Lucy Adams, a seasoned HR leader, has held senior roles in major organizations, including her recent position as HR Director at the BBC. Despite her success, she grew increasingly frustrated by HR’s one-size-fits-all approach, which treated all employees under the same rigid policies. Determined to find a fresh perspective, Lucy founded Disruptive HR, an innovative HR agency that inspires leaders and HR professionals to approach their roles with renewed vision and energy.

Lucy Adams is a keynote speaker, author, and founder and CEO of Disruptive HR. She guides HR teams and leaders from some of the world’s top brands, speaking at events for Pepsico, HSBC, Google, and Emirates, among others.

In this episode, Dart and Lucy discuss:
- Challenging forces acting on the heads of talent/CPOs
- Lucy’s experience appearing before a congressional hearing
- Emerging disruptions in HR
- The EACH model (Employees as Adults, Consumers, and Human Beings)
- 3 major benefits of the consumerization of the workplace
- Differences between equity and equality at work
- Humanizing performance management
- And other topics…

Lucy Adams is the founder and CEO of Disruptive HR, an agency on a mission to inspire leaders and HR professionals to approach their roles with renewed vision and energy. After working in high-level HR roles across sectors, including the Director of HR at BBC, Lucy wanted to help companies seek new ways to tackle old problems. She now guides HR teams and leaders from some of the world’s top brands, speaking at events for Pepsico, HSBC, Google, Emirates, and many others.

Lucy’s latest best-selling book, HR Disrupted, discusses innovative approaches to transform traditional HR practices, challenge outdated norms, and adopt people-centered strategies to engage and empower employees in a rapidly changing workplace.

Resources mentioned:
HR Disrupted, by Lucy Adams: https://www.amazon.com/HR-Disrupted-time-something-different/dp/1910056502
The Problem with Change, by Ashley Goodall: https://www.amazon.com/Problem-Change-Essential-Nature-Performance/dp/0316560278

Connect with Lucy:
www.DisruptiveHR.com

Work with Dart:
Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

Disruptive HR: Solving Your People Problem through Work Design | Lucy Adams

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