Transcript
Victoria Craig (0:00)
This is a CRM meltdown.
Bob (0:02)
Hey boss. Our chatbots glitched, 300 orders vanished and everything got escalated to our live agents. Wait times are over 2 days long.
Victoria Craig (0:09)
Call me bad CRM was then. This is ServiceNow. CRM for the AI era.
Micah Madenberg (0:15)
Hey TNB listeners, before we get started, a heads up. We're gonna be asking you a question at the top of each show for the next few weeks. Our goal here at Tech News Briefing is to keep you updated with the latest headlines and trends on all things tech. Now, we want to know more about you, what you like about the show, and what more you'd like to be hearing from us. We already asked you about some corners of tech you might be interested in. Now we got a few others in mind. Biotech, data science, robotics. Let us know what sparks your interest. If you're listening on Spotify, look for our poll under the episode description. Or you can send us an email to tnbsj.com now onto the show. Welcome to Tech News briefing. It's Tuesday, May 6th. I'm Victoria Craig for the Wall Street Journal. Three, two, one. Ready for incorporation. Elon Musk's rocket building town gets the green light from voters to make a slice of southeastern Texas its own self governing municipality. What's it mean for SpaceX then? A new era in freedom. That's how our reporter describes the mood at Token 2049, a cryptocurrency conference named Party in Dub, where industry insiders and their biggest fans gathered last week. We'll take you there, but first. 212 to 6 in favor. That was the final tally of a weekend vote on whether to forge ahead in making Starbase its own fully functioning town. It's a section of land near Brownsville, Texas where Elon Musk's rocket company SpaceX has launch facilities and production sites. It's where the company builds the starship rockets for deep space missions. And there's also housing there for people who work at those facilities. So what exactly does the vote mean for SpaceX and this sliver of Cameron County? And do the neighbors approve? Wall Street Journal reporter Micah Madenberg covers the business of space. Micah SpaceX hasn't really said a whole lot about what it wants to do with Starbase from here, but why does it want the area to be a town in its own right rather than just a place the company operates?
Angus Baric (2:18)
So what's happened is like all this SpaceX property, including homes for employees and all this launch and rocket infrastructure is now inside this town. It wasn't as of just a few days ago. And part of it for SpaceX is like building up this workforce at this site. The idea is you can more rapidly or streamline the process to develop amenities for current and future staff that are going to be building these complex and enormous vehicles that SpaceX is launching from Starbase. That's part of it. And that came in a letter that one of the top executives at SpaceX, sort of on the ground in South Texas, sent to county officials late last year. She also said that there are some kind of civil or traditionally governmental tasks, if you will, that the company is now handling that would be better managed by a public entity.
