In this episode, Ben explores Herzberg's Motivator Hygiene Theory and explains how leaders can use it to better understand team motivation. This is an older theory, but recently it has been re-examined with further research studies which tend to confirm it is still quite a valid way to think about motivation.

Hygiene factors such as salary, a safe workplace, policies and procedures create a baseline for motivation, but do not generate high engagement on their own. Motivators such as interesting work, recognition, appreciation, development opportunities and purpose drive higher levels of intrinsic motivation and discretionary effort.

Ben explains the importance of ensuring hygiene factors are in place, while also focusing on individual motivators that managers can influence directly. He also discusses refreshed research that continues to support the two-factor structure in modern workplaces.

Resources mentioned in this episode:

Herzberg's Motivator Hygiene (Two-Factor) Theory
Some refreshed research on the two-factor model: Paper 1, Paper 2, Paper 3.
Work with Ben 1 on 1.