This episode of the Tyler Tech Podcast features Burgandi Grace, principal project manager for artificial intelligence at Tyler Technologies, and Jessica Crone, management analyst for the City of Rancho Cordova, California. They share how Rancho Cordova is using connected systems and collaboration to streamline operations, strengthen communication, and deliver more resident-focused digital services. The conversation explores how leadership support, change management, and a culture of innovation — complete with the city’s “Super Egg” mascot — are helping government staff embrace modernization. Tune in to hear how connection, collaboration, and technology are driving real-world impact in local government.