George (2:28)

Tim, hold. No, no, no, no, no, no, no, no. Tim, this is like, dude, I would be talking to the doctor who's my friend.

Dave Ramsey (2:35)

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George (3:05)

Dude, I would be talking to the doctor who's my friend.

Tim (3:10)

Well, we actually have. And unfortunately he doesn't work there anymore.

George (3:15)

Doesn't matter. And doesn't matter. Can he validate? Can he validate on the record that these. He never treated you in the way that they build you? It's an. It's a yes or no question. What.

Tim (3:36)

I mean, I can ask him again. That's not. Unfortunately, it's not his area. His. His expertise of billing. We can try again to ask him.

George (3:44)

No, no, no, no, no. Again, I'm gonna. I'm gonna. I'm a bulldog on this because you called for help. Okay? So George, back me off here if. If I need to back off. This guy is the doctor who treated you and your wife, yes or no?

Tim (3:59)

Yes. Yeah.

George (4:00)

Okay. And you have talked to him about this before to say they have charged us for services. And I'm not going to ask you to say what it is. It doesn't. But. But you've talked to him about it and said they've charges for this. And, and. And you didn't do that. Have you had that conversation with him?

Tim (4:18)

Yes.

George (4:18)

And what did he say? He agreed. Yes, I did not do that.

Tim (4:25)

It was more. So it's not something that he has knowledge of as far as billing.

George (4:30)

I didn't say about billing. I'm saying that they've charged you for something and he has acknowledged or can acknowledge that he did not treat you for that. Forget the billing part. He can testify. Yes or no?

Tim (4:48)

No, that hasn't happened.

George (4:50)

Okay, but my point is, is he could testify. He could do an affidavit. He could. He could do. I mean, if I was going to fight this, that's where I would be going. And I'm going. We know the doctor and the doctor said he didn't do this. And so if even I got to hire a lawyer. George, not a lot of hours, but just somebody who can. Who can say, all right, we're going to fight this and here's how. And we're going to tell the company to pound sand. We're not going to pay you for this.

Dave Ramsey (5:15)

Have you been in contact with the collection company?

Tim (5:19)

I have. I let them know the erroneous bills. They put it on pause.

Dave Ramsey (5:23)

Okay.

Tim (5:24)

They came back to us about like a month later saying, we reach out to this company, the IVF company, and here's what they say, you still owe it. So they're not really doing.

Dave Ramsey (5:33)

You need to request. You need to get a debt validation letter.

George (5:36)

Yes.

Tim (5:37)

Okay.

Dave Ramsey (5:38)

And then you need to get the itemized bill from the clinic. That's correct.

Tim (5:41)

Yeah.

Dave Ramsey (5:42)

And those two things, they should be in conflict where the itemized bill says one thing that says you don't owe, and then the collection company then has to get rid of the. Yeah, the faulty debt.

George (5:53)

Let me tell you something else I would do if this were me, Tim. I would literally go into the clinic and ask to meet with the office manager, whoever's in charge. I mean, when can I get on your schedule?

Dave Ramsey (6:05)

Like a retroactive coding audit from the billing department? And you were. You just mentioned the word compliance. They're gonna be like, oh, crap.

George (6:12)

And you mention the doctor and go, I'm willing to ask our friend to go on the record. Like, we're just not playing around.

Tim (6:21)

They write a business in our area and they're gone. So I can't even go into the office now.

Dave Ramsey (6:26)

The ivf. Why wouldn't you lead with that, Tim? The place isn't even in business.

Tim (6:30)

So there's no billing department to deal with nationally. They are in other state. Not in our state.

Dave Ramsey (6:35)

Okay. So get in touch with the corporate billing department.

George (6:38)

Yeah.

Dave Ramsey (6:38)

And say, hey, this location closed down. I have this bad debt. I need a debt validation. I need an itemized bill from you guys. I need a coding audit. Here's the account number. I feel like this is partially on you, Tim, because you've been letting this just fester for years and you just gave up and went, well, I guess we'll just deal with that five years from now.

Tim (7:01)

I can definitely handle that.

George (7:02)

Like, Tim, honestly, if we were to have a doctor come in here and check my blood pressure versus yours. I'm more pissed off about this than you are. For you. Like, this is. You are in the right. Yes or no?

Tim (7:17)

Yes.

George (7:18)

Yes. Say it with some conviction, man. Like, fight. Fight. This. This is obnoxious. Because, George, you're the expert on this. It's my belief that he does all of these things. Everybody gets together. The powers that be get together and go, okay, this guy Tim is right. And not only is Tim right, I'm waking up at 2am in the morning thinking about Tim, and I'm done. As I promise you, if this were me, this thing would be resolved fast.

Dave Ramsey (7:47)

I would let slumber to my eyes until this thing was handled. And so, Tim, this. This is where you got to be the squeaky wheel. You've got to be contacting them so often they've got your number, like they've got it listed. Oh, Tim's calling again. Who wants to handle this one? Yeah, and eventually you're going to get to the bottom of this, but the truth is you just gave up too soon.

Tim (8:07)

Yeah.

George (8:07)

And nobody over there, by the way, over there being the clinic and the collection, nobody over there cares about you.

Dave Ramsey (8:17)

And the healthcare system in general is full of incompetence. And so your job is to be so persistent to correct their competence that you win the game, that you flip.

George (8:26)

It from they don't care about you to they care deeply about making this right so they never have to think of your name again. This is the level of intensity, the sword of righteousness. It's a fiery sword and we are swinging it and everybody in our path because you're trying to screw me.

Dave Ramsey (8:46)

Candice took us to church.

George (8:48)

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