Podcast
Your Broker Admin
Hosted by Rob Cummings · EN
A shortform Podcast providing info, tips & updates for Mortgage Broker Admin staff & solo Brokers and the occasional chat with industry guests.
Hosted by Rob Cummings of MBES Australia
18episodes
Episodes
Newest firstAll episodes
EP74. Cynario Evolution: A Quarterly Update with Michael Richardson
1w ago00:30:21Tap to summarizeThis week on Your Broker Admin, I’m back in the YBA Chat Room with Michael Richardson, co-founder and CEO of Cynario, for our latest quarterly update. We discuss what’s been happening behind the scenes, recent developments, and where the platform is heading next. https://www.brokerdaily.au/broker-innovation-summit/🧠 Bonus History Bite:June 3 turns into an unexpectedly Canadian affair, featuring an explorer with a navigation problem, a cross-country protest movement, and a change to the nation’s coinage.🎯 Reviews Wrap-UpWeek Ending 29 May 2026Following the interview, I round out the episode with the latest Reviews Wrap-Up covering the week ending 29 May 2026.The Big PictureTechnology continues to reshape how brokers operate, but the fundamentals remain the same. This episode combines a look at platform innovation with the ongoing value of consistent client reviews and engagement.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.
Transcribe →EP73. Three Little Pigs, Strong Foundations & Business As Usual
2w ago00:09:59Tap to summarizeThis week on Your Broker Admin, I’m back behind the mic after a wedding and a proper break away - the first extended time off from the business in 10 years. 🧠 Bonus History Bite:May 27 delivers a mixed bag of pop culture, music and resilience - from animated pigs and iconic songwriting to one of cinema’s most memorable superheroes.🎯 Reviews Wrap-UpThree Weeks Ending 22 May 2026While I was away, it was very much steady as she goes:Continued interest savings across reviewsNew lending opportunities identifiedMore valuable client conversations continuing in the backgroundA good reminder that strong systems and continuity matter when building a sustainable broker business.🐪 Humpday HelperThis week’s Humpday Helper covers an interesting and slightly obscure Suncorp self-employed policy nuance that brokers & admins should be aware of.The Big PictureA good episode for stepping back and looking at the importance of strong foundations - both in business systems and in the relationships that keep things moving while you’re away.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.
Transcribe →EP72. Training the Next Generation: Parabroking with Sarah Allen
May 500:28:38Tap to summarizeThis week on Your Broker Admin, we're back in the YBA chat room where I catch up with Sarah Allen again, founder and trainer at Pilot Financial Services Academy, for the latest updates on her Parabroking training program.https://www.pilotfinancialservicesacademy.com.au/🧠 Bonus History Bite:May 6 brings us a couple of practical innovations - from the introduction of prepaid postage to an iconic Paris landmark opening its doors… with a bit more legwork than expected.🎯 Reviews Wrap-UpWeek Ending 1 May 2026This week’s reviews were led by strong interest savings and a follow-up result from last week that was worth revisiting.A good reminder that persistence matters, and that you don’t always have to accept the first coffee offered if it doesn’t taste quite right.The Big PictureA focused episode with a strong conversation around training, structure and support within the broker space. A good reminder that building capability behind the scenes is just as important as what shows up in the numbers.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.
Transcribe →EP71. Words Matter, Actions Matter & Reviews That Deliver
Apr 2800:09:35Tap to summarizeThis week on Your Broker Admin, as usual I kick off with another Bonus History Bite before plunging into the latest broker insights and tips.🧠 Bonus History Bite:April 29 delivers a contrast in legacy - from the publication of a language staple to an extraordinary act of wartime heroism.e early days of a baseball legend, and a modern-day climate pact.🎯 Reviews Wrap-UpWeek Ending 24 April 2026This week’s review activity delivered:Lower volumes overallSolid interest savings outcomesFurther new lending opportunitiesContinued client conversations that keep the pipeline movingNot the busiest week on paper, but still producing sturdy results where it counts.🐪 Humpday HelperThis week’s Humpday Helper covers an important update around CBA applications that’s worth factoring into your process.The Big PictureEven when volumes dip, consistent reviews and structured conversations continue to deliver results. This week reinforces the value of staying disciplined and keeping the process tight.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.
Transcribe →EP70. Lost Expeditions, Home Runs & Reviews That Deliver
Apr 2100:10:27Tap to summarizeThis week on Your Broker Admin, I kick off with our regular Bonus History Bite before getting into the usual mix of reviews and broker tips. 🧠 Bonus History Bite:April 22 delivers a mix of survival, sport and global agreements - from a doomed Arctic expedition, to the early days of a baseball legend, and a modern-day climate pact.🎯 Reviews Wrap-UpWeek Ending 17 April 2026This week’s review activity delivered:Solid interest savings across the boardNew lending opportunities identifiedA couple of deeper client conversations worth noting🐪 Humpday HelperThis week’s Humpday Helper covers a handy NextGenID tip - reusing completed ID verifications to streamline your process and avoid unnecessary duplication.The Big PictureA strong mix of outcomes and efficiency. Between solid review results and smarter use of tools, this week reinforces the value of keeping your processes tight and your client conversations consistent.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.
Transcribe →EP69. A Trilogy of Disasters & The Real Value of Client Conversations
Apr 1400:08:34Tap to summarizeThis week on Your Broker Admin, we kick off with our regular Bonus History Bite before diving into the latest broker insights and tips.🧠 Bonus History Bite:April 15 brings us a rather tragic series of events:In 1865, US president Abraham Lincoln dies.Then in 1912, the RMS Titanic sinks.And in 2019, fire ravages the Notre-Dame Cathedral in Paris.🎯 Reviews Wrap-UpWeek Ending 10 April 2026This week’s review activity delivered:A shorter week with staff enjoying extended breaksLower activity levels, but still some solid client conversations moving forwardWhile it was a quieter week, the conversations continue to roll on, and opportunities are still being explored.🐪 Humpday HelperThis week’s Humpday Helper covers a useful Broker Engine tip for handling deals with multiple unrelated applicants.The Big PictureA quieter week, but with steady client engagement and useful tips to help brokers navigate their processes more effectively. Episode 69 brings practical insights to stay ahead.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.
Transcribe →EP68. Glass Bottles, Code Breakers & Conversations That Matter
Apr 700:09:43Tap to summarizeThis week on Your Broker Admin, we kick off with our regular Bonus History Bite before diving into the latest broker insights and tips.🧠 Bonus History Bite:April 8 delivers a couple of interesting moments, including the introduction of glass milk bottles in 1879 and a hidden gem unearthed in 2021.🎯 Reviews Wrap-UpWeek Ending 2 April 2026This week’s review activity delivered:A lighter week with measurable outcomesInsightful client conversations that highlight the importance of staying engaged and consistently reviewing opportunities🐪 Humpday HelperThis week’s Humpday Helper covers a quick tip on the old Westpac application numbers for those newer to the industry.The Big PictureA mix of nostalgia, hidden gems, and solid broker insights. Episode 68 brings you practical takeaways for staying engaged and seizing new opportunities.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.
Transcribe →EP67. April Fools, Easter Traditions & A Loan Book Resurrection
Mar 3100:11:54Tap to summarizeThis week on Your Broker Admin, we kick off with a Bonus History Bite before diving into the latest broker insights and tips.🧠 Bonus History Bite:April 1 brings us two interesting historical moments:A theory on the origin of April Fool’s Day, And in 1778, how a New Orleans businessman Oliver Pollock accidentally created the most recognised monetary symbol through bad handwriting?🎯 Reviews Wrap-UpWeek Ending 27 March 2026This week’s review activity delivered:More interest savings for clientsNew lending opportunities uncoveredInsightful conversations with clients from a purchased loan bookA strong week with continued positive outcomes and valuable client interactions.🐪 Humpday HelperThis week’s Humpday Helper covers a critical policy update from Great Southern Bank that brokers need to know when resubmitting pre-approvals for formal approval.The Big PictureFrom fun history facts to valuable lending insights and policy updates, Episode 67 gives brokers everything they need to keep their business flowing smoothly as we head into the Easter weekend.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.
Transcribe →EP66. Coaching for Broker Success: James McCracken on Building Strong Teams & Review Outcomes
Mar 2400:34:57Tap to summarizeThis week on Your Broker Admin, I’m joined by James McCracken, principal and founder of The Successful Adviser, in the YBA Chat Room. James shares his insights into his role as a Broker Business Coach and how effective support structures can benefit both brokers and their support teams.You can learn more about James and his work at The Successful Adviser.Bonus History BiteMarch 25 marks two significant moments in history:In 421, the City of Venice was founded — at noon, on a Friday, no less.In 1996, Comet C/1996 B2 (Hyakutake) passed within 15 million kilometres of Earth. "Missed us by that much."🎯 Reviews Wrap-UpWeek Ending 20 March 2026This week’s review activity delivered:Continued interest savingsNew lending opportunitiesA slightly concerning conversation with one client that will require further attentionAnother busy week with a mix of solid progress and the occasional unexpected challenge.The Big PictureFrom coaching insights to practical loan reviews, Episode 66 brings together ways brokers can strengthen their business foundations and continue improving client outcomes while tackling new challenges.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.
Transcribe →EP65. Unions, Unsolved Mysteries & Loan Review Wins
Mar 1700:10:18Tap to summarizeEpisode 65 of Your Broker Admin starts with another Bonus History Bite, before diving into the week’s broker insights and tips.Bonus History BiteMarch 18 features two key moments: the Tolpuddle martyrs' sentence to transportation in 1834 and the mysterious death of Bob Woolmer in 2007.🎯 Reviews Wrap-UpWeek Ending 13 March 2026This week’s review activity delivered:Interest savings for clientsNew lending opportunities uncoveredThought-provoking client conversationsAnother strong week of adding value through consistent, well-executed loan reviews.🐪 Humpday HelperThis week’s Humpday Helper covers two-factor authentication coming to Cotality. I share details on what brokers need to know as the feature is introduced, and how to get ready. Further detail available via the link below.https://auhelpcentre.corelogic.com.au/hc/en-au/sections/15105451988623-Multi-Factor-Authentication?… The Big PictureA solid week for loan reviews, new opportunities, and enhancing security with the introduction of two-factor authentication. Episode 65 brings those elements together in practical ways for brokers looking to stay ahead of the curve.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.
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