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Americans seem undeterred by inflation hovering at 3.4%, as the personal consumption expenditures index rose 0.7% in May and is up 4.1% year over year. This could trigger raising interest rates, although host Gene Marks says a rate increase would be manageable. Gene also looks at Walmart Business uncovering the hidden costs of procurement, and what 60% of people dealing with AI-powered customer service bots say they do when faced with that situation. Listen to the podcast.

Topics:

00:00 – Introduction

00:19 – Consumer Spending and Inflation

04:15 – Hidden Costs of Procurement

06:07 – Response to AI Customer Service

08:56 – Episode Wrap-up

Additional Resources

Meet Paychex: https://bit.ly/3VtM6bs

DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.