
What happens when strangers are kind — and when they're not.
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Support for this American life. And the following message come from Capella University.
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You know that feeling when there's a spark building inside you that you were meant for more? That's your own drive pushing you towards what's next. Capella University gets that with their flexpath learning format. You can set the pace and earn your degree without putting life on pause. You've built experience and know what you're capable of.
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The only real question is, what can't you do?
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Learn more at Capella Edu hey everybody, it's Ira Glass. Today's show is a rerun from the early years of our program. This is from back in the 1990s. It's on a subject that just felt like it might feel good to talk about today, which is kindness, Specifically, the kindness of strangers. Brett was standing at a subway platform afternoon rush hour. It was crowded and he noticed this guy didn't seem homeless, decent clothes, stopping in front of each person, looking into his or her eyes, saying something and moving on to the next person. Turns out the guy was telling people.
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They could stay or they had to go or they were in or they were out.
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Literally. What would he say?
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Well, literally it would be you, you're out, you're gone, you're gone, you're okay, you can stay.
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And then do people leave?
C
No, not at all. I mean. And no one argued with him.
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Brett wrote about the incident on his personal website, Brett News. Let me ask you to read a little bit of your account of this from your website. You write about who he decided to keep and who he decided to go, right?
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These are the last few people before he reaches me. The 50ish woman in the business suit and thick glasses is summarily dismissed. The homie in the baggy shorts and Chicago Bulls jersey makes the cut. The young immigrant mother who seems not to grasp the import of this moment is given the okay.
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Oh, versus you, who's grasping just how important this right?
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The bookish man in the maroon cardigan sweater with balding head and red face is cut loose with particular relish.
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There is something about the judgment of strangers. When the clerk in the record store seems unimpressed by your choice of CDs, when the one cute person on the bus gives you a look like out of my way. It's as if by their status as strangers, they have some special instantaneous insight into who we are. Their vision isn't clouded by our feeble attempts to charm our friends and the people we work with. The guy got closer to Brett, and.
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I'm starting to feel a little nervous and aware of the fact.
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Will I make the cut?
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It sounds so silly. I mean, we all like to think that we're evolved enough or mature enough, but when push comes to shove and a guy's going down the line raiding, I found that you can't help but kind of hope that he gives you the thumbs up when your turn comes.
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But Brett, he's not choosing you for anything.
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No, he's not. And he didn't even look like anyone I particularly wanted to hang with. You know, I mean, as much as one can tell from someone's appearance, you.
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Didn'T really feel any need to impress this guy. No, no. I mean, to me it's like, I think you're right because this is the purest case I've ever heard of. Literally, he's picking you for nothing.
C
Right.
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And yet you want to be chosen.
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Exactly.
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So the guy walks up to Brett, stands actually a little too close to him, looks in his eyes and says, you can stay. And Brett felt euphoria. A small euphoria, sure, in his mind. He knew there was no reason to feel so good about this, but in his heart, it made him feel really, really happy.
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It was like, all right, you wrote.
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In your account of this, I find myself against my own better judgment now, looking with some disdain and perhaps a tinge of pity upon those who didn't make the cut.
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Sure. I mean, if you can't make this guy's cut, come on.
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How terrible your right to be excluded, to be found unworthy. But no one has ever claimed life to be fair.
C
No, they haven't.
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In a sense, this guy on the subway was committing a perfect act of kindness. The people who he gave the thumbs up to felt good. The people who he told to get lost simply ignored him. No one was hurt. It was a simple act of kindness from a stranger. Which brings us to today's radio program. From WBEZ Chicago, it is this American Life. I'm Ira Glass. Today on our show, stories of the kindness of strangers and what it leads to. And for the best perspective on the subject, all of our stories today take place in the city that has the reputation of for being the unkindest city in America, New York City. Act one of our show, Tarzan finds a mate, in which a good deed is done with the hope of a small reward. Act two, runaway, in which a small good deed leads to much bigger things. Act three, the unkindness of strangers. A story about a neighbor who tries to make life hell for the person next door. Act 4 Chairman of the block a story of 150 people who don't know each other. A tap dancer, New York cops, and Frank Sinatra. Stay with us. This American Life Today show is a rerun. Act 1 Tarzan finds a mate. So this true story of a good deed that somebody tries to do for a stranger comes from Joel Kossman, a locksmith in New York.
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It's a little past midnight and I have just returned home from dropping my girlfriend Deborah off at the airport. Late at night is the only time of day I like the way my block looks. There are no panhandlers. The parking lots are all empty, and the constant noise you hear in the daytime from the exiting Lincoln Tunnel traffic is minimized. It almost looks like a real street, a place where people live. Remarkably, I find a parking space right in front of my building. I sit in the car with the motor running, listening to the radio and thinking about Debra. We live together. This morning I thought we were in love. Tonight I'm not sure if I'm ever going to see her again. The DJ plays a Freddy and the Dreamers tune. I'm telling you now. Suddenly I hear someone across the street yell something. I look up and a young woman is standing next to a red sports car, her head resting on the roof. Damn, damn, damn, she moans, pounding an alternate fist down with each word. She steps back, her hands on her hips, and looks around as if for a lost child. She has straight blond hair, which hangs down to her shoulders. She's wearing tight blue jeans, a yellow shirt unbuttoned down to her cleavage, and black spike heels. She's got on bright red lipstick and gold interlocking circles for earrings. They jangle when she turns her head. Oh, damn, she says again and throws her bag at the car. It's a Porsche. I shut off my engine and get out. I don't want to scare her, so so I call from across the street. Excuse me. You need some help? She's bending down on the sidewalk, picking up some things that fell out of her bag. She looks up and for a second I think she's going to scream. Then she smiles. I lock my f ing keys in the car. She says as she stands up, I can't believe I did this. Her hands do a kind of Betty Boop thing. I decide that she's Jersey here for a concert at the Garden. She just has that Jersey feel. You're in luck, I say, still from across the street. She purses her lips and nods. Why you gonna take me out for a drink till the tow truck gets here? She laughs but starts coughing in the middle. I go to my trunk and remove my car lockout stuff. A pretty stranded Jersey girl with a sense of humor, no less, I say to myself. There's something in her face that reminds me of a young Jessica Lang. I crossed the street with my Slim Jim in one hand. It's a thin silvery piece of metal, about 2ft long with some notches cut out at the bottom used to open car doors. I carry it at my side like a sword, like a knight wood. In my other hand I I grasp my tool kit. In my shirt pocket is the little leather case that contains my picks, which I bring just in case I run into any trouble. I step up on the sidewalk next to her. I'm a locksmith, I announce. I love these moments when I get to play the hero. She has a loopy smile on her face, which stays there even as her expression slowly changes. I can smell the alcohol in her breath. She looks at the Slim Jim and then back at my face. No s, she says. Well, I guess it's my lucky day. She lays a hand on my shoulder like we're old pals. She squeezes and then leans on me a little. Her head floats around in front of my face. You open it up and the drinks are on me, she says in a kind of half growl. I peer into the car window and see the keys dangling from the ignition. There are a couple of empty beer bottles on the floor on the passenger side. I look back at the woman. She's got a cigarette going now. At that moment, from behind us, we hear a long, clear Tarzan call. It's a perfect imitation, lasting about 10 seconds, complete with the jungle yodels in the middle. What the hell was that? The woman asks. She steps out toward the street and leans her head way back. She looks up at the parking structure that's a block north on 31st Street. I get a real good look at her then. That's Tarzan, I say. She tilts her head to the side, half closes her right eye and raises her left eyebrow. Friend of yours? She asks. I think he works in the parking structure, I say. Oh, she says with a look on her face that says, that explains everything. She puts her hands behind her and leans back. I momentarily think about Deborah. The woman in front of me couldn't be more different. In appearance. She's as tall as I am, with an accent out of a Stallone movie. She looks like a wild, fun loving gal. Good working Class stock. I wonder what she's like when she's sober. So you gonna do your thing or what? The woman asks. I hold up my Slim Jim. Action, she says. I dip my Slim Jim into the car door, feeling around. I try different angles, different depths. Nothing happens. She hops off the hood of the car and stands next to me. No luck? She asks. Not yet. It's a hot night. She takes a tissue from her bag and says, here, you're sweating buckets. I wipe my forehead. The tissue smells like perfume. She removes another one and dabs at her neck and chest. She flaps her hand in front of her face like a fan. I've got air conditioning in there. Once you get it open, she says. I'll have it open in a minute, I say. I start thinking about her behind the wheel of the car and where we'll go. She rummages around in the bag again and produces a pack of cigarettes. She lights one up, takes a drag, and blows the smoke up toward the sky. I haven't smoked in 10 years, but it still resonates for me. How it feels, how sexy it looks. Which is why I think people do it. She offers me one. No, thanks, I say. Sorry, I don't have anything stronger. She smiles. I smile back. She strikes a pose that smokers do, right arm bent at the elbow, forearm across the body. The left elbow rests on the right wrist and the forearm goes straight up, the fingers at the lips. I pull the Slim Jim out. Harder than you thought, huh? She says. Some foreign cars are tough, I say. Can I try? You want to try?
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Yeah.
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Who knows? Maybe it'll be like beginner's luck. It looks like fun. I don't know why, but I say sure. I slide the Slim Jim through the space between the window and the rubber stripping. She takes the end of it.
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Like this?
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She asks, moving it back and forth like a slot machine handle. No, I say. Actually, you kind of go like this. I take her hand, move it up and down slowly, bobbing the end of the tool slightly from side to side. We're doing a kind of Slim Jim tango, dipping in and out and up and down. The car door won't open, but she doesn't even seem perturbed. It's like we're playing a game. I'm going to try to pick it, I say. Can I still do this? She asks. Sure. I'll work on the other door. As I step away, we suddenly hear Tarzan again. It's louder this time. He must be on a lower floor. It's a Particularly beautiful call, and he really trails out the last note. The woman bends over double and slaps her thighs in rapid fashion. I love that, she cries. That is just fabulous local color, I say. I take my can of WD40 and lubricate the cylinder. That guy should be on TV or something. I squat by the other side of the car. I insert the tension bar in the cylinder and hold it down with my thumb. Then I work the rake through several times. After a couple of minutes I'm starting to get frustrated. I say, I'll be right back. I'm going to get something else. I run to my car and remove the metal dowling I bought on Canal street for this very situation. It's long and sturdy, but pliable. I bring it back across the street. Here, I say. You hold this. She lays the Slim Jim down on the sidewalk. I insert a large screwdriver between the door and the body of the car. Just put a little pressure on it like this, I say as I push back. That'll give me room to maneuver. She stands behind me and pushes back on the screwdriver. I bend the end of the dowel into an L and slide it in. I push it toward the button, which is in an impossible spot on the door panel just behind the handle. I'm thinking this car really is a pain in the ass. I wiggle my end of the dowel and. And poke at the area of the button, but I keep missing. How does that button work? I ask. Do you push it forward or in or what? Gee, she says. I don't know. Let me think. She bobs her head slowly side to side and finally says, in. I think, I think. I keep poking at the button. Once I hit it square on and let out a whoop. But when I try the door, it doesn't open. Damn. I yell and slam my fist down on top of the Porsche. Hey, she says. Come on, we'll get it. She puts her hand on my arm. You know, you're really a sweet guy for helping me out. She leans forward and kisses me on the cheek. When Deborah said goodbye to me at the airport, she said, maybe you and I should take the next few days to reevaluate. Then she put her hand on my upper arm and kissed me on the cheek. Let's try it again, the woman says. Listen, I say. I'm sorry. I'm just frustrated. I usually don't have this much trouble. It's okay, she says. I know we're going to get it this time. She punches the air like a cheerleader. We try again. I twist the dowel around to get it in just the right position and then push it forward with my hand so it will come smashing into the button. The door doesn't open. I do it again and again. As my body bumps into the woman's and rubs up against her, I get more and more crazy. I can feel my hero status evaporating. Finally, after about 15 minutes, she says, you know, I think if I push this way with the screwdriver, it'll make more room. I think it'll be a lot easier for you. Before I can stop her, she leans against the car and pushes. There's a loud crack. The window shatters into pieces, which fall on the sidewalk at our feet. I look at her face. Her mouth is wide open, her shoulders raised in embarrassment. Then suddenly, she opens the door, brushes the glass off the seat with her bag, and gets in. Well, I gotta go, she says. She starts the car. I don't know how to thank you. She speeds off toward 8th Avenue. Goodbye. She calls out. I am stunned by the swiftness of her departure. As I watch her drive off, her hand waving out the window, Tarzan gives his grand finale. His voice is so strong that it sounds like he's right behind me. His call begins with one beautiful, long, sustained note. He holds it longer than I have ever heard before. Then he leaps into a spectacular trill, which ends with another gorgeous full note and follows this with the second trill, which trails off into a final, eerie, haunting tone. I turn to face the parking structure. I'm standing in the middle of a pile of my discarded tools and broken glass. I lean my head way back, looking up at the sky. I cup my hands around my mouth, take the deepest possible breath, and yell at the top of my lungs, shut the hell up.
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Joel Kossman's stories of his life as a locksmith are in his book, Keys to the City.
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Well, she talks like a bullet and she looks like a goddess Says she's a traveler and she knows where she's going Dresses like a model, she talks like a liar she sounds like a bimbo but she thinks like a scholar she's got me, she's lost me she's got me on my knees and all she took me, she shook me and now I want her all But I'm talking straight to her.
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Act 2 Runaway when you commit an act of kindness for a stranger, where can it lead? In 1940, Jack Geiger was 14 years old, not getting along with his parents because of the odd rules of the New York City schools at that time, he had actually finished high school, but no college would let him in so young. He wasn't getting along with his parents, fought with him all the time. And then he went to see a.
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Play, Native Son, Orson Welles, Mercury Theater production of the Richard Wright novel, which starred a black actor named Canada Lee. And I was very moved by that. And with the brashness of a 14 year old, I went backstage afterwards and found Canada Lee and hung around and talked with him a while. And I liked that so much that I did that three or four more times.
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Do you recall what it is that you were talking to him about, what you wanted to talk to him about?
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Well, we started out talking about the play and Richard Wright and the main character, Bigger Thomas, and race relations in the United States. And pretty soon we got around to the second or third conversation, at least what was going on in my life and what I wanted to do and my conflicts and so on. He learned a lot more about me than I did about him, I think, at that point in those conversations. And then one day when the conflict hit, home just got a lot tougher. I waited till a Sunday when I knew there was no performance of Native sun, and my folks were out and I packed a bag and I took a subway up to the top of Sugar hill in Harlem, 555 Edgecombe Avenue, where I knew that Canada had a penthouse. And I went up and rang the doorbell and he was home and opened the door and I said, lee, the stuff at home is just getting too much. And I thought maybe I could stay here for a while. Cold, just like that. And he kind of looked around and pointed to a couch in the living room and said, well, I guess you could sleep over there. After I had gone to sleep that evening, I later learned he called my folks and said, look, I'll send him back in the morning, but why don't you let him stay here? Because I'm not sure where he's going to land the next time. And my parents must have been so exhausted by all of this that they agreed, at least tentatively. And that was the beginning of a whole year that I really lived there and had one of the great educational experiences of my life. Through that apartment over that year that I remember came the kind of the cream of the Harlem theatrical, sporting civil rights, political and intellectual world. And I had the chance to sit around evening after evening, many weekends, listening to Langston Hughes, William Saroyan, Adam Clayton Powell, Billy Strayhorn, Duke Ellington's arranger, Richard Wright, who came back Once from exile and stopped in. And what I remember most is listening to people listening to the conversations about World War II and race and democracy, segregation in the armed forces, what was happening in the south, what was happening in New York City.
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Let me ask you today, what do you think your parents reaction was when they got this first call from Canada Lee to have their white Jewish, middle class son suddenly up living with a black man in Harlem in their early 40s?
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Well, I think they were exhausted. We had had so much struggle. A little later, I remember further on when we were talking to each other again. Lee was giving a party and invited my parents who with great trepidation came up to Harlem at night. I don't think they had ever done that before, and came to this party. And Canada, I remember, turned to my mother and said, hey, I'm a bachelor, do you think you could help us out in the kitchen? It was a big party and my mother said, sure. Next day I talked to my mother on the phone and she said she had had the most wonderful time, had spent a couple of hours in the kitchen with this wonderful man and they'd had all this conversation. I said, who was it? She said, well, she didn't know, she'd never gotten the name. And I said, well, describe him. And she discovered that she had spent two hours chatting with Langston Hughes and was mortified that she had never realized it.
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What did they talk about?
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You had to have met Langston Hughes to know he was as comfortable as an old shoe. And I'm sure they talked about cooking and I'm sure they talked about whatever else my mother wanted to talk about. And she never quite got over it, still recalled it. During that year. He was kind of an informal surrogate father. And I was in that stage where I wasn't going to take anything from the parents I was fighting with. So he staked me to a good bit of my first year at college when I found a place that would finally let me in.
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And so he paid for your school?
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Well, he loaned me the money.
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Instead of your parents?
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Yeah.
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It wasn't until a little later that I figured out why unconsciously, maybe I had made the choice that I did. It turned out, although I didn't know it at the time, that Canada Lee himself had grown up in a pretty strict middle class West Indian family. And he had, he told me the same kind of dissatisfactions and mixed up feelings that I'd had about his relationship with his family and what he wanted to do. And he ran away. And I think that experience may have had something to do with his kindness in taking this strange kid in and making a sort of second home for him. The thing I've thought about is a lot without ever really finding an answer is what kind of clues did I have that said, hey, this is a guy that I can approach in this way, a scrawny kid with a suitcase on a Sunday night and have some kind of shot at getting taken in. I was either very insightful or very lucky, and I think it was mostly luck.
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Do you think there were clues that you were given, though?
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I think there must have been clues just in the fact that here was a Broadway star who was hanging around backstage talking with a kid about life and about his troubles. That's a signal that I don't think anybody could have missed.
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Jack lived with Canada Lee for a year. Sometimes Lee's teenage son would be there too. Jack went to college, enlisted in the Merchant Marines during World War II, serving on the only ship with a black captain, an integrated crew of officers, the SS Booker T. Washington. When Jack would come home to New York on school break or from the Merchant Marines, he would stay with Canada Lee. Then on one of Jack's trips home, Canada Lee told Jack that he was pressed for cash, asked if he could borrow $1,000.
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And I said sure. And I loaned it to him and I came back for the next trip and he paid me back. And it took me a while, in retrospect, to figure out that he didn't need the thousand dollars. He was just changing the nature of the relationship between us and saying, hey, now you're grown up and now you're an adult and I'm not your dad anymore. We're partners. I can borrow money from you just the way you borrowed money from me.
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There's a way of evening the scales.
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Yeah.
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As he got older, Jack became a journalist, then a doctor, active in the civil rights movement. Went to Mississippi with the civil rights workers in the early 60s, was a founder of Physicians for Social Responsibility and later Physicians for Human Rights. Started community health centers in Mississippi and in South Africa. In this country, that eventually led to more than 1200 community health centers. They now provide primary care for more than 22 million low income people across the country. Chet Geiger says he'd never have moved so deeply into these worlds so quickly if not for his experience with Canada Lee.
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It's a relationship very obviously that has stayed with me ever since. Most of my life and work has one way or another involved civil rights and human rights must be one of the reasons why I became a physician, of wanting to look out for people who are in trouble.
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Was it your impression that other people had extended this kind of act of kindness to him that he then extended to you, or if that he had yearned for that someone would have taken.
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Him in the way that he took you in?
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I, you know, what occurs to me now is that something I learned in the Harlem community and in a lot of other work, there was a lot more experience in the black community of extended families. And I don't think in that context, from that side of the divide, it felt like such a big deal.
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Well, you're saying in a way that black culture at that time was more conducive to extending kindness to strangers than white culture.
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I think so. And maybe still.
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Doctor Jack Geiger in New York. He died in 2020 at the age of 95. An interesting footnote to this story. In 1949, just a few years after he befriended Jack Geiger, Canada Lee was in a movie where he did more or less the same thing. The film was Lost Boundaries. He played an African American police officer who befriends a confused white teenager, takes him under his wing, shows him the kindness of strangers. Coming up, good neighbors and bad neighbors in the same neighborhood. A street mob, a tap dancer, a PA system and the chairman of the board. That's in a minute when our program continues. This is American Life. I'm Ira Glass. Each week in our program, of course, we choose a theme, bring you a variety of different kinds of stories on that theme. Today's show is a rerun from the early years of our program, the kindness of strangers and where the kindness might lead. All our stories in today's show are from the supposedly least kind city in America, in New York City. And we have arrived at Act 3 of our program. And for this act, we figured, nice, nice, nice, nice, nice. We figured we would need a change of pace after all this kindness and attempted kindness. And this is a story about the flat out unkindness of strangers and how it can take two people who do not know each other and make them completely obsessed with each other. Our senior editor, Paul Tuff reports. Some names in this story have been changed.
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Helga's neighborhood used to be entirely Ukrainian respectable, with an Orthodox church and a community center. And then things changed. Young people started arriving, and now the place is full of record stores and cafes and body piercing parlors. Starlee is one of the newcomers. She moved in two years ago, right next door to Helga. And the trouble between Them started right away. Starlee says that at first it was just regular New York apartment stuff.
I
She would come and kind of tell me that, like, not to, like, make noise in the apartment. And she was like, I wear slippers at night, so, like, you should be wearing slippers too. And.
D
And she'd come and just knock on your door and tell you.
I
No. She would tell me, like, downstairs in the hall. Like, I'd see her, like, in passing, and she was actually wearing. Really calm about it. And she looked like a helpless old woman back then. And I tried to, like, be quieter because of it. And then. And I think I even helped her carry, like, her groceries up the stairs once. I think I actually did do that.
D
From Starlee's point of view, she tried to be quiet. She tried to be nice. But she was a college student at the time, and she had a lot of friends. And people would drop by late at night, so it was hard to be quiet all the time. From Helga's point of view, Starlee was a terrible neighbor, the worst. And Helga made sure that Starlee knew exactly how she felt.
I
Like, she would occasionally sit in a hallway and talk to people about us, but there would not be anyone out there to talk to. She would kind of, like, make up conversations and gossip about us, but we'd, like, open the door and she'd be like, they all ran upstairs really quick. And she wasn't talking to anyone about us just so we'd know that she didn't like us.
D
And so what sorts of things was she saying at that point?
I
Just that we were loud, bad kids, like, to. We were loud and unresponsible. And she didn't believe any of us ever went to school. Like, she refused to believe that. So she just didn't, like. I think she didn't like that we were young.
D
Helga wanted everyone else in the building to see the Starlee that she saw. So she started throwing garbage out into the little landing that they shared, apparently to try to make everyone think that it was people in StarLee's apartment number three who were responsible.
I
Cigarette butts and, like, just crumples piece paper and, like, orange juice cartons like that. And it started off really small, and it just got huge. And just like, it just became, like, so much trash in the hallway. And people smoke here, so it looked like we were doing it. And also, like, the type of. Type of trash she picked, she, like, tried to go out of her way to find, like, kid trash, like hostess donut wrappers and, like, candy bar Things and just like the most creative garbage you've ever seen. And so then. So people at first thought we were doing it, and they would come and talk to us and be like, don't put the trash. I'm like, I'm not putting the trash.
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Jake Bronstein, Starlee's roommate at the time. She's had nine roommates, I should say nine in the two years she's lived there. Jake decided to do something.
I
Jake wrote a note saying, please don't put trash in the hallway. And I put it outside in our hallway. We have like a little square hallway. And he just taped it on the wall. And then we like, hear her come out. And we look through the keyhole and we see that she's put a sign up. And we come out there and it says, well, then, please don't sell drugs. And that's the first time we'd ever heard of it. We were just like, whoa. Like, we can't. Like, we had this. It was so out of the blue, we couldn't believe it.
D
Ever since that day, more than six months ago, Helga has put up at least one note about Starly every single day. Sometimes as many as seven or eight. They're mostly pretty small, maybe 2 inches by 3 inches. The notes are written in marker and block letters. Helga puts notes in the front door, over the mailboxes, inside, on the window, on her own door, on Starlee's door. The wording varies, but the message is always the same. Starlee is a big time drug dealer. She's selling drugs out of apartment number three, and she should stop or move out. Starlie actually collects the notes that Helga puts up. One whole wall of her apartment is covered with them. Starlie shows me a few choice ones.
I
See, she puts she had number three, selling drugs. Business as usual on Passover. She put shame selling drugs on Passover. She has. She's got, let's see, Kleinen Brunstein, drug dealer, selling your way to the jailhouse. Kyne and Brunstein, drug dealers, selling illegal drugs here like pimples, parasites.
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Starlee says that in fact, she's not selling drugs. She's never sold drugs. No one in her apartment has ever sold drugs. It's all a big lie.
I
I asked her to come into the apartment, and I come in the apartment. Look anywhere you want. Honestly, we'll go to the cops together. I don't mind that at all.
D
Helga doesn't just put up signs. She appears at her door whenever anyone comes to visit Starly. She harasses Starly's friends accost Starlee in the hallway, calls her a liar. And then there's this. We're inside Starlie's apartment about one in the morning. Helga is sitting in her apartment right next to the thin wall that separates the two of them. And she's tapping on the floor just to let Starly know she's there. She's always watching. I look up at the wall. For me, it's a very creepy moment. Starlee's used to it. It's. I gotta say, it's the.
I
It's just. She. It's just to get our attention. Just to remind us that she's. Even when she's not putting the sign up, that she's aware of our illegal activities. We were like, watch. I. Claudia's on pbs. And it was three hours from the first credit to last credit. We were continuing tapping the entire time. She just sat in her door and banged her cane the entire time. And she'll do it. I mean, she does not get tired. And that's what she does with her day. Instead of eating, she just bangs her cane.
D
That's kind of sad.
I
It is sad. I know. What's that? It's hard, though. It's hard because it's hard to know what the right thing to do is and to be confronted by like, such meanness. So. Cuz, like, the. More like, sometimes you'll be like, coming home and you'd be like, God, this woman is the saddest woman in the world. You'll pass by her door and get like. Like feelings of, like, pity and affection. And then she'll open it and she'll yell at you, and you're just like, man. Like, you can't. It's. She tried. She makes it so hard to do the right to. To just be like, a good person about it.
D
A couple of years ago, there actually was a drug dealer in the building up on the top floor. It was a bad scene. Junkies being dragged downstairs and out to the front stoop. People sleeping on the roof. And everyone else in the building banded together and went to court and actually got the drug dealers kicked out. Helga was one of the people who testified. And Starlee thinks that that might be connected to what's happening now. Helga got a lot of attention and support from that campaign. And so now she's trying to do it again with Star Lee. I tried to speak to Helga about all of this to get her side of the story, but it wasn't easy. The way Star Lee Described her. She's suspicious of strangers. She never lets anyone into her apartment. She doesn't answer her buzzer. So I decided that I'd try to speak to her out on the street. One night I waited outside the building for about an hour. And finally she came in. Excuse me.
H
Do you live in this building here?
D
It was a very strange interview. She wasn't what I expected. She seemed completely normal. I told her that I had heard something was going on with apartment number three. And I asked her if she knew what it was. Yes, she told me they're selling drugs. I asked her if she'd talk to me about it, and she said that she would. But she didn't want me to use her voice on the radio. Too dangerous, she said. She led me across the street behind a van. Where she said it would be safer to talk. She was deadly serious, very intense. She clearly felt that she was in a dangerous situation. She was willing to give me a few details. But the rest she told me I'd have to dig up myself. Here's what she said. The building is full of students. The people in apartment three sell to the students in the building. They also use the students as couriers to sell drugs in the bars all around the neighborhood.
H
Good.
D
It's a big operation. And it's all being run by that short girl, she said, meaning Star Lee. If Helga were to hear this story on the radio, she would tell you that I've got it all wrong. That I've been duped. That everything Starlee told me is a lie. And some of what Helga says makes perfect sense. She says that people are coming and going all the time from Starlie's apartment. Which is, in fact, true. She says the phone rings at all hours of the night. And it does for Helga. That points to one drugs. For Star Lee, it's just that she's a student. She stays up late. She's got a lot of friends. There's no middle ground for Starlee and Helga. They see absolutely everything differently. From Star Lee's point of view. There was a period at the beginning where this whole thing was sort of funny. Where it was just a good story. But as time went on, things changed. And Starlee became as serious as Helga.
I
There'd be times when I wanted to catch her and act so badly. Because I never caught, like, she's so quick, and you could never catch up. Putting the signs up. I wanted to just open it so badly that I just, like, wouldn't leave for, like, an hour. Be like, no, you guys go ahead to the movie. I'm just gonna stay here and wait by the door for a little longer.
D
And.
I
And it was hard.
D
There's a way, especially at that period where the two of you were sort of, you know, inextricably linked, that she's sitting there waiting in her apartment for you and you're sitting here.
I
Right. Well, that's what it was. It was like me lying in wait of her lying in wait for me. Absolutely. Yeah. The bond was strong.
D
Most of the time. The unkindness of strangers is a barely conscious thing. You cut someone off in traffic. You take the last donut. You bump into someone running for a train. You don't even think about it. With Helga and Star Lee, things are different. They're unkind to each other. They spy on each other. They bicker. They yell at each other in the hallway. But for each of them, those unkindnesses are part of a bigger picture. They're mean because they have to be. Starlee's trying to clear her name. Helga's trying to clean up the neighborhood.
I
I really. I mean, if someone had gone to her first and you were. If you were writing a history of this village or writing a history of this building, and then someone just interviewed her, it would go down that, like, this heroical lady tried to get these drug doors out. She'd be the martyr or whatever. And I guess that could become fact then. I told you. I mean, it almost is fact. Sometimes. I'm questioning myself sometimes about it. I used to.
D
I guess you used to question whether or not you were a drug dealer.
I
No, but just. Am I right? Am I. Am I doing something wrong? Is there something. Is there something wrong? I'm doing like, that. Is she a little bit right not to have a drug dealer? But am I.
D
Like, just. Are you a bad neighbor?
I
Yeah, bad neighbor. Bad person. My abusing her.
D
Starlee always thought of herself as a basically good and neighborly person. She never thought she was the kind of person who would do something like yell at an old woman in the hall. And yet she does. Unkindness breeds unkindness. Still, Starlie can't help wishing that things could somehow be different.
I
I've been having these dreams where we've become very, very clear dreams. Like, long, epic dreams, I think, where she's come over and we've chatted on the bed and we've been giggling in the dreams. And, like, I've had dreams where I've seen. Made her. Like, we've come to terms a Lot of things. I've explained it and it's like this summer before they used to be, I've had like they're only like violent or just like I was at her funeral, you know, I was a little sad at that point, but I was visiting her in jail. But this time I've had these like friendship dreams all summer long. And because they're really realistic, like she's like, acts like herself and then like I say, I say like the thing I'm supposed to like, I can't figure out what I'm supposed to say when I'm awake and I say it and like awesome. Like, like really like logic comes into her eyes and she like has sat down in my bed and we've like started to like giggle and like just talk about things and like make jokes to each other.
D
What do you mean the thing that you're, you're supposed to say that you can't figure out?
I
Whatever I'm supposed to be saying, whatever I could possibly say to her in real life make her like see the light, you know.
D
Well, what do you think? How do you think you'd feel if they just, if the notes just suddenly stopped one day?
I
I don't know, I'd probably, I'd wait a couple days and I'd see and. I don't know. I can't imagine they would stop though.
D
So what was the last time you talked to her?
I
Talked to her? Yesterday she called me a pathological liar.
A
Paul Tough with Starlie Kind. Paul's latest book is called the Inequality Machine. Years after we first broadcast this story, Starlee went on to make a legendary and wonderful podcast called Mystery Show. If you have never heard this show, seriously, check it out. I'm gonna say the name again now. Mystery Show.
E
I love to be a annoyed by you.
I
No one else can annoy me like you.
A
Act 4 Chairman of the Block this story takes place almost around the corner from Starley's apartment building just a few blocks away. It's about one small act of kindness leading somewhere completely unexpected. A resident of the neighborhood, Blake Eskin tells the story.
H
About a month ago I went out one Friday evening with a friend in the East Village where we both live. On the street we heard Frank Sinatra music blasting loud enough to wake the neighbors.
F
Fairy tales can come true. It can happen to you.
H
As we reached 4th Street, I saw a hundred people huddled around the stoop of a six floor tenement. Most of them were post college pre child boys types. Plus there were some older people who probably lived on the Block. Everyone seemed to have forgotten where they were headed, whether to a party or to another bar or back to bed.
F
You will go to extremes with impossible schemes.
H
A short, dark haired guy in a suit stood at the top of the stoop holding a microphone. At first I thought maybe the guy was lip syncing because he sounded exactly like Sinatra, but after a few seconds I realized he was doing the crooning himself. The guy looked a little like Sinatra and he moved like him too. But this was no run of the mill Sinatra impersonator. It was as if he was possessed by the spirit of Sinatra, channeling the chairman of the board. That Frank himself had emerged from retirement, dyed his hair black again, and was with us on 4th Street.
F
She gets too hungry for dinner at 8. She adores this theater, but she never arrives late.
B
Come over here, Susan.
H
At the bottom of the stoop was someone you would not ordinarily see with Frank Sinatra. An older woman with spiky salt and pepper hair and a leopard print vest was doing a spirited, if slightly awkward, tap dance on a piece of wood she had dragged out onto the stone sidewalk.
F
She doesn't like crap games with barons and earls Won't go dressed to a party all up in some other girl's pearls she won't dish the dirt with the rest of those girls that's why this chick is a champ.
H
After my initial confusion, confusion and my subsequent bliss, my next reaction was to wonder how this was possible. Where were the cops? The 9th Precinct is a block away and New Yorkers are quick to complain about noise. And Mayor Rudolph Giuliani has made it a priority for the police to crack down on what he calls quality of life violations, like noise, crowds, blocking traffic, drinking in the street. But on Fourth street everything was copacetic. And it still is. Somehow, by some quirk of fate, the show outside 124 E. Fourth St. Has happened five Fridays in a row. The singer Nick Drakketis lives on the first floor of the building and the tap dancer Lorraine Goodman lives on 4. Gary and Wanda, who run the Garden Level thrift shop, put their merchandise, the chairs and overstuffed couches on the sidewalk for the audience's comedy.
F
She never bother with some bum that she'd hate, I said. That's why Lorraine is a champ.
H
Nick Trachetas and Lorraine Goodman are neighbors, and like most people who live in the same building, they didn't know much about each other. Lorraine did know, however, that Nick had a big jazz record collection. Five weeks ago, Lorraine decided she wanted to tap dance in front of the building as a sort of therapy, she says. And she reached out to Nick, asking him to play some tunes while she tap dance that weekend.
B
What happened was I was coming home. I'll tell you exactly what happened. I was coming home that Friday evening around 9 o' clock and I forgot her name. And I'm walking down fourth street from Second Avenue, I'm like, oh, there she is tapping and I don't want to do this, I'm tired. I'm like. And then I had to reach for her name in my little. In my pocket, my.
E
What's this thing?
B
Pocket Day timer. And I'm like, okay, it's Lorraine. Then I walk down the street and I say, hi, Lorraine, how are you? And she goes, oh, come on out, Nick, and join me, blah, blah, blah. And I think she assumed I'll bring out some music. That was it.
H
I wasn't.
B
I don't think she was expecting, you know, a suit and microphone stand and the PA, the CDs, the cassettes, the whole number, thanks to Lorraine Goodman.
F
This is the brains behind this wonderful event here. Say good evening, Lorraine.
I
Good evening, Lorraine.
H
Nick's initial gesture of kindness to Lorraine, a near stranger made her into a local celebrity and made himself into an even bigger one. There were only a handful of people watching Lorraine tap dance when Nick went outside with his Instant Sinatra kit, which includes a few CDs from a series called Pocket Songs. The discs have the full Sinatra arrangements without a vocalist. The slogan is you sing the hits. Nick began with I've Got the world on a string. The crowd built steadily and right away Nick had the crowd on a string standing on the stoop had the string around his finger what a world, what.
F
A world, what a life I'm in.
A
Love.
F
I've got a song that I.
H
Sing Nick showed me a picture taken when he was 15. He's wearing a tuxedo, his hair parted to the side, standing at a microphone and pointing back at the camera. It is a Picture of a 15 year old boy from Poughkeepsie, New York in Frank Sinatra Dragon.
B
I am basically what I'm doing right now I have been into since I was a kid, since I was 10 years old.
F
We've got the world on our string and we're swinging on a rainbow we got the string around our finger what a world, what a life we all.
H
Are in love Nick trained as a jazz vocalist at Boston's Berklee College of Music. He moved to New York and after a while he found a job with the Starlight Orchestra, a 16 piece band that performs at high society weddings and corporate events. The Starlight Orchestra has five vocalists and Nick is their Sinatra specialist. Each of us in the audience had been lured by the improbability of the situation. But Nick's stage presence kept us there. Most street performers in New York go where the tourists go, since most of us natives are too busy to stop and listen. Nick singing from his stoop, however, was a gift to his own neighborhood. Nick really knows how to work a room, even when it's not a room. He weaves his neighbors names into the.
F
Lyrics anytime he moves here. There's Brendan, our lovely neighbor here. Lucky me.
H
How you doing, Reggie?
F
Can't you see I'm in love? Life is a place.
H
He plugs Gary and Wanda's thrift shop and thanks them for their help. He salutes a couple watching from a nearby fire escape. He dedicates Witchcraft to a pretty blonde standing in the back row and flirts with her at the end of the song, Just like Frank would have done. Now it's a safe bet that if Nick and Lorraine had been breakdancing or playing conga drums, the police would have shut them down in 20 minutes tops. But the officers of the 9th Precinct fell under the same spell as the rest of us. And they couldn't bring themselves to get out of the patrol car to enforce the mayor's quality of life rules.
B
The first week they would circle around the block, you know, speak through their megaphone, you know, they would say, like, you know, people, please don't block the streets. You know, please keep the streets clear. And that was it. That was like the first week, the second week, they requested summer wind.
H
They requested summer wind. Through the megaphone.
B
Through the megaphone. As they were passing the third week, the third week, the third week,. The police came and they stopped their car, held up traffic and they said, okay, Summer wind. They wanted to hear summer wind. So I finished Night and Day. I put Summer Wind on and I went up on the steps. They manipulated their lights on the top and threw a white spotlight on me and I started singing Summer Wind. The crowd went crazy, you know, they went nuts. And they were like really into it, evidently. I mean, it's that. It is. It's that whole New York macho, Italian police, Irish street. It's it is, man. And like, evidently what I'm doing, they connect with that.
F
The summer wind. It came blowing in from across the sea.
H
Of course they do. So do the black men with dreadlocks, the young white guys in Wu Tang Clan T shirts. The teenagers immersed in the swing lounge scene. The pot bellied Italian men of a certain age smoking cigars and sitting front row center wearing a party colored muumu. Nick's next door neighbor, Gene, who has lived at 124 E. Fourth St. For the last 48 years. For all of them and for me, there is something about Frank Sinatra and something about how Nick Drakidis interprets Frank Sinatra that bewitches us, that touches us.
F
I sit like painted kites those days and nights they went flying by.
B
There's a guy who's next door and he, he, he embraced me, he hugged me. This old Chinese guy, man with a hearing aid. I'm like, I made, I touched this guy and I don't know how I did it, but I did it, you.
F
Know, hey, now they ought to win. And the winter winds, they have come and they have gone.
H
For any New Yorker to do something as big as this for his neighbors again and again is more than an anomaly. It is as rare and unstable as the elements at the bottom of the periodic table. The key ingredients of this event, neighborliness, generosity, free time, good weather, cooperative police officers are hard to come by in this city and they are nearly impossible to find together in the same place week after week. The Nick and Lorraine's show has had a longer run than anyone could expect. And something rain or the first Frost or the 9th Precinct or a Friday night gig with Starlight Orchestra will soon bring it to a halt. There's a gossip columnist in the New York Post named Cindy Adams, and it is tempting to resort to her mantra, Only in New York, folks, only in New York to explain this phenomenon. But in Nick's case, the wisdom of Cindy Adams does not suffice. This is not the stuff of New York, not of the real New York or even of the New York of a bygone era, but of a mythical movie. New York. A Lower east side block built on a studio back lot. It is the first reel of an unknown MGM musical from just after the war and it stars Nick Drakidis. What happens in the rest of the film is anyone's guess.
E
Strangers in the night Exchanging glances Wandering.
F
In the night what were the chances.
E
We'D be sharing love before the night.
A
Was through Blake Eskin in New York. Well, this episode of our show was just broadcast years ago. As I've said, these days Blake makes a podcast about subway photography called Metropolitan Faces. The Nick and Lorraine show is no longer running on that block in New York. Don't go looking for it, but the duo does occasionally perform reunion shows around the city. This episode was produced by Nancy Updike and myself with Elise Spiegel and Julie Snyder. The senior editor for this episode of our show was Paul Tough. Special thanks to Jerry Rowe Help on today's rerun from Michael Comite, Suzanne Gabber, Molly Marcelo, Catherine Raymondo and Stone Nelson. This week's rerun is the very last show we're working on with Suzanne Gabber, who's been our fellow here at the show for six months, has made so many stories so much better with her reporting and her thoughts. We will miss her and her many skills. This American Life is delivered to public radio stations by prx, the public radio exchange. Thanks always to a program's co founder, Ms. Tori Malatea who says, no, no, no, no, no. Do it like this.
E
Move it up and down slowly, bobbing the end of the tool slightly from side to side.
A
I'm Harry Glass. Back next week with more stories of this American Life.
F
Doo de doo be doo.
H
This message comes from Kelly Corrigan Wonders, a podcast hosted by New York Times best selling author Kelly Corrigan, who converses with guests to explore curiosity, humility and creativity. Listen to Kelly Corrigan Wonders today. This message comes from Sony Pictures Classics Presenting the President's Cake A young girl in Iraq has been selected to prepare a cake to celebrate the President's birthday. She sets out on a journey in search of the ingredients. Now playing in select cities.
Date: February 8, 2026
Host: Ira Glass
Theme: Exploring acts of kindness—and unkindness—done by and for strangers, and their surprising consequences, all set against the backdrop of New York City.
This rerun episode from the early years of This American Life centers on stories of the "kindness of strangers," examining how random, fleeting, or unexpected acts between people who don't know each other can ripple through lives, sometimes in humorous or poignant ways—and sometimes with a shadow side. Set in New York City, often considered the least-kind metropolis in America, the episode juxtaposes stories of connection, misunderstanding, and transformation, exploring both the uplifting and nettlesome results of encounters with strangers.
Kindness of Strangers explores the magnetic pull—sometimes healing, sometimes destructive—that strangers can exert on one another, especially in a city famed for its anonymity. Each act reveals a different shade of what it means to reach out, to judge, or to be transformed, leaving the listener with the sense that even fleeting acts, for good or ill, can leave deep marks—and that New York, for all its reputation, is still a city where the unexpected can bind people together, or drive them further apart.