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How businesses connect with customers defines their brand. Sierra is the AI platform for building better, more human customer experiences. Fast answers. No canned responses. No hold music. No frustration. Visit Sierra AI to learn more.
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Here's your morning TNB Tech minute for Wednesday, August 13th. I'm Ariana Aspuru for the Wall Street Journal. GE Appliances says it plans to invest $3 billion to expand and modernize U.S. factories in South Car, Tennessee, Georgia and Alabama over the next five years. The move could help to blunt the effects of tariffs by reshoring some work now done in China and Mexico. According to the company, this investment will allow factories to make new models of appliances and create 1,000 jobs. GE Appliances chief executive Kevin Nolan said that while the company has long aimed to build its products close to their end markets, trade considerations played a role in the decision to upgrade its aging plants. Plus, Tencent holdings posted faster than expected profit growth, surprising analysts who had largely expected its profit growth to start slowing from the second quarter. The profit was driven by artificial intelligence advancements in gaming and marketing, which offset increased spending on the technology. Tencent is in an AI race with companies like Alibaba who are leveraging AI to enhance offerings across gaming, social media, payments and cloud services. And finally, Elon Musk says Apple is behaving anti competitively by favoring OpenAI's chatgpt over his grok AI chatbot in the App Store rankings. In a post on X, he threatened immediate legal action. This is the latest in Musk's long running dispute with OpenAI and its chief executive Sam Altman, and follows Apple's deal last year to integrate ChatGPT into its products. Musk has criticized this partnership before even threatening to bar Apple Devices from his companies. An Apple spokeswoman said in a statement that the App Store is designed to be free of bias. A representative for Grok parent XAI didn't respond to a request for comment. And that's your TNB Tech Minute. Join us again this afternoon for more.
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No matter the industry, how businesses connect with customers defines their brand. And today, connection starts with a conversation. Sierra is the AI platform for businesses that want to provide better, more human customer experiences. With Sierra, your AI agent solves problems fast. No endless hold music, no canned responses, please press 1. No frustration, just better customer experiences built on Sierra. Visit Sierra AI to learn more.
