Could AI be the ultimate wingman for life's most emotional decisions?

In this episode, Deep Dhillon chats with co-founder of Budy, Samay Kohli, about revolutionizing one of America's most relationship-driven industries: senior living sales. Samay explains how Budy, his AI sales assistant, helps communities navigate the complex, often heartbreaking process of moving seniors into care facilities, a journey that can span three years and involve families wrestling with tough emotions like denial, guilt, and fear. The conversation explores how AI can remember that for example someone's vacation was postponed due to a health scare, enabling salespeople to show genuine care at scale. Deep and Samay tackle the ethical implications of AI-enhanced empathy and whether there's a difference between authentic care and algorithmically-optimized compassion.

Learn more about Samay here: https://www.linkedin.com/in/ksamay/

and Budy here: https://budybot.ai/

Check out some of our related content:

Can Hackers Hijack Your Chatbot? How RAG Systems and Other API Endpoints Can Create Data Portals for Cyber Intruders with Keith Hoodlet of Trail of Bits
Your Customer Success Team is Drowning, Can AI Be Their Lifeline? with Zachary Hawley of Steerco
Why Most Companies Are Failing at AI and How to Succeed with Tahnee Perry

How Senior Living Sales Get Personal Using AI with Samay Kohli of Budy

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