In this episode of The New Automation Mindset, Markus Zirn speaks with Siroui Mushegian, CIO of Barracuda, about how to scale GenAI across your enterprise without losing control or clarity. Siroui discusses Barracuda’s agent-led transformation efforts, from a customer support bot nearing production, to AI-assisted onboarding tools in HR, to internal frameworks for guiding responsible AI experimentation. The two also address why AI pilots often fail, how to support hesitant departments like finance and legal, and what it means to think with a true “scale mindset.”