
Loading summary
Victoria Craig
Optimism isn't sunshine and rainbows. It's fixing things, changing the way we fix things. It's running the world on smarter energy. Because if optimism never stops, then change can't either. GE Vernova the Energy of Change Hey T and B listeners, before we get started, a heads up, we're going to be asking you a question at the top of each show for the next few weeks. Our goal here at Tech News Briefing is to keep you updated with the latest headlines and trends on all things tech. Now we want to know more about you, what you like about the show, and what more you'd like to be hearing from us. Our question this week is what would you like to hear from the tech headlines? If you're listening on Spotify, look for our poll under the episode description. Or you can send us an email to tnbsj.com now on to the show. Welcome to Tech News briefing. It's Monday, April 14th. I'm Victoria Craig for the Wall Street Journal. We've all learned to think twice before posting something online. But what about taking a pause before entering information into an AI chatbot? There are some very good reasons why you should then Elon Musk's satellite communications service Starlink, has been a reliable telecom tool around the world. But with geopolitical tensions rising, Europe wants to bolster its homegrown competitor. We start with a reminder that not every everything you post online is private. That's true for social media and it's true for artificial intelligence tools. So before you go entering health information into ChatGPT, Clod, or Gemini with the hope of getting a more precise nutrition and workout plan, hold your fire. WSJ personal tech columnist Nicole Nguyen has been making a list of the best practices for using chatbots while protecting your privacy. And she's been sharing those tips in a special series out now called Chatbot Confidential. So, Nicole, we talk a lot about artificial intelligence on this show and the ways that it can make our life easier. We even had one of our tech columnists on a couple weeks ago telling us that we should ditch Google in favor of platforms like ChatGPT. But you found out that there are times when we actually shouldn't be relying on public facing AI platforms.
Nicole Nguyen
Yes, and I should clarify here that by public facing we mean the consumer versions of ChatGPT, Claude, Copilot, Perplexity, et cetera. These are the chatbots that anyone can access from a web browser. And there are also enterprise versions of this software special built for companies that have stronger privacy protections. But again, going back to the consumer Chatbots. Yes, there are definitely some secrets that you should not tell AI. And that's for a few reasons. The primary one being that we're still in the early days of this technology. And that means that these companies made these products public in order to learn from them the way that we are using them and help develop more advanced models or safeguards that don't exist yet. And so you need to be discerning about sensitive stuff, particularly your financial info, proprietary corporate information or medical data, because we are in the early days and they are still developing this technology in real time.
Victoria Craig
And let's zoom in on the corporate world because there are concerns about what you just said, keeping private, proprietary company specific company secrets private. And you spoke to one executive who argued that the solution is not actually taking these tools away from employees, but finding better ways for them to work with those tools.
Nicole Nguyen
Yes, the temptation to use it at work is very strong because it can save you a lot of time. The problem there is that companies were losing control of their corporate data to these public facing AI chatbots, to these entities that didn't have special privacy protections over the way they treat data that we input into the tool. So I talked to Kathy Kay, CIO of the global financial company Principal Financial Group, and she said one way her company is addressing this is by using an enterprise AI chatbot, we call it page, that people can use that provides a lot of protections around making sure that they're the only ones who are leveraging the data that they have access to to things like that. For those that do go outside, we do track the interactions they're having with the external bots.
Victoria Craig
Nicole, what about our personal life? Does using AI become a little bit less risky in that realm?
Nicole Nguyen
Well, you don't have the risk of getting in trouble with your boss and potentially getting fired for drafting a company email. But what you do risk is your personally identifying information becoming a part of this model training set, or potentially being sent to a company that has the ability to retain that data for a very long time.
Victoria Craig
What was your biggest takeaway from this series and the experts that you spoke to?
Nicole Nguyen
Nicole, the biggest takeaway from the series is that you should think twice about putting personally identifying information into a chatbot. And if you feel like you have to, then redact or crop out as much as you can and keep your prompts as general as possible and delete often.
Victoria Craig
That was WSJ personal tech columnist Nicole Nguyen. Her three episode series is out now. Look for Chatbot Confidential in this feed and we'll also link it in our show notes coming up. Geopolitics is fueling a next gen space race. Europe is hoping its own network of satellites can rival Elon Musk's. We'll tell you how after the break.
Nicole Nguyen
Foreign this message comes from Viking, committed to exploring the world in comfort. Journey through the heart of Europe on an elegant Viking longship with thoughtful service, destination focused dining and cultural enrichment on board and on shore. And every Viking voyage is all inclusive with no children and no casinos. Discover more@viking.com.
Victoria Craig
When Russia invaded Ukraine three years ago, Elon Musk's satellite communications company, Starlink, quickly enabled Ukrainian troops to use its terminals on the battlefield. But in March, Musk, a key White House fixture, posted on X that he was, quote, sickened by years of slaughter in a battle he bet Ukraine would ultimately lose. He threatened that Ukraine's entire front line would collapse if he turned off Starlink there. That set off alarm bells for European leaders who realized the risk of relying on a single US Company and its unpredictable owner. WSJ reporter Margarita Stancati explains how the decades old company called Utilsat has set sights on mounting real competition with Starlink in Europe. So tell us about Utilsat. Can it really meaningfully compete with Elon Musk's company, Starlink?
Margarita Stancati
So the short answer is no, it cannot compete yet with Starlink. But at the moment, Eutelsat is the only operator that can provide that kind of global coverage using constellation of these satellites that circle at very low orbits. So right now it's the only competition that Starlink actually has. But when it comes to capacity, they are worlds apart. But the space race is definitely heating up. So China is launching its own low orbit satellites. Amazon is preparing its Project Quiper constellation. But right now, EUTSAT is the only other operator that has these low earth orbit satellites. And the reason why these are special is because they're close enough to the surface of the earth that they allow this kind of near real time communication. And that's the kind of communication that you need, for example, in a battlefield, but also to use speedy Internet connections.
Victoria Craig
So what would it take to allow Eutilsat to really compete with Starlink then? Terminals are much more expensive than Starlink's are at the moment. Could that cost come down as it puts more satellites into orbit and it ramps up capacity, or how does that work?
Margarita Stancati
So Eutsalsat says it can catch up with Starlink. The question is how long it will take for that to happen and who will foot the bill? EUTILSAT currently has about 600 satellites orbiting Earth. Starlink has more than 10 times as many satellites, so the capacity is far bigger. The starting price for Starlink's user terminals is less than $400. Utilsat, through its subsidiary OneWeb, has terminals that are being sold at $3,200. And that's just the starting price. And they're also much bulkier. Utilsat is planning to launch more satellites, but it's still a long way away from catching up with SpaceX. But one crucial aspect is that now European countries see Utilsat as potentially key to national security.
Victoria Craig
And so are they investing more in it now, or is there a plan to talk about investing more in it now?
Margarita Stancati
So the French government and the British government are already shareholders. So the hope is very much that these two countries and other private investors will help Utilsat have enough funds to build up its Constellation and do it fast. But there are still many issues. I mean, the company was struggling because revenue was falling from its main business, which was big pay per view television providers, and it was also struggling to compete with Starlink. And also the two companies have quite different business models. Starlink sells directly to consumers and Utilsat doesn't.
Victoria Craig
And there are countries in Europe that work with Starlink to provide services. I wonder how politics plays a role in all of this. Are countries and European leaders more likely to want to work more with Utilsat now over Starlink?
Margarita Stancati
No one really thought of Utilsat as a real alternative to Starlink in Ukraine until earlier this year. And geopolitics has everything to do with it. So we've seen this deterioration in the transatlantic alliance under President Trump, and that has convinced European leaders that they need to take quick action to end their dependence on America for their defense. And one of the first vulnerabilities they're moving to address is this big reliance on America's dominance in space. And we can literally pinpoint the moments that Utilsat suddenly became the focus of attention and became one of the most important companies in Europe, really. It's when this relationship, this transatlantic relationship, started deteriorating. So When Vice President J.D. vance delivered kind of fiery speech at the Munich Security Conference, that is when Utilsat's CEO, Eva Bernanke, first started receiving inquiries from European officials asking if EUTSAT was ready to step into Ukraine.
Victoria Craig
And there's a little bit of irony in all of this, because utilsat relies on SpaceX to help it get its own satellites into orbit. Is there a plan to reduce that.
Margarita Stancati
Reliance Utilsat, unlike Starlink, does not have a parent company like SpaceX. So Starlink has this massive competitive advantage over utilsat. So through SpaceX, Starlink has everything in house. So from satellites to terminals are all being manufactured in house. And also crucially, it has SpaceX launchers, which have the most capacity in the west because of this fleet of reusable rockets. Utilsat doesn't manufacture anything, it doesn't have its own rockets. So it will always rely on outside suppliers and, and on other launchers. And SpaceX is one of the launchers that it uses, not the only one, but it's certainly one of the main ones.
Victoria Craig
When we think about the timeline of all of this, we know that the EU as a bloc is a very slow moving one because you have to have consensus among all of these different leaders, with all of these different interests. So when it comes to trying to give Utilsat the resources that it needs to compete in a real way with a company like SpaceX, what does the timeline look like?
Margarita Stancati
So the timeline to get this European network of satellites on different orbits into space is 2031. However, the UN, the French government, are pressing Utilsat to try to get more satellites into space faster. But to do that, the company will need more cash, and that will be challenging since the company has high debt. Currently, the company needs something like 4 billion euros to to renew and expand its satellite fleets, including its commitments to this broader project.
Victoria Craig
That was WSJ reporter Margarita Stincati. And that's it for Tech News Briefing. Today's show is produced by Julie Chang with supervising producer Emily Martosi. I'm Victoria Craig for the Wall Street Journal. We'll be back this afternoon with TNB Tech Minute. Thanks for listening. ADP imagines a world of work where smart machines become too smart. Copier. I need 15 copies of this printing. By the way, irregardless. Not a word, Janet. Yeah, I know. Page 6 should be regardless of or irrespective of, just print them, please. If it were a word, Janet, it would mean without irregard, which is copier. Switch to silent mode. Let's put a pin in it. Anything can change the world of work. From HR to payroll. ADP helps businesses take on the next anything.
WSJ Tech News Briefing: Can Europe's Homegrown Satellite Company Compete with Elon Musk's Starlink?
Episode Release Date: April 14, 2025
The Wall Street Journal's "Tech News Briefing" dives deep into two pivotal tech topics in its April 14, 2025 episode: the burgeoning concerns surrounding the use of AI chatbots and the intense competition in the satellite communications arena between Europe’s Eutelsat and Elon Musk’s Starlink. Hosted by Victoria Craig, the episode weaves together expert insights, industry challenges, and geopolitical undertones shaping the future of technology.
Overview: Victoria Craig opens the episode by addressing the rising concerns over privacy when interacting with AI chatbots. As AI becomes more integrated into daily life, the necessity to protect sensitive information becomes paramount.
Key Discussions:
Privacy Risks with Public AI Chatbots: Nicole Nguyen, WSJ's personal tech columnist, emphasizes the importance of safeguarding personal and corporate data. At [02:11], Nguyen explains, “These companies made these products public in order to learn from them... you need to be discerning about sensitive stuff, particularly your financial info, proprietary corporate information or medical data.”
Corporate Implications: Delving into the corporate realm, Nguyen highlights the challenges businesses face in balancing productivity with data security. At [03:09], she cites Kathy Kay, CIO of Principal Financial Group: “One way her company is addressing this is by using an enterprise AI chatbot... that provides a lot of protections around making sure that they're the only ones who are leveraging the data.”
Personal Use Considerations: Nguyen advises individuals to exercise caution, noting at [04:26], “You risk your personally identifying information becoming a part of this model training set... potentially being sent to a company that has the ability to retain that data for a very long time.”
Best Practices: Summarizing her insights, Nguyen recommends minimizing the sharing of sensitive information and frequently deleting data inputs. At [04:51], she states, “Think twice about putting personally identifying information into a chatbot... redact or crop out as much as you can and keep your prompts as general as possible and delete often.”
Conclusion: The segment underscores the dual-edged nature of AI advancements—while they offer unprecedented convenience and efficiency, they also necessitate a heightened awareness of privacy and data security.
Overview: Shifting focus, the episode explores Europe's strategic move to establish a robust satellite communications network as a countermeasure to Elon Musk's Starlink. With geopolitical tensions influencing technological dependencies, Europe seeks autonomy in critical communication infrastructures.
Key Discussions:
Current Landscape: WSJ reporter Margarita Stancati provides a comprehensive overview of the satellite competition. At [06:58], she states, “Eutelsat is the only operator that can provide that kind of global coverage using a constellation of these satellites that circle at very low orbits. So right now it's the only competition that Starlink actually has.”
Challenges Eutelsat Faces: Despite being the primary competitor, Eutelsat trails Starlink in capacity and satellite numbers. At [07:52], Stancati notes, “Eutelsat currently has about 600 satellites orbiting Earth. Starlink has more than 10 times as many satellites, so the capacity is far bigger.”
Cost and Accessibility: The financial disparity is significant. Eutelsat's user terminals are priced at $3,200 compared to Starlink's sub-$400 offerings, making widespread adoption challenging. Stancati comments at [08:07], “Eutelsat doesn't have its own rockets. So it will always rely on outside suppliers... which puts it at a disadvantage compared to SpaceX’s integrated operations.”
Geopolitical Motivations: The deterioration of the transatlantic alliance has spurred Europe to reduce dependence on American tech giants. At [09:51], Stancati explains, “European leaders... need to take quick action to end their dependence on America for their defense.”
Investment and Future Plans: With governments like France and the UK already as shareholders, Eutelsat seeks €4 billion to expand its satellite fleet by 2031. However, securing these funds amidst high debt remains a hurdle. At [12:06], she states, “The timeline to get this European network of satellites on different orbits into space is 2031... the company will need more cash, and that will be challenging since the company has high debt.”
Conclusion: Europe's quest to establish a sovereign satellite network underscores a strategic pivot towards technological self-reliance, driven by both economic competitiveness and national security imperatives. While Eutelsat stands as the sole competitor to Starlink at present, bridging the capacity and cost gaps is essential for meaningful competition.
Victoria Craig wraps up the episode by highlighting the critical role of companies like Eutelsat in shaping Europe's tech autonomy. The dual narratives of AI privacy and satellite competition reflect the broader theme of technological sovereignty and responsible innovation.
Notable Quotes:
Nicole Nguyen at [04:51]: “Think twice about putting personally identifying information into a chatbot... redact or crop out as much as you can and keep your prompts as general as possible and delete often.”
Margarita Stancati at [09:35]: “No one really thought of Eutelsat as a real alternative to Starlink in Ukraine until earlier this year... European leaders that they need to take quick action to end their dependence on America for their defense.”
This episode of "Tech News Briefing" offers listeners a nuanced exploration of current technological challenges and strategic endeavors shaping the global tech landscape. From safeguarding personal and corporate data in the age of AI to Europe's ambitious strides in satellite communications, the briefing delivers insightful analysis pertinent to tech enthusiasts and industry stakeholders alike.