Podcast
What's Next with Aki Anastasiou
Hosted by What's Next · EN
What’s Next with Aki Anastasiou is South Africa’s most popular technology show. The who’s who of South Africa’s technology and business world are interviewed on the show.
38episodes
Episodes
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What's Next powered by Deloitte - Andre Vermeulen on AI, human advantage and the future of work
6d ago00:22:34Tap to summarizeAI and the future of work are transforming every business—but people remain the biggest competitive advantage. Deloitte explains why organisations that combine human expertise with AI will lead the next wave of innovation. Andre Vermeulen, Partner | Human Capital Leader Consulting Services at Deloitte Africa, joins What's Next powered by Deloitte to unpack the key findings from Deloitte's latest Global Human Capital Trends report. He explains why organisations must rethink traditional ways of working, embrace continuous adaptation, and build cultures that allow people and AI to work together effectively rather than compete against one another. The discussion explores the concept of "Human x Machine", why only a small percentage of organisations are successfully embedding AI into everyday work, and how leaders can balance automation with human judgement. Andre also examines the risks of over-relying on AI, including declining critical thinking, data quality concerns and trust, while highlighting practical examples of AI-assisted decision-making from Deloitte's work in Formula 1. The conversation concludes with insights into organisational agility, adaptive learning, and why human capability—not technology alone—will determine which businesses succeed in the AI era. For South African business and technology leaders, this episode offers practical guidance on preparing organisations for rapid technological change while ensuring people remain at the centre of innovation. 0:00 Intro 1:25 Deloitte's Global Human Capital Trends report explained 3:31 Why organisations must become faster and more adaptable 5:05 Human × Machine: the future of AI at work 10:03 The risks of over-relying on AI 15:04 Formula 1, AI and human decision-making 20:07 Why human advantage is the real competitive advantage Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ Sponsor: Deloitte - https://www.deloitte.com/za/en/Industries/technology/research/tech-trends-2026.html #ArtificialIntelligence #FutureOfWork #DigitalTransformation
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Soul Abraham on AI, smarter insurance and the future of customer experience
1w ago00:36:23Tap to summarizeAI is transforming insurance faster than ever. Soul Abraham explains how Old Mutual Insure is using artificial intelligence to improve customer experience, reduce costs and make insurance more accessible for South Africans. Soul Abraham, CEO of Old Mutual Insure, joins What's Next to discuss how one of South Africa's oldest insurers is preparing for an AI-powered future. Drawing on nearly two centuries of insurance expertise, he explains why building a modern data platform was the foundation for adopting AI, and how the company is using artificial intelligence to empower employees, strengthen underwriting, and deliver faster, more personalised customer service. The conversation explores the three pillars of Old Mutual Insure's AI strategy, the role of cloud infrastructure and data in enabling innovation, and how AI could help improve insurance affordability and penetration across South Africa. Soul also shares his vision for AI-assisted brokers, personalised insurance products, faster claims processing, and why upskilling employees will be critical to ensuring AI enhances—not replaces—the workforce. Looking ahead, he outlines how Old Mutual Insure aims to redefine customer expectations while making insurance simpler, more responsive and better suited to individual needs. For South African business and technology leaders, this episode offers valuable insight into how AI is reshaping financial services and what the future of insurance could look like over the next five years. 0:00 Intro 2:15 Soul Abraham's journey to CEO of Old Mutual Insure 7:58 How Old Mutual Insure is adopting AI 11:06 The company's three-pillar AI strategy 17:14 Improving customer experience with AI 29:15 Upskilling employees for an AI-powered future 32:11 The future of insurance in South Africa Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #ArtificialIntelligence #Insurance #SouthAfrica
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Graham Parker on AI, legacy systems and practical digital transformation
1w ago00:26:46Tap to summarizeAI and legacy systems don't have to be at odds. Graham Parker explains how businesses can modernise existing technology, unlock value from their data and adopt AI without expensive rip-and-replace projects. Graham Parker, Executive Chairman at Britehouse, joins What's Next to discuss how organisations can cut through the AI hype and focus on practical business outcomes. Drawing on decades of experience building and scaling enterprise software businesses, he explains why successful AI adoption starts with understanding business problems, making better use of existing systems, and creating measurable value rather than chasing the latest technology trends. The discussion explores how AI is transforming enterprise software, why legacy systems often remain valuable foundations for innovation, and the importance of data governance when deploying AI solutions. Graham also shares how Britehouse helps organisations modernise critical business applications through incremental improvements instead of disruptive replacements, while highlighting real-world AI projects spanning industrial operations, enterprise software engineering and even professional cycling through its work with Pinarello Q36.5. For South African organisations navigating digital transformation, the conversation offers practical guidance on implementing AI responsibly while keeping people firmly at the centre of technology. 0:00 Intro 2:16 Cutting through the AI hype 3:23 What Britehouse does 6:01 Two practical ways businesses can use AI 9:39 Modernising legacy systems with AI 19:54 AI in professional cycling and Team Q36.5 23:29 The future of enterprise software and AI Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #ArtificialIntelligence #DigitalTransformation #EnterpriseSoftware
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Jan Hendrik van der Westhuizen on craftsmanship and modern luxury
1w ago00:19:50Tap to summarizeIn this episode of What’s Next, Aki Anastasiou speaks to Jan Hendrik van der Westhuizen – Lexus Brand Ambassador about craftsmanship, humility and the discipline behind excellence. From growing up on a farm to earning global culinary recognition, he reflects on how consistency, patience and refinement shaped his journey long before the accolades followed. The conversation explores his philosophy of modern luxury as emotional connection rather than status. He shares why simplicity, authenticity and meaningful human experiences define true success, and how building something lasting matters more than noise or fleeting recognition.
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Van Zyl Botha on connecting the unconnected through fibre expansion
3w ago00:46:31Tap to summarizeFibre expansion in South Africa's secondary towns is transforming communities. Van Zyl Botha, co-founder and CEO of the Herotel Group, joins Aki Anastasiou to discuss bridging the digital divide outside major metros. Botha details how the network operator evolved from consolidating local wireless ISPs into an infrastructure powerhouse deploying high-speed fibre across 180 municipalities. The conversation covers Herotel’s vertically integrated model, explaining how handling infrastructure construction, installations, and ISP operations internally removes the middleman to lower costs and boost uptime. Botha highlights localized innovations like their flexible 7-day voucher payment systems tailored to the township economy, alongside their redundant "Super Core" data centers that dramatically lower latency for regional users. Finally, he unpacks the business impact of their landmark acquisition by Maziv-aligning them with Vumatel and DFA-and how this partnership scales up operations to bring uncapped broadband to seven million unconnected homes. 0:00 Intro 1:30 Solving the digital divide outside SA metros 5:30 Evolving from local WISPs to national fibre infrastructure 17:40 Why vertical integration beats the traditional ISP model 21:30 Innovations for the township economy: vouchers and aerial fibre 28:00 The Maziv acquisition and scaling to a million homes 36:50 Unpacking the network's redundant "Super Core" secret sauce Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #FibreInternet #BroadbandSA #WhatsNext
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Riaan Esterhuysen on Lexus electrification and the future of luxury EVs
3w ago00:18:24Tap to summarizeIn this episode of What’s Next, host Aki Anastasiou speaks with Riaan Esterhuysen, Senior Manager of PR and Corporate Communications at Lexus South Africa, about the brand’s long-standing electrification journey and the future of luxury EVs in South Africa. Riaan reflects on his career with Toyota and explains how Lexus has evolved from pioneering hybrid SUVs with the RX in 2006 to launching fully electric battery-electric vehicles like the Lexus RZ. The discussion explores Lexus’s “multi-pathway” strategy, which combines internal combustion, hybrid, plug-in hybrid, battery-electric, and even hydrogen technologies to suit different markets and customer needs. The conversation also dives into the design philosophy and customer-centric approach that define the Lexus experience. Riaan explains how Japanese craftsmanship, driver-focused interiors, and refined electric performance shape vehicles like the RZ, which aims to deliver luxury, serenity, and usability rather than just headline speed figures. The episode highlights how Lexus is adapting EV technology for South African realities, including charging infrastructure and driving distances, while positioning electrification as a core part of the brand’s future in the country.
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Kuben Nair on youth employment, AI and South Africa's jobs future
4w ago00:27:37Tap to summarizeYouth unemployment in South Africa remains one of the country's biggest challenges, but AI, digital platforms, and new growth sectors could help change the trajectory. Kuben Nair, Chief Technology Officer at Harambee Youth Employment Accelerator, joins What's Next to discuss practical solutions for connecting young South Africans with work opportunities. Nair explains how SA Youth – the country’s largest online youth recruitment platform, managed and operated by Harambee, helps work seekers and self-employed youth overcome barriers such as data costs, transport expenses, and limited access to employers. He also shares insights from Harambee's AI research, including how artificial intelligence is reshaping industries like business process outsourcing, customer service, and tourism. The discussion explores the role of public-private partnerships in addressing the country’s youth unemployment crisis, the importance of recognising informal skills and entrepreneurial experience, the role of self-employment in economic growth, and Harambee's role in advancing the national strategy of reduce youth unemployment by 20% by 2030. 0:00 Intro 0:58 What Harambee does and why it matters 4:19 The causes of South Africa's youth unemployment crisis 11:21 How the SA Youth platform works 15:21 AI's impact on jobs and skills development 20:15 National strategy to reduce youth unemployment by 20% 24:14 Advice for employers and job seekers Follow Harambee Youth Employment Accelerator Website: https://www.harambee.co.za/ LinkedIn: https://www.linkedin.com/company/harambee-youth-employment-accelerator/posts/?feedView=all Facebook: https://www.facebook.com/harambee.youthemployment Instagram: https://www.instagram.com/harambeeyouthemployment/ Follow SA Youth For Employers: https://sayouth.co.za/ For work-seekers: https://sayouth.mobi/
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What's Next powered by Deloitte - Omeshnee Naidoo on AI readiness for African CIOs
Jun 2300:22:14Tap to summarizeArtificial intelligence is reshaping business strategy, but why are so few AI projects delivering measurable ROI? Omeshnee Naidoo, CIO Programme Leader for Africa at Deloitte, joins What's Next powered by Deloitte to unpack the findings from Deloitte's Tech Trends 2026 report and what they mean for African technology leaders. Naidoo explains how African CIOs can use AI, cloud computing, and improved connectivity to leapfrog traditional infrastructure challenges and accelerate digital transformation. She also discusses why many AI initiatives fail, the critical role of data quality, and how organisations can move beyond experimentation to deliver real business value. The conversation explores the emergence of a new generation of CIOs, the balance between innovation and operational excellence, cybersecurity in an AI-driven world, and why African organisations are uniquely positioned to compete globally despite resource constraints. Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ Sponsor: Deloitte - https://www.deloitte.com/za/en/Industries/technology/research/tech-trends-2026.html
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What's Next presented by Sigfox South Africa – Gregory Rood on the future of smart connectivity
Jun 2200:37:51Tap to summarizeWhat if IoT connectivity didn’t require expensive long-term contracts or constant monitoring? In this episode, Sigfox South Africa CEO Gregory Rood explains how a new “single-use communication” model is transforming the way businesses think about connected devices. The discussion explores how ultra-low-cost IoT tags can send alerts only when critical events happen — such as a package being opened, medicine going out of temperature range, or a shipment being tampered with. Instead of continuous tracking and monthly subscriptions, businesses can deploy short-term, prepaid connectivity built around real-world operational needs. From healthcare and cold-chain logistics to freight monitoring, panic buttons, and asset protection, the episode highlights how Sigfox’s AI-enhanced network and South African-built innovation are lowering the barrier to IoT adoption and enabling smarter, more affordable connected solutions.
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Robert Gwerengwe on electrification and the future of mobility finance
Jun 1700:35:10Tap to summarizeIn this episode of What’s Next, Aki Anastasiou speaks to Robert Gwerengwe – CEO of WesBank about the forces reshaping South Africa’s vehicle finance and mobility landscape. Gwerengwe reflects on the leadership experiences that shaped him, from building new operations abroad to gaining broad banking exposure, and outlines his vision for a more inclusive, future-focused WesBank. The conversation explores electrification, the rise of Chinese vehicle brands, flexible mobility models and the growing role of data in structuring smarter finance solutions. Gwerengwe also shares how shifting consumer behavior, rising fuel costs and changing ownership preferences are redefining what mobility looks like in South Africa — and how financial institutions must evolve alongside it.
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