What if the secret to transforming your team's engagement and productivity starts with something as simple as telling your new hires why they stood out?

In this inspiring episode of Thrive Loud, Lou Diamond sits down with Ashley Herd — founder of The Manager Method, HR leader, LinkedIn Learning instructor, and co-host of the HR Besties podcast. Together, they reveal practical, actionable ways to unlock true human connection and leadership in today's workplace, far beyond buzzwords and business clichés.

Ashley shares her unconventional journey from aspiring playwright to HR expert, and how her unique “career quilt” gave rise to her thriving manager training business. Hear why her viral leadership tips resonate and learn the power of "common sense that's not so common" in management. Ashley’s aha moment about hiring truly shocks and delights — it’s a real game-changer for leaders and organizations.

Key highlights include:

The surprising story behind The Manager Method and how Ashley’s creative roots shaped her approach (01:37)
Why real human connection in the workplace matters more now than ever, and how managers can harness it for lasting impact (05:41)
The practical tools that drive engagement, accountability, and strong teams — regardless of industry or career stage (04:01)
A powerful example of “managing up” that resonates with both senior leaders and frontline managers (10:30)
Ashley’s personal stories of feedback, doubt, and the very real gift of creating content that changes lives (13:46)

Timestamped Overview:

00:00: Introduction & Ashley’s background
01:37: Ashley’s career journey & the “career quilt”
03:07: The origins of Manager Method & social media skits
05:41: Importance of human connection in management
07:26: Aha moments and leadership lessons for hiring managers
10:30: Selling the Manager Method to senior leaders
13:46: The “happy accident” and impact of content creation
20:14: The story that inspired The Manager Method
23:26: Fun Street segment, personal favorites & closing

Ready to elevate your workplace and your leadership skills? Don’t miss this episode featuring actionable advice, heartfelt stories, and a fresh perspective on what it really takes to thrive as a manager.