Podcast
The Matrix Podcast
Hosted by Andrew · EN
Connecting IT to the bottom line
4episodes
Episodes
Newest firstAll episodes
Ep 3 - Build, Buy, or Co-Manage: The IT Staffing Decision Framework for Growing Firms
2w ago00:13:32Tap to summarizeMost managing partners make their IT staffing decision the same way — gut feel, a quick salary search, and a conversation with whoever's been handling IT so far.That's the wrong framework. And in Episode 3 of The Matrix Podcast, Andy breaks down exactly why — with real numbers, real models, and a decision tree you can actually use.Here's what we cover:- The 5-year cost curve at firm sizes 25, 50, and 100 — what in-house IT actually costs when you load it fully, and where the math stops working in your favor.- Where in-house wins — there are real scenarios where a full-time hire makes sense. We'll tell you exactly what they look like.- Co-managed IT — the hybrid model most professional services firms should already be running, and why so few actually are.- The IT director trap — why firms at 40–60 staff keep making this hire at exactly the wrong moment, and what happens next.- When to add a vCISO — if you're a law firm dealing with ABA compliance, a CPA firm heading into tax season, or an RIA prepping for an SEC exam, this is the conversation you need to have first.- The 4-question decision tree — a simple framework to figure out exactly which model is right for your firm right now.If you're a managing partner, COO, or firm administrator who's ever wondered whether it's time to hire in-house — or whether your current IT setup is actually costing you more than it should — this episode was made for you.
Transcribe →Ep 2 — The Compliance Trap Most Businesses Walk Into
3w ago00:25:04Tap to summarizeIf you're an owner, CFO, or operations leader at a commercial SMB, this episode is for you.In Episode 2 of [SHOW NAME], Andy [last name] and Melissa walk through the universal compliance trap businesses walk into: over-documentation and under-implementation. The policy describes a business that doesn't exist. The systems describe a different business.Inside the episode:• The two failure modes at almost every commercial business• The five controls every cyber insurance carrier, customer audit, and state privacy law tests in 2026• What 'reasonable security' actually means today — and who's moving the bar• A 90-day plan to close the gap between what your policy says and what's runningFree resource: Comment 'BASELINE' for this episode and we'll send you our 5-Control Compliance Baseline checklist. We also offer a 30-minute review meeting at no charge. Email sales@matrixcc.net to arrange the meeting.
Transcribe →Ep 1 — Why Your IT Shouldn't Be Your Problem
Jun 1800:19:58Tap to summarizeIf you're a managing partner, Office Manager, or owner at a professional services firm — law, accounting, or other commercial business — and IT keeps landing on your plate, this episode is for you.In the launch episode of The Matrix Podcast, Matrix Computer Consulting founder Andy Harrover and Melissa Glittone walk through the three traps most owners are stuck in when it comes to IT: the Firefighter (you're the de-facto helpdesk), the Denialist (everything's fine — except it isn't), and the Reluctant Manager (you inherited IT vendor management and resent it).Andy brings the founder's view across dozens of firms. Melissa brings the operational view from inside the QBRs, the onboardings, and the renewal weeks when things go sideways.Together they cover a five-question diagnostic to spot which trap you're in, the math behind why partner-time is the currency that matters, and a five-step path to a real IT operating model that doesn't require you to be the bottleneck.If you've ever said "I shouldn't be the one fixing this," this one's for you.Wanna meet? Hit me up: Book time with Andrew Harrover: 30 minutes IT review • This link will expire on: September 16, 2026
Transcribe →Trailer
Jun 400:03:33Tap to summarizeThis is our trailer for the new Podcast
Transcribe →