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Ryan Leak
Welcome to the Ryan League podcast, where we keep everything short and sweet, my friends. I recently wrote a book called how to Work with Complicated People that hit the New York Times best sellers list. You can get your copy on Amazon if you haven't already. If you listened to it, read it and enjoyed it, leave your boy a review. That would be excellent. Five stars is preferred, but if it was only four stars, we do crave feedback and want to know how we can always get better. Now, in the process of talking about this book a lot, all over the country, one of the questions I've gotten along the journey is, what determines if a person is actually complicated or not? Like, what exactly makes a colleague, perhaps an in law, perhaps a friend, you name it. What makes these people complicated? And that indeed can be a tricky question because, well, complicated doesn't come in one flavor. Ain't that right? I mean, it's often a full buffet. Now, sure, we've all heard of Debbie Downer, but have you met Passive Aggressive Pete? Micromanager, Molly, Creepy Carlos, One Up Wanda, you know what I mean? Tmi, Tamiqua, Last minute Larry, come on. I'm making these up as we go. Like, if you've worked anywhere longer than two weeks, you have probably encountered one of these people. But in our study on working with complicated people, which you actually can check out the study@ryanleak.com complicated and we have our whole white paper on the study we did on this subject. And in the study, we actually sought out to find the answer to this question of what makes someone complicated or not, because, well, if we can answer that, well, maybe we can find some solutions. Now, in our research, we did discover that not all of what makes people complicated is fixable because some of it isn't just labeling someone quote, unquote wrong or someone being quote, unquote bad. Most responses entailed things that were just different. It was a lot of, it was a lot of human. In our research, that's what we discovered when we started talking to people about the people that they worked with that they deemed complicated. And so here's the exact question that we asked in our nationwide survey. What are the top three things that make someone complicated to work with? And the answers, well, let's just say they were eye opening. And I'll give you, let me give you the bottom of the list first. Number one on the bottom of the list, okay. Political views, 8%. Okay. Now, this survey was actually done at the beginning of 2024. So if I'm honest, I actually thought this number would be much higher. I actually thought politics would have been close to the top of the list. It was actually at the bottom. And I was pleasantly surprised. The next thing at the bottom of the list of what makes somebody else complicated to work with is culture. That was 9%. I actually thought this would be higher as many people talk about their culture as being toxic. But I was wrong here, too. Asian generation was 14%. Personal values was 14%. Job title role was 16%. So that's a whole lot of noise. That doesn't actually move the needle. But here's what came number one. Are you ready for this? The number one thing. And according to our research, that makes somebody complicated or not. And it was by landslide, by the way, 68% said it was attitude. Yep, attitude. Attitude was the number one factor that makes someone complicated or not. And that got me excited because here's the deal. I can't change your attitude. Yeah. Like, if you're a complicated person, I work with you, I can't change your attitude. But, but, but here's why I'm excited, because, well, I can change mine. And that's way more powerful than we give credit for. You can't control traffic. Okay. You can't control your co workers. You can't even control what your family says at the dinner table sometimes. But your attitude, that's yours. Yeah, yeah, yeah. That. That's your weapon, your attitude. Yeah. That's your thermostat, your attitude. Yeah. That's your anchor. And the crazy part is when you. When you own your attitude, it has a way of shifting the atmosphere for everyone else, too. What we learned about attitudes is attitudes are contagious. Whether it's a boardroom or living room, someone's energy is setting the tone. So why not let it be yours? Why not be the one who shows up with peace when everyone else is panicked? Why not be the person that shows up with optimism when everyone else is overwhelmed? Why not be the one person with belief when everyone else is burnt out? Why not be the one. Be the person that says, I am going to bring a positive attitude to every single environment that I step into. Here's the deal, my friends. You can't choose the season that you're in. We don't often get to choose our season, but we do get to choose our stance in that season. And your stance, your attitude might just give someone else the courage to change theirs. Every single morning before your feet hit the floor, you get to decide what kind of energy you are going to bring into that day. You do not have to wait for the group chat, the news, or your inbox to set the tone, because your attitude isn't a reaction, it's a decision. You can choose gratitude before the grind. You can choose peace before the pressure. You can choose purpose before problems. If you can win that battle within the first five minutes of your day, the rest of the day day has to respond. Why? Because you set your intentions at the beginning. And not only that, other people have to respond to it too. Your attitude is contagious. It is a domino effect of your day and you get to choose it. And I'm not just saying it because I'm a motivational speaker and a positive guy. No, no, no. This is actually science. Yeah. The technical term is emotional contagion. In other words, what you feel spreads. Yeah. Whatever you feel, it's going to spread. So whether that's cynicism, whether that's hope, frustration, joy, whatever vibe you bring into the room doesn't just stay with you. It starts to infect the environment. So let me leave this with you. Today, you will not fix every complicated person you work with, but you can decide the kind of energy you're going to bring to the person you work with. You can lead with empathy. You can choose to stay grounded. You can bring a better attitude to every environment you step into. Whether we are talking about a boardroom, a living room, a locker room, wherever you go today, you can bring a better attitude. And when you do, you make everywhere you go just a little less complicated. My friends. That's all we got for today, folks. Thank you so much for listening to the Ryan Leak podcast. If today's episode inspired you and is going to help you deal with Debbie Downer and Passive Aggressive Pete and Micromanager Molly or Creepy Carlos or One Up Wanda or Last Minute Larry. If today's episode added value to your life, I want you to share with a friend. I want you to take a moment to rate, review and subscribe it. I also send out an encouraging text every single week. If you'd like to subscribe to that text podcast, 469-809-1201. Again, that's podcast at 469-809-1201 and you'll start getting some encouraging text messages from me at the beginning of the week. Your support helps us reach even more people with these short and sweet nuggets of inspiration. Thank you so much for being a part of the journey and and I'll see you next time.
Podcast Information:
Ryan Leak kicks off the episode by referencing his recent book, How to Work with Complicated People, which became a New York Times bestseller. He emphasizes the common challenge of dealing with "complicated" individuals in various aspects of life, such as colleagues, in-laws, and friends.
“What makes these people complicated? And that indeed can be a tricky question because, well, complicated doesn't come in one flavor.”
(00:30)
Leak elaborates on the diverse nature of "complicated" individuals, introducing archetypes like Debbie Downer, Passive Aggressive Pete, Micromanager Molly, and others. He highlights that complexity in people doesn't stem from being inherently "bad" but often from differing behaviors and personalities.
“It was a lot of, it was a lot of human.”
(02:10)
Referencing a nationwide survey conducted in early 2024, Ryan presents the findings on the top factors that contribute to someone being perceived as complicated in the workplace.
Top Factors Ranked:
Attitude (68%)
Attitude emerged as the predominant factor influencing perceptions of complexity.
“Attitude was the number one factor that makes someone complicated or not.”
(05:45)
Job Title Role (16%)
Issues related to job roles and titles contribute to complications.
Personal Values & Generation (14% each)
Differences in personal values and generational perspectives also play significant roles.
Culture (9%)
Surprisingly lower than anticipated, cultural differences were a minor factor.
Political Views (8%)
At the bottom of the list, political views were the least cited factor.
“I actually thought politics would have been close to the top of the list. I was pleasantly surprised.”
(04:20)
Delving deeper into why attitude tops the list, Leak discusses its profound impact on interpersonal dynamics. He asserts that while one cannot change others' attitudes, individuals have complete control over their own, making it a powerful tool for fostering a positive environment.
“Your attitude, that's yours. Yeah, yeah, yeah. That. That's your weapon, your attitude.”
(06:30)
Ryan introduces the concept of emotional contagion, explaining how one's attitude can influence and shape the atmosphere around them. Whether in professional settings like boardrooms or personal spaces like living rooms, a positive attitude can mitigate complications.
“The technical term is emotional contagion. In other words, what you feel spreads.”
(10:15)
He encourages listeners to consciously choose positive attitudes—such as peace, optimism, and gratitude—instead of reacting negatively to external circumstances.
“Your attitude isn't a reaction, it's a decision.”
(09:00)
Leak offers actionable advice on maintaining a constructive attitude:
Start Your Day with Intention: Decide the kind of energy to bring into the day within the first five minutes after waking up.
“You set your intentions at the beginning.”
(11:40)
Choose Gratitude Over Grind: Focus on what you're thankful for rather than the daily grind.
Embody Peace Amidst Pressure: Maintain calmness even when faced with stressful situations.
Lead with Empathy: Approach complicated individuals with understanding and compassion.
In wrapping up, Ryan emphasizes that while not everyone can change the difficult people around them, they have the power to alter their own attitudes, thereby simplifying interactions and improving overall environments.
“Today, you will not fix every complicated person you work with, but you can decide the kind of energy you're going to bring to the person you work with.”
(12:50)
He reiterates that a positive attitude not only benefits the individual but also positively impacts those around them, creating a ripple effect of improved relationships and environments.
Attitude Matters Most: According to Ryan’s research, attitude is the top factor that makes someone complicated or not, surpassing even cultural and political differences.
Control What You Can: While you can’t change others, you have complete control over your own attitude, making it a powerful tool for personal and professional growth.
Emotional Contagion: Your mood and attitude can significantly influence the people and environments around you. Choosing positivity can lead to more harmonious interactions.
Start with Intent: Beginning your day with a deliberate positive mindset sets the tone for how you handle challenges and interact with others throughout the day.
“Complicated doesn't come in one flavor. Ain't that right? I mean, it's often a full buffet.”
(01:15)
“You can't control traffic. You can't control your co-workers. You can't even control what your family says at the dinner table sometimes. But your attitude, that's yours.”
(07:10)
“Whatever vibe you bring into the room doesn't just stay with you. It starts to infect the environment.”
(10:45)
"The Power of a Good Attitude" serves as a compelling exploration of how personal mindset can drastically alter one's experiences with others. Ryan Leak provides both insightful research and practical strategies, empowering listeners to harness their own attitudes to create more positive and less complicated interactions in all areas of life.