Transcript
Morgan Stanley (0:00)
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Katie Dayton (0:34)
Welcome to Tech News briefing. It's Wednesday, July 2nd. I'm Katie Dayton for the Wall Street Journal. Would you become friends with a chatbot? No. What if it shared most of your deeply held beliefs? That's what some tech leaders are banking on as they try to make their own chatbots stand out in a crowded market. Then we'll take a trip to Bhutan to learn how this tiny landlocked kingdom is becoming a major player in the Bitco economy. But first, AI chatbots are everywhere, and tech CEOs want consumers to use them more. One strategy being tested is programming AIs with such winning personalities that they'll start to be seen less as tools and more as friends. But tech companies are finding that isn't an easy task. Our columnist Tim Higgins has the story. So Tim, your column this week starts and ends with Elon Musk's issues with Grok, the chatbot designed by his company xai. Can you take us through a timeline of their love hate relationship?
Tim Higgins (1:35)
Well, when Musk created xai, it really was an environment where he was very critical of other tech companies, AI chatbots saying that they were woke, that they were leaning toward liberal ideals, perhaps more concerned about being politically correct than factually accurate. And he promised that Xai was going to be trying to what he described as maximizing truth seeking. And it was the foundation of the creation of his AI company. And Grok was really part of that. It was its chatbot. It was a little spicy. Your interactions with it were probably different than what you might have been experiencing with other chatbots. That was kind of at the beginning. And then recently it has come under criticism from those on the right, those who cheered on Grok early on, arguing that it had become woke. And Musk took note and he felt like the training data was coming from more liberal sources. And he said it needs to be retrained.
Katie Dayton (2:39)
So what are we to make of this reboot? And Musk's desire to change Grok because of the answers it was giving?
Tim Higgins (2:46)
It gets at the idea of that these AI chatbots are more than just regurgitating information or answering questions. They are perhaps giving a worldview to users maybe no different than a Fox News or msnbc, that has a specific kind of tone that users or viewers like. Now, Musk would likely say that he is really pursuing maximum truth and that part of his goal with retraining Grok is to essentially take Grok with some advanced reasoning and retrain it by rewriting the entire corpus of human knowledge and adding the missing information and deleting the errors, which critics say that sounds a lot like some kind of 1984 nightmare. But it is an interesting way of thinking about how this a I interacts. It's almost if you think about a publication in the kind of old technology it's framing information for the consumption of the user.
