Hans van Dam is the CEO of Conversation Design Institute, a company that teaches a human-centric workflow to conversation design which has proven itself in organisations around the world. This is Hans’s second appearance on the show, the first one being in episode 51 back in January.

Hans explains what exactly conversation design means and focuses on its importance regarding conversational AI technologies. He shares his vast experience with training conversation designers at CDI, in order to successfully automate conversations in 2021.

CDI’s Conversation Design Festival is coming up on June 15th. Attendees will learn from AI Trainers, Conversation Designers and Conversational Copywriters who will share their professional experiences and give advice on optimizing AI assistants like chatbots and voice assistants.

We hope to see you at the Conversation Design Festival on June 15th. Grab a ticket now using our discount code!

Links from the show:

Conversation Design Festival << $50 discount code: VOICETECH100
Become an Expert in Conversation Design << VOICETECH25
Voice Tech Podcast ep.051
Hans van Dam’s Youtube channel

Sponsors:

Manning books << 40% off all books code: PODVOICETECH19
Conversation Design Institute << 25% off courses: VOICETECH25
Rumble Studio << create your free account

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Conversation Design Festival - Hans van Dam, CDI