In this episode of the Tyler Tech Podcast, Ryan Jacobson, manager of software engineering, and Sonya Newell, team lead in cybersecurity, join the show to discuss the changing nature of cybersecurity and the growing impact of artificial intelligence (AI).

Ryan and Sonya share how threats like ransomware, zero-day vulnerabilities, and legacy technology continue to challenge public sector agencies, especially as more services move to the cloud. They also explain how AI has lowered the barrier for attackers to create sophisticated phishing and voice scams, while at the same time giving defenders new tools to monitor, detect, and respond.

The conversation underscores why resilience is about more than just technology — it requires awareness, adaptability, and culture. By asking the right questions, starting small, and reinforcing strong internal processes, public sector leaders can take meaningful steps toward strengthening cybersecurity in an AI-driven world.

This episode also highlights the advantages of cloud infrastructure and how it is transforming the public sector. From reducing technical debt and streamlining operations to creating the flexibility to adopt AI and other emerging tools, the cloud provides a smarter, more resilient foundation for modernization, security, and innovation. Explore our resources in the show notes to learn how governments can maximize long-term value and take the next step toward a future built to adapt.

Explore More: Cloud Infrastructure for Government

And learn more about the topics discussed in this episode with these resources:

Download: Digital Access and Accessibility in the Resident Experience
Tyler in the News: South Carolina AI, Cyber Initiatives Reshape Services
Blog: The Power of Data: Building Resilient and Responsive Systems
Blog: Preparing for the Future of AI in Government
Blog: Boosting Resilience: Cloud Solutions for Modern Government
Blog: Cyber Defense: Local Governments Weigh In
Blog: Partnering With Communities to Build Resilience
Blog: Resilient Communities Rely on Modern Public Safety Solutions
Blog: Increase Community Resilience With Modern Payment Systems
Blog: How Cloud-Based Solutions Expand Access to State Services
Blog: Resilience at Scale: Technology for an Unpredictable Future

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