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March is a special time for celebrating women who lead. So what better time to spotlight six extraordinary women who not only lead in Customer Success, but also wrote a book on it! Literally.

Welcome to the WiCS PowerUp Spotlight featuring the co-authors of The Customer Success Talent Playbook, a first-of-its-kind guide to CS hiring, careers, and team building.

Meet the women behind it:

✨ Ejieme Eromosele, VP of Customer Growth Quiq

✨ Swati Garg, CEO Melo Associates

✨ Parul Bhandari, CEO CustomerXSuccess

✨ Elizabeth Blass 🌻, Chief Customer Officer Karbon

✨ Kristen Hayer, CEO The Success League

✨ Julie Fox, Director of Digital CS Hyland

Six women. Six perspectives. One powerful playbook.

You'll hear ALL about:

The story behind writing the book together
CS hiring mistakes & hard-won lessons
Salary frameworks & career progression
Building sustainable, intentional CS teams
Empowering yourself as a CS professional
Community, mentorship & what's next

Whether you're a CS leader, a job seeker, or breaking into Customer Success — grab your seat.

👉 Follow Ejieme: https://www.linkedin.com/in/ejieme/

👉 Follow Swati: https://www.linkedin.com/in/swatigargmhrir/

👉 Follow Parul: https://www.linkedin.com/in/parul-bhandari-1294488/

👉 Follow Elizabeth: https://www.linkedin.com/in/elizabethblass/

👉 Follow Kristen: https://www.linkedin.com/in/kristenhayer/

👉 Follow Julie: https://www.linkedin.com/in/julie-fox-1b05395a/

👉 Learn more about The Customer Success Talent Playbook (& grab your copy of the book): https://www.cstalentplaybook.com/

👉 Follow our host Marija on LinkedIn: https://www.linkedin.com/in/mspilley/

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About Women in Customer Success Podcast:

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other.

Follow:

Women in Customer Success

Website - https://www.womenincs.co/podcast
LinkedIn - linkedin.com/company/womenincs

Host Marija Skobe-Pilley

LinkedIn - https://www.linkedin.com/in/mspilley/

Check out our Courses:

The Revenue CSM - https://womenincs.co/the-revenue-csm