In this compilation episode of The Parlor Room Presents: Hello AI, host and Harvard Business School Online Creative Director Chris Linnane explores one of the biggest challenges in artificial intelligence: knowing when—and when not—to trust AI.

Featuring HBS professors Linda Hill, Felix Oberholzer-Gee, and Jake Cook, the conversation examines AI adoption, organizational culture, and the critical role of human judgment. From AI hallucinations and overconfidence to experimentation and decision-making, the episode offers practical insights for avoiding common AI mistakes in the workplace.

GUESTS

Linda Hill, Wallace Brett Donham Professor of Business Administration
Felix Oberholzer-Gee, Andreas Andresen Professor of Business Administration
Jake Cook, Lecturer of Business Administration

RESOURCES

Linda Hill on Leading Through AI-Driven Change
Linda Hill on Leading Change and the Paradoxes of Management
Felix Oberholzer-Gee on Winning with AI
Felix Oberholzer-Gee on the Frameworks of Business Strategy
Jake Cook on How to Use AI Effectively at Work