← The Squeeze
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The following podcast is a Dear Media production.
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Hello, Lemon Drops. Welcome to a very special episode of the Squeeze. You may realize it's not Wednesday and there's an episode, a new one. And I'm super excited because this episode is truly a bonus episode. Because today I'm going to sit down with Antigone Davis. She is Meta's vice president and global head of safety. And Meta has some really cool stuff going on. They introduced these teen accounts last year, but what it is is these teen accounts have built in protection which limit who can contact teens and the content that they see. Meta believes that parents should be able to control their teens experiences on social media and wants to make it easier for parents to do. To do that with supervision tools that let them block their teen from using Instagram for certain time periods, which I love because we could all use that no matter what age you are. But it also will limit their overall time with as little as 15 minutes a day. With supervision, parents can also see who their teens are messaging with reports they've made and more teens are automatically placed into teen accounts. And teens under 16 need a parent's permission to change any of these settings to be less strict. Instagram is adding additional features to teen accounts, including new restrictions for Instagram Live. Antigone is going to explain all of this and more. And I'm just super proud of Meta and had a great conversation with her. So I'm excited for you guys to listen. And Tikani, welcome to the Squeeze.
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A
Thank you for having me. Tiggy.
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B
That's what I'm gonna call. That is literally the cutest nickname ever I think I've ever heard. And I'm not just exaggerating. That's so cute.
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A
Thank you. My name is Greek. I'm not Greek. And I was just in.
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B
Say I'm Greek.
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A
Oh, you are?
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B
Yeah.
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A
Oh, wow.
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B
Yeah, but my. My name doesn't sound.
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A
Your name doesn't sound Greek?
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B
No, my middle name's Renee, which is after Irene, which is my nana's name is Greek and that's Greek. No. Yeah, my name just sounds very white. Very white and not fun. Okay, so we start each episode off with this jar. We do a game called Citrus Got Real. If you want to pull out one of those little pieces of paper, not.
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A
Knock this over to do it. Okay. I went for the closest, easiest. I hope I didn't get set up. You're gonna actually expect me to read this with my old eyes. Okay, let's see if you could go to dinner with one person dead. Or alive. Who would it be? Oh, gosh. I don't feel like I'll be able to do anything that isn't hugely trite or said so many times before. I actually would want to sit down with Jesus, which I know sounds crazy, but I feel like such a good.
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B
Answer that literally saw my answer at all. That's so. I. I'm. I'm horrible. I should have. I should have done that too.
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Well, here's why I'm not. I don't consider myself a hugely religious.
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B
Yeah.
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Person. But I think there are some really important teachings around forgiveness and grace.
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B
Yeah.
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And I would just like to hear more about it. And I think that there's just a timeliness to those messages that I think all of us could hear.
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B
Yeah. And that's probably.
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I mean, it's so trite.
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But. Yeah. No, that was. His thing, was forgiveness and kindness and letting you know anyone and anyone in and feel love. So he definitely knew what he was doing. I think mine. I was gonna say right off the bat that came to my head was Mark Wahlberg. Because I have. No. I actually just put him down on a form I was filling out, and it was. It was. The question was, like, who. Who would your dream, like, mentor be? And it would be him. Just because I feel like. I just feel like the guy is just, like, good at everything he does. And he's so motivated. He wakes up at 4am, gets a workout in. We were just like, by. He was golfing at a community we were staying at, and it was 8:30 in the morning and have. I was having coffee outside and he drives up and is on the 17th hole and it's 8:30 in the morning. Like, he's already golfed. He's worked out. He's like, working. He. I don't know, has a family. And like, I just. He just seems like he's so sweet, says hi. Like, he drove past multiple times.
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A
Him. Or if you get to have that dinner, will you just ask him, like, does he ever just do something like, binge watch?
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B
I know.
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Something for really. So I could just feel a little bit better.
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B
Right. I know. I know. He does. He does so much and is like. So he honestly reminds me of, you know, when people. When people become sober, they just have. When sober people also just have this energy about them. And he may be sober. I'm not sure. But that's just like. He just has this, like, energy and light about him. He, like, is so passionate about everything he does. And he loves working. And I'm like, this is just. I would just love to, like, be inspired by him, honestly.
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A
I think it really has to do with a commitment, a commitment to kids. And I think hard to know exactly why I got into the work. I would say maybe the reason that I feel like I do well at it is that I am a parent. I parented my daughter's 27, but when she was a teen, this was at sort of the beginning of tech and social media really taking off. And so I very much associate with how parents feel. Sort of the fear that they have, the. The worry that they have, the guilt that they have with technology. And then I also kind of really remember what it was like to be a teen. Like, I still feel a lot of that. Like, I can remember the insecurities that I felt. Yeah, I think that combination is really important to figuring out how to do this well.
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B
Yeah. Yeah. What, like, is that what initially kind of drew you to. It was just truly like, being a mom and wanting to make sure your daughter was safe on the Internet?
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A
Yes, certainly. Although I. I probably failed a lot as a mom initially, I was definitely a mom who did went with the, like, fear. Like, create fear so that at first, my daughter was coming to me every minute with her phone.
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B
Yeah.
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Which is probably not the best technique, but we did find that healthy balance eventually.
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B
Yeah. That's funny. I feel like my. My mom was very similar in that regard, but, like, with the most random of things. Like, I had a fear of the gas station for so long and of banks. Like, she was like, always check your surroundings. So I'm always, like, looking around. That's why I was like, I always remember where we park. I always, like, I'm so visual. And my husband's like, how do you remember these things? I'm like, because my mom instilled fear in me. I thought I was going to be taken every time I went to the bank or to the gas station. So I think in the moment, maybe it was, like, a little scary for us. But I think now as adults, your daughter is probably, like, mean is thankful.
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Let's hope so. My mom did the exact same thing. I remember walk. I walked to school where I lived, and I remember walking, like, maybe like, 20ft away from the sidewalk because she made me totally afraid someone was going to yank me into their car.
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So, yeah, it's those things. But we're grateful for that.
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Yes.
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Because we're safe now and we have the awareness and we carry that with us in our lives. But as you said, you have a background in law, in education and child advocacy, how have those experience kind of shaped the way you work at Meta?
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A
It's a good question. I think probably you think, what's the common theme between all of those? I'm not sure there is one, except I think what all three of them have probably taught me is meeting people where they're at. If you think in the context of law, a lot of the way law is written, particularly contract law, is written really to which party is in the best position to take action, or who holds the information that's needed to hold them to account. In the context of education, you have sort of, you know, you have different kinds of learners. So some are auditory, some are experiential. You want to really adjust your class to think through, you know, who are the learners you have in your, in your classroom, and how do you meet them where they're at so that they can learn. And the same thing when you're an advocate or someone who's working in the context of social work, which I didn't do, but you're really trying to find out where that people are at and meet them there. Yeah, and I think that has played a role in tech in the work that I do at Meta. So, for example, like, we just launched something called Teen Accounts. Yeah, Teen Accounts are really designed to meet families where they're at to address the concerns that parents have while understanding how teens are actually using our platform.
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B
Yeah, yeah, those. Those started last year in 2024.
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Yep.
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Okay, great.
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September of 2024.
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Can you kind of share with us what makes those accounts different from regular?
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Yeah, absol. They're really designed to be an experience for teens that's in a way kind of guided by parents, even if a parent is involved. So the new settings speak to particular concerns that parents had, which were who is contacting their teen online, what's the content that they're kind of engaging with? And as every parent will tell you how much time they're spending online. So the accounts are private by default. So if a teen is comes to Instagram, they're put into a private by default account. That means that they have to approve who follows them. If you don't follow them, you can't see their content. We have a sensitive content control, which is designed to basically filter out content that you might think of as sensitive source of certain graphic violence above and beyond our normal policies. And then on the time side, I think probably from a parent's perspective, one of the most welcome things is that first of all, we remind after an hour to take a break. But also notifications are turned off at night. So speaking of mental health and well being, clearly one of the most important things to your mental health and well being is sleep. And so kind of getting, stopping that interruption during sleep hours is part of the system and it's all basically defaults that parents would care about. And then if you want to get out of them and you're under the age of 16, you've got to bring your parents into that decision.
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Got it. So that's so cool. I'm like, do I want a teen account? I got like block out stuff, keep the notifications off. I love that though, the screen time and the notifications because I just can't imagine being a teen right now, like being in high school and having the Internet be so involved in everything and every day, it's, it's kind of, it is scary. So it's really awesome that Meta is taking those precautions to make sure teens stay safe because there is obviously one, a lot of content out there that you know, maybe teens shouldn't be seeing. But also the screen time for mental health is huge because you know, we, we as full grown adults, we get locked into these things and then we're like, oh, we're not motivated to do stuff because we're doom scrolling. And it's the same thing that happens, you know, as a kid and their teens brains are still developing. So it's really important.
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A
Yeah. And look, you know, the other thing is when I was a kid, I'm really going to age myself. You came home from school, you were separated from anything that had been going on in school. That was hard. You had a chance to kind of have a break. I mean literally phones had a cord for a lot of my childhood. So you also weren't going, you know, into another. You were sort of in a room where people could kind of hear if you were in distress or someone in your family could pick that up. So this just helps to manage those kinds of things.
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B
Yeah, it's so funny. I was just talking to someone. Shoot, I can't remember. She was probably like 19, 20 and she was, I can't remember what she was telling me, but she goes, she was like, it's one of those like old phones, like the ones with the cord. I'm like, I, I had that even when I was a kid. Like this just the time I feel like the, I'm 28 and like just even that like 20 to 28, like age gap, she's like, it was one of those ones with like the cord, I was like, yeah, they all got the rotary.
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A
How about the rotary die?
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B
I know I didn't have that, but I, I know how to, I know how to work those. But you saying that made me crack up because in the moment I was like, oh my gosh, this is so funny because I feel aged well.
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A
Things have moved very, very fast. I mean, so true. Incredibly fast.
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B
No, that's, that's really true. One of the, I feel like one of the most impactful updates that there is is the parental supervision. How do these supervision tools work and I guess how are teens, like, responding to it?
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A
Yeah. Well, first let me talk about the. So the defaults that we put in place, in order for a teen to change them, a parent has to give permission which invites them into supervision because otherwise we don't really know who a parent is compared to, like we don't know every kid's parent. So this enables us to know the teen's parent and to be able to have an opportunity to invite them in. The defaults are there, no matter what, to give parents peace of mind. But if a teen wants to change them or if a parent just wants to have supervisory tools on, generally they can set them up with their teen and they do an additional thing, a few additional things. But for one, a parent can actually see kind of who their teen is following, who's following their teen, have a better sense of their teen's experience online. If they want to ask questions, they also can set. So speaking of time, they also can set time boundaries. So if you don't want your teen to be using, using Instagram for, you know, certain hours of the day, cause you want them to study or you don't want them to have it on during dinner, they access it during dinner, or you want to turn it off altogether at night. So not just notifications, but altogether. You can do that with our supervisory tools. Yeah.
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B
So do. Does the parent have a separate login or are they on the teens login? And that's how they have access.
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They're not on the te, so they can't see, for example, teens messages. That felt like for teens, probably a bridge too far. And what we really want to do is make sure that a team is kind of open to having their parents engage. Particularly because what the research shows is that when a parent's involved, even if they don't have unsupervised tools, but when a parent is involved in a teen's online life and paying attention, teens do better, which is I mean, that makes sense. And I say parent, but I also want to be really clear. It can be whoever the responsible adult is in a teen's life. Not every teen has a great relationship with their parents or even has a parent, but they generally do have a responsible adult. For example, what a parent can see on the messaging front is who you've messaged with and most frequently, like in the last seven days, which can be very helpful. So you know, if you see a change in behavior and then you also see over here that your teen's been engaging with someone that you know that they maybe have had a relationship that's been challenging, it gives you an opportunity to kind of ask some questions as a parent and get involved.
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B
Yeah, AI is involved in this somehow.
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AI has been involved in tech for a really, really long time. I think one of the things people think is that it hasn't been. It's just becoming much more front facing for, for a lot of people, we use AI. So one of the things that we're doing here is we are offering this to teens, which means we have to have some awareness of age. So teens sign up, they share their age. Some, some teens may lie about their age. We're also, so we're using some technology to try to, using AI to try to identify accounts that may be lying about their age to make sure that we put the right safeguards in place anyway. That is so cool.
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B
I don't, I, I am one that is not. I understand technology, but I'm not like, I don't understand AI fully. But that's, that's awesome.
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Well, there's also a lot of different AI and people tend to lump a lot of different things into that. That name.
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B
Yeah. How have, how has the response been, do you think, from like teens, I mean, and parents, but teens with these accounts?
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A
Well, it's interesting. So I think we thought that teens might want to change a lot of these safeguards and they, they really haven't. So I think it's like, I'm gonna get this wrong, but it's well over 90%, maybe 97% of teens have not tried to change those safeguards. I think sometimes people think teens don't want those protections. It turns out that most of them really do and welcome that kind of protection. I mean, I remember with my daughter, for example, a lot of our early engagement was around who was trying to message her and not knowing who was trying to message her and sort of teaching her how to navigate that. With teen accounts, we have our strictest messaging Restrictions in place. So if you aren't already connected with someone, they can't message you as a teen. That's a big change and really helpful. So I think teens welcome some of that stuff.
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B
Yeah. And I'm sure the parents have been. Been loving it. They don't have any. Anything bad to say. Well, maybe the message thing, but you mentioned that there are some new restrictions as well for Instagram Live under the teen accounts. What are those changes?
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A
Yeah, so Live, it's, it's actually a fun feature. I don't know if you've, if you've used it, it's great. Has a lot of really good use cases. But I think parents were a bit worried about what, what it exposes you to in terms of maybe people seeing and knowing where you are or being able to reach out to you. And so if you want to use Live and you're a teen, you need to get your parents permission to turn that feature on.
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B
Oh, cool. Yeah, I love, I used, I feel like I used to go alive a lot. Our friends, actually the one that I was telling you about before, who's pregnant, her with her and her husband, we used to go on Live all the time with the four of us. I don't know why, but I haven't done it in a while though. It is a fun. It is a fun feature though. But that's cool.
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A
That one thing I think with that I, that I think has really been a welcome thing to me in terms of social media and teens is in some ways things like Live have. I don't know, I feel like they've taken away some of the everything has to be perfect component of what people worry about with social media and kind of made it much more just down to earth and real.
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B
Absolutely.
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And I think that's been a really nice welcome change in mind.
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B
Is the teen accounts going to Facebook and Messenger as well?
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It is.
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Okay.
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So that we. They're. They're already launched in, in both. In part, though. It'll obviously look slightly different for, for Facebook and Messenger because they function differently. But the general, but the general concept and the general protections will be the same in both.
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B
Yeah. That's awesome. What is the Screen Smart program and how does that help parents feel like more confident about managing the teens?
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A
One of the things is making sure parents are aware of a lot of this stuff. I mean, I was saying before about knowing about parents fear and their guilt and their worries. I think for a lot of parents, they also just feel like they don't know as much as their kids, about their teens, about these types of things. And so we've taken upon ourselves to really try to make parents more aware of these features. We've done marketing campaigns and things like that. But Screen Smart sort of takes it one step deeper where we have experts that come and sit down with families and parents and talk through, like, what are the resources that are available? What are your worst questions? Give them guidance on kind of, here's how to have a conversation with your teen about it. We have a family resource center where you can get a lot of this type of content, but we're really trying to take it live and get it out there. So I think we just had some one in Nashville recently, another one in Philadelphia.
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B
Oh, cool.
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A
We're kind of going around the country doing them.
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B
That's awesome. Yeah. Yeah. Because I feel like one of the bigger hurdles, too is parents that don't quite understand what social media is or like, you know, don't. Yeah, I guess they just don't know what it is. So they're just like, oh, you know, all the kids are doing it, so, yeah, it's fine. But, yeah, making sure the parent is aware of what it is and the precautions that they can take. Now.
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A
Yeah, I mean, I'm in tech, and there are numerous apps that I have no idea what they are that teens are using. I think on average, in the US teens use about 40 apps. So I don't know that I could name 40 different apps off the top of my head.
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B
Oh, wow.
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A
So you just.
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B
I, like, I maybe have 40, 20 on my phone and use like six of them.
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A
Yeah, but, you know, even on. They use. They use Instagram, There may be 20 other filters that aren't done by us that they're using in the context of their. Context of their experience. And so. And a parent is not going to be aware of those. And so the idea here is to kind of get much more familiarity with what's happening.
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B
Yeah, I'd love to know, like, since working in tech and with these safety issues, how, like, what have been the biggest shifts that you've seen, like, since you started working in this?
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A
Well, by the way. Well, every time people ask you questions about the time span, I think to myself, okay, I need to just make it really clear. Like, when I was in college, there was no Facebook. Literally, Facebook was a book. There was a thing in college, it was called the Facebook, and it had headshots of everybody that was in your class.
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B
Oh, my gosh.
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A
It was a book.
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B
That's funny.
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A
So the change from there to now is like very stark. But the change inside of social, Social media for I think some of the most interesting things is how much teens have incorporated this into so many different aspects of their lives. And I think adults too. But teens use Instagram for athletic recruiting, for college or for high school, they use Instagram. I think in Texas, you know, with the flooding, there were a couple of teens who had used to do a whole fundraiser. Comfort, Texas. Teens are using it to build huge music careers. So I think Madison Beers has built millions and millions of followers through social media. They aren't just using it for what a lot of parents think of, which is selfies, wasting time, et cetera, sort of inane memes. They're using it in numerous different ways. And by the way, selfies and inane memes can have their place too, and be fun. But it's, it's. It's sort that, I think is the thing that has really shifted in the time that I've been working on this.
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B
That's so cool and so true. Like you saying that did make me think, you know, when I think it was a fre. I think it was a freshman in high school when Instagram, like started or when it was like going. I think that's when I started had my first account and it was just like used, like for. We were just like posting pictures of the sky, of the, of a flower, like just random things. And now it really is. There's so much business to be done. Like whenever I am going to like try, if I'm going to a new city, I want to try a makeup artist or any business, I always go to their Instagram and see what it is. No, no matter what it is, from makeup to like a boat rental, we were up at a lake, like just literally everything. You go to their Instagram and you'd see like, you know, their posts and their reviews and what people are saying. It's changed.
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A
I mean, the way people get information about all of that, that those types of things has changed, just shifted.
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B
Yeah. I'm curious how, how does meta's safety policies. Because, you know, as we were just saying, like Instagram, these things are always changing. They're always morphing. How does meta safety policies stay adaptive and future focused?
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A
I guess I super appreciate you acknowledging that they're always changing in morphing because. Because I think that's very hard for people to understand. They think, oh, if you just do this, these five things, everything will work as it should. The technology changes the way Teens use it changes teens and social norms change over time. And so we really try to be constantly listening, constantly updating, constantly connecting with teens, constantly talking to experts, constantly talking to parents and observing. And sometimes things that we do will may change, shift people's behaviors and we need to shift again in order to reach the goal, the safety goal or the wellbeing goal that we're looking for.
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B
Yeah. What I don't know if you have this answer, but what was it that made Meta want to start these teen accounts?
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A
That's a good question. I would say it's been a journey, although I feel like that's a very overused word. I think it's been a journey and really understanding the back and forth between teen and parents. And we're very focused on trying to align with the parents concerns and worries. And I think the reason for that is that when you're a teen, you are in this transition into adulthood. The idea your parents want you to launch, as they say, to be able to be independent, but you're still kind of learning. And parents still, I think rightly, or families rightly want to feel that they are part of helping shape your values, your learning. It's also when you're looking out and we're very focused on that component of it and how do we make it simpler for families. And by the way, that makes it simpler for teens too. It makes it easier and happier for them too. And so we're trying to find that place that we make it easier for parents. It has been, our parents have felt like it's been very hard. And so I mean we're even above and beyond teen accounts. This is work that I have been pushing a lot in my role really trying to make it easier for parents broadly. So above and beyond Meta, we're going to, you mentioned Facebook, Instagram, Messenger. We're doing the teen accounts across those. But we're also pushing for parental approval to download apps. So right in your app store, when a teen would download the app, I said 40 apps, parents not gonna know those. But they would know it if every time a teen had to download an app, they just had to give permission and they took five minutes to look at what that app is. It would I think give them a better handle on things. Yeah, it's just not. And it's pretty simple. And then we'd have the age of the, of the teen potentially parent attested. So we could reduce the number of people are trying to lie about their age. Yeah, those are the kinds of things we're thinking about right now.
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B
Yeah. The pushing for the apps thing is that does Meta have control over that or is that something you guys are pushing for like Apple?
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A
We're pushing Apple and Google and we. And we're pushing. There's legislation that's sort of percolated in a bunch of states and we're pushing for that legislation to pass. Yeah.
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B
Dang. That's really cool. That's cool of you guys to want to be pushing for that too. Yeah.
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A
Well, Apple and Google might feel like we're trying to push our responsibility to them. That's not the case. We want them to hold that piece. And then we think every app should have to have kind of the types of safeguards that we have and be held to account to have those safeguards. So it's not a passing the buck thing, it's just you were asking about changes. I think one of the things is trying to get everybody who plays a role involved. So parents. How do we make it simpler for them? How do we make it simpler for apps to have the information that they need to do things well for teens? How can we make it simple for parents to pass age and their approval? So it's trying to get all the pieces of the puzzle.
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B
Yeah, yeah. It's just having everyone involved in a sense, everyone just kind of doing their part in it to make sure these smartphones that they've so graciously given us are still a safe space for teens.
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A
Yeah.
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B
I'm curious, what are your. I mean, you may have just answered this question, but what are your biggest concerns and priorities right now when it comes to teens and their digital platforms?
- [28:27]
A
I think probably what I said is sort of trying to get that parent teen component right. And making it really simple is probably the biggest thing. I also want to. I mean, I think we also think about how do we make it still stay fun and how do find out what the next use case is that teens have that they would be valuable to them.
- [28:48]
B
Yeah. What would you say is next for Meta when it comes to teen safety and family well being.
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A
You know, one of the things that these screen smart events do is also help us to really understand have we gotten it, you know, have we gotten that mix right? And I think there are areas around content that we're still thinking about a little bit. How do we get to that right place for content? I think the sensitive content control that I mentioned earlier works well, but I don't know if everybody totally understands it. So we're trying to figure out a little bit how we can make that really simple and understandable, too, for families.
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B
Yeah. If you can go back and give your teenage self one rule for being online, what would it be?
- [29:30]
A
It's probably the sleep. It's probably the sleep rule. I was terrible when I was a kid. I hope my dad's not listening, but I would procrastinate horribly when it came to homework. And I would do everything I could to sort of put off starting it, including, like, talking on the phone, watching, like, sneaking tv because I was only allowed a half hour of tv. And then the nighttime would come, I hadn't done my homework, and I'd be up until the middle of the night doing my homework, which just becomes this vicious cycle. So I would say online, offline, Prioritize.
- [30:07]
B
Yeah.
- [30:08]
A
Sleep.
- [30:08]
B
Yeah. Honestly, those features too. Like, I wish. That's something I feel like I've had to learn as an adult. Like, time management, obviously. But you don't. You don't realize that social media ties into time management. Like, it's not just, you know, timing an appointment with your work or this meet. Like, whatever it is, like your screen time and your nighttime routine, like that needs to be somewhat managed as well.
- [30:35]
A
They all go together. And the thing is, you know, we.
- [30:37]
B
We.
- [30:38]
A
We just talk about it, about social media, but we use our phones for everything. I mean, they are where we pay our bills, where we make our appointments. They're where we. We, you know, live stream. Live stream is where. Where we stream movies. I mean, we do almost everything inside of our phone. And so managing the time in your phone is really important.
- [31:01]
B
Yeah. I'm curious, what does screen time look like for you and how do you, like, unwind?
- [31:07]
A
It's a good. It's a good question. So I would say screen time for me is probably mostly work. If I'm. If I'm honest is, you know, that might make me a little pathetic. But it's true.
- [31:16]
B
I think a lot of people strive for that now. Like, that is something that I feel like I mainly use my phone for work and when I'm not. Like, when I don't need it, I'm like. I think people. I think we're finally really starting to find that boundary with it again.
- [31:31]
A
I think that's right. No, I think that's right. They were new and exciting. We were kind of had them all the time. And I think people are finding that. Finding those boundaries. I'd say it's mostly work. There's probably some family and friend messaging, although that can sometimes be about responsibilities too. There's. I Would say one thing I do do. I use my phone a lot to explore something of interest to me. So I've been very focused on longevity, on brain health, on sleep, and I can spend a lot of time kind of doing that research through my phone, listening to podcasts, et cetera. So I think that's one thing. And then I do like the. When I'm standing around and I'm in a line, okay, I'm gonna play wordle.
- [32:15]
B
You know, so that's funny. I haven't ventured into the wordle yet.
- [32:19]
A
Yeah, I don't.
- [32:20]
B
But, yeah, it's probably for the best. I just feel like. I feel like we've barely like, cracked to the surface on your life and your career. Like, I feel like you have just done so much, experienced so much, and I'm curious, what if there's a piece of advice that you've received that's kind of stuck with you? I know that's such a hard question, but either professionally or personally, that you feel like has really gotten you through all these different phases of your life to now where you are.
- [32:47]
A
Yeah, it's a. I do have an answer, and I don't usually have an answer when someone says to me, like, what's the one thing? I'm like, I don't have one thing.
- [32:54]
B
Yeah.
- [32:54]
A
But I think the. The. In this case, I do feel like I have an answer. And it came in really sideways. I was doing. Preparing for an interview, actually, and the person who was talking to me about preparing for the interview said, you know, try to listen like someone is your child's coming to you with the most important thing at the end of their day. And I think it was probably mostly about my facial expression when they were telling me that in advice. But I was like, I don't think I can do that without actually really listening. And so I started truly listening as if the person was my child. Coming to me at the end of the day with, I really want to tell you about what happened in school today, and it changed everything. So when you start listening to people that way, it just changed everything about my ability to do my work well.
- [33:49]
B
I love that. Well, thanks for chatting with me and sharing about these teen accounts. I think. I think this is, like, one of the best things that Matt has ever done. So I'm really excited and honestly have a lot of faith in the future of the next generations because of this, and I think it's going to be really helpful for teens and good for parents, too. So thanks for.
- [34:12]
A
That's so nice of you to say, I honestly thank you for doing this. I think these. These kinds of conversations, not just about our stuff, but the conversations that you're doing more broadly, are super important, and it opens up just a whole world for people.
- [34:25]
B
So sweet. Thank.
- [34:37]
A
You. Foreign.
- [34:47]
B
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