
Hosted by Kay MIller · EN
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Uncopyable Women in Business
For women running businesses without a marketing department — and doing it all anyway.
Uncopyable Women in Business is the go-to podcast for women business owners and entrepreneurs who don’t have a marketing team… but still want to grow, stand out, and build a brand people remember.
If you're wearing all the hats - marketing, sales, operations, customer service - and you're ready to break through the noise with strategies that actually work in real life, this podcast is for you.
I'm Kay Miller — speaker, consultant, former #1 outside salesperson (a.k.a. “Muffler Mama”), and bestselling author of Uncopyable You and Uncopyable Sales Secrets. My passion is helping small-business owners and entrepreneurs create an advantage their competitors can’t copy - even if they’re doing everything themselves.
Each week, I host casual, fun, power-packed 30-minute conversations with remarkable women: CEOs, business owners, sales superstars, innovators, and thought leaders who’ve built success without big budgets or big teams.
You’ll hear their stories, strategies, and get instantly usable advice to help you:
A little about me: I built an eight-figure family business with my husband Steve using the Uncopyable Framework we now teach to business owners and entrepreneurs. I’m here to help you do the same - in your own authentic, unforgettable way.
If you're ready to create an advantage no one can copy, hit subscribe and join me on this Uncopyable journey.
(Podcast formerly known as Uncopyable Women in Sales.)
✨ Connect with me: linkedin.com/in/millerkay
📩 Contact: kay@uncopyablesales.com
📚 My books: Uncopyable You + Uncopyable Sales Secrets
Follow me on LinkedIn: linkedin.com/in/millerkay
Contact me: kay@uncopyablesales.com
Order Uncopyable You: https://amzn.to/3A3gPom
Order Uncopyable Sales Secrets: https://amzn.to/3Do7KWU

Send a textIn this episode, Leslie Lautenslager takes on my five signature “fun fact questions,” giving us a peek at the heart behind her incredible journey:What did you want to be when you grew up?What’s something you still want to do?What do you love most about yourself?What’s one thing you’d like to change?And… your favorite vacation spot?See the person behind the protocol in this quick, candid conversation. You won’t want to miss it! About Leslie Lautenslager:Leslie Lautenslager is a distinguished protocol expert with a career spanning over three decades of high-level diplomacy and international relations. Beginning her journey in 1986 at Blair House, she managed state visits and led presidential delegations before transitioning to the private sector as the event manager for General Colin L. Powell. She served as a trusted advisor and liaison to the General for 25 years, including his tenure as U.S. Secretary of State, where she was the Assistant Chief of Protocol for Ceremonials. Beyond her government service, Lautenslager is a global leader in her field, having served as President of Protocol & Diplomacy – Protocol Officers Association from 2016 to 2020. An accomplished author and trainer, she penned the memoir "My Time with General Colin Powell" and has contributed to several academic texts on international etiquette. A graduate of the College of William & Mary, she is now an internationally recognized speaker who trains prestigious organizations like the U.S. Chamber of Commerce and the Peace Corps in the art of diplomatic and corporate relations.Connect with Leslie:WebsiteLinkedInInstagramFacebookWant to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama,") interview superstar women from all industries. Their experience and advice will give you specific tools you can use to enjoy Uncopyable success. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world, and I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom. Order my Products! Uncopyable Sales Secrets (Book by Kay Miller) Uncopyable You (Book co-authored with Steve Miller) Apply for a free 20 minute callContact:kay@beuncopyable.comlinkedin.com/in/millerkay

Send a textThis episode is Part 2 of my delightful conversation with Leslie Lautenslager. She gives more behind-the-scenes examples that show who General Powell was away from the spotlight. She shares insights on respect, trust, HUMOR (!), and the quiet moments that defined their working relationship.Leslie also reflects on fear, responsibility, and what it means to serve at the highest levels of leadership. She shares the moments that scared her, the lessons she learned by being “thrown into the deep end,” and why protocol work is never about being seen, but about making others feel respected and safe.Our conversation closes with reflections on General Powell’s friendships, legacy, and why Leslie ultimately felt called to write the book she once believed she never could.About Leslie Lautenslager:Leslie Lautenslager is a distinguished protocol expert with a career spanning over three decades of high-level diplomacy and international relations. Beginning her journey in 1986 at Blair House, she managed state visits and led presidential delegations before transitioning to the private sector as the event manager for General Colin L. Powell. She served as a trusted advisor and liaison to the General for 25 years, including his tenure as U.S. Secretary of State, where she was the Assistant Chief of Protocol for Ceremonials. Beyond her government service, Lautenslager is a global leader in her field, having served as President of Protocol & Diplomacy – Protocol Officers Association from 2016 to 2020. An accomplished author and trainer, she penned the memoir "My Time with General Colin Powell" and has contributed to several academic texts on international etiquette. A graduate of the College of William & Mary, she is now an internationally recognized speaker who trains prestigious organizations like the U.S. Chamber of Commerce and the Peace Corps in the art of diplomatic and corporate relations.Connect with Leslie:WebsiteLinkedInInstagramFacebookWant to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama,") interview superstar women from all industries. Their experience and advice will give you specific tools you can use to enjoy Uncopyable success. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world, and I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom. Order my Products! Uncopyable Sales Secrets (Book by Kay Miller) Uncopyable You (Book co-authored with Steve Miller) Apply for a free 20 minute callContact:kay@beuncopyable.comlinkedin.com/in/millerkay

Send a textIn this episode, Leslie Lautenslager shares personal insights from her 25 years serving as a trusted advisor and protocol expert for General Colin L. Powell. Leslie discusses the "art and science" of protocol, explaining how formal rules provide a framework for building international relationships while kindness dictates when those rules should be finessed. We explore her unique journey from a double major in psychology and fine arts to the U.S. State Department, and eventually to her pivotal role managing General Powell’s international speaking circuit and his office during his tenure as Secretary of State.The conversation dives into the General’s "love note" system—a rigorous training method he used to ensure his staff remained "in harmonic" with his high standards and expectations. Leslie also highlights the simple but profound power of the handwritten thank-you note, a practice both she and the General credited for opening doors and maintaining deep professional respect. You will learn how to prepare for high-stakes leadership, why treating everyone with respect is the ultimate diplomatic tool, and what it was like to work alongside a leader who was a constant student of the world.About Leslie Lautenslager:Leslie Lautenslager is a distinguished protocol expert with a career spanning over three decades of high-level diplomacy and international relations. Beginning her journey in 1986 at Blair House, she managed state visits and led presidential delegations before transitioning to the private sector as the event manager for General Colin L. Powell. She served as a trusted advisor and liaison to the General for 25 years, including his tenure as U.S. Secretary of State, where she was the Assistant Chief of Protocol for Ceremonials. Beyond her government service, Lautenslager is a global leader in her field, having served as President of Protocol & Diplomacy – Protocol Officers Association from 2016 to 2020. An accomplished author and trainer, she penned the memoir "My Time with General Colin Powell" and has contributed to several academic texts on international etiquette. A graduate of the College of William & Mary, she is now an internationally recognized speaker who trains prestigious organizations like the U.S. Chamber of Commerce and the Peace Corps in the art of diplomatic and corporate relations.Connect with Leslie:WebsiteLinkedIWant to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama,") interview superstar women from all industries. Their experience and advice will give you specific tools you can use to enjoy Uncopyable success. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world, and I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom. Order my Products! Uncopyable Sales Secrets (Book by Kay Miller) Uncopyable You (Book co-authored with Steve Miller) Apply for a free 20 minute callContact:kay@beuncopyable.comlinkedin.com/in/millerkay

In this conversation, Jane shares her insights on how women can navigate career advancement while staying true to themselves. She discusses the importance of self-advocacy, the subtle but real barriers women face in male-dominated industries, and the strategies that help women not just survive, but thrive. Drawing from both research and personal experience, she explains why confidence is often underestimated yet critical, and how women can build it intentionally over time.We also explore the lessons from Her Success Blueprint, including how to set boundaries, find mentors, and challenge outdated stereotypes. Jane emphasizes that women don’t need to “fix themselves” to succeed—they need to recognize and leverage the strengths they already bring to the table. Her message is both practical and encouraging: success is possible without compromise when you own your value and lead with authenticity.Order Jane's Book:https://a.co/d/6nORd71About Dr. Jane Sojka: Dr. Jane Sojka is a professor of marketing at the University of Cincinnati, where she developed one of the first university courses designed specifically to help women succeed in professional sales. Over the years, she’s coached and mentored thousands of women, especially those entering male-dominated industries, equipping them with the skills to take risks, build resilience, and grow their confidence. Her new book, Women & Power: Your Guidebook to Risk, Resilience, and Confidence, brings those lessons beyond the classroom. Through candid stories and practical strategies, she helps women break free from self-limiting behaviors and step fully into their own power.Reach Dr. Jane Sojka:LinkedInCheck out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom. Order my Products! Uncopyable Sales Secrets (Book by Kay Miller) Uncopyable You (Book co-authored with Steve Miller) Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller) Contact:kay@beuncopyable.com...

In this solo episode of Uncopyable Women in Business I don't have guests - it's just me, diving into one of the toughest challenges we face in sales: price objections. If you’ve ever been on the verge of closing a deal only to hear, “Sounds great, but your price is too high,” you know how frustrating it can be.In this episode, I share real stories—from luxury hotels to my Muffler Mama days—to show why selling on value beats selling on price every time. You’ll hear how focusing on the right “Moose” (your ideal customers) changes everything, why the “expensive glass of wine” story still works decades later, and how the classic “feel, felt, found” approach can turn resistance into a yes.I also talk about negotiation, Chris Voss’s FBI strategies, and why you are the Uncopyable advantage that makes customers choose you over anyone else.Listen in and get ready to turn objections into opportunities!Check out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom. Order my Products! Uncopyable Sales Secrets (Book by Kay Miller) Uncopyable You (Book co-authored with Steve Miller) Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller) Contact:kay@beuncopyable.com...

In this episode, get ready to hear Natasha Dillon's answers to the same five questions I ask every guest: What did you want to be when you grew up? What’s something you want to do that you haven't yet? What's something you like about yourself?What's something about yourself you'd like to change?What's your favorite vacation spot?About Natasha:Natasha Dillon is the co-founder and CFO of FundFi Merchant Funding, a company that provides fast, flexible financing to small and mid-sized businesses across the U.S. and Canada. With a finance career that began in 2007, Natasha oversees underwriting, accounting, and regulatory compliance, playing a pivotal role in the company’s growth and operations.Reach Natasha:LinkedInWebsiteCheck out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom. Order my Products! Uncopyable Sales Secrets (Book by Kay Miller) Uncopyable You (Book co-authored with Steve Miller) Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller) Contact:kay@beuncopyable.com...

What do you do when your pizza oven breaks on a Friday morning—or you get the chance to open a second location, but the bank can’t move fast enough?My guest Natasha Dillon, co-founder and CFO of FundFi Merchant Funding, helps entrepreneurs solve those exact problems. Her company provides fast, flexible financing for small and mid-sized businesses—often within 24 hours.In this episode, Natasha shares:How alternative financing works (and why it’s different from a bank loan)Real examples of businesses she’s helped—from restaurants to niche manufacturersHer own journey as an entrepreneur, and what she’s learned along the wayIf you’re curious about funding options—or just want to hear a fascinating behind-the-scenes look at business growth—you’ll love this conversation.About Natasha:Natasha Dillon is the co-founder and CFO of FundFi Merchant Funding, a company that provides fast, flexible financing to small and mid-sized businesses across the U.S. and Canada. With a finance career that began in 2007, Natasha oversees underwriting, accounting, and regulatory compliance, playing a pivotal role in the company’s growth and operations.Reach Natasha:LinkedInWebsiteCheck out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom. Order my Products! Uncopyable Sales Secrets (Book by Kay Miller) Uncopyable You (Book co-authored with Steve Miller) Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller) Contact:kay@beuncopyable.com...

In this episode, Viki King takes on my signature five questions —iIt’s quick, candid, and gives you a fresh glimpse into the storyteller behind the screenplays and bestselling books.She reveals: ✨ What did you dream of being as a kid? ✨ What’s still on your bucket list? ✨ What do you love most about yourself? ✨ What would you change? ✨ And… your favorite vacation spot?Catch my full interview with Viki here: https://www.buzzsprout.com/2245025/episodes/17701540Viki King is a bestselling author, Hollywood screenwriter, and transformational consultant whose work has influenced writers, executives, athletes, and creatives around the world. Best known for her classic book How to Write a Movie in 21 Days: The Inner Movie Method, Viki has also written for television favorites including Three’s Company and Hart to Hart. Her newest book, How to Be the Hero of Your Own Life, blends memoir with empowering lessons on purpose, resilience, and reinvention.Resources:WebsiteLinkedInBooks:How to Be the Hero of Your Own LifeHow to Write a Movie in 21 DaysCheck out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom. Order my Products! Uncopyable Sales Secrets (Book by Kay Miller) Uncopyable You (Book co-authored with Steve Miller) Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller) Contact:kay@beuncopyable.com...

In this conversation, Viki shares her remarkable journey from being the first female crew member on The Tonight Show with Johnny Carson to guiding others in discovering their own inner voice. She discusses what it means to thrive rather than simply survive, how humor can transform challenges, and why every person carries a unique genius made up of their own blend of talents. We explore her perspective on fear, freedom, and creativity, and how her writing serves as a mirror for readers to reflect on their own lives. At 80 years old, Viki continues to model what it means to live authentically, fully, and with courage.Viki King is a bestselling author, Hollywood screenwriter, and transformational consultant whose work has influenced writers, executives, athletes, and creatives around the world. Best known for her classic book How to Write a Movie in 21 Days: The Inner Movie Method, Viki has also written for television favorites including Three’s Company and Hart to Hart. Her newest book, How to Be the Hero of Your Own Life, blends memoir with empowering lessons on purpose, resilience, and reinvention.Resources:WebsiteLinkedInBooks:How to Be the Hero of Your Own LifeHow to Write a Movie in 21 DaysCheck out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom. Order my Products! Uncopyable Sales Secrets (Book by Kay Miller) Uncopyable You (Book co-authored with Steve Miller) Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller) Contact:kay@beuncopyable.com...

In this episode, Dr. Cindy McGovern takes on my signature five questions — the ones every guest has to face! You’ll hear her share:What she dreamed of becoming as a kidThe “bucket list” item she hasn’t checked off (yet!)What she loves most about herselfThe one thing she’d tweak if she couldAnd of course… her ultimate vacation destination!Known across the globe as the First Lady of Sales, Dr. Cindy McGovern is an expert in sales, leadership, and communication. Author of the Wall Street Journal Best Seller Every Job is a Sales Job: How to Use the Art of Selling to Win at Work, Sell Yourself: How to Create, Live, and Sell a Powerful Personal Brand and CEO of Orange Leaf Consulting, she’s earned her reputation by leading hundreds of companies to business growth and industry dominance. She helps take the ‘ick’ out of sales and empowers people to embrace their inner 5-year-old to use the art of selling to achieve their personal and professional goals.Resources:Websites:https://drcindy.com/https://orangeleafconsulting.com/https://www.orangeleafacademy.com/InstagramCheck out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom. Order my Products! Uncopyable Sales Secrets (Book by Kay Miller) Uncopyable You (Book co-authored with Steve Miller) Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller) Contact:kay@beuncopyable.com...