Podcast
UX Soup
Hosted by User Driven Strategies · EN
Join Chris Schreiner, Derek Viita, and Lisa Schreiner from User Driven Strategies as they discuss the latest developments impacting the user experience, whether in the car, at home, or on the go. Examine the state of the UX and human factors professions, listen to interviews from leading practitioners in industry and academia, and hear the team discuss the latest products and services from a human-centered design perspective.
13episodes
Episodes
Newest firstAll episodes
First Responders and Robotaxis with Chris Dodge
2d ago00:51:12Tap to summarizeAs robotaxis flood public roads, many groups continue to voice safety concerns. One ongoing challenge relates to how driverless cars interact with fire engines, ambulances, and law enforcement. In this special episode, Derek and Chris put on their “researcher hats” to moderate an interview / participatory design session with Christopher Dodge (a firefighter, EMT, and former UX researcher!) on best practices for robotaxis and first responders.
Transcribe →Pedestrian Safety with Dr. Austin Angulo
2w ago00:39:55Tap to summarizeAccording to the National Highway Traffic Safety Administration, in the US more than 7000 pedestrians are killed each year and more than 71000 injured. According to the World Health Organisation, pedestrians represent over 20% of all road traffic deaths. In this episode we talk pedestrian (and cyclist) safety with Dr. Austin Angulo from the Transportation Research and Visualization Laboratory at the University at Buffalo. We discuss Dr. Angulo's research on vehicle-pedestrian communication and testing pedestrian and cyclist safety in virtual reality.
Transcribe →Digital Transformation
Apr 700:31:41Tap to summarizeLike any UX or human factors research project, “digital transformation” (the integration/evolution of new tech to parts of a business) requires a strategic, human-centered approach. In this episode, we explore approaches for digital transformation, and the importance of change management during the process. We also discuss how the AI bubble has affected the field.In Condensed Soup, we share stories of “change management gone wrong.”
Transcribe →Spilt Soup: Sonos
Mar 2400:26:34Tap to summarizeIn this installment of our Spilt Soup series, exploring the reasons behind product and service failures, we review the spectacular faceplant of Sonos. In 2024 Sonos pushed a "courageous" (not our word) app update that broke several core features, not to mention its users' trust. We analyze how Sonos lost $600 million in market cap overnight, and what product teams can learn from this failure.In Condensed Soup, we cleanse our palette by sharing stories of app updates done right.
Transcribe →Tesla / Robots
Mar 1000:31:36Tap to summarizeTesla recently announced its intention to sunset manufacturing of its Model S and Model X cars, in favor of... robots? On this episode Lisa, Chris, and Derek break down the "why's" behind this decision, and the effects it could have on Tesla's legacy. In our Condensed Soup segment, the team discusses what we're naming our first humanoid robot, and where we're storing them in our homes.
Transcribe →How to Make AI Useful with MIT's Bryan Reimer
Jan 2700:34:20Tap to summarizeBryan Reimer, Ph.D., is a Research Scientist in the MIT Center for Transportation and Logistics and co-author of the book "How to Make AI Useful: Moving Beyond the Hype to Real Progress in Business, Society and Life." Bryan discusses AI's current trajectory, its impact on transportation, jobs, creativity, and other areas of life. He discusses how to harness AI as a useful tool to fully realise AI's potential in a safe manner.
Transcribe →CES 2026: Automotive UX Recap
Jan 1500:27:02Tap to summarizeEvery year the Consumer Electronics Show in Las Vegas provides a glimpse into the strategies of automakers and suppliers. Derek walked the show floor to assess where the automotive world is headed. Join us as we discuss AI, new in-cabin experiences, Derek's robotaxi ride, and what was missing from this year's show. In Condensed Soup, Chris and Derek share their personal CES hacks.
Transcribe →Fitness Tech
Jan 700:24:32Tap to summarizeHappy New Year! The stereotypical New Year's resolution is to work off all the weight gained over the holiday season, so in this first episode of 2026 it seemed appropriate to revisit the UX of fitness tech. We covered this topic back during the pandemic, so we look at how things have changed since then and where it still falls short. In Condensed Soup, we share our favourite sporting/fitness accomplishments.
Transcribe →Gaming
Dec 1600:28:36Tap to summarizeAs the holidays are upon us, it seems fitting to talk about one of the popular presents young people especially will be asking for: games. Join us on the last episode for 2025 as we discuss how UX research for gaming differs from other industries, how gaming UX has changed over the years, future trends, and most importantly, what games we are all playing at the moment.
Transcribe →Virtual Realities and Holograms with Prof. Gary Burnett
Nov 2501:14:44Tap to summarizeIn this extended episode of UX Soup, we talk with Professor Gary Burnett from Loughborough University, who is a pioneer in the use of immersive technology, especially social virtual reality, as a means to engage and teach Higher Education students in new and meaningful ways. We talk with Gary about two recently published research articles: one on hologram teachers and the other on utilising virtual worlds for team-building exercises.
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