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In this episode, Ben explores the common leadership advice that if you have a problem with someone, you should speak to that person directly. While this idea is widely recommended, many leaders still hesitate to have these conversations because they feel uncomfortable or worry about how the other person might react.

Ben discusses why avoiding the conversation can allow issues to linger and sometimes make the situation worse. Instead of hoping the problem will disappear, leaders often benefit from addressing the issue with the person involved so it can be clarified and resolved.

At the same time, the episode highlights the importance of approaching these conversations thoughtfully. The goal is not confrontation for its own sake, but resolving misunderstandings and improving the working relationship.

Resources mentioned in this episode:

Work with Ben.