yeah. Yeah. So powerful.

[Megan Carlisle]

It doesn't make sense, especially to a.

[Jordan]

Like, it's different to. Because the adult can be like, that's bs, right? To a child as well. Your mom said that?

[Megan Carlisle]

Yeah. I remember bawling my eyes out thinking, I mean, I couldn't eat, I couldn't write none of that, you know? And my mom was like, screw. She said, screw those doctors. You know, like they. You prove them wrong. Prove them wrong. And so my whole family kind of rallied around me. And I think it's really. It makes me feel emotional, but it is where I grew the resilience to not let people put limits. Limits on me. And I think that's a good lesson in life. Like, people don't get to put limits on you. You can create whatever future you want.

[Jordan]

That's good.

[Megan Carlisle]

You got to work hard for it.

[Jordan]

Love that. And then what about the legacy side?

[Megan Carlisle]

Yeah.

[Jordan]

What I ask everyone that sits here, what does legacy mean to you?

[Megan Carlisle]

Legacy means to me. You know, I want to be someone that is remembered for believing in the underdog.

[Jordan]

Yeah. Yeah.

[Megan Carlisle]

And creating bridges for other people to create their own dreams. You know that. Yeah.

[Jordan]

And that's so great for what you're doing because like we said, so many people get into it out of a passion and then they just get lost in the weeds. Right. And I. I do see a lot of people in service businesses. I think they had a passion 10 years ago. Now they're stuck. They don't really enjoy it anymore. They're burnt out. They don't see any earning potential. Right. And so I think having people like you doing this for those industries are so important.

[Megan Carlisle]

Yeah, agreed.

[Jordan]

Last question. Someone's listening. Maybe they're in your industry or a similar service based industry or they have friends they want to forward this onto. How does someone start their legacy building their life?

[Megan Carlisle]

I think figuring out what makes you great. Right. What makes you who you are and what you want to focus on is the first step. And then figuring out how you can multiply yourself and leverage other people to grow what makes you great. I think is is the the biggest start good.

[Jordan]

Love it. And last question, if someone maybe they're, you know in your industry, they want to take your courses, check out your products or just learn more about you and your story, where do they find you?

[Megan Carlisle]

They find [e-mail] and platform hair extensions and I probably am most accessible on Instagram. Meg Meg hair Great.

[Jordan]

Love it. Well Meg, pleasure guys. Awesome episode. Hopefully lots of nuggets there. Gems forward this on to people you know in a service based industry. So powerful to hear all of these tips from two people that have came from you know, starting on a low hourly wage and building big multi million dollar companies. So that's what it's all about, helping others and creating a great life yourself in the process. Until next time, keep building a legacy. I'll see you guys soon.