In this episode of The New Automation Mindset, Markus Zirn speaks with Helena Nimmo, CIO of IFS, about the next wave of enterprise transformation. With three decades of experience leading IT across diverse industries, Helena reflects on the evolution of digital transformation from internet and SaaS to today’s AI-powered platforms. The conversation unpacks how AI is redefining workflows, organizational design, and even workplace culture. From AI agents as coworkers to rethinking process outcomes, this episode offers a strategic perspective for IT leaders preparing for AI transformation.