Transcript
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Micah Sargent (1:56)
Apple, we are continuing our practical guide to understanding what the heck is going on on our devices and how to use them. This time we're taking a look at how we can recover messages and photos and links that people have sent us. Stay tuned. Podcasts you love from people you trust. This is. Welcome back to Hands on Apple. I am Micah Sargent and today we are going to take a look at something that I routinely provide advice about. So a common question I get or a common thing I hear more so than a question I get is now where can what didn't now someone sent me this and I just can't seem to find it. Or there was a photo somebody sent me and I don't know where it is. Or I think it was like a link, something somebody sent me one time and they struggle to find that that file that that photo, that link, whatever it happens to be. Well, there's a very easy way to access the documents, the photos and even more information that has been sent to you in your messages app. So right, going to head over to macOS and take a look. All right, here we are on macOS and in looking at macOS what you are going to do is launch the Messages app. So again, this is if somebody has sent you a message over time and it could be a link again, it could be a photo, it could be any number of things, but you have a long ongoing message thread with this person or with these people and being able to gain access to all of them and sort of scroll back, it takes a long time and there's no need to do so. So let me tell you how you go about accessing it. In the messages app, on your phone, on your iPad or in this case on the Mac, you will note that the person's name and in some cases depending on your settings face will appear at the top and directly to the right of their name is a little arrow pointing to the right. It tends to be that if you see one of these arrows, it's a disclosure triangle or disclosure arrow in this case and clicking on it will open up a new tab or in the case of your phone will open up a new sort of slide over a sheet, as it were, that comes over the top. Now in this section at the top it shows the person's name. I have a check mark next to mine because of imessage verification. It also shows some basic shortcuts for being able to do certain tasks. So call this person, FaceTime, this person, email this person, or ask to share screens with this person. Each of these will appear based on what is available in the Contacts app to iOS or iOS or what have you. So because it has a phone number, because it has an imessage and therefore facetime registered phone number and email address, because it has an email address, and because it has again an imessage registered phone number and email address, all of those together are what make it possible for each of these four to show up. If this contact did not have any email, then it would not show the email icon in the top. So that changes based on what's in the contact. Now if I were to click on info, I'm not going to do that. It will show you the contact information for this person. If you have shared your location, it will also have the person's location in that area and a bunch of other stuff that is related to that person's contact. So that's why I'm not showing it, because it will show my exact location, but choosing info will show you that information. The next is backgrounds. This lets you change the background of the imessage conversation. So currently I have it set to none. I could change it to photo, which will let me select a photo that I think looks good or that iOS thinks looks good, or in this case, macrosos thinks looks good. And I'll choose Set. It'll show you a preview of how that will look. I can choose a color, and it will let me see the different kinds of colors that are available now. Crucially, it's important to understand that when you set a background, it changes it for both you and the person on the other end of the line. So it's not just showing up for you. It will be the way that they see the background too. And if they were to change the background, that's how it would show up for them. So that is backgrounds. But here is the stuff that I'm really wanting to talk about today, which are the next three tabs, photos, links, and documents. If I choose Photos, it shows me all of the photos that I've sent to this person over imessage. I can click on any of these photos to pull them up and see them in preview. In the case of macOS, I can click and drag to save these photos to my desktop on imessage. If they are not currently saved to my Photos app, then I can save them to my Photos app. And basically it just gives me access to each of these photos. Now it's if you have icloud messages turned on then or imessages in the cloud, then what this will do is will actually keep these photos and other items backed up based on your settings for how long you choose to save your messages. So if you aren't seeing the photo that you're looking for in the current kind of gallery, scroll to trigger the messages app to start pulling from the cloud and finding the photos that have been sent in this message before. Also important to understand these are messages from both parties. So not just message, not just photos that I have sent, but also photos that I have received. In this messages thread, it basically filters all of the messages for just the photos. The photos will also show video as well.