Podcast
Unscheduled Maintenance
Hosted by CARS.com · EN
Unscheduled Maintenance is a production of Cars.com that highlights automotive experts and innovators who are finding new ways to succeed in this fast-moving industry. We look at the many ways marketing leaders can drive success and aim to leave listeners feeling inspired, informed and empowered. Whether you’ve been in the business 50 days or 50 years, it never hurts to stop in for some Unscheduled Maintenance.
11episodes
Episodes
Newest firstAll episodes
"Buyers need to trust the person on the other end of their transaction"
May 13, 202100:15:49Tap to summarizeMany marketers are familiar with the traditional four Ps of marketing — which are Product, Price, Place, and Promotion — but here at Cars.com we believe the automotive industry needs its own twist on these marketing principles, especially in today’s ever-evolving environment.Our guest today is Cars.com’s Director of B2B Marketing, Jacob Wittler, who is going to share why automotive marketing professionals need to rethink the fourth “P,” and how to view these strategies through a 2021 lens.
Transcribe →"Have a good understanding of your "why buy" message"
Apr 29, 202100:22:43Tap to summarizeIn today’s landscape, it’s more important than ever for used-car dealers to embrace digital solutions. Zach Klempf is the founder and CEO of Selly Automotive, an industry thought leader focused on the used car space, and is well-versed in the strategies the savviest Independent dealers are employing for success.
Transcribe →"There's never been a better time for women to enter this industry"
Apr 15, 202100:13:02Tap to summarizeHow can dealerships encourage more women to pursue a career in automotive? On this episode of Unscheduled Maintenance, dealer principal Kelly Webb Roberts shares advice on how to do just that, as well as her experience as a woman in automotive leadership.
Transcribe →"You have to respond; it's no longer optional"
Apr 1, 202100:19:58Tap to summarizeHow to win Dealer of the Year. DealerRater GM Jamie Oldershaw and reviews expert Lana Waters join the show to give review strategy advice that will help your dealership land on next year’s list of winners, and attract more customers in the process.
Transcribe →"Who do you want to reach?"
Mar 18, 202100:19:35Tap to summarizeVP of Data Strategy and FUEL Operations at CARS Chris Marshall discusses audience planning vs. media planning, common pitfalls with audience targeting, and first party vs. third party data.
Transcribe →"A click is not meaningful enough"
Mar 4, 202100:19:07Tap to summarizeGeorge Nenni has consulted thousands of dealerships over his three decades in the industry on how to identify and follow the right digital marketing data to success. George also shares the questions you should be asking your agency. Episode recorded Feb 02, 2021.
Transcribe →"We message the experience"
Feb 18, 202100:23:55Tap to summarizeChip Diggs, Director of Internet Sales and Marketing at Seelye Automotive Group in Michigan joins the podcast to share the success story of Seelye Automotive Group after they made radical changes in response to the Covid-19 pandemic. Learn more about Unscheduled Maintenance here: https://growwithcars.com/
Transcribe →"Your website is a sneak preview of what it's like to work with you"
Feb 4, 202100:19:53Tap to summarizeDesign matters when it comes to driving digital success. At Dealer Inspire, Director of Product Design Nate Jones has seen dozens of examples of how to design your dealer site for success. Nate joins us on the show to share common dealer website pitfalls as well as his best tips for creating an excellent consumer experience.
Transcribe →"Digital retailing has taken on a completely new meaning"
Jan 21, 202100:22:08Tap to summarizeDealer Inspire CEO Joe Chura joins Steve to discuss digital retailing and gives helpful, actionable advice for how dealers can thrive in this new normal. Consumers have spoken: digital retailing is here to stay.
Transcribe →"If it's good for the user, it's good for SEO"
Jan 7, 202100:25:10Tap to summarizeNew host Steve Gaede is joined by Cars.com’s own SEO guru, Brett Lee, who breaks down everything you need to know about SEO coming out of Google’s December core algorithm update. Fresh off of breaking SEO traffic records in 2020, Brett’s tips will help your dealership stay on top of search.
Transcribe →