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Justin
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Justin
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Greg
Greg's Car shopping and since he lives in Florida, your marketing's probably pushing something a little sporty. Too bad you don't know he's planning a move to Alaska. Turns out marketing without a clear picture of your customer is like driving a convertible in the Arctic. A bad idea. Learn how TransUnion's 360 degree view of customer identity is bringing clarity to marketing chaos through deeper insights, social media, smarter reach, and precise measurement. @transunion.com clarity in the summer all of.
Oregon Lottery Representative
Oregon is our playground thanks to our incredible park system. That's why it's so cool that Oregon Lottery gameplay like video lottery or cash pop helps support tons of parks projects statewide like accessible trails at Silver Falls State park or upgrades to your favorite dog park in Newburgh. It's just one way a little lottery play for many Oregonians can add up to a lot of good the Oregon Lottery. Together we do good things. Lottery games are based on chance and should be played for entertainment only. Must be 18 or older to play.
Justin
What's Up The Science of Flipping Family I am back with another incredible guest. Now it's important because we all want motivated sellers. That is what we are in the game of. It doesn't matter if you're single family apartment storage. We want motivation and we want a seller. I have Jason here with me from motivatedsellers.com and and they are the leading industry expert on trying to find motivated sellers for us investors.
Jason
Justin, first off, thanks for having me. Excited to be here. But yeah, motivated sellers, that's all we do. Motivated single family or you know, foreign. Under real estate, people looking to sell. We target the top five categories as our main thing. You know, everything from divorce to probate, pre foreclosure, tired landlords and health and safety issues. People need to move. That's what we're targeting. And it's so exciting to see how, you know our investors are converting but that all we do is leads. It's from the mostly from the Google platform. Yeah, whether it's Pay per click, YouTube, some display ads, but everything's going through through our Google platform for the most part. And we bring the leads in for the investors.
Justin
So there's plenty of competition in your space, just like mine, right. As an investor I have a lot of competition and no difference. In your space you have other competitors that you know, do what you do. What separates you in general from the competition.
Jason
I, I'll, I'll give you a little example in this with the competitors, right? A lot, a lot of our competitors, I know them, they're good guys. I look at it as you go to a street and if, if you're going out for a drink, you can go to a place where there's a lot of bars and everybody wants to drink. There's more people who want to sell and there's more opportunity in real estate than there, than investors than there is. So we can't provide our investors enough leads. We send out about 500 leads a day and we're asked for probably about double that. What makes us different, we use the entire Google platform. Our leads start at 150 per lead right now we just started a national promo for leads just across the country that are 30 bucks that'll probably go up to 50 pretty soon. But we do that, we have exceptional customer service. I'm proud to be a part of that as well. Yeah, you know, I'm gonna toot my own horn there a little bit, but nice. We try to be super helpful for investors. Whether it's hey, you know, I need help with the lead. I don't, you know, maybe it's gimme a credit from a dispute policy or hey, I got this lead and the person's motivated, I have no idea what to do. And I'll be like, hey, you know what? I have the perfect guy for short sale, for, subject to, for just give them a call and work the deal together, work something out. And so we just.
Justin
So you really are like helping even your clientele. Like you know, I did a training last night to about 55 investors and one of the things I talked about is being able to diversify the asset. Because if you only are a one trick pony, do one thing with it, then you might spend 150 on a lead and it may not work for the one trick you do. Right? So let's just say you're the brrrr investor. You buy it, you rehab it, you rent, your refinance and if that's your one vertical, the lead you just bought may not fit for that. Right?
Jason
Sure.
Justin
It may be a better short term rental, it may be a better Novation. It may be a better just straight up listing, but if you aren' diversified and how you're exiting, there's a lot of people out there spending a lot of money, but they don't have the skill set to diversify that.
Jason
Yeah. And that's exactly it. And you know, for the big time investors, we have a lot of big guys. They're going to teach me way more than I can ever teach them.
Justin
Sure.
Jason
You know, I might give them a little hint like, hey, you should organize this in Dropbox or use, you know, talk to this guy. But by and large, they're going to teach me way more.
Justin
Yeah.
Jason
But some of the smaller guys, I can give them a lot of tips and put them in the right place. That's just that when you talk about differentiation, we're just going out of our way to help people.
Justin
Yeah. Well, and that, that's a huge thing in today's world. And, and this is why, you know this. So you know there's a lot of companies not just in the, in the finding motivated seller space. Right. But there's just a lot of companies that undervalue the customer service part. Right. And even in the coaching space, people undervalue, like really treating these individuals like they're your brother. Like you're really grabbing their hand and holding their hand across the finish line. And I think that it's kudos to you guys to really put an emphasis on that. What will happen. And you know this to be true, you'll keep people longer, they'll buy more from you. You don't need to have the widest audience. You don't need to have the most investors buy leads from you. You need the right investors. And if they keep buying leads, your profitability goes up.
Jason
Oh, absolutely. You know, one of the things I said right away is we don't want a machine answering the phone.
Justin
Yeah.
Jason
We want a real person. You know, and then you talk about longevity. I mean, there's got, there's. I've been working with motivated sellers since 2019.
Justin
Yeah.
Jason
There's guys, a lot of guys I know who I met when I started who are still buying with us. And then it's also cool. I'll see guys. Hey, I took off for a year or two or I changed my strategy. Now I want to get back in or I left the company, I came. So it's a lot, it's a lot of new people coming in and it's a lot of the same people just year after year.
Justin
Yeah.
Jason
And it's fun because I'll go to an event and I'll. And I'll see. Oh, this guy. I know I haven't seen him in a little while or, you know, some. Sometimes, you know, Sarah was just at an event in Orlando. I mean, then in Phoenix actually. Your, your. Your neighborhood.
Justin
Yeah, yeah, yeah.
Jason
And a guy sends me a selfie of me and her. He's like, hey, look who I found. You know, so it's cool that over time you start seeing a lot of the same guys and you build relationships and oh, how's everything going? Oh, you know, I had a little bit of a rough streak, but then I just bought this house. Check this out. I just sent you pictures. I can't believe, like, how we were able to make this deal work. Yeah, it's super exciting.
Justin
This episode is brought to you by motivated sellers.com America's leading pay per lead platform for real estate investors. Whether you're doing your first flip or your 500th deal, there's one thing you need more than anything else. Motivated sellers that are exclusive to you. That's where we come in. At motivatedsellers.com we specialize in helping real estate investors connect with homeowners who are ready to sell fast all over the nation. Our platform is laser focused on quality over quantity. Using cutting edge digital marketing and and partnerships with the biggest tech and AI leaders to deliver exclusive leads in real time. Not shared, not recycled, not cold. No babysitting cold callers, no junk data clogging your CRM. Just motivated sellers directly in your inbox phone CRM ready to make the deal. Over 2000 active investors are already scaling their business with us. From newcomers to industry pros. Our system is simple, scalable and built for serious closers. Ready to stop chasing and start closing. Go to motivated sellers.com to learn more about pricing. Our amazing return policy. Claim your territory and get your first leads flowing today. Motivated sellers.com Stripe is the go to.
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Wix Representative
Can help@swepe.com Running a business can be exhausting. Building your website shouldn't be. With wix, you can express your ideas, give direction, then leave the heavy lifting to AI. From site creation to branded content and Images. Have fun with the details, customize what you want the way you want and manage your whole business from a centralized dashboard with expert AI tools. Build, scale and enjoy the incredible results. You can do it all yourself on wix.
Jen
Jen's the mother of two teens. Her online shopping cart is always full of amps and auxiliary cables, so you might think she's funding her kid's garage band. But what you don't know is she's actually the one shredding on stage. With TransUnion's 360 degree view of consumer identity, you can get a clear picture of your marketing audience and reach people like Jen with messages that are more headbanger, less homebody. See how TransUnion is bringing clarity to marketing chaos through deeper insights, smarter reach and precise measurement. @transunion.com clarity in the summer, all of.
Oregon Lottery Representative
Oregon is our playground thanks to our incredible park system. That's why it's so cool that Oregon lottery gameplay like video lottery or cash pop helps support tons of parks projects statewide like accessible trails at Silver Falls State park or upgrades to your favorite dog park in Newburgh. It's just one way a little lottery play for many Oregonians can add up to a lot of good the Oregon Lottery. Together we do good things. Lottery games are based on chance and should be played for entertainment only. Must be 18 or older to play.
Justin
Well. Treating the people the right way will keep them with you for a very long time. What are you seeing industry wide? Right. So you guys are spending a lot of money every month driving these leads in and then you sell them off. You're a pay per lead company, correct?
Jason
Exactly.
Justin
So I wanted to find that for some people is is you can instead of building your own Google pay per click campaign, you can just go to motivated sellers.com and buy the leads directly. So I find that to be incredibly useful. I buy a lot of leads each and every month.
Jason
So super easy industry wide with with the Google thing at the end of the day the most important thing is lead quality.
Justin
Right.
Jason
So I can be super nice to you could like me. But if, if I'm not giving you the results, you know it's got to be a win win.
Justin
Yeah right.
Jason
And win win with the win win win with the seller too. So we really have to deliver. Right. We spend almost $2 million a month in marketing with Google.
Justin
Makes sense.
Jason
Which is. Which to me is insane. You know we tell the investors like we're all helping the Google stack crisis.
Justin
That's right.
Jason
You know, but Google sends reps to Us every quarter, you know, they go through, they look at our numbers. We're actually pushing data back to them now of what leads are actually converting because they're saying we're using a large chunk of what they can fulfill, but they can fulfill more. So they'd rather target the right stuff to help us grow.
Justin
Yeah.
Jason
So we just started putting that in place. What I'm seeing is, you know, I thought people would be selling the houses right away and a lot of motivation. But what I ended up seeing, I did a sample last week of just a couple of days from last year. I said, how many of these leads are actually selling a year later? What I found is 27% of the leads sell within one year.
Justin
Oh, wow.
Jason
Which, which, which is a lot more than I thought. I think it's awesome. You know, you think you'd have more tire kickers being that you do in Google platform.
Justin
Right.
Jason
27% a lot. But what I also found, the 64% of those don't sign a contract till 90 days after they filled out the lead.
Justin
Mm, that's a great.
Jason
That blew me away.
Justin
Yeah.
Jason
Blew me away. Because now you have the opportunity, you get a lead in, you're like, oh man, this person's not motivated. They want retail. Of course they want retail. Wouldn't you? Yeah, but then, but then reality strikes them in the face. You know, that hole in the roof's not going to fix itself. You know that kitchen, you know, you haven't updated it for 50 years. You're not going to get the price your neighbor got.
Justin
Yeah.
Jason
So let's try and find a deal. And if the investors follow up, and I think more phone calls every so often, don't blow up their phones, but check back every month or two that month, three, four, five, six, you're going to see a huge advantage.
Justin
Well, the thing that you talked about is so near and dear to my heart with which is the proper expectations based around the data. Right. So for you guys to have the data that you did a couple weeks ago, this is a couple weeks old now, is 27 of the people that fill out the form sell within a 12 month period. What that says to me is someone who buys leads, but also educates people who buy leads, you need to nurture these people for a lot longer than you think you do. You can't make four or five calls or 10 calls and say, ah, man, I missed out on. There's nothing here. They don't. No. You got a Runway of 12 months to be nurturing this lead. And so what is the salesmanship? What is the follow up? What is the nurture that you're doing to do that? Do you have suggestions for your clients?
Jason
Yes, I have some suggestions. I'll give you. I'll give you a couple more numbers, though.
Justin
So let's do it.
Jason
Number one, it takes over 30 contacts on average to get a contract between text, emails and phone calls.
Justin
30 contacts with one person or. Okay.
Jason
You know, a lot of it's a couple texts in the beginning, but then, you know, we're tracking all the text messages, all the emails. Some of them might be a thread, but the average is over 30 times you've talked to a person before you get a deal. The other thing we found, going back to the 27%, another 28 list and don't sell.
Justin
Mm.
Jason
And you think that there's opportunities in there, especially the listings that don't sell. You get back to them. Hey, listen, how'd the listing go? It didn't work. I understand you tried to go with the realtor. Hey, let's revisit this. And I think it talks so much about having the personal relationships. Obviously, if you're buying a lot of leads, you can't have a, you know, real tight relationship with people. But having a system. Maybe Follow Up Fridays. I used to say in one of my old companies.
Justin
Yeah.
Jason
I was like, I don't want you guys doing new work on Fridays. Just follow up with your people. Hey, how's everything going? Make a few phone calls. Casual. How's everything? If they need your help, they do. If not, you're checking in on them.
Justin
That's right.
Jason
You know, one of our clients, this guy named Luis, he used to send out Christmas cards and New Year's cards to everybody. Birthday cards. Yeah, Anybody could find a birthday. Yeah, he'd send him a birthday message.
Justin
That's great.
Jason
And get a lot of deals from that. But he'd probably get about one or two a year.
Justin
But you already spent the money.
Jason
That's it.
Justin
So why not just go get the one or two a year and bring it to the bottom line? That's what people don't understand. That I'm very aware of. But I want people to understand what you and I are saying. If you already spent the money on the lead, treat the lead the right way. So, like, the way I do my books is I close my quarters out. So every quarter comes, my bookkeeper closes that out. Whatever money I spent, whatever revenue was made, the quarter is closed. Now, I might have bought a lead in January that I don't close until November. So it is bottom line free money for Q4. That. Because Q1 was already booked. It's already closed. I spent a hundred grand in Q1. I made 250 grand. That's closed. But a lead from that spend closes in November. That is a free income. That is free money because the book is already closed there. But if you treat it right, then you can actually close that. Like the one or two deals from the, the thank you card, the birthday card, the Christmas card, it's basically free money because it's so far down the path. The money is already spent, it's already booked. If you're doing your, your P and L correctly. Right. Like, okay, well, go get one. It's literally bottom line money to boost up your pinot.
Jason
Absolutely. I mean, you're so right on that. And you know, I'd use a very small sample size. Let's just clear that out. I wasn't going through, you know, a year's worth of data. This was me and Elizabeth going through Propstream, going through Zillow and just doing our own research, you know, so we're trying to do it quickly.
Justin
But no, wait, 27%. 27% of the people that come to you and motivated sellers are going to sell within 12 months from the 80% of the 27 did what?
Jason
Didn't sign a contract after 90 days.
Justin
After 90 days after. Got it.
Jason
And, and from 90 days to 160, it was about 20 something. You know, from six months to nine months, again, 20 something. And then it trailed off a little bit at the end.
Justin
So that first 90 days really is predominantly like, that's where you got to run as fast and as hard as you can to try to get that 60% curvature. And then you'll still get them over 40.
Jason
Some odd percent.
Justin
Yeah.
Jason
The first, the first 30 days. The first 90 days, only about a third of the leads go under contract.
Justin
Oh, I thought the ones that were deal.
Jason
Those 64 is all from the followup.
Justin
Oh, wow.
Jason
Which I thought it would be. I thought this was a curve that's going down this way.
Justin
It's actually going up, but it actually.
Jason
Kind of like curves up and curves up and it's even, but it's. But two thirds of it is, is after 90 days.
Justin
That is incredible.
Jason
And I never knew that before. I wasn't expecting that. And you know, but, but I figured, how are we going to figure out how lead quality is? And when I called investors, I'm like, oh, how's the lead quality? Oh, I didn't get any deals. And I'm asking, how's your last 10 deals, your 10 leads you got? And now I'm thinking to myself, that's okay, there's deals in those. You just got to do the follow up.
Justin
These, but you need to talk to them 30 times.
Jason
You need to contact them. But some of it's just text back and forth, some of it's follow up.
Justin
Some of it's just so, just so, just so I'm clear, because I think there's, there's some miscommunication in our industry. Not between you and I. Like, contact is when you reply to my reach out. Whether I call you and you answer. I call you, you call me back. There's some level of exchange because to me, outreach is outreach. So if you have 30 attempts to.
Jason
Reach the person, that's what I'm talking about. There's we sent out or the investor sent us. I would go through the CRM and I'd be counting.
Justin
This is what, how many times do you outreach to Jason to find Jason.
Jason
But for example, if I go, hey, Jay, how are you? And then you go, oh, I'm good. I go, oh, good to hear what's going on. I would count each time I send a message in that number.
Justin
Yep. Okay. Okay, so, but now I call that a contact. So the initial time that you either respond to me.
Jason
Right.
Justin
Or answer my phone or whatever, now I have a contact. Now you're just saying there still needs to be 29 more back and forth.
Jason
Yeah, yeah, okay, I get it. I'm saying that's what we're seeing on average, some of, some of them, it's one call, hey, I'll be in the neighborhood. And I'm going, yeah, you know, other ones are, you know, you have your follow up emails that are going out every month. You got a text message chain back and forth. You know, you do an appointment, you call them back. Three months later you do another appointment. So all of it's going to be different. Depends on the seller and what they need. Of course, on average we're seeing over 30 contacts get those contracts.
Justin
So this is how do you make your client be better? Help them understand the numbers, help them understand the expectation of what happens when motivated sellers give you leads. Well, you're buying them, they're not giving them to you. But you buy the lead from motivated sellers don't have improper expectations. Oh, I bought 10 leads, I got nothing. This doesn't work. Absolutely not. How many times do you call them? How Many actual contacts did you make? How many back and forth exchanges, how many offers did you make? Like there's so much more that goes into it than just the lead.
Jason
Oh, no doubt about it.
Justin
And unfortunately the lead providers like yourself in, in your industry, unfortunately, you end up getting the blame. Oh, these aren't good leads. And they're not motivated sellers. No, they're not motivated. This second fair. They want retail price. I got it. But again, nurture that sequence. We're in a time in, in event business. So like you just said, you have a client that sends out Christmas cards. It's an event. There's something happening that could trigger, hey, this guy's been reaching out to me all year long. I have, you know, Christmas, I just lost my job, this, that and the other. I need to bring back some money. I'm going to sell my home. Well, that, that postcard triggered the event that happened to the seller.
Jason
Yeah, that's exactly it. You know, we just, once you get the data and you have your systems, it changes everything. And what we see is a lot of the investors who go on the appointments do really well.
Justin
Yeah, you know, demand person to person.
Jason
Person to person. Yeah, but we have so many guys who do virtual. You know, in other markets they all, they also do well. But when you start getting the virtual, when you start getting into the, you know, to the larger companies, it's all the systems, it's all the follow ups and that's what makes them successful. If they want to talk to a person originally and then they just want to go through and follow up their sequence and they're trying to, everybody's trying to get the deals faster. You spending the money on, on, on your ads, you want a quick return, but if you can convert a few later on, it just, it changes everything.
Justin
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Stripe Representative
Stripe is the go to choice for AI companies. From early stage startups to scaled enterprises, 78% of the leading AI companies use Stripe to go to market quickly and scale globally. That includes pioneers like Nvidia, OpenAI and Perplexity. Stripe has developed cutting edge tools to improve everything from fraud detection to checkout optimization. Whether you're aiming for incremental gains or planning for enterprise transformation, see how Stripe.
Wix Representative
Can help@swepe.com Running a business can be exhausting. Building your website shouldn't be. With wix, you can express your ideas, give direction, then leave the heavy lifting to AI, from site creation to branded content and images. Have fun with the details, customize what you want the way you want, and manage your whole business from a centralized dashboard with expert AI tools. Build scale and enjoy the incredible results. You can do it all yourself on wix.
Jen
Jen's the mother of two teens. Her online shopping cart is always full of amps and auxiliary cables, so you might think she's funding her kid's garageband, but. But what you don't know is she's actually the one shredding on stage. With TransUnion's 360 degree view of consumer identity, you can get a clear picture of your marketing audience and reach people like Jen with messages that are more headbanger, less homebody. See how TransUnion is bringing clarity to marketing chaos through deeper insights, smarter reach and Precise measurement@transunion.com Clarity in the summer.
Oregon Lottery Representative
All of Oregon is our playground thanks to our incredible park system. That's why it's so cool that Oregon lottery gameplay like video lottery or cash help support tons of parks. Projects statewide like accessible trails at Silver Falls State park or upgrades to your favorite dog park in Newburgh. It's just one way a little lottery play for many Oregonians can add up to a lot of Good. The Oregon Lottery. Together we do good things. Lottery games are based on chance and should be played for entertainment only. Must be 18 or older to play.
Justin
I can't tell you how many times the most I've ever been in front of my skis. And when I say in front of my skis, I've spent money on marketing and the money hasn't come back yet.
Jason
Okay?
Justin
So the most I've ever done that is about a quarter million dollars. It was. I was like, oh, my God. But every time, I'll tell you every time, if you're listening, it always comes back over time. Where people get crushed is when they get in front of their skis. It could be 25 grand, could be 100 grand, or even in my case was quarter million dollars. And they stop marketing and they stop working the leads. And that combination is deadly. That's where people lose a lot of money, is because the leads are already in your database. And if you give up on working those leads, we do deals all the time that the lead is six months old, the lead is 12 months old, the lead is two years old, and we'll close them because we have a nurture sequence. And again, that money has already been spent. So go get the money back. Right. Cover your cost. And so I would encourage everybody to realize, like a. Be aware of your financial situation. But also, you know, you need to understand the KPIs that Jason's talking about of how are you going to go get those deals? How are you going to be able to monetize and get your money back? Because unfortunately, people stop spending money and they kind of get frustrated and quit, and that's where they're going to lose money.
Jason
Absolutely. I'll tell you something too, though. Let's not discount those. A lot of people do put it in for. For an urgent need. Yeah, right. And for those, you know, you want to, you want to get on those right away. So we talk about the nurture sequence, obviously, super important. The other thing is speed to lead. So if you're getting a lead in, you should be calling, you're eating dinner, excuse yourself, make the initial phone call.
Justin
Absolutely.
Jason
You know, you're in the car, pull over to the side of the road. Don't kill anybody. Make that phone call.
Justin
That's right. I tell, I tell my team, like, I don't care about weekends. Like, not in our space of real estate. I think there's a lot of people who like, oh, I. I own a business. To have more time. I gotta shoot you all you Guys, straight owning a business actually goes the other way for a long period of time is you actually have less time. And. And because like I was talking to my general manager the other day is some leads came in rather late at night. My time now I'm east coast and he's in Arizona still. So I literally saw the leads come in and I called them and I said, you need to go get these. Not for any other reason, but I knew he would do it. Right, because it was what, nine o' clock my time. So seven o' clock in Arizona. Or maybe it was six o' clock.
Jason
Six or seven, depending on the.
Justin
But my rest of my team would have been like, I mean, it's six o' clock, right? Like, I'm done for the day. And I'm like, no, you're not. Like, I just spent money on that lead. Yeah, go get that lead.
Jason
I'll tell you something funny. Josh and Tiffany say that a lot of the leads that they see close were from the nighttime. I didn't take it track any Data on that 100. But you know, think about it. If it's keeping a person up at night, if they're worried about it. Now, I'm not saying call somebody at 2am if they do that, but maybe a text if they fill out a form. Yeah, you know, but be on top of it. Let them know you care. Hey, let's chat tomorrow. You want to talk now? I can. Most of it doesn't come in at that time. You know, it's more normal, you know, normal hours. But if somebody's doing it late at night, give them a call. They obviously have a concern. That's why they're filling it out.
Justin
There's no doubt. And the weekend's the same. I think there's a lot of. And I don't have my phone on me, but I think there's a lot of people that need to get those notifications on their phone. Because as the business owner and your clientele is made up of, what is it? Kind of a mesh of like real businesses that have acquisition teams and the solopreneur who's doing it themselves.
Jason
So we have a very wide spectrum. We have, you know, big, big time acquisition companies, a couple funds, and then we have, you know, one man shops where I'm telling the guy, hey, man, you need a va. Yeah, you got to be talking to people. You're a great person, but stop doing paperwork.
Justin
Yeah, well, but I would tell that same person is, you better be seven days a week, you know, 24 7. Because your lead comes in on Saturday at, you know, 2:00pm in the afternoon when they're out with their family. Like you said about dinner. Hey, excuse me, guys, I got to. Let me make this call real quick because you spent money on that lead in that lead. Speed to lead. You just said it like, there is no, like, oh, it's my daughter's birthday. I'm gonna just not like, to me, these are some of the sacrifices of being a solopreneur, a one man shop, until you have leverage. Like, you need to get on that lead. Like, what's your average cost per lead?
Jason
So our average cost for leads, about 175. And people, our minimum now is 150. But I'll tell you one more part about that. The you can turn off the system anytime you want. So if it's your daughter's birthday, you.
Justin
Can stop the lead.
Jason
You can just put pause for a couple hours. I have a guy in California who always turns off when he's in traffic. I'm thinking it's the best time to call, but probably better. He's not talking on the phone, but you can turn it on and off whenever you want. You have full control of that.
Justin
Yeah.
Jason
So I think toggle it off. Yeah. I just had my daughter's birthday and if I was on the phone there, I would have got. I would have got a lot.
Justin
I agree. Listen, not only from the kids that you marry, parents too, you know.
Jason
Yeah. So you could turn it off, turn it back on. But if you, if you're on and you get that lead, like you're saying, you just got to get on that.
Justin
But here's where I'm. I'm kind of a psycho, you know, because I. Most people are going to do what you're suggesting. They're going to turn it off. Oh, Saturday, I have a family day. And I say that because to some extent you're right. Like, we all do this so we can have more time with our wife and our children. So yes, you should be present. Right. But the reality is if you know a half of the community is pausing it and you didn't, you're likely getting cheaper leads, better leads, and you're going to be first to the lead because Jason paused his. I got the lead. Now I call him right away. You might end up being able to find that lead somewhere else or whatever. But I'm first to that lead. And if I'm good at my job, I'm going to get the deal. Right. And so absolutely, I'm just A little bit more of the psychos. Like, dude, this is a seven day a week business. And until you're at a point of leverage, which I love the idea of at least having a. There's companies, I haven't used them in a long time. What are some of the, like Ruby something. Call Ruby. They're just answering companies.
Jason
Okay.
Justin
So if someone comes in, you don't.
Jason
Want to do that with, with these leads.
Justin
Right.
Jason
And so what you're saying is, right, once you get to the second part, once you have, you start building your company, you have a second person who can do the calls.
Justin
Yeah.
Jason
Think of it like doctorships. Right. You're not, you're not going to get 50 leads from us a day.
Justin
I love it.
Jason
Right. If you think about a county, right. So we're in Miami here, we might get one or two or three leads a day max. And that's going to all the investors.
Justin
Yep.
Jason
Maybe it's a few more if it's a busy day or whatever, but you're not getting that many. So when they come in, you got to treat them like gold.
Justin
Yeah, I, and that's why I'm saying, what I'm saying is, you know, me and my wife have a pretty solid understanding. I'm not necessarily in that game of like dealing with the seller leads, but I have multiple businesses that run at a pretty high level and when I have to take a call, I try not to. But if I have to take off, take a call. Like it is what it is. Right.
Jason
Listen, do you like this life, the real estate lifestyle? Me is my background is a cpa.
Justin
Okay.
Jason
And what I saw is the people who had wealth longer than just they were. You know, you have your doctors, you have your business owners, you have your whatever talent, you know, NBA player, but the people who had wealth long term in the kid, in the kids. And after something happened, I had a magazine executive, for example, you know, went the way the dinosaurs in magazines, I feel like. But she owned real estate in New York City, so she was fine. All of a sudden she's not making the same living, but she's okay as opposed to it. So real estate gives you that lifestyle. It's not a quick thing.
Justin
Yeah.
Jason
But it, but it gives you that easier lifestyle, more time to be with the family. But that being said, when you have to take a call, you have to.
Justin
Do it and that. And you know, you guys are great because of a lot of different things, but giving some flexibility on when leads come in is a really big highlight. Right. Because Sometimes you don't have a choice. Now the other, there's competition that you guys have that you could just buy a lead outright right then and right there, and that's fine, but like, I just like the ability to just have leads flowing. Do you guys agree? Giving all the data you guys have, I take a wider range shot. And what I mean by that is I'll give you an analogy. I believe instead of being very specific in one corner of the hemisphere, like only focusing on deals that are pre foreclosure, doing direct mail, hitting pre foreclosure only, it's very tight, very raw. You can have big rips. You might be able to make a couple million dollars a year doing that. My philosophy is I want wide, I want the whole Miami Dade county lead opportunity for the whole damn county. And I want as many leads as possible because my belief is I can. So if I gave you five basketballs right under the basket and I have 100 basketballs at half court, who has a better chance of making six shots?
Jason
Obviously you, because you can't even exit.
Justin
Yeah, exactly right. And that's my philosophy is like, fine, I am much further away. I understand that. But I have a hundred shots on goal. I'm gonna bet I can make six before you. Right. And do you have any data kind of supporting like the more lead flow, the better off you're gonna be?
Jason
I don't have any data like that. I haven't tracked it. But I, I do believe in lead flow. Some people say, listen, let me own my market, right? Others are like, hey, listen, I'll take any market in the Sun Belt or any market in upstate New York or Northern California or, you know, take 92 cities that have a, or counties that have a population over, I think there's 100 or 200,000 and they'll do anything there because there's enough demand. So I like the wider thing. I, for me, you know, we do a bidding system. So some leads can get expensive. You know, San Diego gets expensive from time to time. But for me, I'd rather spread it out, get leads at 150 and have like you said, more shots.
Justin
That's right.
Jason
And then to further on that, you want to have more, more ways to do a deal. So if you're just doing a wholesale, everybody with no equity, you can't work with anymore, Right. If you're doing just doing subject to, you're not gonna be able to do all the deals. We have a lot of guys in Texas who do subject to. They love Our leads. But it doesn't work. If that's all they're doing. If they can wholesale a few, if they can buy a few and flip em. Now all of a sudden, the numbers just back out so much better. They're getting those three. 4x returns.
Justin
That's right.
Jason
As opposed to creating a note and just breaking even. People who want a higher number, novations. You know, it's phenomenal doing those because now all of a sudden you can get them a higher number and still make a fee and everybody's happy.
Justin
Yeah.
Jason
So the more flexibility you have and the more things you can do in the wider range, the more success you're gonna have to be. And listen, it takes more training. You have to learn more. Right. You need a good coach, you need a good mentor. You need to read a little bit of YouTube. University probably doesn't help.
Justin
Sure.
Jason
You know, but if you're willing to expand and improve yourself, the opportunities are there. And this, this is not that hard.
Justin
Well, this is where I tell people, like, your type of clientele is on the newer side. Right. So I built a community called REI Live Co. We talked about it a little bit earlier. The whole point of that community is I'm not charging ten grand, I'm charging $200 so I can help your clients actually convert the leads. Right. So then they're buying leads from you, and I'm helping them convert them because I'll actually comp the properties, call the homeowners, and they'll watch me do versus me. Just saying, oh, here's what you should say. Here's your script. Go do it. Right. And the whole point being is I think there's a disconnect right now, specifically on the newer side. Right. Your clients who are, you know, the Tiffany and Jot, like they're dialed in, they have operations. There's plenty of clients you have like that. But the people who are out there buying leads and spending money. I've been a coach for over a decade. You said the reason why this comes up is you talked about someone should get a coach and everyone should, but you don't have to pay 10, 15, $20,000 for a coach. There are communities like REI Live Co that I'm happy to help you work the leads you're getting from motivated sellers.com, like buy it from Jason. Go to motivated sellers.com right now, buy leads, and then I'll help you work it until you have the confidence enough to just like go right to me.
Jason
That's like amazing mentorship. Right? You've been there, you've done that. You know they're going to learn from doing. To me, like, no, no good deal goes unfunded. Maybe that's not true, but maybe it's no great deal. But when you have coaches, when you have people in your corner, when you have mentors, right, whether it's 200 bucks or 10, doesn't matter how much they're spending on it. When they have people who've been there and done that, it's just another fresh set of eyes. And then plus they're learning from you. So I've learned real estate from a lot of people, right? Every single person. There's a lot of things I disagree with, but every single person, I'm extremely grateful for sure, because I've learned so much. And then when I talk to investors, I'm like, hey, you should do this or talk to this guy. Now all of a sudden it's coming full circle because I'm able to pay it forward.
Justin
Yeah.
Jason
And that lead that they spend money on that they're not happy with, all of a sudden, hey, this is an opportunity for you. This isn't just a waste of money. And now that seller's like, oh man.
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Justin
A bad idea.
Greg
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Jen
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Jason
One they love, the other they hate.
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Jason
Hate waste.com problem so the whole idea is that just everybody's going to win from it.
Justin
Everyone. And you bring up the point that we've talked about. But like if you understand how to be dynamic and how you exit the potential of the property, a lot of people, I use it in a very specific language. You got to look at the potential of the property. If you understand the potential of the property, then you understand whether you're going to novate it, whether it's a wholesale deal, fix and flip long term rental, short term rental. Right. Or you do house hack. Right. Is a house pad split. Like there's so many different diverse ways to find the potential. And so pigeon holding yourself to do some Mayo formula, like 60% of ARV minus wholesale fee, minus rehab, you're just going to convert. Like if you say one out every 30 is what you're seeing on average or whatever it is we see about.
Jason
1 out of 15 leads will come to a deal.
Justin
Right. So the person who's a one trick pony will be like one out of every 30.
Jason
Yeah. So, but, but that's not, it's not full in everything because if you look at your, your burr guys, I was just talking to one of the guys yesterday. I'm like, listen, you're not going to get one out of 15. Like I'll, I'll tell you, you're not going to do that. Good. And he's like, all right, let's work some numbers. And we ended up saying let's, let's be conservative is 1 out of 40.
Justin
We just figured out for the Brrrr.
Jason
Model for the to get a deal.
Justin
Yeah.
Jason
And it would cost him six grand for the deal. And we started looking at it, we're like, wow, how much equity did you get out of that? Oh, you got seller financing for you. Oh, you have cash flow for it. So that might take you a little bit of time to recoup your money in terms of cash flow. But his whole thing is building wealth and having rentals long term. And I'm like, you're not going to Want to acquisition?
Justin
Think about what you just said. It's six grand to get his deal. So 40 leads, one burr. Let's just say he buys it for 100 grand. I'm making it up. So say, look, I'm buying you for 106 grand.
Jason
Yeah.
Justin
It's a part of your acquisition.
Jason
Exactly. Right.
Justin
Right. So your remodel. So because buy rehab it. So your rehab is fifty grand. Fine. Put the six grand on the rehab budget so you have a fifty six thousand dollar rehab budget. Like the point being is it's a cost of the deal. We all have costs, whether it's rentals, fix and flips, wholesales. So you just got to figure out how to attribute the cost.
Jason
That's it.
Justin
And if people understand how to attribute the cost, your background's being an accountant. So it's not that hard. I can underwrite a deal and say, okay, for every six grand I spend, I'm buying a rental. It now is like, how fast can I spend six grand? Because it's not very expensive.
Jason
And you look and you compare it like the mls. Listen, realtors have, are super important. Help me get into my house with my wife and my kids.
Justin
Sure.
Jason
You know, they screw up a lot of deals. Sure. You know, and, and it annoys the seller and the buyer because you have, you have more people in the way. Right. You want to have it kind of shake out a deal, figure it out. And here you're talking directly, hey, what do you need? What do you really want? You know, Realtors pitch is, hey, I'm going to sell it for the most money the fastest. But is that always what the client needs? You know, do they want to wait for the listing, the pictures and all that? Here you're talking directly, hey, do you really need the most money or do you need a way out of your situation? You know, do you need, okay, you want to get the most money, but do you need it right away? Well, no, I just need to live off of it. So maybe I can give you more over time. And when you're talking directly to a person, you just, you just get rid of that whole telephone game of mis mixed messages and everything.
Justin
Absolutely. Yeah, it's, it's really important. I mean, motivated sellers.com, by the way, again, it's motivated sellers.com but finding the ability to nurture the contact is huge. Talk to us a little bit about what you guys are finding with the best sales guys in the space. Right. If you're able to get the lead. And then you're also good at the negotiation part, the numbers, I'm assuming are going down.
Jason
Here's about 10. The best sales guys. The best sales guys are not the best sales guys. Right. And I don't know if I'm contradicting myself, but I was just at the car dealership a few months ago and those are true and true sales guys through and through.
Justin
Those guys sell.
Jason
If I had a car dealership, I'd just go in there and hire everybody. They're phenomenal. In our space, it's different. Be a problem solver. Be empathetic. Understand the person. I'm very big on 7 Habits with Stephen Covey. Right. Seek to understand and be understood. Right. So if you're understanding a person, the numbers will work themselves out. The deal will either work or it won't. Yeah, right. You do the best you can. They're going to try to do the best you can. You can work out a deal if, if it's, if there's a deal to be made.
Justin
That's right.
Jason
But if you understand a person, and this is what we're seeing with, with investors is you understand the person, you understand what they want, then you negotiate, you can, you can figure something out. But to me, the, the ones who are, that's most successful are the ones who take to understand the, the client's situation.
Justin
That's right, yeah. Is there anything that you feel like listeners, viewers should really understand about motivated sellers.com? i just believe, you know, we need to find more opportunities. And motivated sellers.com is a great place for us as investors to find those opportunities.
Jason
There's two ways to this. I give two messages here about a quarter. We have 1800 active investors. A quarter of them are those big guys. Right. But the other 75% are five or less people. And a lot of them are one and two man shops or a guy who's doing it after work. Right. If you're new in the industry, we just started the nationwide leads. Use that, use those as practice. It's 30 bucks now. It's going to go up. Take advantage of that. Get some practice. Hey, Justin, help me underwrite this deal in, you know, a thousand miles away from me.
Justin
Right, right.
Jason
But now all of a sudden you're practicing, you're learning the industry, you're learning the numbers for a lot less cost.
Jen
Yep.
Jason
Right. If you're in an area and you want to get leads, set a monthly budget, maybe it's a thousand, maybe it's five thousand, maybe it's twelve, whatever it is, go and try and see a Bunch of leads. If you're one of the bigger guys, dude, buy into us for a couple of months. Right? Go in and put an effort in. Right.
Justin
And what do you tell people about, like, how long should they test you guys out? Right. I mean, I have my answer, but what, like, because I know, I hate when people go to motivated sellers dot com. They buy some leads for a month. Oh, I didn't really get much or whatever. Not really. That's not a Runway. You gotta give yourself a Runway of really trying a marketing channel.
Jason
So last year I saw there was 200 investors who bought one lead and it drove me crazy. Yeah, we had, you know, 2,000 something. I don't remember the number bought leads from us, but 200. So 10% bought one lead. I'm like, dude, don't waste your money on that. Yeah, you know, I'm sure maybe one or two of them got a deal. And maybe, maybe. But.
Justin
But they would come back if they did.
Jason
Yeah, I don't know. But, but, but the ones that are buying a lot, it works. I'd say to me, I would say buy 30 leads. That would be my number. And see what.
Justin
Give yourself a budget of 30 leads. 30, and you're averaging 50, 150 a lead on average.
Jason
Right, right. 4, 500 bucks.
Justin
Then I, I think that's a fair Runway. And the reason why I say that is because I believe if you're going to do a marketing strategy at a bare minimum, minimum, minimum, minimum. You got to run for 90 days. Right. Continually spend into it, continually bring in leads and focus on your nurture and follow up.
Jason
I bet on your 90 days if people can stick out 90 days, even if at the minimum, because leads can be more than 150. But if they go 90 days, way more than not, and this is my bet, would be really happy with it. Now, they might not go full time with a huge budget, but they're going to like, I want these leads. I'm talking to people, I'm getting deals.
Justin
Well, and because at the end of the day, if you did it, seriously, you're going to have real lead flow every day, every week, every month. And then it's just a matter of conversion. Are you able to convert the deal and convert the list or lead? And that's why I tell the people, like when we go into any new marketing channel. So probably the newest I'm aware that we've tried was TV.
Jason
Okay.
Justin
So I've never done TV. This year we did TV or end of last year we did. So. Q4 of last year, we started TV, okay? Because I was like, dude, everyone, you know, people are doing it, they're finding success. Let's try tbl. I've done everything. Ppl, ppc, direct mail, cold calling floors. I built my, like, I've done it all. I've never done tv, so I tried that. That's the most recent, like, marketing strategy. I said if I can go 90 days and or up to 6 months and break even, it's a keeper. The reason being is because then I know over a longer Runway, all those leads will turn into profitability. Right now, not everyone has the luxury of I'm 20 years in this business, right? And so I just, I have a team, I have people. Like, I'm different than a lot of people. But how I look at it is similar to how I believe most people should go do motivated sellers.com for 90 days. If you break even from profitability's point, keep going because now you still have a database of leads that you can continue to work while also bringing in new leads. That's where the profitability comes because you're bringing in the old leads that convert and still breaking even on the new leads over time. You look back at the end of your year, you will be up at a minimum of 3x because there's 4/4. So if you bring it, break even on quarter one and profitable for three quarters, you're going to be at a 3x almost every time. I guarantee it. Challenges getting them to go for 90 days.
Jason
That's it. Now I'll tell you, I want to see people making money in the first 90 days. That's it. I want, I want more gravy after the first 90. But that first month I want to see some deals.
Justin
I got deals.
Jason
I tell you, I'm.
Justin
That's right.
Jason
You know, but it's okay.
Justin
To me, I would say, I would make the argument make money. It doesn't have to. Doesn't have to be profitable, right? If you spend three grand, you don't need to make nine. Like if you did a deal and you collected a check and it proved system and builds confidence, then you got to keep going. It works. So just get more efficient and better at it and keep going. Back to motivated sellers dot com.
Jason
Definitely. Definitely.
Justin
Dude, I appreciate you being here.
Jason
Thank you so much for having me. If anybody wants to reach out, I'm jason@ motivatedsellers.com yeah, happy to talk to everybody. And you know, it's so much fun this industry and I appreciate being here.
Justin
Of course links are going to be all below here on YouTube. You'll see all the links go to motivated sellers.com this is Jason. I'm Justin. If this was cool or you think someone needs to go check out motivated sellers.com share it with at least two of your friends. We'll see you on the next episode.
Jen
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Hear that?
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Greg
Greg's Car Shopping and since he lives in Florida, your marketing's probably pushing something a little sporty. Too bad you don't know he's planning a move to Alaska. Turns out marketing without a clear picture of your customer is like driving a convertible in the Arctic. A bad idea. Learn how TransUnion's 360 degree view of customer identity is bringing clarity to marketing chaos through deeper insights, smarter reach, and Precise measurement@transunion.com clarity Our state has changed.
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Podcast Summary: The Science of Flipping
Episode Title: Why You’re Not Closing Seller Leads (Even If They're Motivated)
Host: Justin Colby, Bleav
Release Date: June 6, 2025
In this insightful episode of The Science of Flipping, host Justin Colby delves deep into the common challenges real estate investors face when attempting to close deals with motivated seller leads. Joined by Jason from motivatedsellers.com, a leading pay-per-lead platform, Justin explores the intricacies of lead generation, nurturing, and conversion strategies essential for turning leads into profitable deals.
Justin introduces Jason, an expert from motivatedsellers.com, highlighting the platform’s specialization in connecting real estate investors with homeowners eager to sell quickly. Jason emphasizes their focus on the top five categories of motivated sellers: divorce, probate, pre-foreclosure, tired landlords, and health and safety issues.
Jason: "We target everything from divorce to probate, pre-foreclosure, tired landlords, and health and safety issues. People need to move. That's what we're targeting." [01:57]
Justin and Jason discuss the competitive nature of the real estate lead generation space. Jason compares the market to a crowded street with numerous bars, illustrating that while there’s high demand for leads, the supply often falls short.
Jason: "We send out about 500 leads a day and we're asked for probably about double that. What makes us different, we use the entire Google platform." [02:57]
Jason explains what sets motivatedsellers.com apart from competitors. Key differentiators include:
Jason: "We try to be super helpful for investors... like, I have the perfect guy for short sale, for subject to, just give them a call and work the deal together." [04:08]
A significant portion of the discussion centers on the necessity of nurturing leads over an extended period. Jason shares compelling data indicating that:
Justin underscores the need for investors to manage leads with patience and strategic nurturing rather than expecting immediate results.
Justin: "You can’t make four or five calls or 10 calls and say, ah, man, I missed out on. There’s nothing here." [13:23]
Using data from motivatedsellers.com, Jason reveals surprising insights:
These statistics highlight the importance of persistence and consistent follow-up in converting leads.
Jason: "The average is over 30 times you've talked to a person before you get a deal." [13:33]
Justin and Jason discuss various strategies to enhance lead conversion rates:
Jason: "One of our clients, this guy named Luis, he used to send out Christmas cards and New Year's cards to everybody... and get a lot of deals from that." [14:17]
Speed to lead—the promptness in responding to new leads—is emphasized as a critical factor. Jason advises that the first few hours after a lead is generated are crucial for setting the tone of the interaction.
Jason: "If you're getting a lead in, you should be calling... make that phone call immediately." [25:41]
Justin echoes this sentiment, stressing that quick responses can significantly increase the chances of closing a deal.
Justin: "If you're going to do a marketing strategy at a bare minimum... you got to run for 90 days." [45:42]
Diversifying investment strategies is discussed as a means to maximize deal closure rates. By not limiting oneself to a single investment approach (e.g., only BRRRR), investors can better leverage the varied opportunities presented by different leads.
Jason: "The more flexibility you have and the more things you can do in the wider range, the more success you're gonna have." [34:35]
Building genuine relationships with leads is crucial. Understanding their unique situations allows investors to tailor solutions that meet sellers’ needs, thereby increasing the likelihood of closing deals.
Jason: "If you understand a person, you understand what they want, then you can negotiate and figure something out." [43:35]
Justin introduces his community, REI Live Co, which offers affordable mentorship and support for investors to improve their lead conversion skills. He emphasizes the value of learning through doing and the importance of having a support system.
Justin: "If you're buying leads from you, and I'm helping you convert them, because I'll actually complete the properties, call the homeowners, and you'll watch me do versus me just saying, here's what you should say." [36:09]
Jason: "It's like amazing mentorship... you're able to pay it forward." [36:50]
The episode concludes with key takeaways for real estate investors aiming to improve their lead conversion rates:
Justin: "If you did it, seriously, you're going to have real lead flow every day, every week, every month. And then it's just a matter of conversion." [48:28]
Jason: "I'm extremely grateful... because I've learned so much... able to pay it forward." [36:50]
Justin and Jason reinforce the importance of treating leads as valuable investments and maintaining a disciplined approach to follow-ups. By implementing the discussed strategies, investors can significantly enhance their ability to close deals with motivated sellers, thereby achieving greater success in their real estate endeavors.
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