In this insightful conversation we talk with Philz Coffee Cofounder, Jacob Jaber, on what it was like to build and operate a coffee business from a single counter in a bodega to chain of 75 stores. Jacob talks about the many things he learned operating in the extremely competitive food and beverage industry, while also distilling his experience down to general business lessons that are highly applicable to many industries. We hope you enjoy it!

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Show Notes

(0:00) — Intro

(0:48) — Philz Coffee Founding History

(4:25) — What Need Did Philz Coffee Fulfill?

(12:14) — Forgoing Sales and Creating Fricition

(16:30) — Scaling, Ambitions, and Growth

(25:46) — Raising Capital, Store Economics, ROIC

(37:50) — What Changes with Scale, Keeping Consumer Surplus

(43:30) — Figuring out Price, Competition

(51:18) — Identifying and Investing in New Business Concepts

(59:24) — How Running a Business changed Jacob as an Investor

(1:05:49) — Purpose

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Disclaimer

Nothing in this podcast is investment advice nor should be construed as such. Contributors to the podcast may own securities discussed. Furthermore, accounts contributors advise on may also have positions in companies discussed. Please see our full disclaimers here: https://speedwellresearch.com/disclaimer/

Interview. Philz Coffee Cofounder Jacob Jaber on Competing for Customer Love