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Jennifer Wallace
So Ina never cancels unless she is really sick.
Ina Garten
Definitely.
Oprah Winfrey
Yeah. Yeah.
Jennifer Wallace
I just know it and you just know it. And it builds this trust. And we live in this flake culture where people have really. I mean, I think it's a terrible thing to do. It really erodes friendships. One way to make people feel like they matter is to commit to them so they can trust you. They can trust that when they make a plan, you will be there.
Ina Garten
The most lovely thing you can do to say to somebody you matter is say, come to dinner. And I mean, when was the last time somebody called and said, come for dinner, and you said, nah, I'm not really interested. I know, home cooked dinner.
Oprah Winfrey
That's right.
Ina Garten
Of course you're gonna say yes.
Oprah Winfrey
Of course you do.
Ina Garten
And when you show up, you create a community around yourselves.
Dr. Gordon Flett
Hey there.
Oprah Winfrey
It's my pleasure to be with you here on the Oprah podcast in the great city of New York. I often say that one of the biggest lessons I've ever learned from my life and career of talking with thousands of people is that at our core, we all want to know that we matter. It's one of our fundamental desires as human being. Every argument, every interaction we have really boils down to this. Do you see me? Do you hear me? And does what I say matter to you? So when I saw the title of this book, the Secret to a Life of Deep Connection, I thought, Jennifer, speaking my language. It got my attention. And I love a clementine too. So then I open it up and I see that I am quoted on page 18 in this book. Pretty cool. My guest on this podcast today believes that there has been an erosion of mattering. So that's why she was inspired to spend six years researching it all over the world. Jennifer Wallace is an award winning journalist and founder of the Mattering Institute. Did you know there was a Mattering Institute? Well, welcome, Jennifer, to the podcast. I hear everyone calls you Jenny, so I'm going to call you Jenny.
Jennifer Wallace
Great. Thanks, Oprah.
Oprah Winfrey
So I find this fascinating that you asked hundreds of people around the world this question. Do you feel like you matter? We asked that of you today. Do you feel like you matter? That's a really important question. And what did they tell you, Jenny?
Jennifer Wallace
They told me no or not anymore. I spoke with doctors who felt crushed by insurance companies not able to practice the care they wanted. I heard from first responders wondering if their efforts were really making an actual difference. I heard from caregivers who felt like they mattered too much to everyone else, except that their needs were never prioritized. I spoke with a college student who told me that she only felt like she mattered when her GPA was high.
Oprah Winfrey
And her weight was low. Yes.
Jennifer Wallace
Yeah. So there it is. It was a crushing. It was a crushing experience. But I also met people who found a way back to mattering, which was inspiring, which is what we're going to.
Oprah Winfrey
Talk about today a lot. And you Write on page 10. In truth, we are living through a social health crisis, a profound breakdown of the relationships that once protected us. We've lost track of our basic human needs for connection and contribution. Now we often feel tempted to fill that void with counterfeit forms of mattering, chasing attention over connection, prestige over purpose, and money over meaning. That's what you found around the world, too, People are saying, but not articulating as well as that.
Jennifer Wallace
Right. We have, you know, this is, as you, as you said in the intro, this basic human need that we have stopped treating as a need and more like a nice to have. And the problem is, when you don't feed that need, you will find other ways to meet it, whether conscious or not conscious.
Oprah Winfrey
And do you think now, with all of the things in this abundant filled society that we live in, you would think that with all the abundance and all the access and all of the indulgence that people would feel like they mattered more, but it's actually the opposite.
Ina Garten
It is.
Jennifer Wallace
It's a false sense of mattering. It's sort of the junk food of mattering. I've been thinking as I was writing this book, I was thinking about the theologian Henri Nouwen, who talks about the three great lies of our society. I am what I have. I am what I do. I am what people say and think about me. That is the opposite of mattering. That is the belief that I do not matter. My mattering is contingent. It is contingent on my house. It's contingent on the number of followers I have. It's contingent on the sneakers I'm wearing. It's contingent on all these other things.
Oprah Winfrey
It's contingent on how people see me. It's how they see me, their perception of who I am instead of working on what you really are. Yeah.
Jennifer Wallace
Yeah.
Oprah Winfrey
So, you know, I first heard about your book from Ina Garten.
Jennifer Wallace
Oh, did you know that?
Oprah Winfrey
Yes, right here on this podcast when I was interviewing Ina from IT Halls. Ina, who's one of the most, as we know, beloved people in the world? The fabulous Ina Garten. Here's a quick look at what Ina said. What do you think your purpose and your gift to the planet has been.
Ina Garten
I think writing the book has really made me realize this.
Oprah Winfrey
Yeah.
Ina Garten
Is I think the thing that we can do is matter to each other, is that my work matters to other people. And the thing about mattering, which a very good friend of mine, Jenny Wallace, talks about mattering, and she's writing about it, is that it's so actionable that we can do things that make us make other people feel they matter to us, and that makes them feel good and vice versa. And it's as simple as bringing a pot of chicken soup to a friend who's sick. You're saying to that person, you matter to me.
Jennifer Wallace
Hi.
Dr. Gordon Flett
Hi.
Oprah Winfrey
Ina Garden is here.
Ina Garten
I'm so happy to see you.
Oprah Winfrey
The Ina Garten wanted to show you her support, Jenny, because you matter so much to her as a friend. You've been friends for how long? Years.
Jennifer Wallace
10 years.
Ina Garten
10 years. 10 years, yeah.
Oprah Winfrey
Welcome, everybody. The Barefoot Contessa. Ina Garten. So good to see you.
Ina Garten
So good to see you.
Oprah Winfrey
Why did you believe so passionately in this book? Just in our conversation, you just casually mentioned it. She was writing it at the time. She was writing it. Yeah.
Ina Garten
Exactly.
Oprah Winfrey
What resonated most for you?
Ina Garten
What I love about Jenny is that she's writing the book because it's important to write. But she's such a believer in people understanding this. It's really more about people having the information so that they can make their lives better. And it doesn't matter whether it's 20 people or 2000 people. She just wants to people to understand how important this is to our own satisfaction.
Oprah Winfrey
And Ina has mattered so much to you, I'm sure, being a friend and mentor. Yes, she has.
Jennifer Wallace
I mean, I've learned so much in our 10 years of lunches and dinner.
Ina Garten
She's my mentor. I'm not her mentor.
Jennifer Wallace
I will say, if we're going to talk in mattering terms, I think Ina really showed me how to matter to myself, which is a critical aspect of mattering. And when you are a parent to three young children and trying to have a career, your needs are often not even on the to do list. And so I would go, we would meet for lunch, and I would sit down, and she would say, okay, so what are you doing for you? How are you? She didn't use the word mattering necessarily at the time, but she really, you know, what she showed me was we have to be intentional about finding our joy and celebrating our joy. She said to me a quote, for some people like me, work is easy. Play is hard. And so I learned from Ina how to prioritize my play, how to squeeze more joy into my day, even on those really busy days. And, you know, for anybody out there like me who's struggling with how to prioritize your own needs, I now have this simple practice that I do where every morning when I'm brushing my teeth, I say to myself, what is the one need I need to fill today for myself so that I can show up and be my best self for the people that I care about? So that's. It's about. You know, there's this great quote, self care is other care.
Ina Garten
Yes.
Oprah Winfrey
And as parents, we know that until if your tank is empty, you don't have anything to give everybody else.
Jennifer Wallace
Yes.
Oprah Winfrey
Yes. I loved on our show, when we were doing our podcast together, Ina, that you said it could be as simple as a bowl of soup. Sharing with someone, what are the other ways that you have found, have been powerful in showing people that they matter?
Ina Garten
I think, I mean, Jenny and I do this all the time, is when you're with somebody, you don't have a phone, you don't have anything with you. They've got your undivided attention. And that just says, you're more important to me than anything else. And you and I do something that I just love is. And we just do it spontaneously whenever we're together. We don't leave each other until we say, when are we going to. When's the next time?
Jennifer Wallace
What are we doing next time?
Ina Garten
We mark it in our calendars.
Oprah Winfrey
We make the time.
Ina Garten
We make the time. We just say, I'm not done. You're so important to me. I can't finish what we're doing.
Oprah Winfrey
That's good.
Ina Garten
And we always make it, and we do it without thinking about it as mattering. But it just. That's the way we.
Jennifer Wallace
That you are worthy of protecting this time. I'll tell you the other thing that struck me 10 years ago when we first started becoming friends. And I think what really.
Ina Garten
When we first started dating, when we.
Jennifer Wallace
First started dating as girlfriends. And what struck me was how quickly you can build a sense of trust when the person you know is committed to showing up to the events. So Ina never cancels unless she is really sick.
Ina Garten
Definitely. Yeah.
Jennifer Wallace
Yeah. I just know it, and you just know it. And it builds this trust. And we live in this flake culture where people have really. I mean, I think it's a terrible thing to do. It really erodes friendships. One way to make people feel like they matter is to commit to them so they can trust you. They can trust that when they make a plan, you will be there. And it's in that trust, that commitment, that you feel comfortable being vulnerable.
Oprah Winfrey
And so that's another lesson you learned from her, just by your actions, by what you. By the way you show up for other people.
Ina Garten
Yeah.
Oprah Winfrey
Did you learn anything in particular from this runaway bestseller of Ina's, Be ready when the luck happens?
Jennifer Wallace
I mean, the title is a mantra of mine, which I think, yes, luck plays into it, but so does the everyday work. I mean, Ina is a scientist. Ina is a serious businesswoman. Yes, she makes it look fun and she does have fun and she prioritizes her fun. But this is work. This is every day, five days a week, sometimes seven days a week, working. And that's how you build this unbelievable business and empire that both of you have built.
Ina Garten
I think Jenny and I do something else with each other. And the most lovely thing you can do to say to somebody you matter is say, come to dinner. We know how hard it is to make dinner, but when you say to somebody, come to dinner, you say, you're important to me. And you're not only important, you're important enough that I want to spend the time and the energy to make dinner for you, to take care of you. And I think we love having small dinner parties where you can really connect with people. And I mean, when was the last time somebody called and said, come for dinner and you said, nah, I'm not really interested. I know. In a home cooked dinner.
Oprah Winfrey
That's right.
Ina Garten
Of course you're gonna say yes, of course you do. And when you show up, you create a community around yourselves.
Oprah Winfrey
Ina Garden knows how to do that better than anyone in the world.
Ina Garten
Thank you.
Oprah Winfrey
Thank you for all the gifts you've given to all of us and making all of us feel like we matter in the kitchen with our food offerings.
Ina Garten
Thank you.
Oprah Winfrey
With our cooking, with our sharing and being able to be around the table with friends and really feel that that is valuable time for everyone.
Ina Garten
It is. And it always is, isn't it? Don't you always walk away feeling. Feeling fulfilled, like soul satisfying kind of experience having good friends around a table?
Oprah Winfrey
Absolutely. And we know that you have a busy schedule here in New York, so thank you for stopping by.
Ina Garten
Just thank you so much.
Oprah Winfrey
So give us your support.
Simone Garindo
Have fun and letting us know we matter.
Oprah Winfrey
Thank you. Thank you, Ina Garden. I thank you for listening. After this quick break, Jennifer and I talk with one of the world's leading experts on mattering. Who shares the vital information on the link between mattering and your health and longevity? Hi, and welcome back to the Oprah Podcast. I'm with New York Times bestselling author and journalist Jennifer Wallace. Her new book is the Secret to a Life of Deep Connection and Purpose. If there's someone you love who is struggling with feeling valued or seen, I hope you share this episode with them. So imagine my delight when I am just, I'm just flipping through the book, reading a page and da, da, da, DA on page 15, connecting to your impact, reading stories. And then I come across page 18 and there's a quote from Oprah Winfrey. I'm like, wow, I'm in this book where I say there's a common denominator in the human experience that we all share. So that obviously resonated with you as deeply as it has resonated throughout my life. But isn't that true?
Jennifer Wallace
It is.
Oprah Winfrey
That's the thread that connects us all.
Jennifer Wallace
Yes. If you want to know someone, if you want to really know them, do ask them. Do you feel like you matter?
Oprah Winfrey
Yes.
Jennifer Wallace
Did you grow up feeling like you matter? Do you work in a place that makes you feel like you matter? Do you matter to your neighbors, to your extended families? Do you have these deep, nourishing friendships that remind you that you matter? When you get pulled off course, when you doubt your own worth? We all need that.
Oprah Winfrey
You know, we're the wealthiest nation in the world and we have, you know, so much affluence and indulgence and abundance. Did you find talking to people in other countries that were not as wealthy and people who are not as well off, that their sense of mattering is different than ours?
Jennifer Wallace
Yes. I would say where it comes down to is, can I dork out for a minute and dork about values? So I didn't know this before researching the book, but our values, what we value impacts our well being. So when, you know, researchers who study it say all of us all over the world have these same core values inside of us. And researchers separate them out into extrinsic values and intrinsic values. Extrinsic values are things like wanting the big house, wanting the high status career.
Oprah Winfrey
That's right, the car, the car, the.
Jennifer Wallace
Things of labor, a certain image. Those are extrinsic values. Intrinsic values are things like wanting to be good to the environment, wanting to be pro social, wanting to grow spiritually, wanting to be a good neighbor. Values operate like a zero sum game. So the more time and energy you spend pursuing these extrinsic values, the less room you have in your life for pursuing intrinsic ones. And here's why this matters. Because extrinsic values are linked with negative mental health and substance abuse disorder, whereas intrinsic values are linked with the well being we want. And here it's not that we in America have bad values. It's that our extrinsic values are constantly being activated on social media, in the wider media. We are hearing these messages day in and day out in our hyper capitalistic culture that you need these things to matter. Whereas people who live their lives and organize their lives through intrinsic values, what they are doing is they are more likely living a life of mattering, living a life where they feel valued by their people and where they know that they add meaningful value back.
Oprah Winfrey
Well, I want to bring in Dr. Gordon Flett, whom you know. Hi Gord. A professor emeritus in psychology at York University in Toronto. The New York Times called him one of the world's foremost authorities on the subject of, of mattering. And his thoughts are featured throughout Jenny's book. Dr. Flett, thank you for joining us.
Dr. Gordon Flett
Thanks so much for having me.
Oprah Winfrey
Thank you. And explain, explain why mattering is so crucial.
Dr. Gordon Flett
Mattering is something that cuts across virtually everything we do and everything we have in our lives in terms of our thoughts, our feelings, but also our roles and our relationships. And you know, I think daily it's something that we experience either in terms of that feeling of mattering or not mattering. So to me, the bottom line is that when you're thinking about mattering and somebody has a deep sense of mattering, that they are somebody who is filled with hope as well. That's the key thing from a person perspective. It goes along with a lot of other positive things and it's very strongly related to hope. So somebody who has this sense has got a lot of positive resources they could bring up when they need it.
Oprah Winfrey
Absolutely. And you coined the term anti mattering also. What is that?
Dr. Gordon Flett
Anti mattering is the flip side. It's that time when you feel like you're invisible, people are going out of their way to make you feel unimportant, insignificant. And it can be very deep in terms of a soul based thing where if you chronically are experiencing this, you're feeling, you've got, you're not being seen, you don't have a voice. And unfortunately, this is something that's related to epidemics that we have right now. Talk about the loneliness epidemic, the social media addiction epidemic. I think they're all focusing on that need to matter. And sadly, anti mattering is very robustly correlated. So that if you feel like you don't matter and it's chronic, you also have that strong sense of being alone and lonely.
Oprah Winfrey
Yeah. As I was reading the book, I was thinking anti mattering really contributes to people being dangerous. Dangerous to themselves and dangerous to other people. Because when you don't feel like you matter, it means you can do anything to harm yourself and do anything to harm other people. Agree, Jenny?
Jennifer Wallace
I totally agree. You will go to great lengths to prove that you matter, that you do matter. When I think about political extremes, I think about road rage, I think about shootings, I think about online attacks. These are people who are desperately saying, oh, I don't matter. I'll show you I matter. They'll even act out against themselves. There was a study that I write about of suicidal men, and the two words they used to describe their pain was useless and worthless.
Oprah Winfrey
Yes.
Jennifer Wallace
So when we feel like we don't matter, we can turn against ourselves or we can turn against each other.
Oprah Winfrey
Well, Professor Follette, you know, I think this is something that maybe a lot of people don't realize. You know, we are seeing this craze now towards longevity. It's a craze happening in our culture. But how does mattering impact our morality and our longevity?
Dr. Gordon Flett
I'm so glad you asked that. First, the morality. There is that subset of people Jenny referred to that goes right back to the very first thing that was written about matter. And the idea that if I can't get my sense of feeling important from these people, I'll get them from these perhaps less desirable people.
Oprah Winfrey
Yeah.
Dr. Gordon Flett
The longevity part is key. And that's the one thing I'd really like to underscore for your listeners and your viewers is that there's about 10 studies now that link mattering with better self reported health. And two of them involve objective measures so that you'll see a link with blood pressure, heart rate, positive chemicals versus the negative chemicals. And that's now been implicated, well, in terms of quicker aging and mortality. And it goes back to what I was saying about loneliness, of being a predictor of earlier death. So I really see the feeling of mattering or not mattering as a life or death thing. And, you know, ideally people are going to be able to have a sense of mattering because it cuts down on the stress. If somebody is leading a life of not mattering, they're leading a life of extreme and chronic stress.
Oprah Winfrey
Yeah. And danger, endangering themselves and possibly other people.
Jennifer Wallace
Well, when you feel like you don't matter, you feel like you're going through this world alone?
Oprah Winfrey
Alone, yes.
Jennifer Wallace
And we know from an evolutionary perspective that we are wired to matter. We are wired to be important to the band, to the group, and to not matter to the group means to be pushed out. And to our earliest ancestors, that meant death. And we are wired. And as Gord puts it, it is life or death. It is life or death.
Oprah Winfrey
All right, thank you, Dr. Flett or Gord.
Dr. Gordon Flett
Thank you so much again.
Simone Garindo
Good to see you.
Oprah Winfrey
Thank you so much.
Dr. Gordon Flett
Good to see you as well.
Oprah Winfrey
I'm wondering, Ginny, when you were asking these questions of people around the world that we started our podcast talking about, you know, do you matter? Do you think that you matter to someone? Did just asking the question cause a lot of people to reflect in a way that your interest made them feel like they mattered?
Jennifer Wallace
Yes, they were very open to talking about it. What I found often were the people who were saying they didn't feel like they mattered. They were going through a life transition. So either they had lost a loved one that they felt very valued by, or maybe facing an empty nest, or maybe they'd lost a job or relocated. I experienced that myself when I was a newlywed moving to London. When you go through a transition, we tend to personalize the experience. We think, oh, it's so painful. There must be something wrong with me that I'm not coping well with this change. But transitions in and of themselves are a hard thing to do, right? We're going from one role to another role.
Oprah Winfrey
And.
Jennifer Wallace
And if we can look at them through the lens of mattering, that offers us a pathway through the transition. So if you're going through a painful transition, look for role models. Look for people who have gone through something similar and gotten through it and gotten through it. Use their life as almost like a blueprint for yourself, a little map. And then there's one other thing that I write about in the book is the power of invitation. So it is accepting invitations and issuing.
Oprah Winfrey
Invitations and offering them.
Jennifer Wallace
When we are going through something hard, we are often reluctant to reach out to people or to accept because we feel like we have to get our lives together. But there's research called the Beautiful Mess effect, which is the idea that we think we need to be perfect to be loved. But actually, when we are going through something hard, when we are authentic and open about it, that it actually brings people closer to us because they trust us more, they think we're authentic. So if you are going through Something hard.
Oprah Winfrey
They trust you because they see and feel the vulnerability they do.
Jennifer Wallace
They see you as a human, someone they can trust. And if you are not getting invitations. I interviewed this woman who went through a horrible divorce, didn't wanna be a fifth wheel out to dinner. And so she was complaining to her therapist that her social life was zero. And the therapist said, then you start hosting dinner parties. You start inviting your girlfriends to your house, reboot your social life. You have agency.
Ina Garten
Yeah.
Jennifer Wallace
That is a big message in the book that if you are feeling like you don't matter, you need to know you are one decision. You are one step away from mattering again.
Oprah Winfrey
That's right. After this short break. Jennifer and I talk with a military wife and mother who felt invisible. If you or someone you know feels the same, she found a simple, inspiring solution. So glad you're back. I'm with journalist Jennifer Wallace. Her new book, the Secret to a Life of Deep Connection and Purpose, is giving us a lot to think about. Like, how can I make the people in my life know that they matter? Let's get back to it. You talk often in the book about reaching out to somebody else. You know, one of the things I remember when I read the story in the book that you share about a military wife, we went to a military base and did a whole show with military wives and treated them to wonderful things. Because, as you say in the book, so many military wives feel alone. They feel like they don't matter. They feel like they've sacrificed. Military spouses are going through something called silent scaffolding, holding everything together, but they still feel invisible. So Simone Garindo is also a journalist who wrote a book called the A Memoir, and she's joining us from her home in Washington. Hi, Simone. Tell us about that feeling of invisibility.
Simone Garindo
Hi, Oprah. Hi, Jenny. Just first of all, thank you so much for having me. It is an absolute honor to be here.
Oprah Winfrey
Thank you.
Simone Garindo
Well, you know, really, at the very beginning of my journey of becoming an army wife, I immediately was swimming in those waters of invisibility. My husband, it was back in 2012, he joined a rapidly deployable combat unit in the army. And I left my job as an editor in New York City and packed up a U Haul and we drove south to Columbus, Georgia.
Oprah Winfrey
Oh, Lord.
Simone Garindo
Weeks later.
Oprah Winfrey
It's a long way.
Simone Garindo
It was a long way. And I left everything I know I knew behind. I'd never been south of the Mason Dixon Line, and I didn't even have a driver's license to get myself around I was that much of a fish out of water. And two weeks after we arrived, my husband deployed to Afghanistan. And on one level, I knew what I was signing up for. I knew he was going to deploy and go train. But it was such an isolating experience. I felt so alone so immediately, and I couldn't call him. And if he could call me, it was over. These monitored phone calls. And especially in the beginning, both of us were getting this messaging that we needed to be as quiet as possible about where he was, what he was doing. So he was so nervous in the beginning. I remember asking him what he had for breakfast, and he said, I can't talk about that. So really, my husband, my closest connection, I just kind of felt like I'd lost him overnight. And it was confusing, too, because we get this messaging from commanders that we are essential. They can do what they do because of you. They're training and deploying at this breakneck speed, and you are keeping it together. Like you said, you are the silent scaffolding at home, keeping it together. And that's true. And also, really, our primary job is to be silent and invisible and to not let on where he's going. And there's really so many facts of our lives we can't share with our loved ones, and that can make you feel pretty invisible.
Oprah Winfrey
What helped to make you start to feel like you mattered?
Simone Garindo
Well, luckily, I didn't know anybody except. Except the woman across the street who was a wife in the same unit, and she was as new to this world as I was. And we had gone to the deployment drop off together and seen each other cry, but otherwise knew nothing about each other. And that first week after our husbands left, I remember looking through the blinds, watching her drive to the store, watching her wash the dishes. It sounds a bit stalkerish and feeling like I wanted to reach out, but wondering if, you know, it's what Jenny was saying. Like, I felt like maybe I wasn't doing this right. Like, she knew how to do this. She was doing great. She felt strong. And I, on the other hand, was not doing so well in my new life. So I was nervous. But thankfully, she was bold. She reached out, she said, come over for TV and wine, and I basically ran over there in my pajamas. And that night we had this really intimate conversation, I think because we both needed someone to talk to so much. And I'll never forget it. At the end of the night, she said, thank you for opening up to me. And it's so simple. It's such a simple phrase. But it really stunned me, I think, because it shifted my perspective on how you show up in a relationship, in a friendship. I think I had thought that to share my struggles was. I was a burden if I did that. And she was saying, no, it's a gift. And that just that phrase in and of itself was an invitation. And after that, we went on to cook each other dinner. As you talked about, we went grocery shopping together. She taught me how to drive. Later, during a really rough deployment. I had pretty bad perinatal anxiety with my first pregnancy. And she had a toddler at that point. And I spent so many nights at her house, which at that point was a mile away, that my Maps app started registering her address as home. Oh. And you know, that was. She was my lifeline. And it was. We were necessary to our spouses and we were necessary to each other. But with each other, we got to feel seen and heard and really share the secret of our lives.
Oprah Winfrey
Why did you include the story in the book, Jenny?
Jennifer Wallace
It resonated so much with me. You don't have to be a military spouse to feel that feeling of being so necessary to so many other people, and yet your needs not being prioritized. And I think what Simone hits on is something that we don't talk enough about in our culture, which is the idea that our resilience rests on the depth and support of our relationships. So we are sold this bill of goods by the multi billion dollar wellness industry to download, you know, to light a candle or to soak in a bubble bath, and you'll be resilient. Those are great stress reducers, but they do not give us the resilience we need to show up day in and day out as the sturdy adults that we want to be for the people that we care about. It's only in our deep relationships and decades of research show this that resilience rests on relationships. And Simone's story shows just that.
Ina Garten
Yeah.
Oprah Winfrey
Simone, thank you for joining us in this conversation. Thank you.
Simone Garindo
Thank you so much, Oprah.
Oprah Winfrey
And I'm glad you just reached out. She was just across the street. I can see you opening the curtain, looking there. She's going now. That's beautiful story. Thank you. Thank you.
Simone Garindo
Thank you.
Oprah Winfrey
Well, Christina's from Georgia and posted this on TikTok watch.
Christina
I wasn't allowed to be a full person growing up, and because of that, I struggle a lot with trusting that people are genuinely interested in me and that people want to hear from me because my parents didn't genuinely emotionally engage with me or try to be interested and actively interested in me as a person. It feels like a constant daily battle.
Oprah Winfrey
Mm. Christina's joining us. Hi, Christina.
Dr. Gordon Flett
Hi.
Oprah Winfrey
Hi, Christina, what happened when you shared that post on TikTok?
Christina
That post brought me so much comfort to know that other people felt the same way as me and what I was feeling. You see, I moved around a lot as a kid. I would be at one school in the fall and a new one in the spring. And with that experience, it brought feelings of, like, instability and also isolation because it was hard to form deep bonds and make roots in a place. And so my family became my emotional world. And when I was in that world, I had to suppress a lot of myself.
Oprah Winfrey
Because your family didn't understand what you were going through. Yes. Right. I read that your mother, you know, wanted to move up in the world, and every time you were pulled out of another school, they were just like, get over it. They didn't understand the emotional toll that was taking on you as a little girl. And I happened to go into another place and make new friends. And being the one walking in who is not like everybody else because all the other kids had already started school. So that had a great impact on you.
Christina
Significantly, it's even harder to make connections now. I am in therapy, though, and in therapy, I had been building a sense of self, and the next stage that I'm working on is building deeper connections in relationships.
Oprah Winfrey
So what's your question? What's your question for Jenny?
Christina
My question is when you're trying to show up for another person, but your needs aren't being reciprocated and they make you feel like you don't matter, how do you navigate those relationships?
Jennifer Wallace
Oh, well, thank you first for telling your story. And I have to say I'm glad you were validated through the people on TikTok, because what you're. What you're describing is not uncommon. Even throughout our entire lives, we will struggle to make new friends. We will relocate, we will change jobs. Building friendships is a skill, and it's a skill we can learn. My question for you is, is this person that you're talking about someone that you need in your life? Is this someone that you work with or you. You have in close proximity that you can't get away from? Because you deserve a reciprocal relationship, and I think you know that. So I guess my first question to you is, do you have to be around this person?
Christina
I don't think so. It's more so whenever I go out to events of similar people find. Meet people with Similar interests is where I might meet someone who says they're really interested and want to be my friend, but then I show an effort, and it. Maybe they flake or something comes up.
Oprah Winfrey
Or it's not reciprocated.
Jennifer Wallace
Yeah, yeah. Oprah and I were talking about this whole flake culture.
Oprah Winfrey
Yes.
Jennifer Wallace
And how corrosive it is for building trusting relationships.
Oprah Winfrey
Earlier in the show, Ina Garden was here, and we were saying that the one thing that you can count on for Ina is that if she says she's going to show up, she shows up. And we were just saying we are that kind of woman, too. If I tell you I'm gonna do something, I'm gonna do it. I'm gonna follow through. And this whole, oh, I'm so sorry. I couldn't do it. I couldn't do. It's just not even a. I don't have friends like that.
Jennifer Wallace
I have a very low tolerance for it.
Oprah Winfrey
I have a low tolerance for it. Yes.
Jennifer Wallace
So I'm happy to hear you have a low tolerance for it, too, actually.
Oprah Winfrey
That's what that means. That's what this means.
Jennifer Wallace
And so when I was your age and I was moving cities and changing and had to make new friends, one of the ways that I was able to find friends who shared my values was were doing things that sort of reflected my values. So, for example, I work with the homeless here in New York, and so I was volunteering. And so I was able to meet people who, at their core, had the same interests. And so I wonder if where you're looking for friendships could be shifted so that it reflects more about who you are and what matters most to you and look for the people there.
Christina
Yeah. It's really touching to hear that occasionally I go on Sundays to make sandwiches for the homeless. So it was very touching to hear your experience. And I'm gonna keep on trying.
Jennifer Wallace
Oh, keep going. And you are right to think that you are worthy of a friendship that's reciprocal. And I'm so happy to hear that you're working on yourself, because what I have found in my research is that we need to learn how to matter to ourselves and when we can matter to ourselves. And it raises the bar on the kind of people we will allow in our lives.
Oprah Winfrey
Thank you, Christina. Thank you so much. Thank you so much. Next. A remarkable young man I read about in Ginny's book, who I am so excited to meet. He went from working as a sanitation worker cleaning dumpsters to getting into Harvard Law School. What he did next was even more extraordinary. Hi, welcome back. Author Jennifer Wallace has simple, actionable steps to make the people in your life, at your job, at your school, in your family, in your everyday encounters, feel like they matter. It's the universal thing we all want. I know this for sure. Here's more. Also in the book, you share this remarkable story about Ruhan. I love that story. Can you share it briefly before we meet him?
Jennifer Wallace
Oh my gosh, he's remarkable. We could do a whole hour on him. So as a young child, his family struggled. He struggled with food insecurity. When he graduated high school, he became a sanitation worker. Felt very proud to be serving his city that way, but also felt invisible in that uniform. He had people in his life from the very beginning who invested in him. His co workers invested and pushed him to live out his dream, which was to go to college. He went to college. He didn't just go to college. He went all the way to Harvard Law School. His story's remarkable.
Oprah Winfrey
Okay, so Ruhan is joining us from New York. Hi, Ruhan, how are you doing?
Ruhan
Thank you so much for having me.
Oprah Winfrey
So glad to see you.
Ruhan
Likewise. Likewise.
Oprah Winfrey
So we want to know. I'm so fascinated by the story Jenny tells in Mattering about your taking on the job as a sanitation worker. And what struck me is that moment where you and a couple of other of your coworkers were painting a dumpster, I think, right, you're painting a dump. Tell us about that moment.
Ruhan
I'll never forget that. Actually, I remember that was I was at a different yard that day on Polk street in Washington, D.C. i was barely ever at that yard on this given day. A lot of people were walking by us, but there was a mother walking with her son.
Oprah Winfrey
How old was the son? I was trying to picture how it had.
Ruhan
He had to have been somewhere between the ages of like seven and nine.
Oprah Winfrey
Okay, okay.
Ruhan
Really young.
Oprah Winfrey
Yeah.
Ruhan
But I remember she like bent down towards, like pointed at us. But she tried to whisper, but she just wasn't that good at whispering. But she said, you know, don't be like them. And you know, at this time, you know, I was working a full time job, you know, there while also being in school full time. And it was just interesting where I just remember I was really trying my best at this point because my father had just suffered a stroke. And I just remember like that was just very demoralizing. Like, I'll never forget that day, like.
Oprah Winfrey
Ever, when the mother is walking by with her son and she points to you and your fellow co workers and says, don't Be like them. But you know what? That became a motivating force for you, it sounds like.
Ruhan
Definitely. You know, my father was in the sanitation industry, my brother was in the sanitation industry. And you know, I had nothing but pride to be there, do what we had to do. There was nothing wrong with the profession. I loved my co workers, I loved my bosses. And so again, I just had to take the time to put in the work to just show people what we're made of.
Oprah Winfrey
But, but tell. Share for us how people, how invisible you were to other people as a sanitation worker. Can we talk about that?
Ruhan
So my primary job was cleaning up the dumpster. So like a dumpster might be out, let's say in a city for like a year or so or maybe like five months, and then when it starts breaking down, they have to bring the dumpster back to refurbish it. And so that was. That was my division. And you will never believe, like, what you would find in those dumpsters. Like one, one time I found a grenade. There was a grenade in that dumpster. There was like so many needles, glasses, etc, things that are not actually supposed to go into this type of trash because when we're actually cleaning it up, you know, people get hurt all the time. There are so many things that can go wrong when you're actually cleaning these things out. And it's just those types of moments where you kind of realize people aren't really even being considerate. Of.
Oprah Winfrey
Of course not.
Ruhan
You know, because this trash has to go somewhere. And you know, we're just one of the few people that has to. It passes through on its way to its final destination. And quite frankly, not just that, but again, even like when people are walking past us at the yard. So. Well, depending on what yard we're in. But sometimes if you're at a specific yard where people are walking by, people will throw things into the dumpster that we're cleaning. Like as we're cleaning it.
Oprah Winfrey
Yeah. No regard. No regard for you as a human being being a real person at all?
Ruhan
Not in the slightest.
Oprah Winfrey
Okay, so were you working to earn money for college or school, or was it going to be a permanent job? How do you go from being a sanitation worker to Harvard?
Ruhan
Well, I just got really lucky. What ended up happening was I was doing really good in martial arts when I was in high school. I was winning so many national titles across the country, and eventually we were transitioning to boxing. I ended up having a really bad injury in my left shoulder, and from there I just wanted to be Able to help out my father, who was raising us by himself for, like, the last, like, 10 years. And so upon that, I ended up going to work for the sanitation company. Ended up doing, like, really, really, really well there. And my two coworkers, like, went to talk to the owner of the sun, and they realized, you know, this guy has a lot of potential. Maybe he should go and try something else. So essentially, the owner of the trash company pushed me to go to college. He helped me get into Bowie State University. And then from there, I had access to. I had a food scholarship, I had tutors, et cetera. And then I became a 4.0 student. And from there, I just transferred to the University of Maryland. And my father had suffered a stroke. And so that's why I started working full time as a sanitation worker while also being in school full time. I had the best dad in the world. So when he went down, I just knew I had to do something to keep this going. And so I didn't want to give up school. I wanted to make sure the bills kept getting paid. And so from there, I graduated speaker of the class, and then went on to Harvard Law School. Wow.
Oprah Winfrey
Oh, you say it like, until I got a 4.0, and then I did this, and then I. I want people to read your story in Ginny's book, Mattering, but tell us about being at Harvard and the day you saw one of the custodians in the hallway, and tell us what happened in that moment.
Ruhan
Yeah, I remember I was walking down this empty hallway, and then this custodian walked towards me, and I simply just said, hi. How are you doing? And she said, are you talking to me? And I said, yes. How are you doing? And then she said again, are you talking to me?
Oprah Winfrey
I said, yeah, that makes me want to cry.
Ruhan
I know.
Oprah Winfrey
Yeah.
Ruhan
And I said, yeah, I'm talking to you. And she said, I'm sorry. I'm sorry. Students don't talk to me. Students would rather look at the wall than talk to me. Direct quote. And to which I said. I said, that's effed up to the degree that you want. To the degree that you want. Like, I'll be happy to talk to you. I would love to talk to you whenever I get a chance to see you. And after that moment, you know, I just. It just sat with me for a long time. I just.
Oprah Winfrey
Well, that sits with me, too. You know why? And I hope everybody listening. That's how you let somebody know they matter. People who are the most unseen, the people holding the Doors, the doormen, the sanitation workers, the custodians, the housekeepers in a hotel. I always make sure I stop and say hello to those people. Regardless of what's going on.
Ruhan
That makes the biggest difference in the world.
Oprah Winfrey
Yeah.
Ruhan
And so when I went home, I basically just said, I want to create some type of organization just to make sure that this population gets uplifted and gets the treatment that they deserve. And so essentially, I ended up raising, like, $70,000 over the course of the rest of that year. And then we ended up creating the reciprocity effect, essentially just nonprofit that basically just wants to uplift and show love to blue collar support staff workers.
Oprah Winfrey
Didn't you have a party for all of them?
Ruhan
That's how we were able to raise the money.
Oprah Winfrey
So you had a party for all the custodians around the school? Yeah.
Ruhan
Exactly.
Oprah Winfrey
How did you even organize that?
Ruhan
Well, they sold me all around the school. So when I started raising money for this event, I knew I wanted to create this big banquet for the support staff workers. So essentially.
Oprah Winfrey
Cool.
Ruhan
So from that moment, I was pretty much from the point I was raising the money because we had the event in my 3L year, but I was working on it since the middle of my second year of law school.
Oprah Winfrey
Wow.
Ruhan
So from that whole point, I was raising money and also marketing for it collectively. And the reason, the way. The way I was, like, really happy about it, we had over 200 people turn out. And there was, like, a quote from one of the custodians that, like, sits with me till this day. She came up to me after the event, and she said she was one of the people who got an award. And she told me, I've never seen my son so proud of me. And till this day, like, that just gives me goosebumps. And I'm just. I'm just truly grateful that we had the support to pull that off.
Oprah Winfrey
So you're in the book mattering, Jenny's book mattering. When you were doing this, were you doing it because you wanted to matter or you wanted other people to know they mattered, or was that even a part of your thinking?
Ruhan
You know, the way I always, like, thought about this question was, this is just how my dad raised me. I remember just watching my dad as I was growing up, and he just always made sure that people felt seen, people got loved. He was like the neighborhood dad. Just not my dad, but the neighborhood dad. And I just think as I go throughout my life, it was just my natural way of going about things. I just happened to have the resources at times to take this to another level, but quite frankly, I just didn't think about it. It was just the way my dad raised me to be.
Oprah Winfrey
Well, I expect to see great things from you, sir.
Ruhan
Thank you so much.
Oprah Winfrey
You have such a big heart and you're grounded in a value system that's going to take you a long way. And just reading your story and now having a chance to actually hear your voice and connect with you, you make me proud.
Ruhan
Thank you so much. And thank you so much, Jenny, for even allowing me to be a part of this book and just allowing me to be here. Thank you to both of you.
Jennifer Wallace
It's such an honor to be able to tell your story. Thank you for sharing it.
Oprah Winfrey
Thanks, Ruhan. Thank you so much for showing us how to make other people feel like they matter. It's such a powerful story. You know, most people spend most of our waking hours at work and there are a lot of people who you research in the workplace and you found that many people are desperate to feel like they matter at work and a lot of people are anxious to leave because they don't feel like they matter.
Jennifer Wallace
Yeah, There's a statistic. 70% of our workforce is disengaged. What is disengagement at work? When you feel like you don't matter at work, when you feel invisible or replaceable or you have to endure rudeness and incivility, that sense of feeling like you don't matter is painful. So a coping strategy for that is actually distancing ourselves and disengaging, quiet, quitting. These are the results of feeling like you don't matter. So even the least human centered workplaces should be incentivized to lead with mattering because what we know is that engagement leads to productivity, leads to creativity, better teamwork, higher profits. So there are ingredients to mattering. It's been studied since the 80s and I've sort of created this acronym said to remind me of the ingredients of the main ingredients of mattering. So what does it feel like to matter at work or in our friendships or in our families? It's to feel significant, appreciated, invested in and depended on so significant. It doesn't mean, you know, needing a toast or an award at work. What struck me was how often people said when I asked them if they mattered, that it was the small things, that somebody appreciated what they said or made them feel like they were critical to the team, that we couldn't have done this without you. You're an important person here. We need you here. Appreciation.
Oprah Winfrey
Can you imagine how those custodians felt after that celebration of them at Harvard?
Jennifer Wallace
Yeah, well, feeling significant is feeling noticed. Yes. Right when you walk into a room, people are making eye contact and asking about you. Appreciation is, I like to think of it as appreciating the doer behind the deed. So if you have a colleague who's always, you know, planning, you know, cocktail parties after work happy hours, instead of saying to them, thank you so much for this fun night, you could say thank you for being such a community builder here. Because of you, our team is so much closer. I'm grateful to you. Feeling invested in is what we saw with Rahan, that it's having people in your life who are invested in your well being, invested in your goals, and also having people in your life that you're invested in their goals and in their well being. And then the last is feeling depended on, knowing that you are trusted and relied on in the workplace. You are trusted to do something and that the workplace wouldn't be the same without you there.
Oprah Winfrey
Yeah, I remember in mattering, you spoke to one guy who said he didn't feel like he mattered anymore because nobody depended. Nobody depended on him anymore.
Jennifer Wallace
That happens a lot in retirement. That happens a lot in the late stages in aging. We think about, you know, wealth span and health, Spanish, you know, how, how healthy we'll be, how much money we'll have to retire. We need to think about our mattering span. We need to think about how will we matter to 100 and beyond. That is what we need to live this rich, meaningful life that all of us deserve.
Oprah Winfrey
So is that the message you want to leave our listeners with for how, how to matter or matter to other people?
Jennifer Wallace
Well, I want to leave them with the idea that if you are feeling like you don't matter, you are one action away from mattering again. And here's one challenge that I've been issuing to myself, and I'll offer to you that everyone I meet, whether they are strangers or friends or family, I picture them with a sign around their necks saying, tell me, do I matter? We can all answer that question with warmth, with a smile, with kindness, with compassion, instead of judgment. We are starved in this modern world. We are starved of mattering. Be a mattering agent. Be somebody that makes people feel like they matter. Boy, there's no greater calling than that.
Oprah Winfrey
Wow, so well said. We're gonna end it there. There's so much more and so many more ideas in the book. I think everybody should pick up a copy of Mattering the secret to a life of deep connection and purpose. If you're looking for deep connection and purpose, there are lots of ideas and thoughts and stories about how to get there in this book, mattering. It's available wherever books are sold. And I thank you again, Ina Garten. We love you so much for stopping by. Thank you, Dr. Flett. Simone Ruhan. Christina. Thank you, Ginny.
Jennifer Wallace
Oh, Oprah, thank you. Thank you so much.
Oprah Winfrey
Thank you. Thank you for the Mattering Institute. Wow.
Simone Garindo
Thanks, Oprah.
Oprah Winfrey
Thank you. You can subscribe to the Oprah Podcast on YouTube and follow us on Spotify, Apple Podcasts or wherever you listen to. I'll see you next week. Thanks, everybody.
Episode Title: How Mattering to Yourself & Others Can Change Your Life
Guests: Oprah Winfrey (host), Jennifer Wallace, Ina Garten, Dr. Gordon Flett, Simone Garindo, Ruhan, Christina
Date: January 27, 2026
This episode explores the profound theme of mattering—the deep human need to feel seen, valued, and significant—both to ourselves and to others. Oprah, joined by Jennifer Wallace (author of Mattering: The Secret to a Life of Deep Connection and Purpose), beloved chef Ina Garten, psychologist Dr. Gordon Flett, and moving real-life guests, guides listeners through heartfelt conversations and actionable ways to foster true connection and purpose in today’s disconnected world.
“At our core, we all want to know that we matter. Do you see me? Do you hear me? And does what I say matter to you?”
(Oprah, 00:44)
Oprah opens with the universal longing to be acknowledged as valuable, a theme echoed throughout the episode.
Jennifer’s Research:
The perils of seeking mattering through external validation (“junk food of mattering”)—what Henri Nouwen termed society’s three great lies: “I am what I have. I am what I do. I am what people say and think about me.”
(Jennifer, 04:20)
The erosion of relationships and community increases the felt absence of genuine mattering, despite material abundance.
(Oprah & Ina, 04:54–05:27, 11:02–12:08)
Commitment as a Signal of Mattering:
Ina Garten discusses how “not cancelling plans” and honoring time together signals trust and mattering.
(Jennifer & Ina, 09:38–09:56; repeated at 00:00–00:36)
Small Acts, Big Impact:
Dr. Gordon Flett (leading authority on mattering):
Health Impact:
Life Transitions:
Jennifer explains how feeling like you don’t matter is often exacerbated (but not caused) by transitions—new jobs, empty nest, relocation, loss. The key is to seek role models and accept/invite connection, even if it feels vulnerable.
(Jennifer, 21:01–22:36)
The Beautiful Mess Effect:
“We think we need to be perfect to be loved… but actually, when we’re authentic, that brings people closer.”
(Jennifer, 22:09–22:40)
Workplace disengagement: 70% of workers don’t feel they matter at work, leading to ‘quiet quitting’.
(Jennifer, 46:45)
The S.A.I.D. Acronym for Mattering
Aging and Mattering:
Be a “mattering agent.” Whether at home, at work, or with strangers, you have the power to rekindle the essential human connection that so many crave. As Jennifer Wallace says, “If you are feeling like you don’t matter, you are one action away from mattering again.”
Recommended: Mattering: The Secret to a Life of Deep Connection and Purpose by Jennifer Wallace.
(Episode contributors: Oprah Winfrey, Jennifer Wallace, Ina Garten, Dr. Gordon Flett, Simone Garindo, Christina, Ruhan)