In this episode, Maureen Werrbach, Gabrielle Juliano-Villani, and I have come together to discuss some major insights and solutions for the challenges currently faced by group practice owners. We also are excited to announce our co-hosted, value-packed, 3-day event, "Adapt and Succeed," happening from January 21st to 23rd, 2025, that focuses on the exploration of group practice realities and opportunities.

3 Key Takeaways:

Values-Based Recruiting & Hiring: Authenticity in your job advertisements is crucial. Make sure they reflect your practice's culture and values, and don't rely solely on generic postings. Define your voice and be clear about what you offer and expect.
Building a Cohesive Leadership Team: As you scale your practice, creating clearly defined roles and responsibilities is essential. Avoid promoting someone just because they're a great clinician. Leadership requires a different skill set.
Diversifying Services & Preventing Burnout: Exploring multiple income streams within your practice not only adds financial stability but also helps prevent burnout. Our panel discussion on the last day of the event is set to provide actionable steps to diversify effectively.

More about Maureen Werrbach:

Maureen is the founder of Urban Wellness, a group practice established in 2012 in Chicago, and The Group Practice Exchange, a group practice business strategy company. Maureen helps group practice owners build sustainable, thriving businesses. With a deep understanding of what it takes to scale successfully, Maureen focuses on leadership development, team-building, and creating systems that allow practices to run smoothly and efficiently. Her mission is to empower group practice owners to step into their roles as Visionaries so they can focus on growth while maintaining the heart and integrity of their practice.

More about Gabrielle Juliano-Villani:

Gabrielle is a business mindset coach, consultant, and former group practice owner who successfully sold her thriving business in 2021. With a deep understanding of the challenges faced by therapists and small business owners, she helps entrepreneurs scale and sustain their businesses without sacrificing mental health. Gabrielle’s holistic approach blends practical business strategies with mindset coaching, empowering her clients to overcome burnout and achieve a balanced, profitable life.

***Join the 3-Day "Adapt and Succeed" Event here: thegrouppracticeexchange.ac-page.com/adapt-and-succeed

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Thanks to Our Sponsors: The Receptionist for iPad & Alma!

✨ The Receptionist for iPad

Thanks to The Receptionist for iPad for sponsoring this episode.

The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.

✨ Alma

Thanks to Alma for sponsoring this episode.

Building and managing the practice you want can be challenging. That’s why Alma offers tools and resources to help you build not just any practice, but your private practice. They’ll help you navigate insurance, access referrals who are the right fit for you, and efficiently manage administrative tasks — so you can spend less time on the details, and more time delivering great care. You support your clients. Alma supports you. Visit helloalma.com/ATPP to learn more.

Mentioned in this episode:

The Receptionist for iPad

I want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.

Alma

I want to thank Alma for sponsoring this episode. Building and managing the practice you want can be challenging. That’s why Alma offers tools and resources to help you build not just any practice, but your private practice. They’ll help you navigate insurance, access referrals who are the right fit for you, and efficiently manage administrative tasks — so you can spend less time on the details, and more time delivering great care. You support your clients. Alma supports you. Visit helloalma.com/ATPP to learn more.

Episode 171: "Adapt and Succeed" in Group Practice [featuring Maureen Werrbach & Gabrielle Juliano-Villani]