A (24:09)
Back in 1996, Pepsi launched a new promotion called Pepsi Points. Essentially you could save Pepsi labels and redeem them for points. Those points could get you anything from a mountain bike to a baseball hat. Then Pepsi put a lot of money behind this commercial. It begins with a young man wearing a Pepsi T shirt. Words appear on the screen that say t shirt 75 Pepsi points. Then the kid appears wearing a jacket, leather jacket, 1450 Pepsi points. Then he walks outside and puts on sunglasses. 175 Pepsi points. Introducing the new Pepsi Stuff catalog. Then the commercial shows a group of students in a classroom and the shadow of a jet flies over overhead. Outside the school, a fighter jet lands on the grass. Now the more Pepsi you drink, the more great stuff you're going to get. When the cockpit slides open, the kid we saw in the Pepsi T shirt looks at the camera and says sure beats the bus. Words on the screen say Harrier fighter. Seven million Pepsi points. Drink Pepsi, get stuff. One day a 20 year old named John Leonard saw the commercial on TV. He recorded it on his VCR and played it back over and over again. He couldn't believe what he saw. The Pepsi commercial had no fine print, no disclaimer. That meant you could actually get the Harrier jet. If you could find a way to accumulate 7 million Pepsi points. He did some quick calculations. His family would have to drink 190 Pepsis a day for 100 years. That wasn't going to work. The other way was to buy 16 million cans of Pepsi, which would cost over $4 million. Being a 20 year old, he had no money. But he knew someone who did. John Leonard loved to climb mountains. And he had met a millionaire named Todd Hoffman on one of those climbs. So he called Hoffman and pitched the idea. 16 million cans of Pepsi. It would take 600,000 cubic feet of storage space and 45 people to cart and stack. It all cost $4 million. But that $4 million would get you a Harrier jet worth 32 million. Hoffman was interested. His first question. Was is it legal to own a Harrier fighter jet? Leonard called the Pentagon and asked. He was told yes, as long as the jet had no missiles. Next question. What if we start buying 16 million cans of Pepsi and the contest ends before we accumulate them all? What do we do with millions of cans of Pepsi? The idea was just too insane. Hoffman was out. Not long after, John Leonard walked into a convenience store and saw a marketing display for the Pepsi promotion. He grabbed a Pepsi catalog and noticed some fine print. It said, once you submitted labels totaling 15 Pepsi points, you could buy additional points for 10 cents each. That meant you could purchase 7 million Pepsi points for $700,000. That was a lot less than $4 million. It was a major loophole. When he told Hoffman, Hoffman wrote a check for $700,008.50, and they sent it to Pepsi. Then they waited and waited. One day, a letter finally arrived from Pepsi. It basically said, ha ha. The Harrier jet thing was a joke. Here's your check back and coupons for two cases of Pepsi. Todd Hoffman took that letter to his law firm. The lawyers gathered in the boardroom and asked to see the commercial. They asked for it to be played again and again. There was no fine print, no disclaimer. So they drafted a letter to Pepsi saying, you made an offer. Your offer was accepted. We sent the check. Send us the jet. Otherwise it was false advertising. Pepsi responded by suing John Leonard. So Leonard and Hoffman sued them back. They knew Pepsi outgunned them in the legal department. But they had one powerful thing in their back pocket. They had the commercial. Pepsi then invited Leonard and Hoffman to New York to try and settle the issue. At that meeting, Pepsi wrote an offer on a piece of paper and slid it across the table. It was for $750,000 they were paying them to go away. John Leonard and Todd Hoffman excused themselves to chat in the hall. When they came back, the lawyer said, so what do you think? Hoffman said, johnny wants the jet. From that point on, it was a legal waiting game. Then Leonard's lawyer discovered Pepsi had run the Harrier jet commercial in Canada at the same time. But that ad carried a disclaimer. Obviously, Pepsi had made a mistake by leaving it off the American version. Then, in 1998, three full years after John Leonard had first seen the commercial, the lawsuit finally went to court. The judge ruled in favor of Pepsi, stating a reasonable person wouldn't find the offer credible. After all the time and effort, John Leonard didn't get his Harrier jet. Over the years, the advertising agency took the brunt of the scorn for the commercial snafu. But in a Netflix documentary titled Pepsi, Where's My Jet? The creative director on the Pepsi account, Michael Patty, revealed something he said when he first presented the commercial idea to Pepsi. He had written 700 million Pepsi points to get the jet. The Pepsi client said the 700 million line was too hard to read on screen. He insisted it be changed to 70 million, but then he thought 70 million was still too hard to read, so he had it changed to 7 million. It wasn't the advertising agency that got Pepsi in trouble after all. It was Pepsi itself. It's remarkable to think that with all the law firms, the lawyers, the impenetrable legal language, and the vetting, loopholes can still be missed. That's why when Jerry Selby first read the Windfall Marketing brochure, he was convinced a lot of people would spot the same loophole. As he said, all it took was grade 6 math. Yet people still missed it. In all of our stories today, marketing played a significant role. Whether it was the brochure that triggered the Selby's plan, or Anheuser Busch shortstopping a rule to promote its beer, Berry Gordy figuring out how to generate record sales, or Vulpec using a video to leverage their fans to take a loophole for a loop. Then there was John Leonard and the Pepsi commercial, a 20 year old kid who took on a major corporation and probably should have won that lawsuit. All of which proves one thing. It pays to read the fine print when you're under the influence. I'm Terry O'Reilly. This episode was recorded in the Tear Stream Mobile Recording studio producer Debbie O'Reilly sound engineer Jeff Devine Research Patrick James Aslan under the Influence Theme by Ari Posner and Ian Lefever music provided by APM Music. Follow me on social @terry oinfluence if you're enjoying this episode, you might also like the risk in the asterisk. Fine Print and advertising disclaimers season 8 episode 23. You'll find it in our archives on your favorite podcast app. You can now find our podcast on the Apostrophe YouTube channel. See you next week. Fun fact when Wolfpeck uploaded a response criticizing Spotify's decision, the band was able to make money off that two. Dude, did you order the new iPhone 17 Pro? Got it from Verizon. The best 5G network in America. I never look so good. You look the same. But with this camera everything looks better. Especially me. You haven't changed your hair in 15 years.