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All right, everybody, welcome back to this Week in Startup with me, Lon Harris. I'm Jason Calacanis. We have a full docket on Fridays. Yeah, we like to expand a little bit our horizons. Talk to maybe some businesses that aren't strictly software based inside your computer. Maybe talk to some entrepreneurs. And we have a really cool one that Rory Sutherland inspired called Flat White.
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Let's get to the show.
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It's our very first entry in Tao plus AI. We're going to be talking to some of the very top Bittensor subnets. We talked to Mark Jeffrey, of course, of Stillcore Capital last week, got really excited about Tao Bittensor, this whole ecosystem. So we've got MOG and Dubs here, the co founders of Hippeus Subnet 75. That's the decentralized blockchain powered cloud storage platform. It's sort of like a decentralized AWS or Google Cloud. So, so they're going to come on now and show us around.
A
You know, Tao is very similar in a distributed fashion. MOG and Dubs, welcome. It's an inspiring project because I remember having bitcoin on this very podcast in I think 2010 or 2009. 2010. 2011. Right in that time period. Inspired by it. 2011, yes. Super inspired by it. Because it was, yeah, so very decentralized and nobody in control. And you had this ability to move money around and store value and then maybe it would work for transactions, maybe there'd be other uses for it. It turned out there was only one real use, speculation store of value. You know, and maybe if you're trying to get from out of one country to another lawn and you got a thumb drive and you know, you're leaving Venezuela you're, you're trying to get back on track and you're trying to keep your assets as you're leaving a dictatorship to go flee. There's some really interesting uses for Bitcoin. What I found really interesting about the Bittensor project, Lon, is that instead of using the compute to solve cryptography problems, to create this network that allowed for the storage of assets, this one allows you to take all of that work and put it towards something productive in the world. At the same time. And Bittensor has been around for a while at the same time, it started to get some early true believers. The AI revolution happened and then the need for compute happened and it's happening right now. We're soaking in at the data center build out and people buying Mac Studios to run OpenCloud. We need more compute, we need more infrastructure, and Bittensor feels like the perfect platform for that. So MOG and Dubs, tell me how you found out about this Bittensor project, what inspired you to get involved in it and what have you built?
C
It's actually fantastic to see so many people getting excited about it. I'm glad that Mark was on explaining you a lot of the basics. My history love affair with Bittensor sounds much like yours, only it's a couple of years older and I remember I'll do this briefly, but discovering Bittensor in the early days of GPT 2.5 and understanding the power of using distributed compute and distributed participation to essentially produce either a mixture of experts or to provide a better solution than calling out inference to a single provider, be it OpenAI Meta, et cetera. And this was very early on. But what I also saw was that a lot of the very bright people that were building in this space weren't the best suited to deliver product and understand what really connected with users. And we saw an opening at that time that was really needed was the ability to visualize the network. And so we created Taustats, which is essentially a blockchain explorer and data analytics for the network. It now provides all of the training to go in and out of subnets. It's the one site that anyone in Bittensor uses and probably has double figure tabs open on their desktop. Not here to pick up taostats. I think I've just managed to do that already. And then when subnets came into fruition, subnets being the ability for anyone to go and build their own incentive mechanism to generate their own commodity. Because in the early days of Bittensor there was only one. Everyone was working towards one particular commodity value. One of the real needs for the network was storage and a couple of people tried and failed to get storage right. And Dubs was working with me on Taustats, helping with the architecture there. And it transpired that he had an incredible history with both node operation and decentralized storage and have the. I think it takes a certain type of person and work ethic to build a subnet. You have to have thick skin, be very, very multi spectrum talented across and also be prepared to be learning and learning as you go. This is new technology, this incentive mechanism. Design is not something that really exists in production in such a way. And you're building on an ever evolving network. And so we set about to create Hippeus. Hippeis is, as lon alluded, essentially AWS Google Cloud R2 on distributed decentralized infrastructure storage initially being perfected. Essentially the major product now is a drop in replacement for S3. Sorry Amazon, we're coming after you.
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And for people who don't know, Amazon has a product called S3. Basically if you need storage you can just pay them a fee and you get a terabyte. And so with your project you pay a fee, you get a terabyte. And that terabyte instead of being in an Amazon data center is where all
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around it is distributed between the participants. I'll switch over to Dubs in a minute for the technical side of it. But the essentially distributed with fail safes. So you often see this from time to time because many people don't know understand that S3 probably powers guess 60% of storage and products on the Internet. And very often when you have these huge network outages for the Internet, it's usually one of two things that have gone down. Cloudflare, bless them, they are amazing. Or an S3 data center or pipeline somewhere and suddenly you've got American Express is out, MasterCard is out and all these other services around. Netflix isn't working for a couple of hours. And of course they're hugely important infrastructure providers within the intern. But much like so much of the evolution of what we're doing by distributing and decentralizing it, we create these fail safes for startups.
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Every single hire matters. But posting an ad and sorting through all the applications oi it can be a huge drain on your time and resources. Don't I know it. But thankfully there's LinkedIn Hiring Pro. That's right, our friends at LinkedIn are going to help you hire with confidence faster than ever before. For example, we're hiring new editors here for the POD and reviewing all these reels and applications. This can get overwhelming very quickly. We know what we're looking for. It's just a matter of tracking them down. Hiring Pro streamlines the entire process, helping us quickly draft a perfect job post, then using AI to shortlist candidates and even conduct initial interviews so we can zero in on the best overall applications right away. Nearly 60% of companies find a quality candidate within their first week. So hire right the first time and get a hundred dollars off your first job posting by going to LinkedIn.com/twist terms and conditions app. Who are the people who've contributed their hard drive space to the network? And then I guess maybe you could walk us through how it gets distributed and what the performance is like. Because if the hard drives are all in one data center with a massive pipe into it and Amazon has all that, I would assume that they're going to outperform a distributed network which has to piece together and maybe it doesn't have the throughput or the speed or am I wrong? Maybe have you architected it to be faster or just cheaper? So usually you get like a couple of those things. It's either faster and more stable, but not cheaper, or it's cheaper and stable but not as fast. When you're talking about storage, you get to pick two. So how does it work and then who's contributing the storage dubs?
D
I will try to be not too technical, but basically we created a protocol ourselves which is called Aryon and we made it from the ground up. We started on the basics, on distributing everything to the miners and we select the miners using incentive mechanism. So basically the incentive mechanism is something you design and it constantly change over the time because you want to have some performance. In some point you get the performance you have already for some stuff. And that's the beauty of bittensor is like you can modulate your algorithm or your incentive mechanism to get the miners adapting. What you need, for example, you need to have more speed. You will put more effort on waiting more on the speed of the, of the network so you can have more. Yeah, more throughput. But the way we did it, because like the big question would be Yakul, but what if the team goes down or stuff like that. I trust more Amazon we developed, developed something that is crash map also on Huawei get the crash path. And we adapted it for the decentralized storage, which is basically mathematics. You can calculate exactly where your file is on which miner it is and everything is backed by the blockchain. We have a blockchain for apius that we run and we write everything as a log, if you want, in the blockchain so you can explore where your file is, how it goes.
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All right, so to translate that for the audience, maybe, who isn't as technical, when you set up a subnet, you get to define how people earn their tokens on that. And what you can decide, if you're doing one based on storage, is saying, hey, I care about uptime. So in order to earn the TAO and to get tokens as being part of this, you need to have a certain level of uptime, you need a certain level of speed. So I need this amount of throughput. If you don't hit those things, you can participate, or if you're faster, maybe you can participate at a higher level. But that's what the TAO platform allows you to do, correct?
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Yeah.
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What we're doing is designing an incentive mechanism that's very fluid, so you can actually adjust that to say, as Dub said, hey, I need the miners to be faster. It's great. We've got all the storage, the latency is fine, but we're suffering a bit on speed. Let's push miners to optimize the speed
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so then they can say wherever they're storing it. And I want to ask this question for the third or fourth time, who's contributing the hard drive space? Because that's what somebody wants to know. So let's get that out of the way right now.
C
Anyone with redundant storage who has the expertise to optimize for the incentive mechanism. So it is not mom and pops at home with an extra 20 gig on their hard disk. It is usually people with data centers or infrastructure. You could technically be doing it at home, but I would say that currently it's those that understand Bittensor. They're able to read an incentive mechanism and optimize their setup for it.
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But it can be anyone.
C
That is the beauty.
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It's open to anyone. It's permissionless, then. But you do need to have, as a prerequisite, LON knowledge of BitTensor. You have to be highly technical to be able to go read the incentive structures and align with that and build that software. And you need to have, you know, hard drive space. That would make it worth joining this, which I'm going to read into it, if you must know, some of the people who put storage on the network MOG or you must have asked some friends maybe to seed it. Would these be data center people?
C
No, in the early days. Bittensor miners are a strong community and we got a lot of feedback from them. But the reality of Bittensor is most people are optimizing for incentives, so they'll do anything they can, including cheat, to maximize incentive, which is very good for making sure your incentive mechanism is.
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It's ruthless. Show me an incentive, I'll show you the outcome. They might go find and do arbitrage. There might be some data storage company that is doing a sale on storage and they buy that, put it into the network to leverage that. And they're just constantly on the lookout for cheap storage and they're going to optimize for that.
C
Yes, but we can of course score for reliability and continuous run time and metrics and such. So yes, but we don't know the answer to that is no. We don't have a closed circle of people that we know the miners are mostly getting contact with you of those that are complaining about something.
A
So then let's talk a little bit dubs about who's using this. So how long has HIPPIS been offering storage and how many people are contributing storage? Like the total number of people contributing storage and how many people you know in the last 30 days have used storage?
D
Let's say you have 256 slots on BitTensor in the UID where miners can bring storage in. We make something that we can spend split that. So basically, maybe MO would be better to explain that.
E
But
D
you are able to have a family and then bring more server to it to make a cluster. So every miners is able to bring a cluster and make redundancy between his own nodes.
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Okay, so that's what is technically possible. My question, how many people are providing storage currently? Because I know these projects are nascent, they're very young. So how long has the network been offering storage and then how many people have contributed storage so far? You must know those numbers even if you don't know who they are. Right?
C
I'll grab it. You can actually go to hipstats and see a lot of this. But because we have which is the network explorer for hippeis as we've evolved, we've just implemented Arian recently to get rid of a huge amount of redundancy. There was a perceived drop in files stored, but you can see that currently 351 terabytes stored of storage available. And what we're doing at the moment is onboarding large sort of subnets within Bittensor as our core test audience. But what we're doing is appealing to developers who are already using AWS as just a simple drop in to Replace
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what it is that they're doing.
C
So obviously the requirements are pretty simple. It has to work as good as. And of course it's cheaper.
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Got it. So the answer to my question, we have 351 terabytes online across. I love the fact that this is all transparent because now you get to see the network growing and you know, you can build confidence in it. So when we're looking at this lon, we have 350 terabytes up and running. Okay. It's a modest amount, but these are nascent projects, as I've said, and that's what we do here at this week in startups is we try to get on things very early so that we can understand them. And this is super disruptive. There is 100% of the nodes are online, then we have total tau burned. Is that what that is there? Yes.
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I actually spoke to Dubs about this. I don't know if I like this metric or not. Within Bittensor, there's a lot of conversation around a term that I actually coined called alphanomics. And I don't know how deep you want to get into this, but every project within Bittensor, every subnet, has its own alpha token. And the way that Bittensor's flow of emissions is designed and in layman's terms, is it will not reward wastage. You can't just say, hey, the investors in Bittensor think my project is worth 5%, so I'm just throwing that to all my miners. We were one of the very first projects to say, hey, you know what? We're only paying the miners for what is used. Although our miners get 41% of our emissions, we only actually pay out for the used storage, which directly translates to revenue. There's no free storage on Hippeus unless we decide to pay for it on your behalf. If you happen to be a startup,
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this is going to be one of our big questions. Hey, which subnets should you own tokens on and which subnets are being run by the most sophisticated entrepreneurs? Or are they being run by hippies who just want to change the world? Or is there an investment opportunity or is it a non profit? These things can be anything, you know, based on, you know, when I've talked to Mark.
D
Sure.
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So we have to then validate the nodes as investors and then also, as you know, just strategically, where are these going to go? So there was another line at the top there. Explain to me what the final number there is in that row. I want to tell you about a product I'm Obsessed with and everyone in tech seems to be obsessed with. It's called Whisper Flow, W I S, P R Flow. You set it up and then you, you hit a key combination and you talk and it transcribes what you say. It does it more accurately and quicker and across all your platforms than any other speech to text software I've ever used. When you communicate all day long like I do, even as a fast typist, it is going to be three, four, five times faster than you can type. And because it fixes all of your ums and your ahs and your mistakes and cleans it up, all of the punctuation, all of the filler and unnecessary words being removed in real time, Whisper Flow is already available everywhere. When I'm using it in Superhuman, Gmail, Slack, Google Docs, I use it everywhere. The messages sound like I wrote them. We're moving into a world where agents are going to make us 100 times more efficient. Now you add Whisper flow making you 5, 10, 20 times more efficient. Visit WhisperFlow AI twist to get started for free today. This product's amazing that that's W, I, S P R F L O W dot AI Twist. I've been using this product for six months. It is extraordinary. Now there's a number next to that. 4, 8, 8, 7.
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Yes.
C
So what's interesting here is Hippius is the first and only Bittensor subnet that has its own blockchain with this could go down a whole rabbit hole of my Bittensor expertise. But essentially the Bittensor blockchain records only the incentive that subnets essentially the incentive landscape, the current scoring and transactions within the Bittensor blockchain. And that was not enough to have verifiable on chain storage for a storage network. So we created the first subnet to have its own substrate blockchain. But aligning with the principles of Bitten. So this was pre subnets having alpha tokens, so not having its own secondary token, not trying to extract value from Bitten. Of course as things evolve now all subnets have their own token but in short that's the block number for the Hippeus blockchain.
A
Okay and then you can click on miners here and we get a rank and we see the weight. Where do we see like the total number of miners? And what's the point of this heads up display?
C
As Dubs explained, what happens is that although there are 256 slots available, that's like saying I'm going to limit my business to having 256 suppliers. I don't need more than that. However, each supplier can have their own sub supply chain that you are only interfacing with 256. So what you see there is child. And what will actually be happening, which is not quite in place yet, is this network expands and demand expands. Miners will compete and have more and more child nodes. So there'll still be 256 slots. But let's say you need to provide more storage in order to compete. You may need 2, 3, 4, 5, 6, 7 child.
A
So you're building a team in order to move up the rankings. And so 256, you know a standard number in compute, you know, you know, 240.
C
I mean we have to speak a little bit about the evolution. This started as an IPFS network work and we basically pushed IPFS to its limits, especially in terms of what developers needed in terms of absolute latency, immediate availability. I'm not going to go into the issues of IPFs but as a result, and as happens with Bittensor, thinking on your feet and realigning. This Aryan upgrade, which is unique to Hippeis, was built in order to solve so many of the problems of decentralized storage so that it is as fast as AWS.
A
And IPFs for people who don't know is kind of like a protocol like HTTP will be sending you web pages. And what's interesting about this is you can see how much they've stored, how much bandwidth and then there's a final column there strikes. Is strikes good or bad? Strikes in baseball is you missed. So what's a strike?
C
Strike is never good dubs. What's a strike?
D
Well, basically behind the scene we have something that runs a ZK proof because you cannot prove every miner to know if they have everything. So you send them a computation, you ask them to calculate something and if they don't calculate it correctly, that means they miss a file, they don't download it fast enough or transfer is fast enough to have. So they get a strike. If they are not up or not able to provide a file when you download it, they get a strike. You need to know that basically when you send the files to APS, it's divided in 30 chunk, everything is coded. So basically we could lose 60% of the network. We should be able to serve still the file because that's the biggest problem with decentralized storage. Miners come and go, you need to save the files and you need to be able to reconstruct the files. So that's what we did and that's why we put this mechanism in place so we can judge the miner, expose the proof to the users and they can see it. And even miners can know where they are good or bad and improve.
A
How long have you had the network up and running? Obviously this is a very nascent technology. This is super inspiring. You could take thousands of participants around the world who work at data centers or have extra server capacity, could be competing here to put their unused storage or finding storage that's super cheap in China. In Malaysia, somebody's got a data center LAN and they got access to a bunch of closeout hardware and servers. They bought them at a discount, they racked them, they stacked them and they had free electricity from a hydro dam. This was kind of like the story of bitcoin. People went and found the cheapest power, they went and found the cheapest compute and they then won the game of making a bitcoin. Here the game is what's the cheapest I can put storage onto the HIPPIS network.
C
So to answer the first question, how
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long has it been going?
C
Just almost exactly a year, Just under a year. But in that time, as you can see on these graphs, there has been a huge evolution. As I say initially with ipfs, what happened is we had at least five copies of everything. And miners less than decided that as they were being rewarded for the storage that they were serving, they essentially started uploading huge amounts of data to the network to try and optimize their scoring metrics, which was not particularly helpful.
A
Okay, so just they were like, hey, I put the storage up here, let me see how it works. They wanted to make sure that the game was and the flywheel was going, but they weren't paid for the amount
C
of storage that you're putting up. And it's costing you less to use that storage and you're being paid for supplying it. Then yes, you have a little bit of a feedback loop issue there.
A
An incentive. Right, we're back to incentives. If there's nobody using the storage, I'm going to just back up all my photos times 10 just to fill up the storage because I've figured out the arbitrage. Right. So there's arbitrage in all of these TAO networks and just all the subnets. And TAO itself is arbitrage, right?
B
Correct.
A
That's the, that's the actual beautiful thing, Lon, it's the virtuous thing, is that everybody is doing that arbitrage incessantly.
B
Yeah.
A
You could have moments where people are doing it non productively is I think what you're saying what's happened is the
C
Arian update that's been deployed, I mean, I think probably in total in the back end of month, but really being pushed in the last few weeks with some supporting applications. And for this I'm talking about pull weights and Hermes, which Dubs will talk about. Pull weights is essentially hugging face, but built on Bittensor and Hermes is something that I'm hoping Dubs will explain, but it's essentially huge data transfer specifically for models orientated around Bittensor but can be used outside of Bittensor. Now what's happening is we've been working with a lot of subnets and satisfying the needs of their development teams and we've reached this point now where suddenly everyone is coming back and going, this is great. This is working exactly how I need it. Thank you, guys. I sometimes would like to reset all of these graphs and say, hey, can we start from a couple of weeks ago? But that wouldn't be fair to do. And I think the history is important,
A
but there was a nozzle and transparency. A lot of questions here about where this is all going and obviously this is just a starting point. We're just trying to learn here on this week in startups about this not financial advice. We don't know where the I'm an investor in Mark Jeffrey's fund and a partner there so that I can learn. Sometimes I invest to learn, other times I learn and invest. This is a clearly invest, get my attention and then learn. Lon, that's what I'm doing here. And these are all nascent projects. I can't tell you which subnet's gonna work, which one, where the value will accrue, where the most participation is. But we just wanna learn. And this is one that was like super interesting to us. But any questions lon from you or Insights. It's easier than ever to build a great new product. And launching a startup, even as a solopreneur, is getting easier and easier. But as my experienced founders already know, there's a lot more to starting a company than just putting up a website or even building a product. If you're serious about going into business, you need a Delaware C corp that's going to give you a serious leg up on your competition and you can be taken seriously by investors. That's where Northwest Registered Agent comes in. Just a few clicks, they're going to give you the perfect start to your new enterprise. A real identity, a domain, a custom website, a business email, all the public filings done and even a phone number and you'll complete this process in under 10 minutes. Plus you're going to get all sorts of free tools and resources from step to step guides, compliance reminders, and an online account that's going to keep everything organized even as your business grows. So you get all the advantages of a Delaware C corp, regardless of where in the US you're operating out of. Northwestregisteredagent.com twist I mean I, I think I'm just.
B
We were sort of talking about it like how much this is almost like a marketplace for storage. Like are you concerned in general about like unit economics and like how many, how many tokens do we need to give miners to make it worth them? Like, because I know you're trying to, you know, undercut the US of the world. Like how much of your sort of work is going into, like thinking about like how Uber would like. Well, the drivers have to make enough to make it worth driving and passengers has to be cheap enough for them to be willing to take. Like, are you thinking a lot about it as a marketplace like that?
C
Yes and no. You see it because of the bitten incentivized infrastructure and the distributed nature, the miners will always compete to undercut the AWS and the R2s of the world. It's a given. And we already significantly. And if you actually go to just hippies.com and look at the front page there, which is a little bit more hip ius I us, you can see the price calculator and you can work out if you go to pricing for yourself, the price difference for your storage needs. Actually the main focus is not on needing to provide or the miners providing the storage. At this point it's about getting the confidences of the developers and the users, splitting our time between developer orientated functionality through API, through code and then also that balance, which is something I feel quite strongly about, which is the consumer side. I remember speaking to Raoul Paul last year about this and he said look, come back to me when I can literally do a one click replacement for my Dropbox. That's always been my thing. Replace Dropbox, replace nextcloud, owncloud or anything like that. There is a console that you can see where you can literally go on. You can select and you can upload data immediately from your computer. I have 50 gig from my desktop that's stored on here that I access all the time. I actually use this as the backup and file system for my cloudbot.
A
Very smart. Hippeis software is an open source project.
C
There are elements of it, the minor code is open source because the miners are forced to iterate. There are large elements of it that are open source and then there are some proprietary parts to it.
A
Is it a private company? A nonprofit project? Are you two the CEO and cto? Tell me about the corporate structure. Yeah.
C
Hippeis is part of a private company. It was incubated by the parent company of Taustats, who have incubated a number of subnets of which I am the CEO.
A
Oh, what's the name of your company?
C
Well, taustats is the main operating name. The actual parent company is called T34, which is a company incorporated in Dubai. Because so much of Bittensor is done on the fly from a corporate structure, the aim is to have Hippeis on its own feet as an individual entity. We've been very, very lucky. And it's always been a belief in mine is to prolong equity and release of equity until you really accrue value within your company. I've never been a fan of just selling ideas and a dream. I would rather sell provable value. And I know that when that time comes, hippies will have to be a standalone corporate entity. It's in the roadmap for 2026, but the ability to support and iterate fast has taken priority, which has got us to where we are. So all subnets and Bittensor itself follow the same tokenomic principles as Bitcoin. All fair launch, no pre mines, no
A
ICO nonsense, no ICO deals.
C
There many subnets who have raised equity through private companies. We haven't. The subnets that we incubate are fortunate enough that we can allow them not to have to go down that route. Because I personally believe selling equity in your business too early on is a negative.
A
I love that. By the way. It's a great startup founder approach, a very mature one, which is, hey, let's make sure there's some value here before we start taking capital. Of course, there are some people like myself who love to give risk capital, knowing, hey, 90% chance, Marg.
C
Well, we used to have that offered to us early on. And I would turn around to the investors and say, you know what I'm going to do with your capital? I'm just going to buy Tao.
A
Right, Exactly. Well, and this is also complicated, which is why I partnered with Mark on Stillcore, because I knew he knew you. And he is spending literally 14 hours a day trying to figure this out.
B
And you can tell from all the time.
A
Yeah, well, we're going to just keep asking questions here and having the leaders In Tao and Bittensor. Come on the program. Mog Dubs, thank you so much for sharing the project.
B
This is amazing.
A
Really interesting. And we'll have you back on again in, I think, maybe three months and talk more. And then when I'm in Dubai, Mog, I come to the region for founding university in Riyadh every six months or so. And so next time I come by, I'll definitely come. And let's have a. Let's go to Farrelly Brothers. Have you been to that place, o' Farrelly Brothers?
D
I haven't.
B
In Dubai. That's a place in Dubai.
A
Yeah, it's a. It's a really great chef who's on tv. He's like a TV chef, but he's got a really great. It's a Jordanian. I think it's Jordanian. This is Ofali Brothers. Let me show you this.
B
Yes. I put it.
E
Or.
B
Or Folly Brothers, I think is how you.
A
Yes, or Folly Brothers. My man in the region took me here, Zafer, and these guys are like, TV chefs or whatever. These brothers are incredible chefs. One of the great meals of my life. And you can see they got every award you can imagine.
B
Not only do they have a Michelin star, they're in the Michelin guide as one of the world's 50 best restaurants in the world. Yeah, that's not an easy thing to get.
A
And you go there and, like, you know, I'm just. I'm showing you a couple here, Lon. But when I went there, they were the guy. You know, they talked me up before I got there. Right. Oh, Jason Calacanis is coming, yada, yada. So that was very nice. And then they start doing this. They start bringing out, like, the Barry wine beggars purses kind of situation on, you know, these incredible array of pedestals and whatnot. And they have this foie gras on a cloud source dome. And sure.
B
You know, presentation is. If you're gonna.
A
The presentation.
B
If you're gonna crack The Michelin top 50, it's beyond just. Everything tastes really good. It's beyond just great service. They take care of you. It has to be beautiful. It has to be like a work of art on a plate, really.
A
Right? And this is the guy. This is the guy. Like, if I lived there, we'd be best friends. Cause we just vibe. Totally. And he's got those crazy glasses like me. And we literally just sat for an hour and talked food. And the restaurant's beautiful. Here's the restaurant. Really tall, iconic restaurant. You had a ton of Choices, Lon, one after the next was more inspiring. You know, that's like one type of experience, right? You know, it's another type of experience.
B
Just. Just one. You got one choice.
A
Just one. Yeah, but really well.
B
Right?
A
One done. Great. Or you're going for the Michelin star and you're creating a 16 course. My friend Rory Southern, who's been on this podcast a number of times, he works in marketing. He did like a clip.
B
He was. Yeah, he was on another podcast. He was on Jamie Lang's podcast. He's an iconic British ad executive and author, former vice chairman of Ogilvy and Mather. And so he was having this exact same conversation. He was saying he's tired of Starbucks. He's tired of these kinds of places. You always end up in this long line. Everybody in front of you is getting the double half Frappuccino with moto pumps.
A
Like, yeah, light ice.
B
Kind of crazy. He's like, I'm in a hurry. I'm a commuter. I just want my coffee to get. I got places to be. So he was saying his dream, he just is imagining it on a podcast. He's saying his dream would be a business called Flat White or fuck off. And you're only there to get a flat white. It's an orderly and quick and easy process to get a delicious flat white. He was just throwing this out another idea. But three guys who are listening. Charlie Hearst, Tom Noble, and Will Sudlow, they have turned this Jason into a brand and a business. And we have them here to talk to us about it today. Welcome to the Flat White F off guy.
A
Let me just start by telling all of you blokes to fuck off for taking this genius idea from Rory. I hope you cut him into the cap table. Is this a pop up, a put on, a publicity stunt or a real business? And I don't know who speaks for the company here. You got three founders, that's a red flag. But okay, who's in charge here? Who makes the final decision? Who speaks for the grand.
E
Well, it's.
F
Everything's all at once.
E
We all speak at the same time.
F
Yeah, we always.
A
I knew this was gonna happen.
F
No, I think, you know, it's. It's everything that you've said there really, all at once. I think we're taking this journey as it comes and sort of rolling with the punches, which I know in your guys's world is probably absolutely insane, but we don't really do things like traditional businesses and we sort of own that really. But yeah, you know, Rory Gave us his blessing, and we're trying to do the best with that blessing and make something pretty spectacular, hopefully.
A
No, wait, who saw Rory on the podcast? Which one of you? Charlie Hearst talking right now. So, Charlie, you seem like you're the leader, you're the CEO.
F
I'm just the gobshi. Well, I'm just the one that Will's got problems.
A
I can tell Will's going for this. Will's going for the throne. Fuck off.
F
Flat Wyatt.
E
Quite like.
C
Fuck off.
F
Yeah, so I saw the clip. I saw the clip and I'm free freelance graphic designer, so I build brands for a living. That's what I do as part of my business. And I saw the clip and thought, that's a great brief that no one's really touched. I wonder what would happen if you try to bring some visuals and sort of a brand idea to life of Rory's joke. Because, again, you know, he has all these great business ideas. He's a. He's a man of many mad ideas, but no one's really ever tried to take that and. And build it into it. So it was just meant to be a bit of fun, you know.
A
So you designed the iconic logo and the cup?
F
I did, yes. Yes, indeed.
A
Which is what first drew me to it. I was on my. One of my social feeds and Rory and I are friends. It's been on the pod a number of times. And I see the iconic cup go by and I hear his voice. So I stop on anytime. He's doing like a little micro lesson. I'm like, oh, I gotta stop in here. Roy's always got something interesting to say. But then I see the cup. But it's playful and fun. It's cheeky.
F
Charlie, I think I've got the cup somewhere, actually.
A
Here it is.
F
You can see it right now next
A
to a Johnny, and it's got a star in the U. So, you know, with all these books that have the F off. Tell me about. You build the brief and then these are your mates, I take it Tom and Will are your mates, or these are just randos down here.
F
We hate each other, really. No, we didn't know each other before this started. So I put it on LinkedIn just as a little PR piece. And then that got the attention of Mr. Tom Noble, who enters the story.
A
Got it. Okay.
G
So, yeah, so we are all randos online.
A
You're online randos, but it's apparently with fly guys. Charlie's got the design skills. He makes something iconic, he puts it online. He's of Action in the world, Lon, as I always tell young people who are like, how do I make it? I'm just like, make something. You're either creating or you're waiting. You're creating or you're waiting. That was something Kevin Pollock told me. So now what's your involvement, Tom? You're just. You got no job and you're sitting there scrolling, looking for something to do. What happened?
C
We are.
G
So I build websites and tech. That's the day job. And then I decided, like last year, I wanted to get into the content creation. So I. I saw this. I want to make sure.
A
So you're unemployed. You're unemployed. Got it? Yeah. We all. We're all the same freelance on unemployed, website builder guys.
B
I didn't do anything.
E
It's over.
G
Who knows?
A
All right, so, Tom, you're looking.
G
So I reached out to him. Yeah. So I reached out to him because I wanted to make some videos. Just a LinkedIn messenger. I just said, that's cool. Do you want to do it? And I didn't know who he was, Charlie, so just. He got back.
A
Where are you? You're in London?
G
No, no, I'm based in Cheltenham, which is two hours away from London. Charlie's actually based in Sheffield, which is two hours north of London.
A
Okay, so you guys can't even afford to live in London. You guys are in the burbs. Absolutely.
C
Yeah.
B
I'm sure it's lovely.
G
I love it.
A
This is great. So you email Charlie. You're like, I have nothing going on as well. Let's go. And then somehow Will. And Will looks like he's a marauder. So tell me the next step. How does Will get involved, Tom? What happens next time? So continue.
G
So I reach out to Charlie and say, do you want to actually do this thing? And he says, only if we can get Roy's permission. Because I didn't actually know it was Rory's idea at the time. I'd never heard it. I thought it was Charlie's. So I said, should we do it? He said, reach out to Rory. And then if you do that, then we should do it. So I put it on LinkedIn and I thought, I've seen these campaigns to try and get to celebrities happen before. So I thought, why not do it? Because the worst that could happen is it just falls into obscurity and no one sees it. So I post it on LinkedIn and it gets about 5,000 views. But someone connects you an email, like, a few days later. But I went on Twitter or X and I said, could I tweet it at Rory? Can I have your blessing? And three people saw that tweet, and one of them was Rory. And he said, yeah, blessed. Off you go. So I went back to Charlie and I said, well, you know, we now need to do this thing. I actually made a TikTok at the same time. And the part one TikTok got, it's on 250K views straight away. And then the second TikTok of yeah, yeah. So that's how we knew it was going to work. Well, I say, well, that's how we knew that people would actually, like, care about this thing. And then I made a part two, which was where Rory actually said yes, and that got another 100k or so. Both those videos today, 400k, that's on TikTok, and then on Instagram, it's on like 500k. This whole thing has got like 10 million impressions so far. So before we took the idea and then within. Within a week of even, like, speaking to each other, we had about 400,000 impressions on social media about it. So that's how we knew that.
A
And this is the classic lean startup or startup engine playbook from 20 years ago, Lon, which was run some experiments, put up a landing page, and see if anybody reacts to it. In the modern E, it's, let me make a launch video, let me do a TikTok, let me write a blog post, or let me do a creative brief. And then when you do that, if it gets energy now, you don't have to build it for a quarter million dollars or a million dollars and see if anybody responds to it. You build it for five hours of work, 10 hours of work, see if anybody responds. And then if you get some energy back, you're like, wait a second, there's something here. Let's keep following. You know what we're doing here, 100%.
G
So I do a lot of vibe coding as well. So, like, I vibe code websites, and then it's even easier to not even vibe code the website, just make a video about it and you get the traction there.
A
So you're truly unemployed. You're, like, doubly unemployed. You're a vibe coder and you build websites
G
at this point. Yeah, yeah, absolutely. So, yeah, it's basically using the attention. It didn't have validated the business at all. Will the business work?
E
Who knows?
G
It validates that people will actually, like, care about this thing. It validates the attention, and it's easier to sell something if it gets attention.
E
Than not.
G
So it sort of worked out in the end.
B
It was multiple levels of focus group because it was like, Rory said this thing, and then these three random guys were like, hey, that sounds great. I would want to be involved. And then they start posting things and other people are like, hey, that sounds great. It just. The tale grows in the telling at every level. More people get sucked in 100%. Such a simple concept.
G
Because when he said it. Yeah, because when he said it on the podcast, it went viral. When Charlie posted about it, it went viral. When I asked Rory, it didn't actually go viral, but there was two instances of it going viral. So it was a viral topic. And then I put the TikToks out and it went viral again. So you have instances of like those four viral videos.
B
It's what the creator on TikTok or X, they're like, if you have something that works, it goes viral. Just retweak it a little bit and post it again. Like you already know it works. There's no reason not to, like, keep hitting it.
A
Well, what's so great about a viral
G
post on LinkedIn that I posted four times, it's gone viral and got 100,000 views every time.
E
Come on.
B
Nobody keep reposting it.
A
Keep going. What's really interesting about this is it really goes back to memes and like, really in the Marshall McLuhan, like, 50 years ago memes going way back, which is. Yeah, the original idea was there was something inside of the idea that was so powerful that it would spread virally or like a virus from one brain to another, but it was contained. The idea was self contained as a unit, as. As a life form. And, you know, fwfo, just that phrase, flat, white, f off is such a concise, understandable way of demonstrating the tyranny of choice. Now if I say tyranny of choice, that's also very appealing to people who are intellectual, et cetera, but it doesn't manifest itself in the same meme like fashion. Tyranny of Choice is a very famous, famous study and an article from like HBS or, you know, these MBAs did, which I'm going to guess Will is the token MBA here. But I'm just taking a crazy guess. I think he's the business head because he looks very serious. But that tyranny of choice was, they realized giving people, you know, 400 chairs to pick from. Not a great idea.
B
It's what we log into Netflix. There's so much shows, there's so much content.
A
You're like, and what do people go to?
B
You get paralysis. And you don't know what to.
A
Exactly. Decision paralysis. And what they realized was small, medium, large, and then maybe something for the whales that's off menu, so. Or, you know, extremely high end, extremely budget. Somewhere between the two. Right. So when you're booking a hotel room, they're like, here's the Presidential suite. Here's the suite, 1500 a night. Here's this, like, tiny little room in the back alley. Then here's the junior suite. And people are like, I'll go to the junior suite. It's got like an. It's got a desk. Right. Makes it just easier for people to quickly, hey, I'm just going to be in the room for eight hours. I'm overnight. I don't care. I'm not going to be working. I just want that one. I'll use the desk in the lobby. So, anyway, the tyranny of choice. But just something about this meme, specifically flat white, which triggers something in your brain because you've heard of a flat white. It's a new beverage.
B
See, I was going to say, if you're from America.
A
And then F. Off is just.
B
I don't think this works with a latte. I don't think this works with an Americano. It's a flat white is like, oh, what is a flat white? Like, America's like, we've heard the term. We don't necessarily know exactly what it is, which makes it complete and special.
A
Well, and it's even got a little bit of a punk rocking. It's. It. It's known for coming from Australia, but in fact, it was created in New Zealand. Anyway.
B
I didn't even know that.
F
Aussies don't get into that controversy.
A
I'm not yet.
B
I don't want to. I know that one. Wow.
A
Yeah.
E
It's just.
A
Anyway, when you're in Australia, people order flat whites and they are religious about it and they will comment on it. And there is no other beverage. And if you order anything else, you're. Yeah, you're screwing up the queue.
G
It is insane because you talk about it as the meme. Like, there's black white being that drink that's well known. And then you got Rory's involvement. Then you got the logo and the brand, which is looking. It looks amazing. Then you've got the word in it as well. You have all these things that add together, like the perfect storm, really, that turn this thing into. That's why it keeps going viral all the time. And just mentioned on another podcast that we posted on Instagram. It's like 300,000 views now already. It just keeps going viral, this thing, just because I'm like, the way the words are laid out, just everything about it, we sort of locked onto the concept.
A
And to be clear, flat white is a double shot of espresso with like a micro foam. Not like your cappuccino foam, where you're like, is there any liquid here? I'm gonna tilt the cup back and it's gonna give me a mustache and then burn my lips off when the actual liquid comes. No, it's a micro foam. It's a very fine foam that is liquidy, but foamy. It's like a five or six ounce drink.
F
New Zealand people will tell you that you can have a 12 ounce flat white because it's four shots of four shots of espresso with the rest of milk. So it's all about that ratio, like you said, the two to one ratio of coffee. Then, you know, again, we sort of get hung up on this. This, you know, we only serve one thing, flat whites. But, you know, we're also trying to get away from the pretentiousness of it and sort of say, you know, it's a milky coffee. You know, if you like a latte, a flat white is just a stronger taste. It's still a milky coffee at the end of the day. So we're trying to get past that almost snobbery that's come in the specialty coffee industry, especially with all these different customizations and roast levels and shots and all that stuff. It's just too much. And we just want to get back to, again, a simple product that's done really well. And that's all we do.
G
We got all this momentum. And then me and Charlie, like, what do we actually do? Because I've got no experience running a coffee shop. He's barista trained at Costa. But then we're like, what do we actually do? So we were thinking about what to do, and then I got a message in my TikTok DMs that said hi to. And it was just that, because TikTok doesn't let you send more than one message, and I hate ambiguity. So I respond. I just wanted to know what was going on. And it turned out it was Will's wife saying, like, we love the concept. We'd want to help out in any way we can. So I went across London. I saw Grey Goose, was doing an event where Will and Lucia were doing and met them, saw the sort of Production that they put on. So they run production. And then I called Charlie straightway and said, we need to get these guys involved because they can take this thing to actually be an incredible thing, which was the pop up that they were behind it.
A
So, Will, you're a.
G
This is Will.
A
Will you run an experiential marketing company? What's your story?
E
Yes, yes. So I run an experiential marketing agency called Ask the Impossible with my wife Lucia, who reached out to Tom. And what we do, broadly speaking, is we translate the stories that brands want to tell in a variety of different ways. So PR stunts, marketing, experiential, whatever it might be, whatever story they want to tell, we work out the best way to tell it through production. And, you know, we know Rory, we know him now personally, but at the time, we knew all of his concepts, principles. I'd read his book, I'd seen all his podcasts he'd been on, and it just felt like a really lovely opportunity to get involved and try it. You know, as Charlie said earlier, put the test to the test. So it was, you know, we work with brands and we love our clients, but to be able to do something that, you know, ours and sort of steer it, there was some, you know, some real joy in being able to
A
do that, Love it. So you connected with the concept. You're a fan of Rory's, and you maybe had some cycles, and you're like, this would be a fun project to do.
E
Oh, yeah, yeah.
A
What happens next then? Okay, you had an insight into the. To the brand itself, I mean, every bit of everything.
E
So we, I mean, as I say, I mean, we love Rory, we love Rory's work, and we always try to apply it to the work that we do. And I guess the principle that I love most about Rory's thinking is when he talks about creativity, to go viral is about pattern disruption. So you have to do something really unusual, unexpected, in some ways completely insane, to capture the attention and the imagination of people. And I guess that's what we've done with Black White is do something that's. If everyone's operating over here doing the same thing, demonstrably the same thing, and then you're operating over here doing something completely different. Not only does the attention shift to you because there is no one else. There is no one else over here doing their thing, but also it allows you to do what you like. It has a sort of freedom. And it's not Rory, but it's Will Gadara. But Rory talks about him a lot, and he says, don't go to your competition to figure out what they're doing well and then copy it. Go and figure out what they're not doing well, and then do so much better. But then also do all the other stuff really well. So that's.
A
I had Will on this podcast. Yeah, that insight was a very interesting one to me, Lon. I had Will on the podcast. He's got that great book, Unreasonable Hospitality. Actually, I think it was in the Bear as well. And some of the stories were in there. So the story in the Bear, where they go out and get the pizza and then bring it so they don't miss Chicago Deep Dish was something from eleven Madison.
B
Oh, I didn't realize that.
A
Eleven Madison. They overheard. They had this really great moment, Will and Lonnie, where they would try to, like, overhear conversations. They would eavesdrop. And they always were aware that when people showed up with their luggage that they were a VIP in some way, because they either got off the airplane and came to eleven Madison, it was the first thing they wanted to do, or it was something they absolutely couldn't miss to the point at which they brought their luggage to the thing and snuck in 11 Madison before they left the city. City, New York. And one of these people who was leaving New York said, we did everything. We hit everything. We did Broadway shows, the this, the Central Park. The only thing we didn't have, one person said jokingly, was dirty water hot dog. Will Godaro sends somebody, goes running out into Madison Square park. There's a dirty water hot dog. He buys four dirty water hot dogs, runs them back to the thing, and they deconstruct them, put the greatest mayonnaise, they elevate it, and then they drop it and see, say, we didn't want you to leave New York without having a dirty water hot dog elevated with truffles and caviar or whatever. Boom. Breaks people's brains. But the story you're referring to, Will, is they took everybody to the number one restaurant. I don't know if it was Nome at the time, whatever it was. And they said, just write down what didn't work or what sucked. And I think one of the guys wasn't a wine drinker. A lot of chefs are into beer. And he tried to get a beer, and they were like, yeah, we have this beer. Like, they have a beer at a Michelin star restaurant restaurant. And then their guy was like, hey, yeah, you know, what kind of coffee do you have? They're like, yeah, we have coffee, you know, like, you can have espresso, flat white, whatever. But they didn't, like, know what the beans were or whatever. They get back, they say, okay, you are the beer sommelier. You are the coffee sommelier. When we go, we say, would you like a wine or would you like to talk to the sommelier for wine or sommelier for beer? And then, like, there's one person. Every part is like, you have a beer sommelier. I've never experienced that before, for that was the magic.
E
Yeah, well, exactly that. Exactly that. In the cafe industry, I guess that's why we get the little cards where you get.
D
Yes.
E
And as a great. So as a great website. She calls herself the web psychologist. Her name's Natalie Nah. She writes a great book on online psychology and how to encourage people to, you know, navigate websites the right way and click buttons and so forth and, you know, place it in a different place and it encourages people to click it more and all that sort of stuff. And she said that when it comes to the journey of that little stamp card, if they give you one stamp, you're more likely to throw it away than if they give you, say, three stamps of the 10. Because once you're into that journey, you want to then complete the journey.
A
So the trick is to give you three.
E
A couple extra. They give you a couple extra and they pretend they're being generous. But actually, you're more likely than complete that journey of getting the stamps.
A
Now you've got two partners in crime, maybe three, with Will's wife, and you're off to the races. What happens next?
F
Will and Lucia came on board. We had the production, we had the design, and we had the content creator that is top all great recipes for a great, successful viral brand. So we get going, we start delving into the coffee industry, you know, because again, we're all really from marketing and sort of design backgrounds. None of us are in the coffee world. So it's really important to us to really educate ourselves on that. If we're going to do one thing, we have to do it really, really well. So, yeah, we get going, we. We move on, and we get a partnership with a place called Fireheart Heart Rotary. You know, when we were looking for the perfect beam for the flat white, we had quite, you know, big interest in brands. You know, a lot of people are interested in this brand from a industry perspective. You know, they're not used to this speciality of just doing one thing. You know, the margins in coffee are ridiculous. People often say we're actually quite insane. Restrict it down to one thing and still be determined whether that's right or wrong yet. But yeah, did loads of coffee tasting, picked the beans and then it was all about the production then of getting the physical space ready, the activation of how we're gonna first tell the joke of flat white or off. And we had a location. It was at Russell Square. It was something that me and Tom acquired before Will and Lucia came on board. But what we realized quite quickly with the momentum was growing so much and it was going at such rapid pace that we had to up our expectations. We moved, moved to a bigger location alternate which has a massive screen place in London, Tottenham Court Road. You know, we were thinking we would get 600 people in a day. We were upping that to 1500, so. So eight days out. Yeah, we really upped our expectations and it was a lot of sleepless nights getting the graphics ready for the screens. Well, I know for a fact the production went into overdrive just before then.
E
Yeah, I think it was eight days out, wasn't it, Charlie?
A
What was people's reaction? And did people come up and ask for a non flat white to experience everybody yelling F off?
E
Yes, yes, they did.
G
A lot of people did.
E
I loved it.
G
A lot of people walked past, they looked in, they saw it and they're like, oh, is that actually what's going to happen? And I said, yeah. I always remember there was. There's a 70 year old woman, woman. And she's like, no, no, there's no way you'd say that. If I asked for something different. I said, well, go on, go and see. And she did. And she got her off. And then she loved it so much she then actually went and bought a flat white. She wasn't a flat white drinker, but. And weirdly, it's the older generation that like this way more than everyone else didn't realize that until. Until the day. But there were quite a few who asked for it.
E
One of the standouts for me was when the police entered the space and we were like, oh, oh boy. What? Like, oh no. Are they going to tell us that we section 5 Public Order Act. I'm sorry, you're going to have to come with us. Situation. But no, they asked for cappuccinos and lattes. We told them to fuck off. We gave them some lattes and they had a great time.
A
I love it.
F
It was the biggest, it was the biggest F off of the day. I believe the baristas behind the bar really said it with their chest guns over there.
A
I don't know if, you know, the wieners circle, since we're deep into this stuff. They're behind the counter and whatever, you know, you come up and you order and they just roast you and they just abuse you to a level that is like Triumph the Insult Comic Dog. I don't know if you guys know that Conan o' Brien skit, but I want to have a cheeseburger, extra juice.
B
Oh.
A
Oh, wow. That's probably why we didn't. Wow.
F
That was probably why we didn't.
A
I'm going to need to bleep that one out. Wow.
B
Where's.
F
Compared to that look that.
A
Yeah, yeah, yeah. So that's that. We can take that off the screen for now. We have to bleep that in post. Well, bleep it out. No, we just bleep it. It'll be fine.
E
The one thing 11 Madison park didn't serve up.
A
Yeah.
G
It's also worth mentioning that this is a barista's dream. They love this. All the baristas want to do is help them to go away. That's it. That's literally it. So they dreamed about it. You must wear their dream job.
A
You must have had the conversation that it would be interesting, funny at some point to add a skew, to add an option or not. So how do you think about somebody saying, I'm lactose intolerant?
F
Well, we do offer oat milk, so we do offer an alternative milk. So.
G
Yeah.
F
So we had this conversation with Rory when we met him.
E
He was.
F
He was a bit flabbergasted at first when we said we were going to do oat milk and dairy milk because his. His idea was purely flat whites. And we sort of tried to negotiate with him in a way, it was kind of interesting trying to talk to the man himself of, you know, human behavior about this sort of things went well. You're alienating an audience so much to milky coffee that it doesn't feel very fair for people that are lactose intolerant. They can't enjoy the brand as well. You've got to have some. Some way of flexing around those dietary requirements. Now, your answer to. Or putting a latte on there or, you know, a black co. Say it. Well, the answer's in the name. You know, I feel like the name really resonates that if we lose that part, you just end up like everyone.
A
So decaf F off or F off.
B
Oh, yeah, right.
A
If it's a full F off, even
B
in a normal coffee shop, it's an interesting one.
G
So it's interesting because in the summer maybe we have an iced flat white. Because it's still a flat white. We still need to discuss this.
E
We're working on it.
B
Yeah, that's a variation.
G
Well, it was really interesting in there you go.
E
Well gone. I know. You go, Tom. So polite.
G
The really interesting thing, when we, when the first videos went viral, we got so many comments and a lot of those comments were asking about the milk. So, like, we'd be idiots to like avoid the customer feedback. Like, it was, it was overwhelming. There must have been, I don't know, most. Those two videos each got probably 200 comments and like 50 of them were. Were talking about the milk and it, you know, it's. We're still making flat whites with oat milk. There's still, it's still the drink.
B
I think that's so.
A
I think that's the category.
B
Yeah. Like if I get a latte and I put soy milk in it, that's still a latte.
A
Here's the. I'll give the counter argument. I'm going to take the other side of this one. I know I'm outnumbered. People who order oat milk are generally annoying. Virtue signaling hippies.
B
Some people just have trouble with.
A
Sorry, I don't know if. I don't know. I get the feeling. Well, I don't care.
E
Some people get a funny tummy.
F
They said, this is Jason.
A
Let Jason talk.
F
Jason, give his point.
A
It's fine. I, I know that there's probably some hippie dippies here on the program who. But you want to tell them to F off strictly because they will lose their minds and say, but my tummy. But I, I object to cows and, you know, cows are tortured and blah, blah, blah. And you say, yeah, we love to torture cows to get them milk. That's what we do here. And then you just, it gives you another level of dunking and those people will be the most vocal and offended and will spread the meme.
F
Well, we do.
G
We do. We're not looking to be hated.
F
Yeah, it's.
E
I mean, I would say a lot of people are disagreeing with us still about just doing one thing. I don't think we need to go that controversial. We're still getting a lot of people to this day moaning about the fact we only do a flat white. Yeah, I could maybe.
A
I'm taking a time.
E
We can go to more people, but
G
for now we can bring up our political opinions and put that on as well to get extra controversy.
B
Donald Trumper F off. That's what it's.
A
Well, no, if we really want to get cancelled.
E
Yeah.
A
And when people come up and they order one, are they getting theirs that was ordered at that time and it goes in the queue, or are they just queuing flat whites and you just walk up and grab one?
E
Yes and no. So the percentage we discovered of dairy to oat is about. About 60% dairy to 40% oat. So proportionally it's about, I mean, just under half and half. So the. One of the ways we wanted to interrogate and test Royce theories is, well, firstly, you can't make a flat white. It can't sit there and wait and then someone picks it up five minutes later because after a couple of minutes, it's too cold, it's too dead, it's too, well, pun intended, flat. The bubbles deflate, it tastes disgusting, so you kind of have to make it live. But there's a. There's an onus on speed and we have to make them fast. So once a queue starts to build and we rationalize this whole process, once someone appears for the queue, you know they're having a coffee because we don't do anything else. They're not asking for anything other than the coffee. Right.
A
And we got a 50. 50 shot, basically. Yeah, yeah.
E
Well, we start grinding the beans, we can start making the coffee, we can put the, the, the running the espresso through and by the time they've tapped and paid, their coffee is ready or the espresso is ready, and it's just a question of, of oat and dairy. And then in theory, if we've got five or six, let's say for easy maths, 10 people deep queue, we know about six are going to order a dairy and about four are going to order an oat. So we just slightly overestimate. And then by the time those 10 have progressed through the queue, a few more have joined. So it's just a case of keeping up with the numbers. But one of the funniest things about the Brits love a queue, but also they hate there to not be a queue because they don't want to be the first in. So whilst we wanted to do things really quickly, we also needed to offer a few free coffees to the first few people just to get it going. Otherwise, what's the optimal cue?
A
What's the optimal cue, Will?
E
I mean, it varies. So for our pop up 10 or 15 people, I mean, we got the service time down to about 15, 20 seconds of flat white.
B
Wow.
A
I heard you say you got Rory's Blessing. But who owns this business? What's the equity? This is America. You're an American program. We talk about these things. I know in England, everything's like, oh, well, the king owns a piece, the queen owns a piece, this prince owns a piece. And then we, you know, are servants to the queen, and we genuflect and we get a pittance. This is America. We got, we talk cap tables here. You guys are all equity partners here. Tom is your idea. I don't know, Charlie, who gets, who
G
owns third, third and third.
A
What does Rory own the idea?
B
Wow. Nothing. We, we, we.
F
We have had conversations with him loads about it and where it was going and stuff. And he's, he's just really happy to see the idea come to life.
A
Okay.
F
I think Rory's got a lot going on, and he's always happy to give us his time in absolute abundance.
A
You know, every time we meet him,
F
it's a mini podcast in itself.
A
We gotta fix this. Here's what I want you to do. Just. I'm gonna throw this up the flagpole. We'll see if anybody salutes. I want you to take 1% off the top and tell Rory we're reserving 1% royalty to you forever. Like the McDonald's brothers didn't get from Ray Kroc and he screwed them out of. You're going to do a reverse Ray Kroc and you're going to tell him we're going to put this 1% into an annuity. It's going to be like a trust. You take it or you don't. You tell us who to donate it to, but we're giving you the 1% royalty for equal ever. And that's the royalty Royal trust. You know, like, you have the queen's trust and all this other stuff and whatever. You're just saying, this is the Rory trust.
E
We're going to call it the royalty.
B
Thank you.
A
So this is like, now we've got a real warranty.
B
Just know that if you take any of Jason's ideas, this is what he's going to charge you. There's no free, there's no free ride. There's no stop by your pop up and give you some advice. Advice. It's 1%.
A
No, no, you put Rory in an impossible position because if he says he wants a piece, then it doesn't. It's not very Rory esque. That's not his vibe. So you have to force it on him and say, rory, there's a Rory T for you. It's in A Rory. The Royal Trust. The Rory Trust. Take it or leave it. We're going to put it in there and it's going to be on the website and it's just going to grow over time. People can figure out our revenue because it's 1% royal royalty, and we're just going to skim it off the top and put it in there. That's it.
B
This is a very expensive podcast appearance for these guys.
A
I think it'll drive 10% of the brand.
B
If it's 1%.
A
No, the brand goes 10% more. Yeah, go ahead.
G
Jason, you said you like the idea and you think it's going to work. If you invest in us, we'll consider that. Yeah.
A
Okay, I'll invest in this. I think I need to know the economics of this. You know, there's. There's the format. The next level of this is figuring out the overhead, because coffee is an overhead game and it's a price per square foot game. So you have to make a really thoughtful decision here. If this is going to be a third space where people hang, and if it's a destination or it's a commuter thing, then you're going to have to be as ruthlessly about that as you are about the menu. So if this is truly ruthless capitalism, then what's the minimum square footage and the cheapest way to provide the service to the most people? Which would be some sort of algorithm of lowest square footage, highest foot traffic, and that's like a kiosk, whatever. And the way you know this was, there was some sort of. I got pitched on this, which was a mobile bicycle with a coffee set up on the front and you would drive it and park it places. So it's not even a food truck version, but a mobile bicycle version. And I don't know if that ever worked out, but that's where we have to put our thinking caps on. Because once you get a rent, once you have 10k a month in rent, the idea blows up. It's just not going to work. And then you need to add skus. Right, let's talk offline. I'll have you guys back on. I think we need to answer that question. This has been amazing, guys. Congratulations on finding employment in two of your cases. And I think this actually. Thank you.
G
Congratulations on your investment.
A
Yeah, absolutely. Let me know who to make it out to. Is it Will's wife? Is it Tom's bitcoin wallet? Where am I sending this investment?
G
Cash in the post.
A
Go and follow flat white or F off on instagram just search for it. They have an incredible Instagram. I think I could raise a syndicate for this. I think I could put in like 100k myself. I might need to do it personally because it's outside of what I do, but I think I would put like 100k personally and then raise a million dollars for my syndicate.
B
That's what Jacob was saying. We're going to put coffee in our core six at launch.
A
No, definitely not. It's not that kind of business. But with the syndicate, I've got a bunch of lunatic investors who might be interested in doing this. Time for your favorite.
B
My favorite off duty.
A
Me too. It's a great way to end the week.
B
So I do. Before we get into streaming recommendations, I do have a few I wanted to talk about. It's the Oscars on Sunday. Jason, I don't know if you knew, Oscar ceremony is coming up.
A
My Oscar pick in. I put my.
B
I saw that you entered our Oscar pool, so I just want to real quick, what do you. What do you think of the crop this year? What's your pick for best picture? Have you seen a bunch of the Oscar movies?
A
I haven't seen enough of them. I do think.
B
Here's the best picture nominees. Secret Agent, Begonia, Marty, Supreme Train, Dreams, F1, Sinners, Frankenstein, Hamnet. One battle after Another. Sentimental Value. I know you saw one battle because we saw it together.
A
Yes, we saw it together. I think Sinners in one battle are gonna sweep the whole thing because, you know, the Oscars is a very political woke virtue signaling, hand wringing, precious kind of thing. They want to feel good about who they pick. And I tried to watch Sinners twice and it just was so boring at the start. I couldn't get through it. You know what the problem is? I think in fairness to the film, both times I watched it was on a plane. And a plane is suboptimal. I have to watch it because it's such a music movie.
B
You gotta watch it with the good sound so you can hear the sound.
A
I have a movie theater in the ski house. That's where I do most of my watching. I did go to the theater to see Begonia and I was fascinated by that film. Very art house, very experimental. So I like that that exists on Paul Thomas Anderson films. One battle after another would be in my bottom, like way down in the
B
bottom of my list.
A
Oh, I liked it because, listen, there were aspects of it. I liked it, but I think people like it for the wrong reason. I think it appeals to the left because they think it's like a rallying cry kind of a film about this moment in time. And they think it's actually anti. Right. What I took from it was horseshoe theory. All the extremists are giant losers.
B
Sure.
A
With nothing going on in their life. The left and the right are both idiots on this like horseshoe theory when like both extremes.
B
I mean, it's about how hard it is to sort of live the. These principles all the time that like, you know, like DiCaprio, he's. He's part of this revolutionary movement. But there are indications that he also just likes the, the, the ladies. And he's a big part of it, sort of in it for himself. And when it, when it comes down to the family, that's the divide is Tiana Taylor's character, Perfida Beverly Hills. She's so committed to the cause that she's like, I'm gonna leave my child. I'm gonna leave this life.
E
Right.
B
She's an actual activism. And then you get him and it's sort of like. Well, not really. He wasn't really that committed.
A
And the other guy on the right, played by Sean Penn. Sean also in it to meet hot chicks.
B
Personal. So it's about himself and his ego and he wants to be part of
A
this elite, but it's also about hot chicks. And it's like when you look at movements like this and you look at or like cults and this kind of thing, a lot of times it's like really loser guys who are just don't have game with girls who are trying to meet girls or try to status.
E
Whatever.
A
Anyway, I didn't like the film for that reason.
B
I think all that's in there. But I do think like Sensei Carlos, like Benicio Del Toro's character, like he's a heroic character and he is associated with these left wing sort of protest.
A
He definitely is trying to actually accomplish something.
B
Right. I think that.
A
Not from white privilege.
B
Exactly. That's the dynamic between him and DiCaprio is this guy's put so much work into this. He's got this whole.
A
Yes, it matters.
E
Yeah.
A
With the two white characters, they're just in it like they have white privilege and they have the ability. Like it's actually giving the opposite message. These people just have privilege. They can f around and be part of movements because they have options in life. And if it doesn't work out, they can always go back to their next option.
B
Yeah. It's an interesting critique. I think that's. I think I can see both Both sides of this argument anyway. But it's.
A
It's not a great film.
B
It's pretty good.
A
It's really. It's a good film. It's not great when you. You cannot put this film anywhere near the Max Master, which is his masterpiece, or There Will Be Blood, which is what other people would consider his masterpiece. It's one of those.
B
Is my favorite. Yeah.
A
What's your number three, then? Is it Master? There Will Be Blood? The Master.
B
And then, I mean, I think I would. Yeah, I would probably go like. Boogie Nights versus One Battle is sort of right there. I like Phantom Thread a lot, too. They're all great. It's hard.
A
Can't put.
B
This licorice piece is the only one that I didn't like.
A
Cannot put this film anywhere near Boogie Nights. It is a steep drop off after Boogie Nights.
B
I don't know that. The road, anyway, is really great. Well, we could.
A
I think that's what's going to win then. I think it's, you know, a bunch of the sinners actors win. I think the Oscars. So white thing is still in people's brains. So I think that the actress will
B
probably be Jesse Buckley from Hamnet or Rose Byrne from if I had Legs, I kick you, which is great. I like that one a lot, too.
A
I need to see that one. That one looks like now that one's on hbo. I love Rose. Anyway, so anyway, the Oscars to me has never been relevant. Not since they.
B
Fair enough.
A
It used to be like, we could sit there and be like, well, Dances with Wolves are good fellows. Like, these are. It's. I don't know. It just feels like it's not about cinema. I'm in the Bret Easton Ellis.
B
Yes. There's a lot of politics to it as well.
A
It's not enough about the films and the actual performances. Because if it's. It was, then certain things would just break out. Like the fact that. What was the Scorsese film that just got totally snubbed?
B
Killers of the Flower Moon or Wolf of Wall Street.
A
No, Wolf of Wall Street. Right.
B
Wolf of Wall Street.
A
Because, like, who in this climate who could vote for that? It's like, yeah, a bunch of white guys doing cocaine and stealing money from retail investors. Like, makes no sense. That, like, there's nobody likable in that. It doesn't fit any of the garbage. Anyway, I'm going to put it all aside. What do you think is going to be the two biggest winners in total Oscars? I'm going to say one battle after the other is going to get the most Oscars. And right behind its centers, like, they'll get like five or six each, probably.
B
I think that is probably right. I think it's probably going to be about 3. I would say maybe 3 or 4 percenters. And one battle is going to do very well. Looks like probably. I would say supporting actor. They've got a good chance. Obviously, screenplay, director, picture. They're going to get a lot of the big one.
A
Did you see the Frankenstein movie?
B
I've seen all 10. I've seen all the Oscar nominations.
A
What's up with the Frankenstein movie? I like.
B
It's. It's beautiful. It's gorgeous. It looks amazing. The sets are incredible. Incredible. Well, no, that. That's two different movies. Maggie Gyllenhaal did a movie called the Bride with her and Christian Bale. Oh, Frank is.
A
This is a different film.
B
Guillermo del Toro's Frankenstein is a much more faithful adaptation. It does take some liberties. It's a faithful adaptation.
A
Now I understand why I'm so confused, because I saw the whole press tour from Maggie. I did see the first 15 minutes of the Frankenstein one.
B
Right? That's the one. Isaac is Victor Frankenstein and Jacob Elordi is the creature. That one's more like the book. The Bride is like this feminist 20th century reimagining that gets real freaky. And it's all different. Different.
A
It's more comedy. For me to get through films now, I have to go to the movie theater.
B
It's tough. It's tough at home. There's a lot of distractions.
A
Too many distractions.
B
Especially now that we've got all the devices and everything. You're constantly being.
A
I'm now gonna make the commitment that I'm just gonna go see the Oscar films in theaters from now on. I'm just gonna do that.
B
It's hard sometimes with the Netflix ones, but otherwise you can. You can make it. I saw Secret Agent at the Austin Film Society. Shout Out.
A
I really want to see that one, too. Yeah. I mean, what else you got?
B
One more thing I wanted to talk about at the Oscars. Did you see this? Timothy Chalamet, your buddy Timmy. Did you see he got in trouble for this clip that's going around? It's him talking to Matthew McConaughey and it's.
A
Oh, yeah, let me hear the clip. I know the clip, but I haven't seen it.
B
Yeah, we'll pull the clip up. This is from one of those variety, like, actors on actors, kinds of. Kinds of discussions.
D
I admire people and I've done it myself. To go on a talk show, go, hey, we got to keep movie theaters alive. You know, we gotta keep this genre alive. And another part of me feels like
B
if people want to see it, like
D
Barbie, like Oppenheimer, they're go see it and go out of their way to be loud and proud about it. And I don't want to be working in ballet or opera or, you know,
A
things where it's like, hey, keep this thing alive.
B
Even though no one cares about this anymore. All respect to the ballet and opera people out there.
D
I just lost 14 cents in viewership.
A
But I mean, it's 100% accurate. It's a 100% accurate. And he even contextualized it at the end. There's no reason to cancel them. The ballet people, the opera people are admittedly trying to bring in a new audience. That's what they themselves talk about. He's not speaking out of school, and he is being humble in saying cinema is having the same issue that new options and cinema did it to ballet and opera and theater. That was the same complaint people made about movies. These are taking away from the ballet, taking away from the theater.
B
Oh, it's going to kill movies. More options grass. And I agree. It's such an obvious thing. And all the people who are getting mad. Doja Cat, actually, you know Doja Cat, the rapper and singer? She. She was one of the people on social media who was like, this idiot. Ballet is amazing. And opera. How dare you. And then just today, she was like, you know what? She reposted and she's like, you know what? I don't go see opera and ball la. I don't know why I said that about him. I was just jumping, getting mad on social media for no reason. And I think that was a lot of it. Like, how many people are actually paying? If this many people were really that passionate about opera, opera would be huge. You'd constantly be talking about the new operas. Like, I don't think most people could name more than a few operas.
A
I mean, Puccini, like, I can tell
B
you, Madam Butterfly, the Marriage of Figaro is one. Carmen is one. Like, I'm not. None of us are experts. It's a. It's a. It's not. It doesn't mean you hate it. You just say, like, most pe Americans aren't super into opera. That's just true.
A
All right, I'm going to give you one. This is, like, out of left field. It's off duty. I, you know, would love a cherry Coke. Back in the day.
B
Ooh, yeah.
A
You know, ever have a nice cold cherry Coke?
B
I love.
A
Yeah.
B
Cherry flavored sodas. I'm a big fan now.
A
I also stopped drinking caffeine in the afternoons and I love Coke Zero. So I get Coke Zero and I get caffeine free. But when I was in Italy, I kept seeing this brand. Toshci cherries.
B
Amarena, Toshi cherries.
E
Yeah.
A
Yes. And they come in an iconic. There's a very iconic, you know, bottle that these kind of cherries come in from Italy. I sent you, like the one I buy, that's at scale, like it's a large portion. These are not cheap, let me tell you that. These are not maraschino cherries. These are like cocktail cherries. Right. And they're very expensive. Luxardo makes them. And then there's like Amarina.
B
Wild Amarina is the one sent us.
E
Yeah.
A
Yes. And they come in fancy bottles. Anyway, I order this in bulk and I will make a little cherry soda for my girls where I will take a little sparkling water, some crushed ice.
B
Sure.
A
And I put some of the syrup in from this and the cherries, they love it. I'll draw. Drop it into my. In the afternoons, caffeine free, whatever, and put it on there. But you can also put it on vanilla ice cream. And when I was in Italy, I would. I would order black cherry gelato and I kept going back to the place and they would give it to me. And then I looked and I couldn't find it in the counter. I said, oh, you have no more black cherry? They're like, no, we have black cherry. I'm like, where is it? She's like, well, we take this vanilla one. And then they had the giant thing of these amarena cherries and we just put a scoop of them on top. I said, oh, wow, delicious. Yeah, that's how you make it. So I make this at home. And I went back to the same place in Florence, like, literally with my daughters, like every day. I'm checking, I'll send you the place. I would go like twice a day. Every day I would go, they would just hand me my thing. They knew I was going to order black cherry for myself. And every day they would put more on it. And then I came back the fourth day and the woman's, you know, like,
C
how long you staying?
A
I'm like, actually, we're leaving tomorrow or whatever. She put so many cherries on top of this. She goes, thank you for coming because I was giving me. I'm a big tipper she put like 20 cherries on top of it, scoop of ice cream on top of that, then more cherries. I made a total salad Sunday for me. I'm addicted to them. You'll love them.
B
Yeah, that sounds.
A
Treat your family delicious.
B
Yeah, love it. There was a yogurt shop in. In LA called Humphrey Yogurt. I don't think it's still there, but that's what they used to do. There were no flavors. It was just plain vanilla. But then they would put the toppings in and like mix it up and that would be how you do your flavor. So it was like Butterfinger flavor, Snickers flavor, cherry flavor, all that kind of stuff. Really good. You made me nostalgic for it.
A
Oh, there it is.
B
I'm free yogurt.
D
There you go.
A
Yeah. Okay.
B
There is a documentary on Netflix right now that Louis Thoreau. Did you know, Louis Theroux? He's this British tv. He does interviews, but he picks like, like the Westboro Baptists or this group of white supremacists. Like, he interviews fringe people and kind of brings this very mainstream sort of mindset. Like, I want to understand your group and how you think. He's. He's done a whole bunch of these for BBC and different films over the years. So his new one is on Netflix and he goes to vid a bunch of. Of manosphere guys, like not Andrew Tate, but guys in the Andrew Tate sort of vein who are like coaching young boys how to be anti feminist or how to be, you know, like you got to. You got to be one way monogamous. My girl doesn't cheat on me, but I can sleep with whoever I want. Like guys like Sneako and all that. It's really interesting. And I think he does a good job of showing how a lot of these people with these big TikTok and Instagram accounts, it's not reality like you're. It's like reality tv. They're playing a character. Everything is sort of set up to be filmed. And when you go meet the real guys, they're not these guys. They're playing on social media. And I think it does a really good job of sort of getting them to reveal their. Who they really are. That, and that this is all an act and that they're selling, you know, they're selling supplements. They're selling, come join my telegram.
A
Get this app. I mean, half of people's opinions now are based on the algorithm. And so if you want to understand, I'm not singling anybody out, but I don't know, maybe the most extreme would be on the political side. There are a group of people who are just all in on Trump, right? Like Michael Wolf. And they just are releasing content every day about Michael Wolf. Michael Wolf and Joanna Kearns from Daily Beast are just constantly doing Trump stuff, right? It's kind of anti. And then on the other side, you have the Candace Owens of the world and Fuentes. They know that there's certain keywords, whether it's like anti Semitic stuff or they go after Charlie or not go after Charlie Kirk, but Charlie Kirk is gonna feed the algorithm. And it's just algorithm feedback. And it's a volume game and it's a titles game. And that's the challenge of being a media consumer today, is looking at the content and saying, is that person trying to get massive amounts of views by keyword stuffing and feeding the algorithm at this moment in time, or are they authentically interested in it? When you look at us and we talk about openclaw and we talk about. About Tao as two of the things that we've been covering here a lot on the show, it's because I personally find these things very interesting in terms of the future of technology. Some people might not be interested in them at all. Or I see the flat white thing, I'm like, well, there's something interesting going on here. I build this show not to feed the algorithm, but based on my own personal view of what's fascinating. And then that's what I've charged you and the team with doing. Hey, find me fascinating stuff, stuff that's groundbreaking. And when we find something that's particularly fascinating, I want to double down on it and until it becomes not interesting. Yeah, makes sense.
B
Yeah.
A
But I think that's not the winning strategy. That's not the winning strategy.
B
Well, maybe for YouTube. I mean, I think you have a special because you're sort of well known outside of this. And so we have, like, some advantages that a lot of other creators don't have. But when you watch guys like, like that's a guy named HS Tiki Talky, who's on TikTok, they are purely slaves to the algorithm. They're just doing things, things. They're seeing which things that they could do will get the most people to follow them on Kick or Rumble, to tune in when they start streaming. And, like, they're gonna do whatever those things are. And like that, that, that's a lot of what I think Louis is showing in the film is like, it sounds like they sound so confident. They sound so brash. They sound like they're coming up with all this stuff off the top of their head and they're desperate to share it with you because it's important life strategies. But then you take a closer look at it. It's like they're purely just doing what works and what's going to add up to the most clicks and what's going to get them the most attention because they're trying to sell you a subscription to this or this gambling site or whatever.
A
Great to work with you, Lon, as always. Have a great weekend, everybody. We'll see you next time. Bye.
G
Bye.
B
Bye.
E
Bye.
Episode Title: One Genius Rule That Made This Coffee Brand Famous
Date: March 14, 2026
Host: Jason Calacanis
Guests: MOG, Dubs (Hippeus Subnet 75, Bittensor), Charlie Hearst, Tom Noble, Will Sudlow (“Flat White or F Off!” founders), plus regular co-hosts and contributors
This episode is a double feature focused on two themes:
The show is rich with insights on incentives, startup experimentation, meme-driven marketing, and the ever-present challenge of standing out in crowded or commoditized markets.
Key moment:
"Anyone with redundant storage who has the expertise to optimize for the incentive mechanism" can participate, though currently it's mostly data center professionals due to the technical barrier.
— MOG (14:13)
Quote:
“If they are not up or not able to provide a file when you download it, they get a strike. …We should be able to serve still the file because that's the biggest problem with decentralized storage.”
— Dubs (24:40)
Notable insight:
“Prolong equity and release of equity until you really accrue value within your company. I've never been a fan of just selling ideas and a dream. I would rather sell provable value.”
— MOG (33:24)
(36:37) Jason wraps the first half, shifting to the flat white section: “and you know, that's like one type of experience, right? You know, it's another type of experience...”
This episode is a masterclass in both technical innovation (decentralized storage networks) and marketing innovation (ultrafocused, meme-driven food brands). You’ll gain business lessons applicable to both software and IRL—why incentives drive outcomes, how to surface and validate viral ideas, and why sometimes doing just one thing—especially if it’s telling your customers to “F off”—can be the ultimate startup hack.