
This episode was recorded live at SaaStock Europe 2025. Alex Theuma sits down with Mariam Hakobyan, CEO and Co-founder of Softr, to explore the evolution of app building in the AI era. Mariam explains why Softr is focusing on AI-powered no-code and why the companies that focus on solving real, hard problems will define the next generation of SaaS. Alex and Mariam discuss how Softr’s journey to over 1 million non-technical builders, the debate around vibe-coded apps, how AI is transforming no-code, and what it really takes to build a product that lasts. - The difference between vibe code and no-code platforms - How AI and no-code together are changing how teams build software - Softr’s organic growth story: 1M builders, zero sales team - Why solving fundamental problems still wins - The hardest challenge for SaaS founders today: distribution Guest links: LinkedIn - https://www.linkedin.com/in/mariamhakobyan/ Website - https://www.softr.io/
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A
The companies that really work on fundamental problems and solve the problems, the hard problems, and then really are able to power all of that with the AI, intelligence, personalization. They are the ones that will win in the future. And that's what we are building at software.
B
Welcome to the SaaS Revolution Show, a podcast by SaaSdoc. Here we interview SaaS founders from around the world who've been there and done that. They share the ins and outs of how they built their businesses, their operations, their path to securing investment and more. Our mission with the podcast is to help you, the founder, learn how to scale your SaaS, maintain your wellbeing and navigate the complexities of this ever changing industry. I'm your host, Alex Diemer and together we'll explore the good, the bad and the ugly in the journey to SaaS success. All right, welcome to the SaaS Revolution Show. I'm Alex Diemer. We're live@SaaS.europe 2025, joined by Mariam Hakovian, who's the CEO of softer. How are you doing, Mariam? Welcome to Dublin.
A
Hey Alex, great to be here. Thanks so much for being with first.
B
Time in Dublin, first time at sastock. Initial impressions, I know you haven't had too much time to see Dublin, but. Yeah, initial impressions of being here.
A
Yeah, not much impressions of Dublin yet, but really great conference so far. Have been seeing really interesting companies, interesting talks and I hope the day is going to be really full of energy and full of interesting talks.
B
Can you tell us a little bit more about software, what you do, what you're building?
A
Yeah. So Softer is a no code platform especially targeted for businesses to build business apps, especially internal tooling and portals. So it lets users and customers create internal tools from inventory management, customer portals, intranet, employee portals, to some external facing apps as well.
B
And how are things going in business? Good. Riding the AI wave?
A
Absolutely. I think it's just the next level of the next stage of extraction and is accelerating our mission even further.
B
And you spoke earlier today on the founder track. For those obviously that not here that are watching the podcast, what do you speak about? What are some of the. A couple of the key takeaways.
A
Yeah. I gave a sneak peek behind software's product philosophy and how we build product with opinionated UX and design coupled with generative AI especially.
B
And in terms of those like giving that sneak peek, what would the audience have learned from that? What would they take away from that?
A
Yeah, so the short takeaway is that AI isn't changing how we build software, it's not teaching us how to call. But the next wave really is the combination of AI and no code. So no code has figured out what are the right guardrails and systems to put in place. And AI is really the magic behind making it more smarter and more powerful and really more personalized to couple together. They'll make the right building software right and fast at the same time.
B
What are you seeing? What's working for you to grow the business from a GTM perspective? Like how are you getting out there? How are you acquiring customers? How are you growing the business?
A
Yeah. Since the launch of four years ago, we have now crossed 1 million builders on software that are building business apps. And these are the builders that are totally non technical. They don't know how to code and they are really solving problems for their business. And we have grown mostly organically through word of mouth, community and SEO and also really without sales team. So it is through solving really hard problems and the problems that customers today are facing. AI is here, is definitely accelerating, making it simpler to build apps. But the problem that we are solving fundamentally still hasn't changed and customers have been already solving it with no code.
B
Platforms we're seeing a lot of like let's say the vibe coding platforms, lovable, you know, extremely fast sort of growth. Some of that growth is slowing somewhat at the moment and there is perhaps a concern around, you know, customer churn. Like it's so easy to go on, you know, start to create your own app. But how sticky are these customers? Right? And from your perspective, from your use case, like what are you seeing? Like how do you, how do you see it? How do you protect against this?
A
Yeah. So web coding tools and AI in general has made it really accessible and simple to build simple use cases like prototypes and websites and really basic apps. But what software is really focusing on is business applications. So we're talking specifically around customers and businesses needing to build entire operational tooling or customer facing portals for their business. So that so far is, that's our core strength and that is what no code platforms have figured out. So softr and many other node platforms abstract away the complexities that lie behind the code, behind the code, behind the building of software and then really give users the power to, to create control what they really need to control so that what they really what is really specific to their business. And that's the reason it makes it extremely simple to build production ready apps. The main difference between wipe coded apps and no code apps are wipe coded apps right now are really becoming a mess after A certain point and it's really difficult to continue building, maintaining for non technical user. Our users are really non technical builders. Someone like business owners, operations managers, sales and marketing. They literally build entire operational tooling with software. And because we abstract away a lot of the complexities behind the scenes for them and give them the controls that's really relevant for them for their business use cases. So with that simplicity comes ease of use and then apparently obviously a lot more users are able to build things.
B
How are you attracting customers? What acquisition channels? Where are the customers coming from?
A
So we have grown mostly organically through word of mouth referrals, people referring each other as well as SEO. So people typically would search about certain problem they have. They want to solve a specific niche problem, you know, building something, some kind of client portal within the real estate industry. Then they would usually find us through different content pieces, through different referrals, and then find us through templates. So we have hundreds of templates that solve specific needs. They are still constructed with the same building blocks that software offers, but they solve different needs and they're more personalized. So people find those templates, use those templates, reverse engineer and understand how the platform works and then they're able to put it together for them or customize it to their needs.
B
Do you do much founder led marketing like building your own brand, thought leadership on LinkedIn and things like this?
A
I would have the love to do more. I haven't really spent much time on that. I have been very specifically deep around product and building and the design side. Definitely think, I think that's the next kind of stage of marketing. I think today that's really proven way to market your product just because it's one of the most authentic ways to share about your learnings. And I do believe we do have so many learnings that could be useful for many other founders around plg. Building around product, that's really complex. But at the same time how we abstracted away all of those complexities and how we enable easy building for non technical users.
B
What about AI tools that you personally use to help you be a better CEO day to day or just to help you be more productive?
A
Absolutely. So my day to day tool is definitely chatgpt. We actually just ourselves now are launching our own workflow tool. We have our own database with AI agents, so definitely leveraging those a lot for internal tooling and with workflows. Now I'm just waiting for that to use our own agent builder to be able to automate some more processes around, you know, Day to day bookings and calendar management, all of that.
B
Things are moving so fast in this AI era that we're in at the moment. So what is like relevant today may not be relevant necessarily in the next couple of months, but how, how do you look to the future, you know, around that and prepare? Because as the job as a CEO is that you can't just think about today, you know, you have to try and think 612 months out, you know, sometimes a bit longer. So what do you do in this respect?
A
So I think no code really came too close to mass adoption, but it was lacking intelligence. And I think now with the age of AI, AI really is the engine that makes it smarter and really more powerful, powerful to do more personal building and more intelligent building within the platforms. And that's kind of core part of our product. So our product is evolving and has become an AI powered no code platform. The no code piece is still really, really important. It has to be there for the constraints, for the guardrails that it has to put in place. But what basically we're evolving into the platform is evolving from full stack application building to AI powered application building, where the end goal still is for the customer to get the customer to the final result the fastest and easiest way. Whether that's by helping with AI copilot, help them through the build or them configuring certain things because it's actually much better and secure and faster. That's kind of the result. But we are definitely looking at all of the ways how we can incorporate into the platform to be the best platform for building apps, the easiest and.
B
The fastest way, what, if anything, keeps you up at night.
A
So I think today the distribution has become harder than ever. Absolutely. Every day there is a new AI company coming out for building apps or for building everything else. I think slowly people are realizing that vibe coding is great to start, but it's not a means to an end. And lots of people with frustration are basically giving up. And I think we have to like, distribution is where you really can win. I think in today's age, being fast, executing fast is also something we're proud of, that we have been doing really well. But I think the distribution in today's age and just making sure we're well positioned in the market to be at the forefront of the innovation with the AI powered platform is, is really the hardest.
B
Any concerns about like AI bubble sort of bursting and like, you know, being prepared for that?
A
Yeah, I think it is real and it's, it's here to stay however, it not in its current form. It's definitely the early days and we're, we are definitely going to see many companies, you know, figuring out that it was many companies are literally layers on top of existing other providers. So there's definitely going to be a shift, companies getting acquired, you know, closing down, etc. But I think the companies that really work on fundamental problems and solve the problems, the hard problems, and then really are able to power all of that with the AI intelligence, personalization. They are the ones that will win in the, in the future. And that's, that's what we are building at softer.
B
Awesome. All right, well, thanks for being a guest on the SaaS Revolution show today, being in Dublin for SASDOC host. Hopefully it's not the last time and we'll see you again. Thank you so much.
A
Thanks for the invite. Alex. Great to be here.
B
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Episode: Vibe code vs no-code: Softr’s vision for the future of app building
Host: Alex Theuma
Guest: Mariam Hakobyan, CEO of Softr
Date: October 23, 2025
In this episode, Alex Theuma sits down with Mariam Hakobyan, CEO of Softr, live at SaaStock Europe 2025 in Dublin. The conversation explores the current landscape and future potential of no-code platforms, focusing on Softr's unique approach to business app building, the integration of AI, their growth strategies, and candid reflections on competition, distribution, and where the market is headed.
On AI + No-code:
“AI isn't changing how we build software, it's not teaching us how to code. But the next wave really is the combination of AI and no code...they'll make building software right and fast at the same time.”
— Mariam Hakobyan [02:36]
On customer acquisition:
“We have grown mostly organically through word of mouth, community and SEO and also really without sales team.”
— Mariam Hakobyan [03:21]
On the limitations of current low-code tools:
“Wipe coded apps right now are really becoming a mess after a certain point and it's really difficult to continue building, maintaining for non technical users. Our users are really non technical builders...”
— Mariam Hakobyan [04:41]
On what keeps her up at night:
“Today, the distribution has become harder than ever...distribution is where you really can win.”
— Mariam Hakobyan [10:09]
On the AI hype era:
“Companies that really work on fundamental problems and solve the hard problems, and then really are able to power all of that with the AI intelligence, personalization. They are the ones that will win in the future. And that’s what we are building at Softr.”
— Mariam Hakobyan [11:06]
| Topic | Timestamp | |-------------------------------|:-------------:| | Softr’s mission & product | 01:28–02:25 | | AI + No-code synergy | 02:36–03:07 | | Go-to-market & growth | 03:21–04:08 | | Vibe code vs No-code debate | 04:41–06:15 | | Acquisition channels | 06:15–07:07 | | Founder brand/marketing | 07:13–07:56 | | AI tools for productivity | 08:03–08:30 | | The future of app building | 08:55–10:04 | | Distribution & competition | 10:09–10:59 | | Reflections on the AI bubble | 11:06–11:47 |
This episode offers a candid, practical look at building and scaling a SaaS company in the competitive, AI-accelerated no-code space. Mariam Hakobyan shares actionable insights on product philosophy, genuine differentiation, and the tough realities of distribution and staying ahead in a hype-driven market. Her conviction that real, fundamental problems matter—more than any fleeting trend in AI—serves as both a guide and a challenge for founders everywhere.