When we talk about scale in e-commerce what often shows up are selection, speed, and growth. But behind all of it is a more fundamental idea: the spirit of entrepreneurship.

“Everybody is a born entrepreneur,” asserts Sakait Chaudhary, Senior Vice President & Head, Flipkart Marketplace. In this episode of #WhatADelivery, our host Ravi Iyer, Chief Financial Officer, Flipkart, sits down with Sakait for a closer look at what it takes to build a marketplace that enables that belief at scale.

From working closely with sellers on the ground to shaping tools, programs, and AI-assisted capabilities, the conversation explores how Flipkart is building systems that don’t just support India’s entrepreneurs but also help them grow, learn, and move forward with confidence.

In this episode, we cover:

● Enabling growth at scale: Building the right mix of tools, insights, and infrastructure for 1.4 million sellers

● AI-assisted skilling: Using technology to help sellers learn, adapt, and make informed business decisions

● Trust as a foundation: Creating systems that support and protect honest businesses across the ecosystem

● Staying close to the ground: How continuous engagement with sellers shapes what gets built

● Thinking long-term: Moving beyond scale to build a marketplace that lasts Whether you’re building a business, enabling one, or simply interested in how large ecosystems evolve, this conversation offers a closer look at what it takes to turn intent into opportunity at scale.

Whether you’re building a business, enabling one, or simply interested in how large ecosystems evolve, this conversation offers a closer look at what it takes to turn intent into opportunity at scale. Watch the full episode now.

How Trust Runs a Marketplace for 1.4M Indian Sellers | Ep. 4