Breaking Down Silos in Government: Data Integration at Scale

This episode of the Tyler Tech Podcast features Burgandi Grace, principal project manager for artificial intelligence at Tyler Technologies, and Heidi DeVore, a CAMA specialist with the Kansas Department of Revenue’s Property Valuation Division, discussing how governments are working to connect fragmented systems and make data more usable across agencies. Recorded live at Tyler Connect 2026 in Las Vegas, the conversation combines a broad look at modernization efforts with a detailed statewide example from Kansas, where differences in processes and scale effectively created more than 100 disconnected systems across counties. They share how improving data access, consistency, and visibility is helping governments support better decision-making and performance tracking, while making incremental progress toward more connected operations despite ongoing technical and organizational challenges.