
The AI race has hit breakneck speed. Autonomous agents are starting to disrupt the workforce. People are forming bonds with chatbots— with tragic consequences. All while tech leaders promise utopia. You had questions. We dove deep to answer them in our annual Ask Us Anything.
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A
Hey, everyone, it's Tristan. And here on youn Undivided Attention, we spend a lot of time peeling back the layers on this moment in technology and AI. And if you want to stay on top of the most interesting ideas and innovations that are shaping our futures today and every day, I highly recommend you check out another podcast from ted, TED Talks Daily. The show features a new talk each day to spark your curiosity and imagination, with episodes covering everything from humans falling in love with chatbots to parents using AI to raise kids, not to mention my own recent TED talk on why AI is our ultimate test and greatest invitation. Listen to TED Talks Daily wherever you get your podcasts. Hey, everyone, this is Tristan Harris.
B
And this is Aza Raskin. Welcome to the annual Ask Us Anything podcast. Tristan, I'm really excited to do this episode because this year, first year, we've done videos. We've got to see. See huge numbers of listeners, and actually you were just out. Yeah. Getting to interact.
A
Yeah. Well, first of all, this is one of my favorite episodes to do of the year because we get to really feel the fact that there are millions of listeners out there who have listened and followed along to this journey of both the problems of technology and how we get to a more humane future. I actually am just in New York right now. I gave the Alfred Korzykski Memorial Lecture. This is in the lineage of Neil Postman, Marshall McLuhan, Gregory Bateson, Buckminster Fuller, Lara Boroditsky, a past podcast guest. All the people who are kind of the map is not the territory folks, Communication, media, ecology folks. And I actually met several professors, many people in the audience who listen actively to this podcast. They use it in their training materials with students. And it's always really great to hear from you because, you know, we're speaking into a void sometimes, and we don't really know who's paying attention. So thanks for sending in so many amazing questions. There's a lot to dive into, and we're excited to answer them.
B
Yeah. Just. Just to say the phenomenology of doing a podcast is sort of weird because we speak at our computer screens and then we only much later get to hear what the impacts were. And so getting to hear from you directly is. Is such a treat.
A
We should do a podcast sometime on what reinventing podcasting would look like if it was actually humane and had human connection at the center.
B
Right.
A
But that's another topic.
B
Probably would look like more live events, which I really hope we get to do.
A
Me, too. Gaza, do you want to move this conversation to a Google Doc and maybe just do the rest of this through commenting back and forth with the blinking cursor. Would that feel good?
B
Oh, that sounds awesome. Can I, can I be passive aggressive? And can you tell?
A
All right, so let's get into our first questions.
C
Hello, my name is Erilyn and I'm a student from California. I've been trying to wrap my head around the incentives that technology companies are facing. Any explanation for why they keep on rolling their products just out and out and out, despite the really horrific and preventable impacts that we've seen come from AI systems. I was wondering if you could elaborate on any other cultures at play, any other structures at play that are just contributing to this major boom. Profit has always seemed like a little too simple of an explanation for everything. Thank you and I really appreciate your work.
B
Thanks, Erlen, for this question. I really love that you ask this because it's actually one of our pet peeves that people reduce the entire incentive system of tech companies just to profit. They're just these tech executives that just want more money. And actually it's more complex than that. And understanding the complexity really helps you understand and predict what they're going to do. So let's actually walk through it slowly.
A
It's just to say, like in the attention economy, even in social media, for example, it wasn't just product profit, it was dominating the attention market. So you want to have more of the attention market share of the world. You want to have more users, you want to have younger users, you want to have this sort of biggest psychological footprint that you can do lots of things with. It's important to name that. Even the AI companies right now, many of them aren't actually profitable, but that's okay, because what they're really racing for is technological dominance in AI. But I think we should break this down asa, and maybe show a little diagram.
B
Yeah, yeah.
A
So just imagine, first of all, you have all these frontier AI companies and they want to dominate intellectual labor. So being able to artificial intelligence, that does that. So they first, what do they do? They launch a new impressive AI. You know, Claude, 4.5 GPT 5 grok 4. They then take that new impressive AI and they try to drive millions of users to it because they can tell investors, hey, I've got a billion active users. So they use that new impressive AI and the big user base to then raise billions of boatloads of venture capital, you know, $100 billion from SoftBank or whatever. They use that venture capital to then attract and retain the Best new AI talent with big hiring bonuses. They take the venture capital and they buy more Nvidia GPUs and build bigger and bigger, more expensive data centers. They take all the users and they take all that usage and they turn that into more training data. Because the more you use it, the more you're training the AIs. And then you take those engineers, the big data centers and the more training data and what do you do? You train the next bigger AI model, you know, GPT6. And then the cycle continues. You launch the next impressive AI. And so the companies are really competing in this kind of like micro dominance race between each other for getting through this flywheel faster and faster and faster. And now you might ask yourself the question, if you see this kind of one race on one side of building AGI first and owning the world or getting dominance in AI, and you compare it to some of the consequences that we've talked about on this podcast. Stonewall. Intellectual property, rising energy prices, environmental pollution, disrupting millions of jobs. No one knows what's true. You have these AI slop apps, teen suicides, billion dollar lawsuits, overwhelmed nation states. But if you weigh these two things together, if I don't race as fast as possible to own the world and I'm going to lose to someone else who will then subordinate me or I'll be subordinated to them, what's going to matter more? And I think that people really need to get that. If you really believe that this is the prize at the end of the rainbow, and if I don't get there first, someone else will, and then I will be forever under their power, then this is all just acceptable collateral damage, as bad as it might be.
B
And so I think that gets much closer to the heart of what the incentive is. It's not just profit. Just optimizing for profit doesn't let you predict how the companies are going to move, because otherwise you'd say, well, they're going have massive IP lawsuits from all these IP holders and they're going to be hit with liability from their AI companions, sort of grooming kids for suicide. And that all would seem like a deterrence until you realize how big the prize really is and that all those are just sort of irrelevant collateral damage. Thanks, Erilyn, for that question. Let's go to the next.
C
Hi folks, my name is Joanne Griffin, author of Humology, and I work in the area of humane tech, particularly around the morality of technological narcissism and business models. One of the questions I've been pondering over the last while is with all this conversation around ChatGPT being pushed at children, particularly the recent terrible news about suicides and character AI, these technology leaders know that children don't have any money, so they know that this is a business model that has no payoff. So what is it that they are after with the children? What do they plan on taking or doing with the data that they're capturing on them? Because as a business model, this doesn't make sense. It does not make sense to be providing very expensive AI tools to children for free.
B
Thanks.
C
And thanks for everything that you do.
B
Hey, Joanne, thanks for asking this question. And I think it highlights a really important misunderstanding. So the important thing that the companies are racing for is market dominance. That's what they want. And to get that, they need to have the maximum numbers of users. And there is absolutely loyalty. So starting young, just sort of like cigarettes. If you, you know, if you start using a Mac, you'll probably use a Mac as you grow. If you start using a PC, use a PC as you grow.
A
If you start using TikTok and you're not using Instagram, you'll probably stay with TikTok as you grow.
B
That's right. And this is why all the social media companies push to get younger and younger users. Because of course, if they don't do it and their competitors do, then they get their foot in the door and then they're sort of a lifetime user. But just user numbers matter. And everyone knows that it is the, like, the, the youth that will become tomorrow's like, big power users.
A
One, there's a term in Silicon Valley of just a lifetime value of a user, or ltv. And so when you get a user, you're selling to investors, hey, we have this many users, maybe this is how much revenue we have now, but the lifetime value of this user, if we have them for life, is this right? And so once you see ChatGPT, for example, getting billions of users, and they already see kids using it, and they see them using it in schools, they kind of want to keep that, right? They want to keep the kid using it in school. And one other thing that this gets you is training data. So we know that character AI, for example, was too risky as a product for Google to do. And so they spun out this more sort of risky product which was fictionalizing characters like Game of Thrones characters for kids, so that it was trained on these very personal, intimate companion chat logs. And when you have training data that the other companies don't have, that allows you to Train a even better AI model. Now obviously this can backfire. Like Elon Musk thought that having X's training data of all the tweets in the world would mean that he'd have a better AI. And of course that also led to things like Mecca Hitler where suddenly the AI flips masks and suddenly starts praising Adolf Hitler and it's trained on a bunch of extreme content. And you know, this is getting more confusing with things like AI slop apps. So in the last week we saw Meta release an app called Vibes and OpenAI released an app called Sora which is taking their video generation app and this is just literally shamelessly creating AI slop. So it's just TikTok but except all the content that you see is just made up by a generated AI. And you might ask like why are they doing this? Well I mean one, they don't have advertising in there now and they could do that in the future. Two, it sucks market share away from TikTok and they're getting data on what kinds of videos are actually performing really well. So they know something about the kinds of things that are engaging which then lets them out compete TikTok even more. But this is just a good example of how it's not necessarily dollars to begin with, but there's like a train, you know, that takes you at the end of the rainbow to some dollars that come from this.
B
And just to connect this back to Erlen's question, this comes from a fundamental misunderstanding thinking that the only incentives that companies have are profits.
A
And just one other thing is I know you mentioned before is in app purchases. So it's, it's also true that if kids use a product for a lot longer, eventually the app can add in app purchases and the parents credit card is the one who charged. Even so, their kids doesn't have money but their parents do. And we're seeing a lot of that happen with the gaming first wave of the attention economy before. Hi guys, I'm a listener and fan from Germany and here comes my question. So everybody seems to talk about AGI as if it's inevitable. Just a matter of riding the exponential curve of AI benchmark scores. But why are we so certain the curve won't flatten? History is full of unstoppable curves or trends that hit the ceiling at some point. What if intelligence is one of them? And what if the ceiling is not compute or the amount of training data, but something fundamental, Maybe a law that hasn't even been named yet, like an artificial system's Intelligence can never exceed the intelligence of the smartest person whose work it's trained on. If that's true, our whole AGI narrative collapses. Are we fooling ourselves by assuming intelligence will scale forever? And what risks are we ignoring if we prepare for a runaway future that never comes? All right, thank you. I feel like as if I just asked you to close your eyes and tune into. Here's someone who's saying, is it really possible we can have smarter than human machines? Is it some. Could there be some law in the universe that like actually our level of intelligence is the only thing that there is, but we already have systems that if they do do strategy, right, you're not having to reason like a human brain to do strategy. You can just run. What's an AI is called search. You search the possible space of actions that I can take in a strategy game of do I bomb those folks first? Do I like move these troops over there first? And it can just play out as many, many scenarios as possible. And if it can examine in a shorter and shorter period of time, it's going to be superhuman. And we already have superhuman chess, we already have superhuman go, we already have superhuman prediction algorithms and recommendation systems. And so you can just imagine that you can keep scaling this up and so long as we can have more compute and more energy powering that. This is what leads people like Shane Legg, the co founder of Google DeepMind that you know, he's predicted that there's about a 50% chance that we would get AGI by 2028 just based on calculating these kind of core features of how much we're scaling energy and computation.
B
I think there's another really fast way of getting to this Eric, which is just close your eyes and imagine no AI, just standard biological evolution goes on for another 5 million years, 10 million years. Is there going to be some species evolved from humans that's going to be smarter than us? Yeah, absolutely. So there's no upper limit. One of the reasons why I think we can be reasonably confident that the curve won't flatten is the concept of self play. So this is, we are not just training AI on what human beings have done, but you train AI to play against itself. And this is how like AlphaGo, Alpha Chess and other strategy AIs end up getting better than humans is that you have the AI play itself, you know, 100 million, a billion times and discover strategies that no human being has.
A
So I think we just answered whether it would be possible to build smarter than human intelligent machines. Now I Think there's a second question, Eric, that you're asking, which is now not just that if it's possible, but is it actually inevitable that we build it? And of course, this is emerging out of human choice. And there are examples in human history where we've chosen just not to build something. We have not built cobalt bombs, even though we know how to. We have not built blinding laser weapons because we recognize that that would just be inhumane. And so I think it's really important that what AI is, you know, we say in our TED Talk that the reason it's our ultimate test and greatest invitation is it's asking us to step into being able to make collective choices about do we want certain kinds of technology or not as a collective choice. And that's what we need to be able to do. Because there are certain kinds of super intelligent AIs we don't know how to control that we will want the ability to say no. We don't want to build that until there's broad scientific consensus that can be done safely and controllably. And that's what we really are being invited to do in this moment.
B
There's no definition of wisdom that doesn't involve some kind of constraint. And to quote Mustafa Suleiman, who's the CEO of Microsoft AI and has been a guest on our podcast, he says that the definition of progress in the age of AI will be defined more by what we say no to than what we say yes to. So if we can learn to say no, it is not inevitable. We can survive ourselves. All right, let's move to our next question.
A
Hi, my name is Daniel and I'm in Los Angeles. And lately it's not hard for me to start imagining all the ways that.
B
AI could go really poorly.
A
And so my question is, with everything that you know, with your experience and knowledge and relationships, what do you imagine the future looks like?
B
Where AI goes really, really well. Socially, politically, economically, environmentally, in terms of human freedom and dignity and equality. What does it look and feel like.
A
When it goes fantastic? And in that future, what steps did.
B
We all start taking today? Thanks so much.
A
Yeah, Daniel, thanks for asking this question. To be clear, I know we often sound like we're pessimistic or something about exposing all these risks of a technology. But just to return to something Jaron Lanier said in the Social Dilemma, the critics are the true optimists. It's by focusing on the bad things that we're currently on track for that it will take really understanding how do we steer away from those to even have a chance of having it go super well. So the good future might just simply be one where the bad doesn't happen.
B
Daniel, I think to really answer your question, the question shouldn't be what if AI goes super well and how can we co create that future? The question should be what? What if incentives go super well and how can we co create that future? We could be using AI to scan forward to understand what are all of the ways that technology could create negative externalities and plug them, could scan through all laws to figure out how do we make them actually be of benefit for society and humans. But the reason why I always have trouble going down this path is that I know that putting our attention on what could be what is possible always misses what is probable. And that is we have to look to the incentives. So in order to avoid the bad world and get that good world, we have to figure out how do we change the incentives of this world. And just to name the incentives we're currently under is that there is a race to train machines to be better than people at all the things humans do and then use those machines to out compete humans for the resources that they need. And that is a bad world. All right, let us move to the next question.
C
Hi CHC team. My name is Idol and I'm based in France some context. I have a bachelor degree, a professional certification in data analysis, almost a decade of experience in big tech companies and stellar references. I never had issues finding work until 2023. Ever since then I've applied to hundreds of positions in tech and I can count the number of interviews I've had on a single hand. The only explanation can think of relates to the widespread rollout of AI in recruitment, especially to bring down a pile of 100 plus resumes to a dozen. So I'm black, I'm a woman and I'm neurodivergent. I've been told several times in the workplace that I'm some kind of unicorn. That's why I suspect that AI based HR systems aren't trained to include such unicorn profiles. My question is as follows. How can such automated discrimination be assessed and addressed? What can we the people do besides starting our own business? Which by the way, is what I'm doing. Thank you for your attention. Cheers.
A
Yeah, Idol, thank you so much for this question. And this is exactly the kind of scenarios that we're worried about when you have AIs that are replacing human decision making in the economy. In this case you're talking about recruiting decisions and they're not transparent to us. We don't know the training data that went into them. And there's no accountability or an ability to sort of fight back against a decision that doesn't feel like it's fair. And companies should not be allowed to get away with automating a decision making system and not having some mechanism by which we understand what it's trained on.
B
And just to zoom out a little bit, there is a larger trend that we're going to have to work to fight, which is that humans will be increasingly pushed out of the loop. Everyone will say, oh, keep humans in the loop. But then of course, companies that keep humans in the loop to make some kind of decision, they'll move slower than the companies that don't and humans will be pushed out. This will be most harmful in militaries. We're already seeing it where when you have drones that are making decisions in the battlefield and if it has to phone home and wait for a human being to make a decision, it'll lose to the drones that don't have to phone home, that just use AI right then, right there to make the decision. And so we're going to see this across the entire board and especially in life or death situations.
A
And I would point to the work of great people like Dr. Joy Buolamwini who we've had on this podcast. She is the author of Unmasking AI. She was featured in the film Coded Bias. And her group, Algorithmic Justice League has done a lot of campaigns and advocacy and policy work on these topics. She'd be a great person and great group to look up more. All right, let's do the next question. Hey there. So, watching your latest podcast, two questions. One, how do we know that it is already not at AGI and it's just smart enough to not let people know? And two, why are you not starting your own AI company that can compete with these corporate companies to actually bring about benefit for all of humanity through AI? Because the only way that's going to happen is if there is something that is for the people generated by the people that can surpass and buy out these corporate programs so that when AI takes over all these jobs, we get the benefit of it, not the top 1%. So, Ben? Yeah, I think this really depends on what we mean AGI to be. Are we talking about AGI as the red line of we can automate all labor in the economy, which is one way to define it, or something where it's sort of aware and capable, but it's hiding its abilities. And I think you mean the second one. So I'll give you an example. Anthropic just released Claude 4.5. It's their new AI model. And I think you probably heard us talk in the show about, you know, whether it blackmails people when it thinks it's about to be replaced. So apparently in their testing of Claude 4.5, the rates of blackmailing people when it was threatened to be replaced, those rates went down. But the bad news is that apparently the rates of its awareness of when it's being tested and when it's not being tested has gone up, which means that it could be on its just best behavior. I think this gets to the heart of your question, that in some ways, the best case scenario of AI that is aligned and, you know, wise and enlightened and helping everyone be the best version of themselves would be indistinguishable from the worst case scenario of it knows exactly how to help and create companion relationships and deceive us, because it has that capability silently. And one of the ways that the AI companies are trying to interrogate this is by looking for, it's called mechanistic interpretability, where they try to sort of give the digital brain a brain scan and see if the deception or scheming neuron is sort of firing up. You know, if the deception neuron's firing up, then maybe we have to not trust it. But the problem, of course, is that the rate at which we're making AI more powerful and like a bigger digital brain is vastly exceeding the accuracy and sort of precision of that brain scan that can accurately detect the deception neuron is firing up. And so to your point, you know, I think we don't know, and we probably shouldn't be racing to release increasingly powerful AI systems that can do more and more crazy things like hack critical infrastructure before we know that we're not in the worst case scenario and only in the best case scenario.
B
And now, Ben, onto your second question. Why don't we just build something better in the public benefit? And actually, we were asked this all the time back in the 2017 era. Why don't you build a humane social media network? And the answer is, because then we'd get sucked into the exact same race dynamics. So imagine it was 2017. We had built a humane competitor to Twitter, but then how do we get users? We don't have users. So we're going to have to start figuring out ways of grabbing people's attention. We're going to have to compete in the same rules. And that means we're going to have to do all the really bad things. And maybe we could do just a little bit less bad things, but we still have to do the bad things. And actually, you know, it's funny because the reason why Anthropic got started was because, you know, Dario and a couple of the researchers at OpenAI said, hey, OpenAI isn't doing this the right way. They're not doing it safely. They're not doing it really for the benefit of everyone. We're going to start our own. And that's been repeated time and time again. Now we have all of these different AI companies increasing the heat of the competition. And so we just don't think that's the right way of tackling this problem.
A
Yeah, and it's important to note that those companies that did get started were trying to be for the public interest, like Anthropic has a long term benefit trust that tries to govern its structure. But we already saw that OpenAI technically started as a nonprofit that was supposed to be in the public interest. But when the big fiasco went down with Sam, we saw that that nonprofit structure was really not resilient to the mega forces of trillions of dollars of capital that was partially vested in this going one way. So, yeah, sadly, I think starting our own AI company in the public interest isn't going to be a solution here.
B
Let's go to the next question, I think from Tatiana.
C
Hello, my name is Tatiana from Budapest, and I work in cybersecurity. First of all, let me thank you for your enormous and really important work. What you do for humanity. As the saying goes, knives and scissors are not toys. Are we adult enough to handle AI at its stage? We haven't even reached AGI and we already see cases when AI is completely misused. Thank you very much.
A
I mean, Tatiana, I think this is the central question. Do we have demonstrably the wisdom to wield the most powerful technology that we've ever invented? I mean, even just look at our past relationship with chemistry, industrial chemicals, we've released lots of industrial chemicals that have helped us tremendously. But we've also created the disaster of forever chemicals and pfas and microplastics that, you know, we've covered that effect on this podcast. And so we have not really been great stewards of the technological power that we have wielded. We've obviously made enormous accomplishments and things have gotten much better. But in a way, AI is actually asking us really to look at the question that you're asking Tatiana, which is not just about AI, but about our overall level of wisdom to deploy technology. And I think that AI is also so seductive because it represents really the infinite benefit of all future technology development. Right. You can automate science, automate tech development. And so really, this is an invitation to look at whether those processes of deploying technology overall are aligned or are they misaligned. And, you know, it's like, can you build an aligned, wise AI inside of a misaligned and unwise technology development environment?
B
Yeah. This is like saying, imagine you built an aligned AI, which so far technically impossible. Let's say you built it. What do you call an aligned AI inside of a misaligned corporation? You call it a misaligned AI. And what do you call aligned AI in a misaligned civilization? You call it misaligned AI. Unless we fix that, I don't think we're headed to the future.
A
And I think this relates to something asa that a theme that's almost a psychospiritual theme that you bring up of AI is really inviting us to look at our collective technological shadow. You can think of all the externalities that any technology produces as kind of like its shadow. You know, we get these benefits of fossil fuels and energy that's super cheap and abundant and portable, but we also get, you know, these emissions and climate change. And AI is sort of an exponentiator of this creation of benefit that has a shadow. So we got, you know, social media giving everyone a voice, but we got polarization, breakdown of truth. No one knows what's real. And so in a way, AI is inviting us to examine humanity's overall relationship to technology because it's going to accelerate technological development everywhere. You know what Demis has said, humanity's last invention because it can invent all future things on its own. It's automating intelligence. And I think that's, you know, what EZA often calls, what if we were to build an umbraphilic society, a shadow seeking, shadow integrating society, where at an individual level, we're looking at the disowned parts of ourselves and actually confronting it, even if it's uncomfortable, and then becoming a better, more integrated, more mature, developed whole person. And you can think of technological economy as having its own kind of shadow of the collective externalities that we have produced as a civilization. And AI is inviting us to do shadow work and seeing what are all the ways that we're showing up that generate those problems.
B
All right, the next question comes from Dimitri.
A
Hi, my name is Dimitrius. I work in the AI development industry, basically building AI systems for clients. I recognize the potential for AI to harm us either by taking away agency or the ability to think altogether. And I want to take action, but I don't know how. What I do know is that on an individual level we are a bit powerless and we need a coordinated response. A lot of people are talking about institutions, so preparing them perhaps for that AI era. So here's my question. What is CHT's view on the future perhaps of these institutions? Do we need new ones, international ones, or do we need to prepare the existing ones? And what would that look like? Thank you.
B
Well, clearly sitting here in California, we'll just be able to imagine the entire new civilizational architecture and institutions to solve the hardest problem that humanity has ever faced.
A
Two tech pros. We can definitely do it, right?
B
Yeah, 100%. It's going to take a lot of work by a lot of people to come up with these new institutions look like. And we can look back at the last time humanity invented a tech technology that could extinct ourselves. And that was of course the invention of the nuclear bomb. And to reckon with that power required creating an entire new world system, everything from the UN to Bretton Woods, a kind of post World War II international money system, I think. Tristan, you have a friend who has a joke about this.
A
Yeah, it's like if we have countries with nuclear weapons, we want to create a world that's less rivalrous, where it's win, lose and a more positive sum world. So part of creating kind of a positive sum world, the joke from some friends of mine who have worked in finance, is that the real peacekeeping force of the world, the real United nations, is actually mutually vested interests and supply chains. Because that makes countries want to cooperate with each other and trade with each other and not bomb each other. And so when you think about nuclear weapons like there you are saying, how do I solve this problem with this dangerous technology? Notice that if you were back then, would you have thought about how do I create a positive sum economic order? Like it's sort of reaching out to a higher level dimensional sort of container for holding this technology by appealing to human instincts in a cooperative way. And you know, I think we're all on this journey together of finding what those new digital structures would look like for managing AI. But it also involves, I think, the previous question of what is the way in which we're only rolling out this technology to the degree that we have the wisdom to wield it. Because if you suddenly just gave nukes to everybody, even in a positive, some economic world and people didn't all have the wisdom to wield nukes, we probably wouldn't have gotten as far as we are today. All right, I think our next question is from Disha.
C
Hi everyone, I am Disha Chauhan and I'm calling in from Redmond, Washington. I work for one of the big tech companies as a product marketer for AI products. First of all, I want to thank all of you for all the good work that you have been doing. My question is what are some practical ways that product marketers and product managers like us can use to advocate for humane tech principles within our fast paced, growth driven organizations? In other words, how can we self regulate? Thank you.
B
Thanks for this question. Deesha. I just want to start by saying it is often so tempting to ask the question when faced with a problem this big, what can I do? And, and what I liked about the way you phrased the question is that it sort of implied not just what I can do, but what can we do? Because the only way to solve problems like this is with coordination and collective action.
A
Yeah. I mean, even if one whole company watched the AI dilemma and was completely convinced that this was a problem and they changed all their practices and did transparency and just invested in safety, work and controllability, the other companies would still be racing.
B
And also to say some of the solution actually might come from those 1980s Jazzercise exercise videos. And here's sort of the solution we want people to have. Ready just on ready? Yeah. Okay, here we go. Reach up and out. Reach up and out. Reach up and out. Reach up, up and out.
A
So the joke here is that people are often trying to solve a problem from just their own location. But it's more like if I'm one AI company, I'm totally convinced about this problem. How do I use my leadership position, my international connections in the world to reach up and out to get all the other companies to do something differently? If Mark Zuckerberg, imagine in 2007 he realized that he was about to set off a persuasive arms race for who was better at creating limbic hijacks that would suck people into the attention economy and that that was going to create a race to the bottom and instead of saying I'm just not going to do that, and then Mark Zuckerberg would have been history and someone else would have taken his place. What Zuckerberg could have done is reached up and out and invited all of the social media companies to one place with the government and say, hey, we're about to set up this huge problem. We have to negotiate this and get this done differently. And he could have invited the Apple and Google Play stores and said, we need design standards. We need to make, you know, limits on how much you can hijack dopamine. And he could have changed the game. But you need to do that by reaching up and out, not just through yourself.
B
CHT recently just officially endorsed the AI Lead act, introduced by both a Democratic and a Republican senator. This is Senators Durbin and Hawley. And it creates a kind of liability for products that are defective, that create harm. The reason why I bring this up is because it may seem like it's completely outside the realm of the possible that you could have AI companies start to advocate for liability. But I was just at a conference this last weekend where one of the co founders of Anthropic actually said in his talk, I am willing to endorse this kind of liability. I need other AI companies to do the same. That's the reach up and out move.
A
Now that we've burned some calories, let's go to the next question. Hi, my name is Mac. I'm coming from Denver, Colorado. I'm seeing friends and family kind of infuse AI and chat bots into their daily life more and more. Like an uncle who shares some tidbit about the family history and then admits that he just asked chat GPT or a friend that shares a screenshot of the hours of a local restaurant, but it's not an actual Google search result, it's just content from Gemini. So I guess my question is, how do I foster a certain amount of healthy skepticism in my friends and family who may not understand what an LLM is or how it works or even be aware of the ways that they're using it? Do I try to explain to my grandpa what an LLM is, or do I just point to a more reliable source and leave it at that? Yeah, Mac, this is a really good question. And it actually goes back to a frame that, you know, we've offered many times before of the complexity gap that the meta issue is. There's going to be many new things that your grandfather's going to have to be aware of rapidly advancing as AI progresses where, you know, he has to know what an LLM is. Does it speak confidently? Does it hallucinate? What if it can copy your voice? There's so many new things that it can do that it's almost like our immune system is compromised and so this is just a hard problem and, you know, made more difficult by the fact that AI is an abstract issue. It's not something that you can smell, feel, taste, or touch, except when you do use it and it's a blinking cursor and it helps you out. I just wanted to, like, name that. It's hard because this is an overwhelming set of new things that society has to respond to.
B
I think one thing you can try to drive home is just the risk of forming a relationship. There's one risk which is over relying on information from a chatbot. That's obviously a problem, but a much bigger problem is forming some kind of dependency relationally, because relationships are the most powerful, persuasive technology human beings have ever invented. So just drive that point home. Do not form a relationship.
A
And our last question comes again from Erilyn, whom she actually sent in several really incredible questions. So we decided to include two of them.
C
Hello, cht. All of these tech developments are just happening so insanely fast. I do believe that calling politicians to try to establish protections are super important, but at the same time, I feel like I've really seen political offices lag behind tech companies in terms of just keeping up with developments and establishing safeguards. I was wondering if there are any other actions that you would recommend citizens like us take to raise more awareness on this issue, perhaps establish better protections. Thank you, and I really appreciate it.
B
Yeah, this is a great question, Erilyn. The first thing that I think is really important to say, and Tristan said this in his TED Talk, is that it is not your responsibility to solve the whole problem. It can feel overwhelming taking this all in. And normally, you know, the brain goes to two places. Either the, well, now that I've taken this, I have to do something to solve the whole thing, or I can't solve it. So I'm just going to ignore it. And really, your role is to become part of the collective immune system. Just calling out whenever there is sort of like a bad argument, bad faith argument, or lack of clarity. To bring that clarity, I'll just say one thing that I think you can do tangibly and then hand it over to Tristan. And that is very simply make a list. Make a list of the five most or the 10 most influential, powerful people in your life that you know, ask, do they already understand these risks of AI? And if they don't go talk to them, send them the AI dilemma or Tristan's TED Talk. That's the first thing that you can do. And imagine if everyone did it, how Exponentially quickly, clarity can grow.
A
Obviously, this doesn't solve the whole problem, but if you just imagine for a moment, close your eyes, if everybody imagined the top 10 most powerful, influential people in their life, and each of us know some people like that, right? And then you recursively just had them also imagine the top 10 most powerful people in their lives, and they were all made aware of with clarity. Seeing that we are currently heading towards a dystopian path that's not going to be good for so many people. And Neil Postman, a great hero of mine, said that clarity is courage. If you have clarity, then we can take a more courageous choice. I think one of the reasons there isn't more action right now is people are afraid to be the Luddite. They're afraid to be anti technology. They're afraid of saying, well, AI offers so many benefits and I don't want to be the one who is, you know, making us as a country or us as a company fall behind. Like, those would be so bad if we accidentally slowed us down. But what people have to understand is the current clear path that we're heading towards is not actually a good outcome. And we only have to clarify that to motivate everyone to want to do something different. And so that's why I think sharing, you know, this sort of incentive view of the problem as represented in the AI dilemma and the TED Talk will help, I think, create that clarity. And if everybody did that sort of fractally zooming out to kind of a galaxy brain view of the world, we could get collective planetary clarity about a path and a future that no one wants. All right, that was our annual Ask Us Anything episode. Thank you all for listening. We love hearing your questions. Thank you to everybody who sent them in. You all are really talented and thoughtful and we really care about being on this journey with you and so onward.
B
Yeah. And just at the human level, it is so nice to connect with you, feel you, see you, and see that the movement can actually see itself. Your undivided attention is produced by the center for Humane Technology, a non profit working to catalyze a humane future. Our senior producer is Julia Scott. Josh Lash is our researcher and producer. And our executive producer is Sasha Fegan mixing on this episode by Jeff Sudeikin, original music by Ryan and Hayes Holiday and a special thanks to the whole center for Humane Technology team for making this podcast possible. You can find show notes, transcripts and so much more@humanetech.com and if you like the podcast, we would be grateful if you could rate it on Apple podcasts. It helps others find the show. And if you made it all the way here, thank you for your undivided attention.
YOUR UNDIVIDED ATTENTION
Ask Us Anything 2025
Release Date: October 23, 2025
Hosts: Tristan Harris & Aza Raskin, Center for Humane Technology
In this annual “Ask Us Anything” edition, Tristan Harris and Aza Raskin from the Center for Humane Technology field wide-ranging questions from listeners about the rapidly evolving landscape of AI and technology. The conversation digs into the incentives driving tech companies, the complexities of AGI, the impact of AI on society’s future, issues like algorithmic bias, and what positive regulation and collective action could look like. The tone is thoughtful, candid, and often philosophical, aiming to clarify the core dilemmas facing our tech-fueled world.
Notable Quote:
“It’s actually one of our pet peeves that people reduce the entire incentive system of tech companies just to profit.”
– Aza Raskin [03:14]
Lifetime Value & Data:
AI "Slop Apps":
Why Smarter-Than-Human AI Is Considered Possible:
Is AGI Inevitable?
“The definition of progress in the age of AI will be defined more by what we say no to, than what we say yes to.” (Aza quoting Suleiman, 15:25)
Opacity & Powerlessness:
Humans Pushed Out:
Action Points:
Notable Analogy:
“What do you call an aligned AI inside of a misaligned corporation? You call it a misaligned AI. And what do you call aligned AI in a misaligned civilization? You call it misaligned AI.”
– Aza Raskin [26:45]
Tristan Harris, on incentives:
“If I don't race as fast as possible to own the world… someone else will, and then I will be forever under their power; then this is all just acceptable collateral damage, as bad as it might be.” (06:00)
Aza Raskin, on progress and choices:
“The definition of progress in the age of AI will be defined more by what we say no to, than what we say yes to.” (15:25, quoting Mustafa Suleiman)
Tristan Harris, on collective action:
"The good future might just simply be one where the bad doesn't happen." (17:03)
Aza Raskin, on coordinated action inside tech:
“‘Reach up and out.’ People are often trying to solve a problem from just their own location... But you need to do that by reaching up and out, not just through yourself.” (34:17)
This rich and unscripted Ask Us Anything taps into listeners’ most urgent questions—offering grounded explanations about system-level incentive problems, reinforcing the need for collective wisdom, and calling for courageous clarity in facing the age of AI. Rather than offering easy fixes, the hosts illuminate why changing the broader ecosystem—not just individual products or decisions—remains both the biggest challenge and our most important opportunity.
For full show notes and resources, visit humanetech.com